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Windsor Hotel Hermanus

Hotel

Review Summary

4.5 out of 5from 187 reviews for Windsor Hotel Hermanus
Cleanliness
4.4/5
Service
4.4/5
Location
4.9/5
Safety
4.6/5
Value for money
4.2/5
Leon F - Feb 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Leon F
With spouse/partner

Gerieflik, goeie ligging binne stapafstand van middedorp.

Ons het die verblyf terdeë geniet, gerieflike kamer, wonderlike see-uitsig, heerlike ontbyt terwyl jy vir die see kyk, naby al die toeristefasiliteite.

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Comfortable, good location within walking distance of town centre.

We thoroughly enjoyed the stay, comfortable room, great sea view, delicious breakfast while looking at the sea, close to all the tourist facilities.

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Louise V - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louise V
With spouse/partner

Waarde vir geld. Word aanbeveel.

Wonderlike ligging. Heerlike ontbyt. 5 * diens deurentyd.

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Value for money. Is recommended.

Wonderful location. Delicious breakfast. 5 * service around the clock.

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Colin K - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Colin K
With spouse/partner

Great, will do it again.

Excellent stay, no problems.

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Vanessa C - Jan 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Vanessa C
With spouse/partner

Fantasties.

Ek het 'n fantastiese tyd gehad. Baie lekker gebly.

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Fantastic.

I had a fantastic time. Very nice stay.

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Emile A - Jan 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Emile A
With spouse/partner

The hotel is good value for money and a pleasant environment.

The stay was pleasant, and the breakfast, which is included in the stay, was excellent. The majority of the staff are friendly and always helpful. The location is great; it's across the way from the sea, and because you can walk to all restaurants and shops, you don't need to drive. Just one criticism is that the rooms do not have a microwave to warm up food, so you need to take your food to the hotel kitchen to have it warmed up.

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Danie L - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Danie L
With spouse/partner

Stil, rustig, heerlike ontbyt. Waarde vir geld.

Dit was lekker en stil. 'n Bietjie meer melk by die koffiestasie sou goed gewees het. Ontbyt prima! 'n Verwelkomingsdrankie sou 'n goeie ontvangs gewees het.

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Quiet, peaceful, delicious breakfast. Value for money.

It was nice and quiet. A little more milk at the coffee station would have been nice. Breakfast great! A welcome drink would have been a nice welcome.

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Gary B - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Gary B
Large group

Fantastic venue location to explore Hermanus.

Friendly staff and home from home feel made our stay very comforting. All the staff we interacted with were polite and friendly, while the breakfasts were superb. Watching the resident owls was a pleasant added bonus!

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Carmel C - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Carmel C

Lovely centrally located hotel.

Hotel is based in a great location. Secure parking. Clean with a fantastic breakfast.

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Anelie L - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anelie L
With spouse/partner

Sou net van 'n lugverkoeling in die kamer gehou het.

Heerlik gebly, netjiese kamers.

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Would have liked some air conditioning in the room.

Lovely stay, neat rooms.

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Tersia K - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Tersia K
Large group

Dit was heerlik!

Ons het die verblyf in die Windsor geniet.

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It was delicious!

We enjoyed the stay in the Windsor.

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Warren J - Dec 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Warren J
With spouse/partner

Good stay. Would come again.

Nice spacious clean room. A mini fridge would have been nice though. Hotel in an excellent location, with good safety. Breakfast was excellent.

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Corne M - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Corne M
With spouse/partner

Wonderful hotel, location is the best. Personnel very professional.

Wonderful hotel, location is the best, due to the fact that you can park your vehicle at the hotel and be able to walk anywhere in Hermanus. The hotel service is very professional, neat and clean, and the personnel working at the hotel are very helpful. Thanks for the nice service, Windsor Hotel.

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Windsor Hotel Hermanus 's response

Good morning Corne,
Thank you so much for your review.
We're delighted to hear that you enjoyed your stay with us.
Yes, the convenience of the hotel's location and proximity to town is a significant benefit to our guests.
Thank you also for your lovely comment about our staff.
We hope to welcome you back again soon.
Kind regards,
Madeleine
On behalf of the Windsor Team.

Windsor Hotel Hermanus
Chris C - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Chris C
Individual traveler

Lekker man, lekker.

Die verblyf het aan al my verwagtinge voldoen. Sit daarby 'n heerlike ontbyt en die Kaap is Hollands.

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Nice man nice.

The stay met all my expectations. Add to that a delicious breakfast and the Cape is Dutch.

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Windsor Hotel Hermanus 's response

Goeie môre Chris
Baie dankie vir jou terugvoer na jou onlangse verblyf by ons.
Ons is baie bly om te hoor julle het dit geniet, en dat julle ook die ontbyt so baie geniet het.
Ons hoop om julle weer binnekort by die hotel te verwelkom.
Groete,
Namens die Windsor Hotel

Windsor Hotel Hermanus
Suretha G - Nov 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Suretha G
With spouse/partner

Die seefront kamers is 'n moet en die ontbyt 'n heerlikheid!

Windsor Hotel is 'n persoonlike gunsteling en ek sal altyd probeer om daar oor te bly!

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The seafront rooms are a must and the breakfast a delight!

Windsor Hotel is a personal favorite and I will always try to stay there!

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Windsor Hotel Hermanus 's response

Goeie middag Suretha
Baie dankie vir jou terugvoer.
Ons is so bly jy het dit geniet by ons.
Ons hoop om julle weer binnekort terug te verwelkom.
Groete,
Madeleine
Namens die Hotel

Windsor Hotel Hermanus
Gerhardus K - Nov 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Gerhardus K
With spouse/partner

Dis lekker sentraal.

Ons het heerlik gebly. Dis lekker sentraal. Kon loop na eetplekke ens.

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It's nice and central.

We had a wonderful stay. It's nice and central. Could walk to places to eat etc.

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Cheryll F - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cheryll F
With spouse/partner

Perfect in every way.

A superb hotel with old world charm and an excellent location. Breakfasts were perfect. The staff were very helpful and friendly.

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Windsor Hotel Hermanus 's response

Good afternoon Cheryll
Thank you for your lovely review.
We are delighted to hear you enjoyed your stay with us, and we are elated that you enjoyed breakfast so much.
We hope to welcome you back to the hotel again soon for another lovely stay.
Kind regards,
Madeleine
On behalf of the Windsor team

Windsor Hotel Hermanus
Gerry En Lina S - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerry En Lina S
With spouse/partner

Dit was 'n belewenis om die walvisse te sien vanaf die Windsor Hotel Hermanus.

Heerlike ontbyt, die personeel is baie behulpsaam en vriendelik.

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It was an experience to see the whales from the Windsor Hotel Hermanus.

Delicious breakfast, the staff is very helpful and friendly.

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Windsor Hotel Hermanus 's response

Goeie middag Lina
Baie dankie vir jou terugvoer.
Ons is so bly jy het dit so baie geniet by ons.
Dankie ook vir jou lieflike woorde oor ons personeel.
Ons hoop om julle terug te verwelkom binnekort by die hotel.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Deirdre L - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deirdre L
With spouse/partner

Heerlik gekuier.

Lieflike ligging, heerlike ontbyt in 'n geskiedkundige hotel. Een van ons lekkerste wegbreekplekkies.

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Had a great time.

Lovely location, delicious breakfast in a historic hotel. One of our nicest getaway spots.

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Windsor Hotel Hermanus 's response

Goeie middag Deirdre
Baie dankie vir die lieflike woorde wat jy hier as terugvoer vir ons gelos het.
Ons is so bly jy het jou tyd by ons geniet, en ons hoop om julle binnekort weer by die hotel te verwelkom.
Groete,
Madeleine

Windsor Hotel Hermanus
Koot D - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Koot D
With spouse/partner

'n Baie aangename ondervinding.

Die ontvangs was vriendelik en professioneel, alles was netjies en skoon, die TV opvangs perfek en duidelik en daar was 'n groot verskeidenheid kanale om van te kies. Die ligging is perfek en binne stapafstand van meeste van die besienswaardighede. Volpunte vir hul perfekte ontbyt en diens in die eetkamer. Baie dankie vir 'n baie aangename kuier.

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A very pleasant experience.

The reception was friendly and professional, everything was neat and clean, the TV received perfectly and clearly and there was a large selection of channels to choose from. The location is perfect and within walking distance of most of the attractions. Full marks for their perfect breakfast and service in the dining room. Thank you very much for a very pleasant visit.

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Carl D - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carl D
With friends

Pragtige hotel met karakter.

Die Windsor Hotel met sy ongelooflike see -uitsig maak dit absoluut die moeite werd vir 'n naweekwegbreek om walvisse te kyk.

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Beautiful hotel with character.

The Windsor Hotel with its incredible sea view makes it absolutely worth it for a weekend getaway to watch whales.

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Windsor Hotel Hermanus 's response

Goeie middag Carl
Baie dankie vir jou lieflike terugvoer na jou onlangse verblyf by ons.
Ons is so bly julle het die tydjie by ons geniet, en dat julle die walvisse kon sien.
Ons hoop om julle binnekort weer terug te welkom.
Groete,
Madeleine
Namens die Windsor Hotel Hermanus

Windsor Hotel Hermanus
Anonymous Guest - Jun 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With spouse/partner
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Anonymous Guest - Jun 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
1/5
Value for money
4/5
Anonymous Guest
With friends

Everything neat and clean. Breakfast delicious.

Roof tiles were blown off and no one bothered to pick them up. I asked that 2 vd ladies get their own beds with bedding. However, they arrived at the Hotel before me and were then placed in one of the rooms with a double bed. . My husband and I then got the 2 single beds.

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Carmen B - Jun 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Carmen B
With spouse/partner

Baie basies en oud.

Kamer is agter by skoonmakers. Kamer is skoon, maar oud en deurleef.

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Very basic and old.

Room is behind cleaners. Room is clean, but old and lived in.

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Windsor Hotel Hermanus 's response

Goeie middag Carmen
Dankie vir jou terugvoer na jou verblyf by ons.
Die kamer wat jy bespreek het is ons Annexure Budget No View Room. Soos dit aandui in die naam van die kamer, is dit in n Annex gebou, dit is n 'budget' kamer, en het geen uitsig.
Die kamers is ons goedkoopste kamers.
Die kamers was in 2019 opgedateer, met nuwe beddens, beddegoed, verf ens. Dit is op ons plan om daai kamers te hernu binne die volgende paar jaar, maar het nog nie n tyd vas gemaak nie.
Ek hoop ons kan jou weer binnekort by die hotel verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Lynette S - Jun 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Lynette S
With spouse/partner

The room was comfortable. The bed super comfortable.

More positives than negatives. However, the tea and coffee station was totally inadequate. Not enough sachets and plastic teaspoons, really!? The sea view on the ground floor is unfortunately obscured by the parked cars. The lounge with the roaring fire was a delight as was the breakfast. Otherwise, we had a fabulous stay.

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Evert P - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Evert P
With spouse/partner

Ons het dit baie geniet.

Als was in orde.

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We enjoyed it very much.

Als was fine.

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Windsor Hotel Hermanus 's response

Goeie middag Evert
Dankie vir jou boodskap en jou terugvoer.
Ons is baie bly om te hoor julle het jul tyd by ons so baie geniet.
Ons hoop om julle weer binnekort by die hotel te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Hein D - May 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hein D
With spouse/partner

Dit was een van ons weinige aangename verblywe ooit en sal nie net weer daar tuisgaan nie, maar sterk aanbeveel aan enige iemand wat Hermanus besoek!

Weet nie hoekom dit net 3-ster gegradeer is nie, want ons het 'n 5-ster verblyf gehad in alle opsigte!

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It was one of our few pleasant stays ever and would not only stay there again, but highly recommend it to anyone visiting Hermanus!

Don't know why it's only rated 3 stars as we had a 5 star stay in every way!

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Windsor Hotel Hermanus 's response

Goeie middag Hein
Baie dankie vir jou lieflike terugvoer en boodskap.
Ons is so bly om te hoor julle het jul tydjie by ons so baie geniet, en dat julle ons so graag sal aanbeveel aan ander mense.
Ons doel in ons Hotel is om vir jou n vyf ster ervaring teen n 3 ster prys te gee en ek is baie bly ons het dit reg gekry.
Ons hoop om jou en jou metgesel weer binnekort by die hotel te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Samuel G - May 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Samuel G
With spouse/partner

Pragtige ligging. Sentraal geleë. Skoon en gemaklike verblyf.

Pragtige historiese hotel.

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Beautiful location. Centrally located. Clean and comfortable accommodation.

Beautiful historic hotel.

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Windsor Hotel Hermanus 's response

Goeie middag Samuel
Dankie vir jou terugvoer.
ons is baie bly om te hoor dat julle jul tyd by ons so geniet het.
Ons hoop om julle weer binnekort terug te verwelkom vir nog n lieflike naweek.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Ernest L - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ernest L
With friends

Excellent.

Staff friendly and helpful.

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Windsor Hotel Hermanus 's response

Good morning Ernest
Thank you for your review and for letting us know how your stay was.
We are delighted to hear you enjoyed your stay with us and found the staff to be so friendly.
We hope to welcome you back to the Hotel again soon.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Lambertus E - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lambertus E
With spouse/partner

Kon nie vir veel beter vra nie.

Kruisvloei van lug in kamer, of aircon, sal baie help.

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Couldn't ask for much better.

Cross flow of air in room, or aircon, will help a lot.

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Windsor Hotel Hermanus 's response

Goeie middag Lambertus
Baie dankie vir jou terugvoer.
Ons is baie bly om te hoor julle het jul tydjie by ons so baie geniet.
Ons raai gaste altyd aan om hul kamer deur oop te los vir n rukkie vir die see lug, of om die waaier aan te sit.
Ons hoop om julle binnekort weer by die hotel te verwelkom.
Groete,
Madeleine

Windsor Hotel Hermanus
Morne L - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Morne L
With spouse/partner

Ons het dit baie geniet. Die kamer was pragtig skoon, geriewe was geskik en die ontbyt baie smaaklik.

Ons het die verblyf baie geniet, die staf was baie vriendelik en behulpsaam. Ons was baie mal oor die historiese gevoel van die hotel, met die gerief van moderne bykomstighede. Die bed was uiters gemaklik en alles was uiters skoon. Ons sal vir seker weer van die hotel gebruik maak.

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We enjoyed it very much. The room was beautifully clean, facilities were suitable and the breakfast very tasty.

We really enjoyed the stay, the staff were very friendly and helpful. We absolutely loved the historic feel of the hotel, with the comfort of modern amenities. The bed was extremely comfortable and everything was extremely clean. We will definitely use the hotel again.

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Windsor Hotel Hermanus 's response

Goeie middag Morne
Dankie vir jou wonderlike terugvoering.
Ons is so bly julle het jul tydjie by ons so baie geniet. Dankie ook vir jou opmerkings oor die historiese gevoel in die hotel - ons het so hard gewerk om die hotel te moderniseer sonder om daai gevoel te verloor, so dit beteken baie vir ons as ons gaste op let op dit.
Ons hoop om julle weer binnekort by die hotel to sien.
Groete,
Madeleine
Namens die Windsor Hotel Span

Windsor Hotel Hermanus
Geurt V - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Geurt V
With spouse/partner

Skoon, netjiese verblyf in die hartjie van Hermanus. Heerlike ontbyt. Vriendelike personeel.

Windsor Hotel Hermanus het nog iets van die ouwêreldse sjarme sonder om oud te wees. Kamers skoon en netjies en baie gerieflik. See-uitsig kamers is 'n moet. Dis die moeite en geld werd!

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Clean, tidy accommodation in the heart of Hermanus. Delicious breakfast. Friendly staff.

Windsor Hotel Hermanus still has some of the old world charm without being old. Rooms clean and tidy and very comfortable. Sea view rooms are a must. It's worth the effort and money!

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Windsor Hotel Hermanus 's response

Goeie middag Geurt
Dankie vir jou lieflike terugvoer.
Ons is so bly julle het jul tydjie by ons so geniet.
Ons stem beslis saam dat die See-uitsig kamers die moeite werd is. Nog meer so in die winter wanneer daar walvisse in die see baljaar.
Ons hoop om julle weer binnekort te verwelkom by die hotel.
Groete,
Madeleine

Windsor Hotel Hermanus
Greg P - Mar 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Greg P
With spouse/partner

Very relaxing and will go again.

The carpets in the sea-facing rooms are in need of refreshing as they have an odour obviously caused by moisture. Perhaps when they upgrade they can use laminated floors on top of the wood.

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Windsor Hotel Hermanus 's response

Good afternoon, Greg
Thank you so much for your review and for taking the time to let us know how your stay was.
We are delighted you enjoyed your stay with us.
We are planning to have all the carpets in the hotel replaced in the near future.
We are also considering laminate flooring in the bedrooms, as this will eliminate a lot of issues for us.
We hope to welcome you back again soon.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Richard M - Mar 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Richard M
With spouse/partner

Very pleasant.

Very pleasant stay, best view, a good breakfast.

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Windsor Hotel Hermanus 's response

Good afternoon Richard
Thank you so much for your review and for letting us know how your stay was.
We are delighted you enjoyed your stay with us, and that you found the views to be so good.
We are also very happy to hear you enjoyed the breakfast on offer.
We hope to welcome you back again soon.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Sharon B - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sharon B
With spouse/partner

Fantasties.

Statige verblyf met 'n ouwêreldse gevoel. Skoon, gerieflik en die ontbyt is heerlik.

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Fantastic.

Stately accommodation with an old world feel. Clean, comfortable and the breakfast is delicious.

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Windsor Hotel Hermanus 's response

Goeie more Sharon
Dankie vir jou lieflike terugvoer.
Ons is so bly julle het jul tydjie by ons so geniet, en veral dat julle die statigheid van die hotel so waardeer.
Dankie ook vir jul terugvoer op die ontbyt - ons het onlangs n paar veranderinge gemaak en kry baie positiewe terugvoer.
Ons hoop om julle binnekort weer te verwelkom by die hotel.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Gerna J - Feb 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerna J
With spouse/partner

Heerlik, veilig, wonderlike ligging.

Die Windsor Hotel is 'n statige old lady wat ons ten alle tye sal aanbeveel. Ontbyt was heerlik!

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Lovely, safe, great location.

The Windsor Hotel is a stately old lady that we would recommend at all times. Breakfast was delicious!

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Windsor Hotel Hermanus 's response

Goeie more Gerna
Baie dankie vir jou lieflike terugvoer.
Ons is so bly julle het dit so baie geniet by ons.
Dankie dat julle die Windsor so hoog aanbeveel - ons is so dankbaar vir elke een wat deur ons voordeur stap.
Ons is ook baie bly julle het die ontbyt geniet!
Ons hoop om julle binnekort weer terug te verwelkom by die hotel.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Anonymous Guest - Feb 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Anonymous Guest
With friends
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Fernando P - Feb 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Fernando P
With spouse/partner

Great views, fun in the sun, romance, excitement, walking distance to all amenities and so much more.

The breakfast is fit for a king and his queen.

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Windsor Hotel Hermanus 's response

Good afternoon Fernando
Thank you for your review and for letting us know how your stay was.
We are delighted to hear you enjoyed your time with us, and that you found it to be so wonderful.
We are also very happy to hear you enjoyed the breakfast so much.
We hope to welcome you back soon.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Hannalie T - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Hannalie T
Family with teenagers

Uitstekend geleë.

Uitsig pragtig. Heerlikste ontbyt. Stapafstand aan restaurante en winkels.

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Excellent location.

View beautiful. Most delicious breakfast. Walking distance to restaurants and shops.

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Windsor Hotel Hermanus 's response

Good afternoon Hannalie, thank you so much for your review and for letting us know how your stay was. We are delighted to hear you enjoyed your time with us, and that you found the breakfast to be so good, and the views so stunning. We are also elated to hear you enjoyed the location of the Hotel so much. We hope to welcome you back to the Hotel again soon. Kind regards, Madeleine - On Behalf of the Windsor Team

Windsor Hotel Hermanus
Anonymous Guest - Jan 2023
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With spouse/partner

Very nice location. Can walk everywhere and very nice view of the sea.

Nice central. Old hotel but everything we needed. Service can improve but everything was nice.

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Marthinus L - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marthinus L
Family with young children

Fantasties.

Sal weer kom, ons moes langer gebly het.

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Fantastic.

Will come again, we should have stayed longer.

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Grant K - Jan 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Grant K
Family with teenagers

Convenient and great breakfast, simple comforts.

See stars.

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Windsor Hotel Hermanus 's response

Good afternoon Grant, thank you for your review and for letting us know how your stay was. We are delighted to hear you had a lovely stay and that you enjoyed the breakfast on offer. We hope to welcome you back to the Hotel again soon. Kind regards, Madeleine.
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Christo G - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christo G
With spouse/partner

'n Juweel van Hermanus.

Ontbyt was 'n heerlike ervaring.

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A gem from Hermanus.

Breakfast was a delicious experience.

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Matthew D - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Matthew D
Family with teenagers

Charming, delightful hotel.

Outstanding customer service, lovely accommodation and - if you have room a that faces the sea - the best view to wake up to! An historic hotel with modern facilities and 'old school' values. A relaxed vibe combined with a sense of grandeur from times gone by.

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Anthea S - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anthea S
Family with teenagers

Great location!

Great location, close to everything! There was an issue with one of the guests, who parked his car across 3 bays, but David handled it in a very courteous and professional manner; he was so helpful. The staff were all very friendly and always ready to assist. The hotel serves a great breakfast! We will definitely go back.

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Windsor Hotel Hermanus 's response

Good afternoon Anthea
Thank you for your review and for letting us know how your stay was.
We are so delighted you enjoyed your stay with us, and that you found the hotel to be so well located.
Thank you also for the lovely kind comments about our staff - we are also very glad to hear that David assisted you so promptly.
We hope to welcome you back again soon for another lovely stay!
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Ellen P - Dec 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Ellen P
Family with teenagers

Gerieflik.

Mooi ou hotel wat goed geleë is.

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Comfortable.

Nice old hotel that is well located.

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Windsor Hotel Hermanus 's response

Goeie more Ellen
Dankie vir jou terugvoer.
Ons is so bly om te hoor julle het jul tydjie by ons geniet, en ons hoop julle het die omgewing rondom die hotel ook geniet.
Ons hoop om julle binnekort weer terug te verwelkom by die hotel.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Kennith B - Dec 2022
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Kennith B
With spouse/partner

Great location and a great breakfast - hotel needs work.

Great location in Hermanus - walking distance to old Harbour, central town and restaurants and markets. Room given smelt damp and was stuck in the back of hotel - and looked really run down. Spoke to helpful lady in reception who relocated me to a suitable room. Hotel showing signs of being run down, but location is great, value for money fair and the breakfast included was very good - although go to town for a decent coffee rather.

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Windsor Hotel Hermanus 's response

Good morning Kenneth,
Thank you for your review and for letting us know how your stay was.
We are glad to hear you enjoyed the location of the Hotel and the breakfast on offer.
The room you reserved, Annexure Budget Room with No View, is our entry-level room. The Hotel is old, 127 years old, in fact, but we work hard to maintain the integrity and heritage of the property while still ensuring facilities are updated for guests to enjoy.
We hope you had a safe trip onwards.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Stanley S - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stanley S
With spouse/partner

Absolutely stunning.

Beautiful location, friendly staff.

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Windsor Hotel Hermanus 's response

Good afternoon Stanley
Thank you so much for your review and for letting us know how your stay was.
We are so delighted to hear you had a lovely time and enjoyed it so much.
We hope to welcome you back again soon.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Shamiel D - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shamiel D
With spouse/partner

Great service.

Friendly and helpful staff. Was able to accommodate our dietary requirements with no problem. In fact they told us that they can accommodate us when we asked one or two questions regarding the breakfast. What is needed is another armchair in the room when it's booked for 2 people.

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Windsor Hotel Hermanus 's response

Good afternoon Shamiel
Thank you so much for your review.
We are delighted that you had such a lovely stay and that you were so well accommodated with your breakfast request.
Due to limited space, we only have one armchair per room, otherwise it is too crowded for some, however, an additional chair is available on request.
We hope to welcome you back soon.
Kind regards,
Madeleine
On Behalf of the Windsor Hotel

Windsor Hotel Hermanus
Monri S - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Monri S
With friends

Beste plek vir 'n wegbreek!

Die diens was uitstekend, en ontbyt was 'n groot verskeidenheid.

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Best place for a getaway!

The service was excellent, and breakfast had a great variety.

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Windsor Hotel Hermanus 's response

Goeiedag Monri
Baie dankie vir jou wonderlike terugvoer.
Ons is so bly om te hoor julle het dit geniet.
Hopelik sien ons julle binnekort weer.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Sandra V - Oct 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Sandra V

Heerlike ontbyt, vriendelike personeel, netjiese kamer, goeie sentrale ligging.

Sien sterre.

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Delicious breakfast, friendly staff, neat room, good central location.

See stars.

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Windsor Hotel Hermanus 's response

Goeie middag Sandra
Dankie vir jou lieflike terugvoer.
Ons is so bly om te hoor dat julle 'n lekker tydjie by ons gehad het, en ons hoop om julle weer binnekort te verwelkom.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Andriessa M - Oct 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Andriessa M
With spouse/partner

Dit is altyd lekker om daar te bly.

Die personeel is vriendelik. Die ontbyt is 'n treffer, en waar in die wêrekd kan jy ontbyt eet en die walvisse sien speel?

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It's always nice to stay there.

The staff is friendly. The breakfast is a hit, and where in the world can you eat breakfast and watch the whales play?

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Windsor Hotel Hermanus 's response

Goeie more Andriessa
Dankie vir jou terugvoer nadat jy by ons gebly het.
Ons is so bly om te hoor jy geniet altyd jou tydjie by ons so baie, en dat jy die ontbyt as so n treffer ervaar.
Ons hoop om julle vir nog baie jare te kan huisves in Hermanus.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Ismaeel B - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Ismaeel B
With spouse/partner

Amazing view and friendly staff.

Will book this hotel anytime.

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Windsor Hotel Hermanus 's response

Good morning Ismaeel
Thank you so much for your review and for letting us know how your stay was.
We are delighted to hear you had such a wonderful time with us, and that you found the view and the staff to be so great.
We hope to welcome you back for many years.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Raylene S - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Raylene S
With friends

Very peachful and relaxing environment.

Enjoyed the whale festival and the fact that we were in walking distance within town. Also we had power during load shedding.

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Windsor Hotel Hermanus 's response

Good morning Raylene
Thank you for your review and for letting us know how your stay was.
We are delighted to hear you had such a wonderful stay with us, and that you found the hotel to be so peaceful and relaxing.
We are very grateful to have such a strong generator, especially over the last few months.
We hope to welcome you back to our Hotel for many years to come.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Johan V - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan V
With spouse/partner

Fanatstic view, friendly staff.

Nice food, safe parking and use of electricity available during load shedding.

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Windsor Hotel Hermanus 's response

Good morning Johan
Thank you for your review and for letting us know how your stay was.
We are delighted to hear you had such a wonderful stay, and that you enjoyed the views so much, and found the staff to be so friendly.
We are very grateful to have such a powerful generator, it has been a big blessing over the last few months.
We hope to welcome you back again soon for another wonderful stay.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Judy J - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Judy J
With friends

Van die beste akkommodasie ooit.

Ons het gevra vir 'n see-uitsig maar nie besef dis op die derde verdieping nie. Sou verkies het om nie soveel trappies te klim nie - geen hysbak nie. My sus het 'n enkelbesering en het baie moeilik die trappies geklim.

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Some of the best accommodation ever.

We asked for a sea view but didn't realize it was on the third floor. Would have preferred not to climb so many steps - no elevator. My sister has an ankle injury and had a very hard time climbing the stairs.

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Windsor Hotel Hermanus 's response

Goeie more Judy
Dankie vir jou terugvoer na jou verbly.
Ek is jammer julle moes soveel trappe klim.
Ons het see uitsig kamers op al drie vloere, en sou julle maklik kon skuif na n grond vloer or eerste vloer kamer met minder trappe. Ons moedig altyd ons gaste aan om met ons te praat tydens hul verblyf om seker te maak ons gee vir hul alle moontlike opsies.
Nie te min, ons is baie bly julle het jul tydjie by ons geniet het, en ons hoop om julle binnekort weer terug te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel Hermanus

Windsor Hotel Hermanus
Deirdre L - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Deirdre L
With spouse/partner

Waarde vir geld in Windsor.

Lieflike kamer met 'n see-uitsig, snoesige bed en heerlike ontbyt in hotel wat ryk is aan geskiedenis.

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Value for money in Windsor.

Lovely room with a sea view, cozy bed and delicious breakfast in a hotel rich in history.

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Windsor Hotel Hermanus 's response

Goeie more Deirdre,
Dankie vir jou terugvoering. Ons is altyd so bly om van ons gaste te hoor nadat hulle by ons was.
Ons is bly jy het die tydjie by ons geniet, en dat die see uitsig en die ontbyt so lekker was.
Ons hoop om jou weer binnekort terug te verwelkom by die hotel.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Duan T - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Duan T
With spouse/partner

Vriendelike diens, skoon en heerlik gekuier.

Die dame by ontvangs het ons toegelaat om een vloer op te skuif aangesien die kamers op die grondvlak reg op die straat is en geen uitsig het as daar enige motor daar parkeer is nie. Dit is nie soos die see-uitsig op die foto nie. Ek dink nie hulle kan die grondvloerkamers verkoop as see-uitsig nie. Of hulle moet dalk net die kliënt waarsku. Oor die algemeen het ons lekker gekuier met vriendelike diens.

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Friendly service, clean and a great time.

The lady at reception allowed us to move up one floor as the ground level rooms are right on the street and have no view if there is any car parked there. It is not like the sea view in the picture. I don't think they can sell the ground floor rooms as sea view. Or they may just need to warn the customer. Overall we had a great time with friendly service.

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Windsor Hotel Hermanus 's response

Goeie middag Duan
Dankie vir jou terugvoer - ons waardeer altyd as gaste na hul verblyf hul menings met ons deel.
Ons grondvloer See Uitsig Kamers is baie populêr onder party gaste - ek dink dit is n persoonlike keuse. Party gaste verkies om op die grondvloer te wees vir gemaksredes, en ander om die patio te hê waar hulle kan ontspan. Kamers op n hoër vloer het n beter uitsig, maar geen balkon of patio nie.
Ons is bly julle het dit geniet by ons, en hoop om julle weer terug te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Ian T - Jul 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Ian T
With spouse/partner

Baie lekker.

Baie mooi plek en beste ligging.

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Very nice.

Very nice place and best location.

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Windsor Hotel Hermanus 's response

Goeie middag Ian,
Baie dankie vir jou vriendelike terugvoering na jul verblyf by ons.
Ons is bly julle het die tydjie met ons geniet, en dat julle die ligging van die hotel kon geniet.
Ons hoop om julle binnekort weer terug te verwelkom.
Groete,
Madeleine

Windsor Hotel Hermanus
Debra Joy E - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Debra Joy E
With friends

Had the most pleasant and lovely stay.

Beautiful hotel will most definitely visit again! Most helpful and pleasant staff.

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Windsor Hotel Hermanus 's response

Good afternoon Debra,
Thank you for your review and for letting us know how your stay was.
We are delighted to hear you had such a lovely stay with us, and that you found the hotel to be so beautiful.
I am also elated to hear you found our staff to be helpful and pleasant.
We hope to welcome you back to the hotel again soon.
Kind regards,
Madeleine

Windsor Hotel Hermanus
Handre B - May 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Handre B
With spouse/partner

Sentrale ligging met pragtige uitsig oor die oseaan is 'n pluspunt.

Die Windsor Hotel Hermanus het 'n lang en interessante geskiedenis, en is aanvanklik as sanatorium opgerig.

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Central location with beautiful view of the ocean is a plus.

The Windsor Hotel Hermanus has a long and interesting history, and was initially set up as a sanatorium.

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Goeie middag Handre,
Dankie vir jou terugvoering na jul verblyf by ons.
Ons is bly om te hoor julle het jul tyd by ons so baie geniet.
Ons is ook verheug dat julle die geskiedenis van die hotel so geniet het.
Ons hoop om julle weer by die hotel te verwelkom.
Groete,
Madeleine

Windsor Hotel Hermanus
Frans M - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frans M
Family with teenagers

Baie lekker geslaap en ontbyt. Rustige omgewing en baie mooi uitsig oor die see!

Veilige parkering, alles is mooi versorg, rustige atmosfeer, mooi, skoon kamers. Pragtige uitsig oor die mooiste kuslyn.

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Very nice sleep and breakfast. Quiet surroundings and very nice view of the sea!

Secure parking, everything is well taken care of, peaceful atmosphere, nice, clean rooms. Beautiful view of the most beautiful coastline.

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Windsor Hotel Hermanus 's response

Goeie middag Frans,
Baie dankie vir die terugvoer na jul verbly by ons in mei vanjaar. Ons is baie bly om te hoor julle het die tydjie by ons so baie geniet. Ons hoop om julle weer binnekort terug te verwelkom by die hotel.
Groete,
Die Windsor Hotel

Windsor Hotel Hermanus
Gregory K - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Gregory K
With spouse/partner

Comfortable.

See stars.

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Windsor Hotel Hermanus 's response

Good afternoon Gregory, thank you for your review and for letting us know how your stay was.
We are delighted to hear you enjoyed your time with us and found your stay to be so comfortable. We hope to welcome you back soon again.
Kind regards,
The Windsor Team

Windsor Hotel Hermanus
Michael H - Apr 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Michael H
With spouse/partner

This is my first time back after 28 years. I'm considering going back there in August.

Parking is a challenge.

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Windsor Hotel Hermanus 's response

Good afternoon Michael, thank you for your review and for letting us know how your stay was.
We are delighted to hear you enjoyed your time with us, and that you consider coming back. We look forward to welcoming you back again soon.
Kind regards,
The Windsor Team

Windsor Hotel Hermanus
Kobus V - Mar 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Kobus V
With spouse/partner

Was lekker. Raserige gaste 3 uur in oggend was nie lekker nie en stort het nie lekker gewerk nie.

Aangenaam, sal hysbak verkies het en beter stort.

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Was nice. Noisy guests at 3 o'clock in the morning was not nice and shower did not work well.

Pleasant, would have preferred elevator and better shower.

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Windsor Hotel Hermanus 's response

Goeie more Elize
Dankie vir jou terugvoer na jul verblyf.
Ons is bly om te hoor julle het dit geniet.
Ons is baie jammer dat daar raserige gaste was - laat weet ons asseblief tydens die verblyf, want dit is nou onmoontlik om die skuldige partye op te spoor.
Ons het sopas ons Onderhoud Span laat weet van die stort, en hulle sal daarna kyk.
Ongelukkig het ons nie n hysbak nie, maar ons hoop dat ons eendag een sal he. Dit beteken wel dat ons van ons kamers gaan moet prys gee, so dit is nie so maklik nie.
Ons hoop om julle binnekort terug te verwelkom.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Estelle V - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Estelle V
With spouse/partner

'n Verrassende en aangename verblyf.

Die skoon hou van die kamer het verras, ook die sjokolade by die koffie en klein dingetjies soos 'n stortkeppie wat beskikbaar was.

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A surprising and pleasant stay.

The cleanliness of the room was surprising, also the chocolate with the coffee and little things like a shower cap that were available.

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Goeie middag Estelle, dankie vir jou terugvoering na jou verblyf by ons in Maart.
Ons is bly om te hoor jy was aangenaam verras. Ons hoop om jou binnekort weer terug te verwelkom by die hotel.
Groete,
Namens die Windsor Hotel

Windsor Hotel Hermanus
Carisa D - Mar 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Carisa D
With spouse/partner

Die kamers was baie netjies. Ontbyt lekker!

Ons het slegs een nag oorgebly, maar kamer was baie netjies, so ook ontvangs en portaal.

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The rooms were very neat. Have a nice breakfast!

We only stayed one night, but the room was very neat, as was the reception and portal.

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Goeie more Carisa
Dankie vir jou terugvoer.
Ons is so bly julle het jul tydjie by ons geniet, en dat julle die hotel so netjies ontvang het.
Ons hoop om julle binnekort weer terug te verwelkom by die hotel.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Nico S - Mar 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
5/5
Nico S
With friends

Gerieflik.

Alles goed maar geen hulp met bagasie of inligting oor fasiliteite, ens.

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Comfortable.

All good but no help with luggage or information about facilities etc.

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Windsor Hotel Hermanus 's response

Goeie more Nico
Dankie vir jou terugvoer na jule onlangse verblyf by ons.
Ons is bly julle het die tydjie by ons geniet, maar ek is uiters jammer dat julle geen hulp met die tasse gekry het nie.
Ek is baie jammer daaroor.
Ons is ook jammer dat julle nie inligting oor die fasiliteite gekry het nie.
Ons hoop die res van jul vakansie was ook lekker.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Brett E - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Brett E
With spouse/partner

Fantastic.

Clean rooms, great service. A pleasant experience.

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Windsor Hotel Hermanus 's response

Good afternoon Brett, thank you for your review and for letting us know how your stay was.
We are delighted you enjoyed your stay so much, and we hope to welcome you back to the hotel again soon.
Kind regards,
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Brenda D - Nov 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Brenda D
With spouse/partner

Very clean and staff were friendly.

We enjoyed our stay at the Windsor and will go again.

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Windsor Hotel Hermanus 's response

Good morning Brenda,

We are delighted to hear you enjoyed your stay, and we cannot wait to welcome you back again soon.

Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Annelize V - Nov 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
2/5
Value for money
2/5
Annelize V
Individual traveler

Heel aangenaam, maar...

Die ou gedeelte van die hotel is afgeleef. Kamer 40. Die meubels lyk of dit uit 'n antieke rommelwinkel kom. Laaie se handvatsels ontbreek. Die matte is oud en vol kolle. Die moderne badkamer is totaal onvriendelik vir ouer mense, soos ek, om in te bad of te stort. Daar hang 'n reuk van ou rioolpype in die badkamer. Die prys is regtig te hoog net om 'n stukkie see deur die balkondeur te sien. Minimum moeite word met gaste gedoen - alles en almal verskaf net die basiese. Die ontbyt is goed en die kombuis staf baie behulpsaam. Covid-maatreëls is 'n grap. Geen saniteerders in die kamer. Die beddegoed en handdoeke was die beste van alles in die kamer. Die ou deel moet restoureer word.

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Very pleasant, but...

The old part of the hotel is run down. Room 40. The furniture looks like it came from an antique junk shop. Drawer handles are missing. The carpets are old and full of stains. The modern bathroom is totally unfriendly for older people, like me, to bathe or shower. There is a smell of old sewer pipes in the bathroom. The price is really too high just to see a piece of sea through the balcony door. Minimal effort is made with guests - everything and everyone just provides the basics. The breakfast is good and the kitchen staff very helpful. Covid measures are a joke. No sanitizers in the room. The bedding and towels were the best of everything in the room. The old part must be restored.

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Windsor Hotel Hermanus 's response

Goeie middag Annelize,

Dankie vir jou terugvoer.
Ons is besig om met n binneshuisversierder te werk om ons matte deur die hele hotel te vervang.
Sy gaan ook vir ons kyk na die ou gedeelte van die hotel. Ek is jammer jy het dit nie geniet die. Die meubels kom alles uit die Clark-Brown Familie uit - nie uit rommelwinkels nie.
Ons volg ons COVID-19 reels baie deeglik, en is een van die veiligste hotele in daai opsig. Dit is nie nodig vir saniteerders in die kamers nie, want daar is wasbakke met seep - saniteerders moet net gebruik word indien daar nie water of seep beskikbaar is nie. Daar is wel saniteerders by al die ingange van die hotel, as ook die ontbytkamer.
Ons hoop julle het verder veilig gereis.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Linda D - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Linda D
With spouse/partner

Groot verrassing. Ongelooflike ligging.

Baie vriendelike personeel. Mooi hotel. Wonderlike ligging.

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Big surprise. Incredible location.

Very friendly staff. Nice hotel. Wonderful location.

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Goeie middag Linda,

Baie dankie vir jou terugvoer.
Ons is verheug om te hoor jy het jou tydjie by ons geniet, en dat jy die ligging van die hotel so baie geniet het.
Dankie ook vir die gawe woorde oor ons personeel se vriendelikheid.
Ons hoop om julle binnekort weer terug te verwelkom by die hotel.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Amanda P - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Amanda P
With spouse/partner

Ons het baie lekker gebly. Ons sal Windsor Hotel definitief aanbeveel en die ontbyt was heerlik.

Windsor Hotel se ontbyt was heerlik en ons het 'n pragtige uitsig gehad op die see!

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We had a very nice stay. We would definitely recommend Windsor Hotel and the breakfast was delicious.

Windsor Hotel's breakfast was delicious and we had a beautiful view of the sea!

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Goeie middag Amanda,

Baie dankie vir jou terugvoer.
Ons is baie bly om te hoor julle het jul tyd by ons geniet, en veral die ontbyt so geniet.
Ons is ook verheug dat julle die uitsig geniet het - dit bly vir ons na al die jare nog net so mooi en spesiaal.
Ons hoop om julle binnekort weer terug te verwelkom.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Leon F - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
3/5
Leon F
With spouse/partner

Volgende keer soek ons 'n see-uitsig kamer.

Het jare gelede gebly op Hermanus, het baie gegroei, net te besig.

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Next time we are looking for a sea view room.

Lived on Hermanus years ago, grew a lot, just too busy.

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Windsor Hotel Hermanus 's response

Goeie middag Leon,

Dankie vir jou terugvoer na jul verblyf by ons.
Ons is bly julle het dit geniet.
Ja, ons see uitsig is baie spesiaal, en waar moontlik sal ons mense altyd aanraai om dit te bespreek.
Ons sien uit daarna om julle weer terug by die Hotel te verwelkom.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Jeanelle S - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jeanelle S
With spouse/partner

Best view, what a special hotel.

We thoroughly enjoyed our stay. The hotel has so much character and history. The staff were friendly and always on the ball. During my stay, I had sprained my ankle down the road, and back at the hotel, the staff made sure I had ice, extra pillows, gauze, etc. We will definitely be back soon!

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Windsor Hotel Hermanus 's response

Good afternoon Jeanelle,

Thank you for your review and for letting us know how your stay was.
I am so delighted to hear you had such a good stay with us, and that you enjoyed the history & character of the hotel so much.
I hope that by now your ankle is fully healed, and when you come back you can enjoy our lovely scenery again.

Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Mercia C - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mercia C
With spouse/partner

Lieflike kuier en die heerlikste ontbyt.

Uitstekende ligging met die mooiste see-uitsig. Die ontbyt was baie lekker en die diens was fantasties. Ons sal beslis weer gaan.

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Lovely visit and the most delicious breakfast.

Excellent location with the most beautiful sea view. The breakfast was very tasty and the service was fantastic. We will definitely go again.

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Windsor Hotel Hermanus 's response

Goeie middag Mercia,

Baie dankie vir jou lieflike terugvoer.
Ons is so bly julle het jul tydjie by ons so geniet, en dat julle die see uitsig so waardeer het - na al die jare bly dit vir ons ook net so mooi.
Ek is bly julle het die ontbyt geniet, en dat julle die diens so goed ervaar het.
Ons sien uit om julle weer terug te verwelkom.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Manya B - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Manya B
With spouse/partner

Gesellig en gemaklik.

Die hotel is baie goed geleë, naby alles, die personeel was vriendelik en behulpsaam. Lekker gekuier maar ai, die badkamers. Kan hulle tog nie plek maak vir 'n mens se skoonheidstassie nie, asook 'n paar ekstra hakke vir handdoeke? Die bed was baie gemaklik maar hopeloos te groot. Meer spasie in die badkamer sou beter wees.

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Cozy and comfortable.

The hotel is very well located, close to everything, the staff were friendly and helpful. Had a great time but alas, the bathrooms. Surely they can't make room for one's beauty kit, as well as a few extra hooks for towels? The bed was very comfortable but hopelessly too big. More space in the bathroom would be better.

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Goeie middag Manya,

Dankie vir jou terugvoer na jou verblyf.
Ek is baie bly julle het die hotel so baie geniet, en dat julle die personeel so vriendlik beleef het.
Ek is jammer dat daar nie genoeg spasie in die badkamer is nie - ons het hakke in al die badkamers gesit, maar sal kyk om nog n hak op te sit.
Ongelukkig is die grote van die bed n standaard item.
Ons hoop om julle binnekort weer te verwelkom.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Yvette F - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Yvette F
Individual traveler

Beste verblyf in Hermanus.

Ek besoek hierdie hotel gereeld, hierdie keer het ek 'n fantastiese kamer gehad met ongelooflike see-uitsig vanuit my bed.

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Best accommodation in Hermanus.

I visit this hotel often, this time I had a fantastic room with amazing sea view from my bed.

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Goeie middag Yvette,

Dankie vir jou terugvoer.

Ek is so bly jy geniet jou tyd by ons keer op keer.
Ons is so dankbaar vir jou ondersteuning, en sien uit om jou binnekort weer terug te verwelkom.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
June S - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
June S
On business

Uitstekende ligging, vriendelike en hulpvaardige personeel, skoon fasiliteite and heerlike ontbyt!

Die verblyf in die Windsor Hotel was 'n aangename verrassing. Dit het my verwagtings oorskry.

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Excellent location, friendly and helpful staff, clean facilities and delicious breakfast!

The stay in the Windsor Hotel was a pleasant surprise. It exceeded my expectations.

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Goeie middag June,

Dankie vir jul lieflike terugvoer na die hotel.

Ons is so bly dat julle dit so baie geniet het by die hotel, en nog meer dat ons jou verwagtinge oorskry het.
Ons hoop om julle weer en weer terug te verwelkom.

Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Zane A - Aug 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Zane A
With spouse/partner

Baie huislik vir 'n hotel, so het dit geniet.

Al probleem is nie genoegsame parkering nie.

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Very homey for a hotel, so enjoyed it.

All problem is not enough parking.

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Windsor Hotel Hermanus 's response

Goeie middag Zane,

Dankie vir jou terugvoer. Ons is so bly julle het jul tydjie by ons geniet.
Jammer dat julle parkering n probleem gevind het.
As jy in die toekoms sukkel, is jy welkom om die personeel te vra om jou te help.
Ons hoop om jou binnekort weer terug te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Jacoba R - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jacoba R
With spouse/partner

Diens was uitstekend, kamers baie netjies.

Vir 'n vinnige wegbreek was die hotel se ligging en uitsig uitstekend. Die personeel is vriendelik en hulpvaardig.

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Service was excellent, rooms very neat.

For a quick getaway, the hotel's location and view were excellent. The staff are friendly and helpful.

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Windsor Hotel Hermanus 's response

Goeie middag Jacoba,

Baie dankie vir jou lieflike terugvoer.
Ek is so bly dat julle jul wegbreek by ons geniet het, en dat julle die ligging van die hotel kon geniet.
Dankie ook vir die pragtige woorde oor ons personeel.
Ons hoop om julle vinnig weer by die Hotel te verwelkom.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Alet M - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alet M
With friends

Rustig met 'n onvergeetlike uitsig.

Ons het heerlik gekuier. Alles is skoon en netjies en die personeel is baie vriendelik en behulpsaam. Alles is binne stapafstand en die omgewing is veilig.

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Quiet with an unforgettable view.

We had a great time. Everything is clean and tidy and the staff is very friendly and helpful. Everything is within walking distance and the environment is safe.

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Windsor Hotel Hermanus 's response

Dankie vir jou boodskap.
Ons is so bly om te hoor julle het jul tydjie by ons geniet, en dat julle alles so aangenaam ervaar het.
Ons hoop om julle binnekort weer by die Hotel te verwelkom.

Windsor Hotel Hermanus
Marlene B - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marlene B
With spouse/partner

Pragtige, gerieflike verblyf met goeie diens.

Verblyf in die Windsor was aangenaam en bekostigbaar. Ontbyt was uitstekend. Personeel baie vriendelik en behulpsaam.

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Beautiful, comfortable accommodation with good service.

Staying in the Windsor was pleasant and affordable. Breakfast was excellent. Staff very friendly and helpful.

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Windsor Hotel Hermanus 's response

Goeie middag Marlene,

Dankie vir jou terugvoer na jul verblyf by ons.
Ons is so dankbaar om te hoor dat julle jul tydjie so baie by ons geniet het, en dat julle die hotel so aangenaam ervaar het.
Ons is so bly julle het die ontbyt geniet, en die personeel so vriendelik ervaar.
Ons hoop om julle weer binnekort te verwelkom.

Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Havel M - Jun 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Havel M
With spouse/partner

Excellent location - beautiful and great accommodation.

Lovely, easy stay, clean, value for money, excellent location.

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Windsor Hotel Hermanus 's response


Thank you for your review.
We are delighted to hear you enjoyed your stay with us, and that you found the location to be so good.
We hope to welcome you back to the Hotel again soon.

Windsor Hotel Hermanus
Ricardo M - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Ricardo M
With spouse/partner

Awesome wow

Dit was my en vroulief se huweliksherdenking en ons was nie spyt om Windsor Hotel te kies nie ons sal enige tyd weer terugkom en ook ons vriende aan beveel vir sulke pragtige diens en vriendelike mense - ek gee julle 100%

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Windsor Hotel Hermanus 's response


Baie dankie vir jou terugvoer na jou verblyf by ons.
Ons is so bly julle het jul huweliksherdenking by ons geniet, en dat jul sulke wonderlike diens geniet het.
Ons hoop om julle weer binnekort by die hotel te verwelkom.

Windsor Hotel Hermanus
Grant S - Jun 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Grant S
With spouse/partner

Consistently good.

Have stayed there before. Love the setting and location. Hotel always clean and staff friendly.

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Windsor Hotel Hermanus 's response


Thank you for your review and for taking the time to let us know how your stay was.
We are delighted to hear you enjoyed your time with us, and want to thank you for your continued support of the Hotel.
We hope to welcome you back again soon.

Windsor Hotel Hermanus
Anne-marie W - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anne-marie W

Aangename verblyf, vriendelike personeel.

Ek en my suster was daar. Ons het 'n kamer gehad met 2 enkelbeddens, maar aan die agterkant, dus geen see-uitsig nie. Dit sou lekker gewees het as daar 'n kamer voor met see-uitsig ook beskikbaar kon wees met 2 los beddens.

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Pleasant stay, friendly staff.

My sister and I were there. We had a room with 2 single beds, but at the back, so no sea view. It would have been nice if a front room with a sea view could also be available with 2 separate beds.

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Windsor Hotel Hermanus 's response

Goeie more Anne-Marie,
Dankie vir jou terugvoer.
Al ons kamers kan opgemaak word met twee enkel beddens of een koning grote bed.
Ons is bly dat julle die tydjie by ons geniet het, en hoop om julle weer by die Hotel te verwelkom.
Groete,
Madeleine

Windsor Hotel Hermanus
Brett E - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Brett E
With spouse/partner

Great stay, friendly staff!

Stayed for a single night. The rooms are spotless and front desk makes you feel most welcome upon arrival. Safe outside parking in front of reception. Will definitely not hesitate to return!

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Windsor Hotel Hermanus 's response

Thank you for your review and your lovely, kind words.
We are so glad to hear that the Front Desk made you feel so welcome and that you found the rooms to be so clean, and the parking so safe.
We hope to welcome you back again soon.

Windsor Hotel Hermanus
Coenrad D - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Coenrad D
With spouse/partner

Dit is altyd lekker om by Windsor oor te bly. Baie sentraal geleë en stunning uitsig.

Pryse baie billik en see-uitsig fantasties.

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It's always nice to stay at Windsor. Very centrally located and stunning view.

Prices very reasonable and sea view fantastic.

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Goeie middag Coenie
Dankie vir jou terugvoering en dat jy laat weet het hoe julle tydjie by ons was.
Ons is so bly om te hoor julle het dit in Hermanus geniet en dat julle die omliggende area kon geniet.
Ons hoop om julle binnekort terug te verwelkom.
Groete
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Ap V - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ap V
With spouse/partner

Baie onspannend.

Het lekker gerus en gekuier.

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Very relaxing.

Had a nice rest and visit.

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Windsor Hotel Hermanus 's response

Goeie more Ap
Dankie vir jou vriendelike woorde.
Ons is baie bly julle het so lekker gekuier en gerus het.
Ons hoop om julle weer binnekort by die Hotel te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Ellen L - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ellen L
With spouse/partner

Fantastiese diens en uitsig.

Die plek is skoon, netjies en die personeel is baie vriendelik.

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Fantastic service and view.

The place is clean, tidy and the staff is very friendly.

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Windsor Hotel Hermanus 's response

Goeie middag Ellen
Baie dankie vir jou gawe woorde.
Ons is so bly julle het jul tyd by ons geniet.
Ons hoop om julle binnekort weer by die hotel te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Louisa V - Mar 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Louisa V
With spouse/partner

Super ligging! Baie netjes skoon en vriendelik.

Baie goeie waarde vir geld, perfekte ligging. Parkeerplek mag enigste probleem wees gedurende besige tyd.

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Great location! Very neat, clean and friendly.

Very good value for money, perfect location. Parking may only be a problem during busy times.

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Windsor Hotel Hermanus 's response

Goeie middag Louisa
Dankie vir jou terugvoer.
Ons is so bly jy het jou tyd by ons gniet en dat jy die hotel se ligging en personeel so geniet het.
Ons is ook baie dankbaar dat jy gevoel het dis goeie waarde vir geld.
Ja, parkering kan partykeer min raak, veral omdat ons op die oomblik nie groepe kry as deel van ons besigheid nie.
Daar is straat parkering wat onder ons CCTV kamers val, en die parkering kos niks.
Ons hoop om julle binnekort weer by die Hotel te verwelkom.
Groete,
Madeleine

Windsor Hotel Hermanus
Antoinette D - Feb 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Antoinette D
With spouse/partner

Was vir getroude paartjie, sal graag ordentlike waaiers in kamer wil hê.

Kamers is lekker, van hulle is klein, badkamer fans raas, kort skoonmaak. Sal kleur van kamer verander. Bankstoel vir kyk uit op see.

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Was for married couple, would like decent fans in room.

Rooms are nice, some of them are small, bathroom fans are noisy, short cleaning. Will change color of room. Bench seat for looking out to sea.

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Windsor Hotel Hermanus 's response

Goeie middag Antoinette
Dankie vir jou terugvoer.
Ongelukkig het ons nie lugversorgers nie, maar alle kamers het waaiers.
Ja, ons kamers is klein, maar ongelukkig kan ons niks daaromtrent doen nie. Die badkamer waaier raas ongelukkig, maar dit is skoon.
Ons kamers is onlangs oorgedoen met die hulp van 'n binnehuis versierder.
Alle kamers het 'n enkel bankstoel in die kamer, ongelukkig kan ons nie 'n groter stoel of meer stoele in sit nie, want die spasie is te min.
Groete,
Madeleine

Windsor Hotel Hermanus
Antoinette D - Feb 2021
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
2/5
Antoinette D
With friends

Ek het nie ’n mooi kamer gehad nie.

Dit nadat ek gevra het vir ’n see-uitsig. Daar is geen lugversorging nie en die waaiers is vuil. Die badkamer se waaier raas en is stukkend. Die TV hang skeef en die bed is te hard.

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I didn't have a nice room.

This after I asked for a sea view. There is no air conditioning and the fans are dirty. The bathroom fan is noisy and broken. The TV is crooked and the bed is too hard.

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Windsor Hotel Hermanus 's response

Goeie middag Antoinette
Dankie vir jou terugvoer.
Ongelukkig het jy 'n "Non Sea Facing" - Kamer bespreek. Indien jy 'n see uitsig kamer wou gehad het, moes jy dit ongelukkig so bespreek het.
Ons het geen lugversorgers nie, maar daar is wel waaiers in al die kamers. Die badkamer se waaier raas wel, maar dit is nie stukkend nie.
Die TV hang nie skeef nie, die struktuur waar aan die TV gekoppel is kan geswaai word, en dit moet net reg gedraai word. Gaste kan die TV skuif om vir hulle te pas.
Ons is jammer dat jy voel die bed is te hard. Ons kry baie goeie terugvoer oor ons beddens, maar ongelukkig sal dit nie vir almal ewe lekker wees nie.
Groete,
Madeleine

Windsor Hotel Hermanus
Gugu A - Dec 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Gugu A
With friends

Fabulous and excellent.

The service was excellent, staff friendly, rooms were spotless clean and are cleaned daily. We love that the hotel has vast sitting areas. We enjoyed using these sitting spaces.

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Windsor Hotel Hermanus 's response

Good afternoon Gugu,
Thank you for your review and for taking the time to let us know how your stay was.
We are delighted to hear you enjoyed it so much, and that you found the staff to be so friendly and the hotel to be so clean.
We are also very happy to hear that you used the lounges in the hotel, they are such a bonus.
We hope to welcome you back to the Hotel again soon for another lovely stay.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Maryna L - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maryna L
With spouse/partner

Absoluut perfek.

Uitsig is fantasties. Heerlik en die moeite werd. Kan op jou bed lê en vir die see kyk en die see hoor. Kamer is netjies en skoon en bed slaap lekker. Goeie kwaliteit. Ontbyt was heerlik. Dankie, sal enigetyd weer daar bly.

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Absolutely perfect.

View is fantastic. Delicious and worth it. Can lie on your bed and look at the sea and hear the sea. Room is neat and clean and bed sleeps well. Good quality. Breakfast was delicious. Thanks, would stay there again anytime.

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Windsor Hotel Hermanus 's response


Dankie vir jou terugvoer na jul verblyf by ons.
Ons is so bly julle het jul tyd by ons geniet, en dat julle die uitsig en die see so baie geniet het.
Ons hoop om jou terug te verwelkom binnekort.

Windsor Hotel Hermanus
Patrick N - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Patrick N
With spouse/partner

The place is very lovely and I would consider it when visiting again.

I enjoy the place and its beautiful view.

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Windsor Hotel Hermanus 's response

Good afternoon Patrick,
Thank you for your review and for letting us know how your stay was.
We are delighted to hear you had such a lovely stay with us, and we cant wait to welcome you back to the Hotel again soon.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Tina B - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tina B
With spouse/partner

The Windsor has so much to offer!

Great location, safe, close walking distance to restaurants and sea, friendly staff and clean comfortable rooms, thank you, we will be back again soon!

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Windsor Hotel Hermanus 's response

Good morning Tina
Thank you so much for your review and for taking the time to let us know how your stay was.
We are delighted to hear you had such a good stay with us, and that you found the Hotel to have such an amazing location.
We are also very happy to hear such wonderful feedback about our staff - thank you for sharing that with us.
We hope to welcome you back to the Windsor Hotel again soon for another lovely stay!
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Lenieta E - Oct 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Lenieta E
With spouse/partner

Baie lekker ontbyt met vriendelike diens.

2 nagte oornag en het ons tyd baie geniet. Windsor Hotel is sentraal geleë en stapafstand vanaf restaurante en besienswaardighede. Sal weer daar vertoef.

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Very nice breakfast with friendly service.

Stayed 2 nights and really enjoyed our time. Windsor Hotel is centrally located and within walking distance of restaurants and attractions. Will stay there again.

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Goeie middag Lenieta
Dankie vir jou boodskap en die wonderlike woorde.
Ons is so bly julle het so lekker by ons gebly, en dat julle jul tyd so geniet het.
Ons is ook verheug om te hoor dat julle die hotel so sentraal gevind het, en dat julle die omliggende area so geniet het.
Ons hoop om julle binnekort weer by die Hotel te kom verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Willem B - Jan 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Willem B
Family with young children

Uitstekend.

Baie lekker hotel en uitstekende personeel. Behulpsaam en uiters vriendelik. Ons enigste klagte is dat ons saans voor die hotel moes parkeer.

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Outstanding.

Very nice hotel and excellent staff. Helpful and extremely friendly. Our only complaint is that we had to park in front of the hotel at night.

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Windsor Hotel Hermanus 's response

Goeie middag Willem
Dankie vir jou terugvoer. Ons is so bly om te hoor dat julle jul tyd by ons so geniet het.
Ons is ook bly om te hoor julle het die personeel so vriendelik ervaar.
Ons hoop om julle binnekort terug te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Hannes W - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hannes W
With spouse/partner

Vriendelike en hulpvaardige personeel, goeie uitsig oor die see, netheid van die hotel en smaaklike ontbyt.

Sien sterre.

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Friendly and helpful staff, good view of the sea, cleanliness of the hotel and tasty breakfast.

See stars.

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Windsor Hotel Hermanus 's response

Goeie middag Hannes

Dankie vir jou terugvoer na jul verblyf.
Ons is bly julle het die tyd by ons geniet.
Ons hoop om julle weer binnekort terug te verwelkom.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Francois L - Nov 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Francois L
With spouse/partner

Die kamer was netjies en die ontbyt was baie lekker!

'n Baie aangename verblyf.

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The room was neat and the breakfast was very tasty!

A very pleasant stay.

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Windsor Hotel Hermanus 's response

Goeie middag Francois
Baie dankie vir jou resensie,ons is bly om te hoor jy het jou verblyf by ons geniet.
Ons is ook baie bly om te hoor dat die kamer so netjies was en ontbyt so lekker.
Ons hoop om jou binnekort by die hotel te verwelkom.
Groete,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Marianna B - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Marianna B
With spouse/partner

Rustig.

Vriendelike en baie behulpsame personeel.

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Peaceful.

Friendly and helpful staff.

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Windsor Hotel Hermanus 's response

Goeie dag Marianna
Baie dankie vir jou resensie van die Windsor Hotel, ons waardeer dat jy die tyd geneem het om vir ons 'n paar woorde te stuur.
Ons is baie bly dat julle jul tyd by ons so geniet het, en dat julle die hotel so rustig gevind het.
Baie dankie ook vir die mooi woorde oor ons personeel.
Ons hoop om julle weer binnekort by die Hotel te verwelkom.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Nomagcaleka Andile M - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nomagcaleka Andile M
Family with young children

Amazing.

Windsor Hotel was amazing, we had a wonderful time at the Hotel. It's close to all amnesties. Beautiful view, will definitely recommend one book the rooms with a sea view.

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Windsor Hotel Hermanus 's response

Good afternoon Andile,
Thank you so much for your review - we always appreciate getting feedback from our guests after they have stayed with us.
We are delighted to hear you enjoyed your stay with us so much, and that you found the hotel to be so wonderful.
We are very happy to hear that you were able to explore the surrounding areas as well.
We hope to welcome you and your family back to the Hotel again soon!
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Dalene B - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Dalene B
With spouse/partner

Heerlike vakansie.

Die Windsor is 'n heerlike plek om te bly. Ons was nie tevrede met ons kamer nie en ontvangs het gou plan gemaak om 'n ander kamer aan ons te gee. Die sitkamer met kaggel was ideaal met die koue weer. Die ontbyt het 'n groot verskeidenheid en was heerlik.

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Lovely holiday.

The Windsor is a lovely place to stay. We were not happy with our room and reception made a plan to give us another room. The lounge with fireplace was ideal with the cold weather. The breakfast has a great variety and was delicious.

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Goeie more Danie en Dalene,

Baie dankie vir jou terugvoer na jul onlangs verblyf by ons.
Ons is bly om te hoor julle het die hotel geniet - veral die kaggel - dit maak darem net so n groot verskil aan die hotel.
Ons is ook verheug om te hoor dat jul die ontbyt geniet het.
Ons hoop om julle binnekort weer terug te verwelkom by die Hotel.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Andriessa M - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andriessa M
With spouse/partner

Lekker!

Baie goeie diens en die ligging is die beste.

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Nice!

Very good service and the location is the best.

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Windsor Hotel Hermanus 's response

Goeie more Johan
Baie dankie vir jou resensie.
Ons waardeer die terugvoer en is so bly om te hoor dat julle jul tydjie by ons geniet het.
Ons hoop om julle weer binnekort terug te verwelkom by die hotel.

Baie groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Andre R - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Andre R
Family with teenagers

Heerlike, rustige wegbreeknaweek.

Ideale verblyf om 'n vinnige wegbreek naweek te kombineer met 'n skool sportnaweek. Windsor Hotel se pryse is billik, en fasiliteite netjies, goed versorg en gemaklik.

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Lovely, peaceful getaway weekend.

Ideal accommodation to combine a quick getaway weekend with a school sports weekend. Windsor Hotel's prices are reasonable, and facilities neat, well maintained and comfortable.

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Windsor Hotel Hermanus 's response

Goeie more Andre,
Dankie vir jou terugvoer - ons is altyd bly om van ons gaste te hoor nadat hulle by ons gebly het.
Ons is baie bly om te hoor julle het die naweek by ons geniet, en dat julle die hotel so gerieflik en netjies gevind het.
Ons hoop om julle weer binnekort by die hotel te verwelkom.
Groete,
Madeleine
Namens die Windsor Hotel Span

Windsor Hotel Hermanus
Inus H - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Inus H
Family with young children

Great setting and friendly staff, enjoyed the stay and will visit them anytime again.

Hotel is netjies en die personeel is vriendelik en behulpsaam. Die kamers is mooi oorgedoen. Die hotel se ligging is stapafstand van 'n klomp lekker restaurante en 'n klipgooi van die see af. Ek sal enige tyd weer teruggaan.

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Windsor Hotel Hermanus 's response

Goeie more Inus
Baie dankie vir jou terugvoer, ons is altyd bly om van ons gaste te hoor nadat hulle by ons gebly het.
Ons is baie bly om te hoor dat julle interaksies met ons personeel so goed was, en dat julle die oorgedoende kamers so geniet het.Ons is ook verheug om te hoor dat jul die ligging van die hotel geniet het.
Ons hoop om julle binnekort weer by die Windsor Hotel te verwelkom.
Groete,
Madeleine

Windsor Hotel Hermanus
Coenrad D - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Coenrad D
With spouse/partner

Absoluut fantasties. Die uitsig is asemrowend en die ligging perfek.

Ons het baie lekker gebly. Die uitsig uit die kamer is ongelooflik. Ligging perfek. Naby alle restaurante.

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Absolutely fantastic. The view is breathtaking and the location perfect.

We had a very nice stay. The view from the room is amazing. Location perfect. Close to all restaurants.

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Windsor Hotel Hermanus 's response

Goeiedag Coenie,

Baie dankie vir die terugvoer wat jy gelos het. Ons is baie bly om te hoor dat julle jul verblyf by ons geniet het.

Ons is ook bly jy het die ligging van die hotel geniet.

Hoop om julle binnekort weer by die hotel te verwelkom.

Groete,
Madeleine namens die Windsor Hotel Span

Windsor Hotel Hermanus
Marianna B - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marianna B
With spouse/partner

Baie netjies en personeel baie vriendelik en behulpsaam.

Ligging van hotel perfek met mooiste uitsig oor die see. Hotel baie netjies met vriendelike en warm atmosfeer.

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Very tidy and staff very friendly and helpful.

Location of hotel perfect with the most beautiful view of the sea. Hotel very neat with a friendly and warm atmosphere.

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Goeiedag Marianna,

Baie dankie vir jou aanbeveling.

Ons is so bly om te hoor dat julle jul verblyf by ons geniet het. Ons hoop om julle binnekort weer by die hotel te verwelkom.

Groete,
Madeleine namens die Windsor Span

Windsor Hotel Hermanus
Adele C - Feb 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Adele C
With spouse/partner

Fantastiese uitsig.

Sal beslis volgende keer langer kuier.

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Fantastic view.

Would definitely stay longer next time.

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Windsor Hotel Hermanus 's response

Goeie more Adele

Dankie vir die terugvoer na jul verbly by ons.
Ons is bly om te hoor julle het jul tyd by ons geniet.
Ons hoop om julle weer een van die dae by ons te verwelkom.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Heila C - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Heila C
Family with young children

We were greeted by friendly staff. Rooms were spotless. Had a goodnight's rest and next morning a lovely breakfast.

Thanks Windsor Hotel.

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Windsor Hotel Hermanus 's response

Good morning Heila,
Thank you for your review. We are delighted to hear that you enjoyed your stay and found the hotel staff to be so friendly and the rooms to be so clean.
We hope to welcome you back to the Windsor Hotel again soon.
Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Beyers H - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Beyers H
With spouse/partner

Ongelooflike ligging en waarde vir geld!

Ons kon heeldag na walvisse staar deur ons kamer venters. Die hotel is perfek en sentraal geleë. Ons kon stap na restaurante en besienswaardighede. Die ontbyt is ook baie "generous"! Baie dankie aan Windsor se personeel!

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Unbelievable location and value for money!

We could stare at the whales through our window the whole day. The hotel is perfect and centrally located. We could walk to the restaurants and attractions. The breakfast is also very generous! Thanks a lot to Windsor's staff!

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Goeie more Beyers,
Baie dankie vir jou gawe woorde. Ons is baie bly om te hoor jul het die tydjie by ons geniet.
Baie dankie ook vir die wonderlike woorde oor ons personeel. Ons hoop om julle binnekort terug te verwelkom.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Thea H - Nov 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Thea H
With friends

Uitstekende ligging, net jammer dat die historiese waarde van die ou gebou nie goed restoureer is nie.

Een sepie en botteltjie sjampoe in badkamer was, maar 'n skrapse aanbod vir dubbele bespreking.

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Excellent location, just a pity that the historical value of the old building is not well restored.

One bar of soap and a bottle of shampoo in the bathroom, but a scant offer for double booking.

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Windsor Hotel Hermanus 's response

Goeie more Thea,
Baie dankie vir jou boodskap en terugvoering.
Ons is baie bly om te hoor jul het jul verblyf by ons geniet.
Ons hotel is gerestoureer met n argitek in konsultasie, om seker te maak ons behou die historiese waarde en integriteit van die gebou.
Ons het ook onlangs die seep en sjampoe in die kamers verminder, sodat daar minder vermorsing is, maar ons moedig altyd gaste aan om vir ekstra geriewe te vra gedurende hul verblyf.
Ons hoop om julle binnekort weer by die Windsor Hotel te kan verwelkom.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Willie D - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Willie D
With spouse/partner

Wow wat 'n ervaring.

Wow sal beslis weer daar tuisgaan. Uitstekende diens. Als was net wow. Die walvisse reg voor hotel was 'n great ervaring.

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Wow what an experience.

Wow would definitely stay there again. Excellent service. Als was just wow. The whales right in front of the hotel was a great experience.

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Windsor Hotel Hermanus 's response

Goeie more Willie,
Baie dankie vir jou wonderlike woorde, ons is so vreeslik bly dat jy jou tydjie by ons geniet het. Ek is so bly jy kon walvisse kyk net voor die hotel, dit is een van die ongelooflikste ervarings. Ons hoop ons kan jou binnekort weer terug verwelkom by die Hotel.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Morné M - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Morné M
With spouse/partner

Vriendelike diens met skoon, gemaklike geriewe en smaaklike kos.

Dankie Windsor-personeel. Ons sal definitief weer terugkom en beveel julle aan by vriende en familie.

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Friendly service with clean, comfortable facilities and delicious food.

We will definitely stay here again and recommend it to others.

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Goeie more Morne,
Baie dankie vir die terugvoering.
Ons sien altyd uit daarna om van ons gaste te hoor nadat hulle by ons gebly het.
Ons is baie bly julle het julle tyd by ons geniet, en sien uit daarna om julle terug by die hotel te verwelkom.
Lekker dag verder.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Hennie M - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hennie M
With spouse/partner

Fantasties.

Net een woord en dit is fantasties en personeel baie vriendelik.

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Fantastic.

Just one word: fantastic. And the staff is very friendly.

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Windsor Hotel Hermanus 's response

Goeie more Hennie

Dankie vir jou terugvoer - ons is so bly om te hoor julle het so lekker by ons gebly, en dat julle die personeel so vriendelik gevind het.
Ons hoop om julle binnekort weer by ons te verwelkom.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Carli B - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carli B
Individual traveler

Gerieflik, netjies en veilig.

Die personeel is verskriklik vriendelik. Ek het, as enkelreisende vrou, baie veilig gevoel. Kamer was skoon, netjies en gerieflik. Voertuig kon reg voor my kamer parkeer word. Ontbyt was smaaklik.

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Comfortable, neat and safe.

The staff is incredibly friendly. As a single female traveler, I felt very safe. Room was clean, tidy and comfortable. Vehicle could be parked right in front of my room. Breakfast was tasty.

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Windsor Hotel Hermanus 's response

Goeie more Carli

Dankie vir jou terugvoer na jou verblyf by ons.
Ons is so bly jy het jou tydjie by ons geniet, en ons hoop om jou weer binnekort by die Hotel te verwelkom.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Jacques B - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacques B
With spouse/partner

Puik diens, puik ontbyt, super skoon en netjies.

Vandat ons daar aangekom het tot ons vertek het was alles net 'n groot plesier.

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Great service, great breakfast, super clean and tidy.

From the moment we arrived until we left everything was just a great pleasure.

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Goeie more Jacques,

Baie dankie dat jy gekies het om by die Windsor Hotel onlangs te bly.
Ons is verheug om te hoor dat jy jou tydjie by ons so baie geniet het, en dat alles aan jou vereistes voldoen het.
Ons hoop om jou weer binnekort by ons te verwelkom!

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Gerda S - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerda S
Family with young children

Heerlik.

Die personeel is sigbaar en baie vriendelik.

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Delicious.

The staff is visible and very friendly.

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Windsor Hotel Hermanus 's response

Goeiedag Gerda,

Baie dankie dat julle die Windsor Hotel gekies het vir jul onlangse verblyf. Ons is so bly dat julle lekker gebly het, en dat julle ons personeel so vriendelik en sigbaar gevind het.

Hoop om julle binnekort weer terug te verwelkom by die Windsor Hotel.

Groete,
Madeleine namens die Windsor Span

Windsor Hotel Hermanus
Mariska M - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mariska M
Family with teenagers

Dit was ongelooflik lekke.

Die hotel het my regtig verbaas met hul kamers wat so mooi ingerig is vir kinders. Dit was gemaklik en gerieflik.

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It was incredibly delicious.

The hotel really surprised me with their rooms that are so nicely designed for children. It was comfortable and convenient.

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Goeie Middag Mariska,
Baie baie dankie dat jy onlangs die Windsor Hotel gekies het vir verblyf. Ons is baie bly dat julle n lekker tydjie by ons gehad het. Baie dankie vir die mooi komplimente - ons is so bly dat die kamers goed ingerig is vir kinders en dat dit maklik en gerieflik was vir jul vakansie.
Ons hoop om julle binnekort weer by die Windsor Hotel te verwelkom.

Baie groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Andre M - Dec 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Andre M
With spouse/partner

Heerlik, gasvrye personeel.

Hotel is goed geleë, het vriendelike personeel, baie goeie waarde vir geld.

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Lovely, hospitable staff.

Hotel is well located, has friendly staff, very good value for money.

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Windsor Hotel Hermanus 's response

Goeie middag Andre,

Baie dankie jy onlangs die Windsor gekies het vir jou verblyf. Ons is so bly dat julle 'n goeie ervaring by ons gehad het, en dat julle gevind het dat die hotel goed gelee is. Ons is ook bly dat julle interaksies met ons personeel so goed gegaan het, en dat julle gevind het dit is goeie waarde vir geld. Ons hoop om jou binnekort weer terug by die Windsor Hotel Hermanus te verwelkom.

Baie groete,
Madeleine
Namens die Windsor Hotel

Windsor Hotel Hermanus
Marutsca H - Dec 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Marutsca H
With spouse/partner

Average, but expensive.

We changed our room and upgraded when we arrived, the standard room that was booked was depressing, somewhere in the back in an old renovated flat building. No view, although the page showing photos, showed with view. A bit misleading when you look at the advertising. The upgraded room was in the front, clean, with sea view, it was better. The hotel is old and dated, needs a serious upgrade to bring back the old charm again.

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Windsor Hotel Hermanus 's response

Good afternoon Marutsca,

Thank you for your review - we always look forward to hearing from our guests when they have checked out.

The Room you originally booked through TravelGround was actually an Annexure Budget/Economy Room. This is our entry level rooms, and more suited towards budget-sensitive guests, or guests who are out and about all day, which is why we have named the rooms the 'Annexure Budget Rooms'. These rooms are however bigger than the rooms within the hotel. That being said, I am delighted that you managed to upgrade your room to a Sea Facing Room, as this is really a great experience. I have double checked the images attached to the Annexure Budget Rooms on TravelGround, and the correct images are showing, which show no view, and with yellow curtains and white bedding. With regard to your comment about the hotel being old and dated and in need of an upgrade, we have made great strides in this in the last year. We have not only renovated 60% of our guest bedrooms, but we have done renovations on our dining room, put in floor to ceiling windows in the Reception and Lobby area, built a new laundry facility on site, completely renovated our Ladies and Gents bathrooms and refurbished our main staircase in the hotel. 2018 will see us completing our guest bedrooms and doing various other things around the hotel. We are trying to retain our culture and heritage, but at the same time being sensitive to the history of the building, the age of the building and of course our guests who are in and out the hotel at all times.

We hope to welcome you back to the Windsor Hotel again soon!

Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Anonymous Guest - Nov 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
1/5
Value for money
3/5
Anonymous Guest
With spouse/partner

The stay was generally pleasant.

Breakfast was very good, but the location of room outside the hotel did not meet our expectations. There was no air conditioning and the windows had no burglar bars. As a result, the air supply in the room was insufficient. The bathroom tiles are full of black marks and the toilet flush ineffective.

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Fred B - Oct 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Fred B
With spouse/partner

Foto of hotel was just fine, but in reality the hotel looks a bit run down.

On pictures the hotel looks just fine, but it is in need of some serious paintwork inside. It seems you only pay for the view, not the quality of the inside of the hotel. It could really do with a serious makeover!

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Windsor Hotel Hermanus 's response

Good afternoon Fred

Thank you for your review. We appreciate getting any feedback from our guests once they have stayed.

We appreciate your comment, and would like to let you know that we are currently in the middle of an extensive renovation at the hotel. We have recently finished renovating our top floor bedrooms completely, and our bottom floor was completed earlier this year in May. The remaining first floor, where you stayed will be renovated between January and August 2018. At the moment, we have various other projects on the go, which include: brand new ladies and gents bathrooms in the public areas, a brand new laundry facility, revamped and refurbished dining room (current) and we are at the moment busy installing floor to ceiling sliding doors in our reception and ground floor lounges.

We do hope to welcome you back to the Windsor Hotel again soon, so that you may experience these changes for yourself.

Kind regards,
Madeleine
On Behalf of the Windsor Hotel

Windsor Hotel Hermanus
Helena L - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Helena L
With spouse/partner

Gasvry. Heerlike see-uitsig.

Baie lekker gebly. Personeel baie behulpsaam en vriendelik. Badkamer baie netjies. Ontbyt was heerlik. Lekker geslaap en gerus. Sal weer terugkom. Sal beslis aanbeveel vir 'n heerlike wegbreek.

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Hospitable. Wonderful see view.

Had a very nice stay. Staff was very helpful and friendly. Bathroom was very neat. Breakfast was delicious. Had a good sleep and rest. Will return. Will recommend it as a lovely breakaway.

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Windsor Hotel Hermanus 's response

Goeie Middag Helena
Baie dankie vir jou boodskap, ons is so bly dat jy jou tydjie by ons geniet het.
Dankie vir jou pragtige woorde oor ons personneel, hulle bly een van ons top bates en ook die rede hoekom ons so baie gaste het wat gereeld terug keer na ons toe. Ons is vreeslik bly om te hoor dat julle weer by ons sal bly, en hoop dat ons julle binnekort weer terug kan verwelkom.
Ons hoop julle het n lekker dag verder.
Groete, Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Ferdie A - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Ferdie A
With spouse/partner

Dolfyne en walvisse uit die bed ongelooflik.

Wonderlike ligging en baie mooi uitsig.

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Dolphins and whales out of bed amazing.

Wonderful location and very nice view.

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Goeie more Ferdie,

Baie dankie dat jy die Windsor Hotel gekies het vir jou verblyf. Ons is baie bly om te hoor dat jy dit geniet het by ons, en veral dat jy walvisse en dolfyne kon sien, en dat jy die pragtige see uitsig kon geniet. Ons hoop om jou binnekort weer by die Windsor Hotel te kan verwelkom.

Baie groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Lexcy P - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lexcy P
Large group

Rustig en waarde vir jou geld.

Hermanus het als wat jy nodig het om jou verblyf interresant te maak bv. boekwinkels, inkopiesentrums, restaurante en ander besienswaardighede.

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Quiet and value for money.

Hermanus has everything you need to make your stay interesting, e.g. bookstores, shopping centers, restaurants and other attractions.

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Windsor Hotel Hermanus 's response

Goeie Middag Lexcy

Baie dankie vir die lieflike woorde wat jy vir ons gelos het.
Ons is bly jy het die Windsor Hotel Hermanus gekies as jou keuse van verblyf, en ons is ook bly jy het die dorp soveel geniet.

Ons hoop jy kan binnekort weer n draai by ons kom maak.

Groete, Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Anonymous Guest - Aug 2017
Overall rating
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
2/5
Anonymous Guest
On business

Conveniently located with a beautiful view.

The staff is friendly and professional. I think the room was not up to standard for what I paid per night.

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Pearl A - Aug 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Pearl A
With spouse/partner

Short and sweet.

My husband and I stayed over for one night and enjoyed a lovely breakfast at the hotel. The location is superb! If you want to explore Hermanus on foot then this hotel is perfect. The interior is very old (yet interesting when you think of the history of the building itself). Our room was sea facing with a beautiful view of the coastline. The bathroom had no shower (besides the shower head in the bath tub, perhaps the hotel should look at renovating). The television also didn't have great signal and should be checked by housekeeping before checking in guests. The chocolates and biscuits/oat bars was quite a treat on arrival. Overall it's a very nice place to be but at R950 per night there is surrounding guest houses that are more modern and which offer the same experience.

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Windsor Hotel Hermanus 's response

Good morning Pearl

Thank you so much for your review, we appreciate any feedback we get from our guests, and we are always excited to hear how their stay was.

We are glad to hear that you enjoyed your stay, as well as the location of the hotel.

We are currently in the process of renovating the entire hotel. Our Ground Floor and Top Floor rooms have been renovated, and we will be renovating the middle floor, between May and August 2018. Thank you as well for the comment regarding the television, during the renovations we experienced some issues with our signal, and unbeknownst to us, a cable was cut which disrupted some of the signals. This is repaired now, and we have excellent tv signal reception again.

We hope to welcome you back to the Windsor Hotel again soon.

Kind regards,
Madeleine
On Behalf of the Windsor Team

Windsor Hotel Hermanus
Andries D - Aug 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Andries D
With spouse/partner

Aangenaam en rustig!

Puik bestemming om bietjie af te skakel van bedrywige lewe.

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Pleasant and peaceful!

Great destination to disconnect from busy life.

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Kobus V - Aug 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kobus V
With spouse/partner

Verblyf baie geniet.

Hotel goed versorg, kamer was netjies en skoon. Ontbyt was reg. Sal beslis weer daar kom bly.

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Enjoyed stay very much.

Hotel well maintained, room was neat and clean. Breakfast was ok. Will definitely stay there again.

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Windsor Hotel Hermanus 's response

Goeiedag Kobus,

Baie dankie dat jy die Windsor Hotel gekies het vir jou verblyf - ons is altyd bly om te hoor van ons gaste nadat hulle by ons gebly het, en ons hoop altyd om enige raad te gebruik wat hulle aanbied.

Ons is vreeslik bly om te hoor dat jy jou tydjie hier geniet het, en dat die hotelkamer netjies en skoon was, en dat die ontbyt smaaklik was.

Ons hoop om jou binnekort weer by die Windsor Hotel te sien vir nog 'n welverdiende breuk. Ons wens jou 'n lekker dag en 'n goeie week toe.

Groete,
Madeleine namens die Windsor Span

Windsor Hotel Hermanus
Paul M - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Paul M
With spouse/partner

Redelik goedkoop, maar geen inperking op kwatiteit nie en baie sentraal in Hermanus.

Baie lekker gebly, ontbyt meer as voldoende. Hotel blykbaar 100% vol maar dit nooit gevoel asof dit vol was nie. Baie sentraal geleë. Toe ek nie parkering in die dorp kon kry nie, het by hotel geparkeer en gestap, fantasties.

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Fairly cheap, but no limitation on quality and very central in Hermanus.

Very nice stay, breakfast more than adequate. Hotel apparently 100% full but it never felt like it was full. Very centrally located. When I couldn't find parking in town, parked at hotel and walked, fantastic.

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Windsor Hotel Hermanus 's response

Goeie middag Paul
Baie dankie vir jou terugvoering - ons waardeer dit as ons gaste vir ons laat weet hoe hulle verbly by ons was.
Ons is vreeslik bly om te hoor dat jy dit geniet het, en dat die hotel goed gelee was en jy kon stap na die dorp - ons is baie gelukkig met hoe sentraal ons is.
Ons hoop om jou binnekort weer by die Windsor Hotel te sien vir nog n welverdiende breuk.
Ons wens jou n lekker dag en n goeie week toe.
Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Anneke L - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anneke L
Family with teenagers

Baie lekker rustig met die see in my ore!

Ons het baie lekker gebly, rustige atmosfeer. Lekker geslaap, sal definitief weer gaan!

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Very nice and peaceful with the sound of the ocean.

We had a nice stay in a peaceful atmosphere and a good rest. Will definitely go again.

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Windsor Hotel Hermanus 's response

Goeiedag Anneke,

Baie dankie vir jou boodskap hierbo - ons is so bly jy het lekker gebly en hoop ons kan jou binnekort terug verwelkom by ons.

Lekker dag verder!

Groete,
Madeleine namens die Windsor Hotel span

Windsor Hotel Hermanus
Sonja F - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sonja F
With spouse/partner

Fantasties! Gerieflik, ouwêreldse gasvryheid.

Ons verblyf was heerlik!

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Fantastic! Convenient, old world hospitality.

Our stay was lovely.

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Windsor Hotel Hermanus 's response

Goeie Middag Sonja,

Baie dankie dat jy die Windsor Hotel Hermanus gekies het om 'n bietjie stoom af te blaas.
Ons is so bly jy het jou tydjie by ons geniet. Ons is baie bly oor die wonderlike boodskap hierbo, en hoop dit beteken dat jy/julle binnekort sal terugkeer na ons toe.

Ons hoop julle het veilig terug gereis huis toe.

Ek hoop jy het 'n lekker week verder.

Groete,
Madeleine
Namens die Windsor Span

Windsor Hotel Hermanus
Jose D - Apr 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Jose D
With spouse/partner

Dankie vir die vriendlike diens, die plek het opgradering nodig.

Vriendlike diens. Prag uitsig. Goeie ontbyt. Ongelukkig is kamers en 'fittings' oud en opgradering is nodig (bv. ons toilet het permanent 'n slegte reuk afgegee). Sou yskas in kamer verwag het vir hierdie prysklas.

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Thanks for the friendly service, the place needs upgrading.

Friendly service. Beautiful view. Good breakfast. Unfortunately, rooms and 'fittings' are old and in need of upgrading (eg our toilet gave off a permanent bad smell). Would have expected fridge in room for this price range.

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Lee-anne O - Mar 2017
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
2/5
Value for money
1/5
Lee-anne O

Die hotel moet opgradeer.

Ek is baie teleurgesteld in die hotel. Daar is baie opgraderingswerk wat aan die hotel gedoen moet word. Toe ons daar aankom was daar maklik 3 mense gewees wat ons gehelp het met on tasse maar toe ons uitboek was daar niemand nie. Die ontbyt was heerlik.

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The hotel needs an upgrade.

I am very disappointing in the hotel. There is a lot of upgrading that needs to be done. When we arrived there were 3 people helping us with our luggage but when we left there none. The breakfast was delicious.

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Windsor Hotel Hermanus 's response

Goeie dag Lee-Anne,

Dankie dat jy gekies het om by die Windsor Hotel te bly. Ons is trots om aan te kondig dat die grondvloer se kamers en badkamers nou heeltemal oor gedoen is. Ons gaan in Mei 2017 met die tweede vloer begin en in Januarie 2018 met die eerste vloer. Ons hoop om julle weer binnekort te verwelkom om een van ons nuwe kamers te ervaar!

Groete,
Die Windsor Span

Windsor Hotel Hermanus
Pieter J - Mar 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Pieter J
With spouse/partner

Uitstekende uitsig en goeie diens.

Personeel is baie hulpvaardig en vriendelik. Uitsig is ongelooflik. Kamers is baie mooi skoon, maar kort opgradering. Ek sien wel dat hulle besig is met opgradering in die onderste kamers.

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Excellent view and good service.

Staff is helpful and friendly. View is incredible. Rooms are clean, but needs a revamp. I saw they are busy with renovations in the bottom rooms.

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Estelle D - Feb 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Estelle D

Gerieflik met fantastiese uitsigte.

Ons het lekker gebly. Die beddens is besonder gemaklik! Die teëls bo die bad het egter ernstige aandag nodig: Dis vol muf en baie vuil. Wens ook hulle sit 'n handvatsel aan die binnekant van die kamerdeur sodat mens dit kan oopkry.

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Convenient with fantastic views.

We enjoyed the stay. The beds are very comfortable. The tiles above the bath needs some attention: it is full of mould and very dirty. Also wish that they put a handle on the inside of the bedroom door so that you can open it.

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Windsor Hotel Hermanus 's response

Goeie Dag Estelle,
Baie dankie dat u by die Windsor Hotel & Self Catering Apartments gebly het tydens u besoek aan Hermanus.
Ons is baie bly om te hoor julle het julle tydjie hier by ons geniet en ons se ook baie dankie vir die terugvoering rakende die badkamers.
Die Windsor Hotel het in die begin van hierdie jaar begin met die opgradering van ons kamers en badkamers. Teen die einde van die jaar gaan ons pragtige nuwe kamers he en kan nie wag om julle terug te verwelcome sodat julle die nuwe kamers self kan geniet nie.
Vriendelike Groete,
Johanri Meyer
Marketing
Windsor Hotel

Windsor Hotel Hermanus
Sylvia W - Jan 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Sylvia W
With spouse/partner

Lovely views and scrumptious breakfast with friendly faces.

First impression counts - The room was very small and needed some upgrading but the sea view made it worth it. The shower in bath tends to leak and mess over floor, maybe can think of fitting in a proper shower. The breakfast is really good and always more than enough and gets served with friendly faces.

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Windsor Hotel Hermanus 's response

Good Day Sylvia,
Thank you for choosing to stay at The Windsor Hotel & Self Catering Apartments during your visit to Hermanus.
The Hotel is currently undergoing upgrades and renovations to our rooms. On the list of renovations is to improve the bathrooms and the look of the rooms to make it more functional and modern.
We also thank you for the wonderful feedback you have given us regarding your stay and we hope to welcome you back very soon.
Kind Regards,
Johanri Meyer
Windsor Hotel

Windsor Hotel Hermanus
Yvonne D - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yvonne D
With spouse/partner

Fantastiese ligging en die mooiste uitsig!

Vriendelike personeel, ontbyt was heerlik en veilig!

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Fantastic location an dthe most stunning view!

Friendly staff. Breakfast was delicious. Safe.

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Fransie B - Sep 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Fransie B
With friends

Vriendelike ontvangs met die mooiste see-uitsig!

Vriendelik ontvang, kon vroeër inboek. Kamer was netjies en skoon. Die uitsig was asemrowend en die ontbyt die volgende oggend uit die boeke.

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Friendly reception and stunning sea view!

Friendly reception, check-in early. Room was neat and clean. Breathtaking view and top notch breakfast next morning.

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Ronald K - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Ronald K
With spouse/partner

Sal definitief weer gaan!

Ons het baie lekker gebly, behalwe dat die stort in die bad nie so lekker gewerk het vir 'n groot ou soos ek nie. Die TV-sein het 'n paar keer afgegaan, maar nietemin het ons 'n heerlike tyd gehad. Dankie.

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Wil definitely go again!

We really enjoyed the stay, except that the shower in the bath didn't work so well vir a big guy like me. The TV signal went off a few times, but nonetheless we really enjoyed it.

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Gerhard K - Jul 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Gerhard K
With spouse/partner

Baie goeie ligging.

Dit is OK, vir 'n 3-ster-hotel. Ligging is baie goed. Kamers is skoon en eenvoudig.

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Very good location.

It is OK, for a 3 star hotel. Location is very good. Rooms are clean and simple.

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Anna N - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anna N
With spouse/partner

Rustig en veilig.

Die hotel het ongelooflike mooi antieke meubels. Dit verskaf 'n ouwêreldse, romantiese atmosfeer. Veral met 'n kaggel wat brand.

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Quiet and safe.

The hotel has incredibly beautiful antique furniture. It provides an old-world, romantic atmosphere. Especially with a fireplace burning.

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Jan V - Jul 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Jan V
With spouse/partner

Oud, skoon en netjies.

Ontbyt nie op standard, produkte oud en onaantreklik voorgesit.

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Old, clean and neat.

Breakfast wasn't up to standard. The products were old and not served very attractively.

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Hanneke L - Jul 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Hanneke L
With spouse/partner

Die ligging is wonderlik en ons het lekker gebly. Die "welcome' drinks was 'n oulike idee en die ontbyt fantasties!

Al tekort wat daar was is dat daar nêrens 'n groterige TV is vir rugby kyk nie - dit sal 'n goeie toevoeging to bv. hul kroeg-area wees. Die TV in die kamer is maar klein en het nie goeie opvangs gehad nie. Hulle sal een of ander tyd hul badkamers bietjie moet opgradeer.

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Wonderful location and great stay. Nice to get welcome drinks and delicious breakfast!

No large TV to watch rugby on - would be a great addition to the bar area. The TV in the room is a bit small and did not have great reception. The bathrooms might need a upgrade in the future.

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Lynette D - May 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynette D
Family with young children

It was amazing!

Beautiful views. Clean. Very well situated. Delicious food and stunning and friendly chef. Real value for money. Thank you, you guys rock!

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Jerome P - May 2016
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
2/5
Jerome P
Family with young children

Baie basies. Kamers baie klein.

Baie basies, nie baie beïndruk nie. Dis nie so "great" met kinders nie.

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Very basic. Rooms very small.

Very basic, not very impressed. It's not so "great" with children.

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Corne G - Apr 2016
Overall rating
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
3/5
Corne G
With spouse/partner

Pragtige uitsig! Maar kamers kort verseker 'n opknap.

Baie vriendelike personeel, en lekker ontbyt. Kamers moet opgeknap word en badkamers is ook baie oud.

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Beautiful view! But rooms definitely need a makeover.

Very friendly staff, and nice breakfast. Rooms need to be renovated and bathrooms are also very old.

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Riana C - Apr 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Riana C
Individual traveler

Ideaal geleë met beeldskone uitsig en die see se klank wat 'n mens so kalm en rustig maak.

Verblyf was wonderlik, net te kort. Kamer was mooi en netjies, die sjokolade was 'n oulike gedagte. Die see-uitsig is fantasties, en die gedruis van die golwe was so kalmerend. Die personeel is baie vriendelik en behulpsaam, en die goeie diens word waardeer. Ontbyt was baie lekker met die groot verskeidenheid om van te kies.

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Ideally located with a beautiful view and the sound of the sea that makes you so calm and peaceful.

Stay was great, just too short. Room was nice and tidy, the chocolate was a cute thought. The ocean view is fantastic, and the sound of the waves was so calming. The staff are very friendly and helpful, and the good service is appreciated. Breakfast was very nice with a large variety to choose from.

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Ken R - Mar 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Ken R
With friends

A room with an unsurpassed view!

Clean, comfortable and very welcoming! The Windsor has real old world charm and one could not wish for a better view. Breakfasts were very good and set the tone for wonderful days of touring Hermanus and the surrounds. Our favourite place to stay in this neck of the woods!

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Christine V - Dec 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christine V
With friends

Baie lekker.

Skoon en netjies met vriendelike diens.

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Very nice.

Clean and tidy with friendly service.

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Sakkie C - Dec 2015
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Sakkie C
Family with teenagers

Goeie waarde vir geld. Pragtige uitsig.

Hotel kort 'n opknap. Goeie ligging en mooi uitsig.

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Good value for money. Beautiful view.

Hotel needs a makeover. Good location and nice view.

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Terence L - Oct 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Terence L
With spouse/partner

Good service, good breakfast.

They have great service, and the breakfast is great.

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Windsor Hotel Hermanus 's response

Dear Mr Le Brasse,

Thank you for taking the time to write your wonderful review. We are thrilled to see you enjoyed your experience with us and hope to welcome you back soon!

Kind regards,
Madelein Marais

Windsor Hotel Hermanus
Malcolm H - Aug 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Malcolm H
With spouse/partner

'n Heerlike ervaring!

Ons was baie gelukkig met die kamer, die uitsig, die prys, die diens, die ontbyt, die kroegpryse - ALLES! Sal definitief teruggaan en dit hoog aanbeveel.

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A wonderful experience!

We were very happy with the room, the view, the price, the service, the breakfast, the bar prices - EVERYTHING! Will definitely go back and highly recommend it.

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Windsor Hotel Hermanus 's response

Geagte Malcolm,

Baie dankie dat u die tyd geneem het om u terugvoering deur te stuur. Ons is so bly dat u so 'n goeie ondervinding by ons gehad het en sien uit om u spoedig terug te verwelkom!

Vriendelike groete,
Madelein Marais

Windsor Hotel Hermanus
Charles K - Aug 2015
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Charles K
Family with teenagers

Hotel is goed geleë met 'n asemrowende uitsig oor die see.

Die hotel is puik geleë, wonderlike atmosfeer met sy antiekmeubels en 'n asemrowende uitsig oor die see.

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Hotel is well located with a breathtaking view of the sea.

The hotel is superbly located, wonderful atmosphere with its antique furniture and a breathtaking view of the sea.

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Windsor Hotel Hermanus 's response

Beste Charles,

Baie dankie dat u die tyd geneem het om u terugvoering deur te stuur. Ons is so bly om te sien dat u die verblyf geniet het en hoop om u spoedig terug te verwelkom!

Vriendelike groete,
Madelein Marais

Windsor Hotel Hermanus
Peter W - Jun 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Peter W
With spouse/partner

Only stayed one night, but will return next time we are in Hermanus.

Old world charm with modern facilities. Wonderful!

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Windsor Hotel Hermanus 's response

Dear Peter,

Thank you for taking the time to write your wonderful feedback. We are thrilled to see you enjoyed your experience with us and hope to welcome you back soon for a two night stay!

Kind regards,
Madelein Marais

Windsor Hotel Hermanus
Tracy E - May 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Tracy E
With spouse/partner

It was an amazing experience which you made very special.

We wanted the perfect, romantic getaway which was just what we expected. The room was lovely especially the seaview which made everything perfect. Thank you so much for making it a special memory for us. We intend on coming back very soon but will then take the bottom room with sea view.

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Windsor Hotel Hermanus 's response

Dear Tracy,

Thank you for taking the time to write your wonderful comments. We are so pleased to see you enjoyed your experience with us and that we were able to make it extra special for you.

We look forward to welcoming you back soon in a beautiful sea-facing room!

Kind regards,
Madelein Marais

Windsor Hotel Hermanus
Scott M - Mar 2015
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Scott M
With spouse/partner

Baie lekker ligging, goeie waarde, maar ernstige opgradering nodig.

Die ligging is baie goed, maar die hotel is oud en afgeleef. Kan dit nog aanvaar, maar beddens byvoorbeeld, is in 'n slegte kondisie. Die personeel is baie hulpvaardig

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Very nice location, good value, but in need of serious upgrading.

The location is very good, but the hotel is old and tired. Can still accept it, but beds for example, are in bad condition. The staff is very helpful

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Windsor Hotel Hermanus 's response

Beste Mnr en Mev Scott M,

Baie dankie vir u terugvoer. Ons waardeer u konstruktiewe terugvoering in verband met ons beddens en opgradering en is baie opgewonde om u te laat weet dat ons 'n opkomende opgradering het in 2016. Ons het ook van die beddens al vervang en 'n paar ander veranderinge vanaf u by ons gebly het in Maart.

Ons hoop om u spoedig terug te verwelkom sodat u die veranderinge kan sien wat ons klaar toegepas het en u terugvoering daarop te kry.

Vriendelike groete,
Madelein Marais

Windsor Hotel Hermanus
Yolanda S - Feb 2015
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Yolanda S
With friends

Die hotel is baie gerieflik geleë naby aan van die beste restaurante in Hermanus.

Ek dink die hotel kan bietjie werk aan hulle kliëntediens. Die kamers was egter gerieflik.

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The hotel is very conveniently located close to some of the best restaurants in Hermanus.

I think the hotel could do some work on their customer service. However, the rooms were comfortable.

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Geagte Mev Yolanda,

Baie dankie dat u die tyd geneem het om u terugvoering op LekkeSlaap te plaas.

Ons fokus by die Windsor Hotel is ons Gaste en kry oor die algemeen baie goeie terugvoering oor ons diens, ek is jammer dat Mev dit nie so ervaar het nie. Ek sal dit baie waardeer indien Mev vir ons meer besonderhede kan gee oor wat ons verskillend kan doen om ons diens te verbeter? Ons doen gereeld opleiding met al ons spanlede en ons Gaste se terugvoering word bespreek by die sessies.

Ons waardeer u positiewe terugvoering in verband met ons ligging en kamers.

Hoop om Mev binnekort terug te verwelkom sodat Mev ons vriendelike en hulpvaardige diens kan ervaar.

Vriendelike groete,
Madelein Marais

Windsor Hotel Hermanus
Johan S - Feb 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan S
With spouse/partner

Beveel die Windsor Hotel hoog aan!

Vriendelike, professionele diens. Ontbyt van hoogstaande gehalte, kamers skoon en netjies. Baie goeie ligging!

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Highly recommend the Windsor Hotel!

Friendly, professional service. Breakfast of high quality, rooms clean and tidy. Very good location!

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Windsor Hotel Hermanus 's response

Beste Johan,

Baie dankie dat u die tyd geneem het om vir ons sulke wonderlike terugvoering aan te stuur. Ons waardeer u positiewe kommentaar en hoop om u spoedig terug te verwelkom!

Vriendelike groete,
Madelein Marais

Windsor Hotel Hermanus
Karen M - Feb 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karen M
With spouse/partner

Wonderful to wake up to the sound of crashing waves!

The location cannot be beaten! Close to the town centre, cliff path walks, and the sea-facing rooms are metres from the sea.

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Windsor Hotel Hermanus 's response

Dear Mrs Karen,

Thank you so much for taking the time to write your wonderful feedback on TravelGround, we are so pleased to see you enjoyed your experience with us!
We hope to welcome you back soon.

Kind Regards,
Madelein Marais

Windsor Hotel Hermanus
Nelda M - Jan 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Nelda M
Individual traveler

Dit was "okay".

Uitstekende en pragtige ligging. Die hotel kort egter opgradering en die personeel kort leiding.

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It was "okay".

Excellent and beautiful location. However, the hotel needs upgrading and the staff lacks guidance.

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Andre V - Jan 2015
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Andre V
With spouse/partner

Ontbyt was uitstekend, asook kamer met see-uitsig!

Die ontvangs by hotel was aangenaam en die personeel was altyd vriendelik. Kamer met see-uitsig was wonderlik en daar was M-Net asook 'n aantal DStv-kanale wat nogal lekker was. Die ontbyt was regtig 'n verrassing en vreeslik lekker met 'n groot verskeidenheid. Ek sal definitief weer die Windsor Hotel Hermanus besoek.

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Breakfast was excellent, as was the room with a sea view!

The reception at the hotel was pleasant and the staff were always friendly. Room with sea view was great and there was M-Net as well as a number of DStv channels which was quite nice. The breakfast was really a surprise and very tasty with a great variety. I will definitely visit the Windsor Hotel Hermanus again.

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Sandra U - Jan 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Sandra U
With spouse/partner

Aangename verblyf en puik ontbyt.

Die Windsor voldoen aan die verwagtinge. Hier kuier jy lekker en voel veilig. Die ongelooflike uitsig op die see is 'n bonus.

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Pleasant stay and great breakfast.

The Windsor lives up to expectations. Here you have a good time and feel safe. The incredible view of the sea is a bonus.

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Sonja S - Jan 2015
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
3/5
Sonja S
With spouse/partner

Twee dae vakansie verblyf.

Alhoewel dit 'n ou hotel is, is dit relatief skoon. Die hotel en veral die kamers kort egter 'n opgradeer. Gebruik steeds komberse en kussings plat en uitgedien. Dit sal gaaf wees as daar lugverkoeling kan wees. Die TV skerm is baie klein. Ontbyt was bietjie teleurstellend. Alhoewel dit buffet was, was die kwaliteit nie na wense en die warm ontbyt was relatief koud. 'n Mini yskas om koeldranke en water koud te hou sal ook welkom wees.

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Two day holiday stay.

Although it is an old hotel, it is relatively clean. However, the hotel and especially the rooms need an upgrade. Still using blankets and pillows flat and obsolete. It would be cool if there could be air cooling. The TV screen is very small. Breakfast was a bit disappointing. Although it was a buffet, the quality was not up to expectations and the hot breakfast was relatively cold. A mini fridge to keep soft drinks and water cold would also be welcome.

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Albertus S - Dec 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Albertus S
With spouse/partner

Het heerlik gebly, statige hotel.

Sal dit aanbeveel vir enige iemand. Baie sentraal, naby alles.

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Had a wonderful stay, stately hotel.

Would recommend to anyone. Very central, close to everything.

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Jennifer M - Oct 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Jennifer M
With spouse/partner

Baie mooi see-uitsig, stil en rustig. Baie dankie ook vir 'n heerlike ontbyt, te veel om van te kies!

Sal verseker weer by die Windsor Hotel tuisgaan.

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Very nice sea view, quiet and peaceful. Many thanks also for a delicious breakfast, too many to choose from!

Will definitely stay at the Windsor Hotel again.

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Adele L - Oct 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adele L
With friends

Awesome verby!

Enige tyd sal ons weer hier bly! Sal dit vir almal aanbeveel ... Vriendelike mense, behulpsaam en sommer net awesome.

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Awesome over!

We would stay here again anytime! Would recommend to everyone... Friendly people, helpful and just awesome.

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Troskie B - Sep 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Troskie B
With spouse/partner

Baie goeie diens, skoon en heerlike ontbyt.

Die kamer en hotel is skoon en netjies. Ons het baie goeie diens ontvang van van almal in die hotel. Heerlike ontbyt met 'n groot verskeidenheid.

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Very good service, clean and delicious breakfast.

The room and hotel are clean and tidy. We received very good service from everyone in the hotel. Delicious breakfast with a large variety.

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Ivette K - Sep 2014
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Ivette K
With friends

Wonderlik en gesellig.

Die personeel is baie vriendelik. Baie gesellig om in die voorportaal te sit so teen skemer.

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Wonderful and cozy.

The staff is very friendly. Very cozy to sit in the lobby like this at dusk.

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Ingrid D - Jun 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ingrid D
Family with teenagers

Ongelooflike waarde vir geld, uitstekend geleë en gerieflik toegerus.

Die Windsor bied uitstekende waarde vir geld. Ons hoop hulle sal een van die dae vir ons 'n paar DStv-kanale kan gee om dit nog lekkerder te maak. Ons gaan Desember weer daar kuier. Verseker sal ek die hotel aanbeveel.

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Amazing value for money, excellent location and comfortably equipped.

The Windsor offers excellent value for money. We hope one of these days they can give us some DStv channels to make it even more enjoyable. We will visit there again in December. I would definitely recommend the hotel.

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Lubbe W - May 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Lubbe W
Family with young children

Netjiese hotel met vriendelike kliëntediens.

Positiewe ervaring. Baie mooi omgewing!

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Neat hotel with friendly customer service.

Positive experience. Very nice environment!

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Hennie B - May 2014
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Hennie B
With spouse/partner

Goed en skoon, maar fasiliteite kort vernuwing.

Hotel het karakter wat pas by sy ouderdom, maar veral slaap- en badkamers kort dringend vernuwing.

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Good and clean, but facilities need renovation.

Hotel has character befitting its age, but bedrooms and bathrooms in particular are in urgent need of renovation.

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Maretha S - Apr 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Maretha S
With spouse/partner

Dit was die lekkerste naweek!

Ek en my man is so besig deur die week, en die naweek wat ons daar by julle gebly was soos vakansie. Baie dankie, ons het lekker geëet en lekker gebly. Ons kan vir niks meer vra nie. Sal definitief weer kom.

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It was the best weekend!

My husband and I are so busy during the week, and the weekend we stayed with you was like a vacation. Thank you very much, we had a nice meal and a nice stay. We can't ask for anything more. Will definitely come again.

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Lorraine B - Mar 2014
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Lorraine B
With spouse/partner

Teleurgesteld.

Die kamer was baie basis en outyds. Handdoeke was hard - word gesondroog sonder Stasoft. Die ontbyt was baie goed.

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Disappointed.

The room was very basic and old fashioned. Towels were hard - dry well without Stasoft. The breakfast was very good.

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Grant S - Mar 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Grant S
With spouse/partner

Waarde vir geld.

'n ou hotel, maar gerieflik en skoon met 'n pragtige uitsig. Goeie waarde vir geld! Besoek die plek beslis weer.

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Value for money.

An old hotel, but comfortable and clean with a beautiful view. Good value for money! Definitely visit the place again.

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Andries C - Feb 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Andries C
With spouse/partner

Aangenaam baie sentraal met pragtige seeuitsig alhoewel seesigkamers baie duurder is.

Die hotel is baie netjies en binne loopafstand van al die besighede en restaurante. Wonderlike ontbyt soggens maar ongelukkig geen aandetes. Nadele is die gebrek van 'n huisbak en trappe redelik smal en steil vir hantering van bagasie na die derde vloer.

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Pleasant very central with beautiful sea view although sea view rooms are much more expensive.

The hotel is very neat and within walking distance of all the businesses and restaurants. Wonderful breakfast in the morning but unfortunately no dinners. Disadvantages are the lack of a house bin and stairs quite narrow and steep for handling luggage to the third floor.

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Jessica W - Feb 2014
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Jessica W
With friends

Goed!

Sien die sterre hieronder.

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Well!

See the stars below.

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Johnny V - Feb 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Johnny V
With spouse/partner

'n Pragtige uitsig.

Wel geleë met 'n wonderlike uitsig oor die see en loopafstand van alles.

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A beautiful view.

Well located with a wonderful view of the sea and within walking distance of everything.

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Eugene C - Jan 2014
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Eugene C
With spouse/partner

Die verblyf was goed.

Wat ons wel sal voorstel, is dat hulle 'n beter TV en miskien DStv in die kamer sit, so ook 'n kroegyskas en yskas ... selfs 'n mikrogolfoond.

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The stay was good.

What we would suggest is that they put a better TV and maybe DStv in the room, as well as a bar fridge and fridge... even a microwave.

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Amanda N - Jan 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Amanda N
With spouse/partner

Om so naby aan die see te wees, was heerlik.

Die ouwêreldse sjarme van die hotel het bygedra tot twee heerlike aande in Hermanus. Die ontbyt was uit die boonste rakke.

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Being so close to the sea was wonderful.

The old world charm of the hotel contributed to two wonderful evenings in Hermanus. The breakfast was top notch.

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Dirk R - Dec 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dirk R
With spouse/partner

Dit was net fantasties.

Die personeel was baie en vriendelik en behulpsaam. Met ontbyt was daar geen klagtes. Toe ons vra vir see-uitsig kamer, het hulle ons die volgende dag dadelik gehelp. Die hotel is loopafstand van alle restaurante en winkelsentrums. LekkeSlaap, baie dankie vir julle hulp.

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It was just fantastic.

The staff were very friendly and helpful. With breakfast there were no complaints. When we asked for a sea view room, they helped us right away the next day. The hotel is within walking distance of all restaurants and shopping centers. LekkeSlaap, thank you very much for your help.

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Jackie V - Dec 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jackie V
With spouse/partner

Dit was 'n wonderlike ervaring. Dit is perfek geleë.

Die hotel is perfek in die dorp geleë, met die see op jou voordeur. Ons kon saans rustig in die voorportaal sit en vir die see kyk en na die geluid van die golwe luister. Heerlik rustig! Ontbyt is 'n belewenis: 'n baie, baie groot verskeidenheid om van te kies. Heerlik! Die diens by die Windsor Hotel is vriendelik! Ons sal beslis weer so maak!

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It was a wonderful experience. It is perfectly located.

The hotel is perfectly located in the town, with the sea on your doorstep. We could sit quietly in the lobby at night and look at the sea and listen to the sound of the waves. Wonderfully peaceful! Breakfast is an experience: a very, very large variety to choose from. Delicious! The service at the Windsor Hotel is friendly! We will definitely do so again!

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Elize H - Dec 2013
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elize H
With spouse/partner

Baie oulik!

'n Pragtige plek wat ek beslis sal aanbeveel. Ek sal weer die plek besoek. Baie dankie!

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Very cute!

A beautiful place that I would definitely recommend. I will visit the place again. Thank you very much!

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Retita H - Apr 2013
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Retita H

Decent

Clean and safe.

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James B - Nov 2012
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
James B
With friends

You can't imagine how fantastic it was to be on the sea, practically right on the coast.

The Windsor is an olde world delight, as it has retained it's old world charm. The position is fantastic, the breakfasts great and the rooms more than adequate. I'll definitely go back for another visit!

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From
R1 300
per night (sleeps 2)
From
From R1 300
per night (sleeps 2)
From
R1 300
per night (sleeps 2)
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  • Capacity: 136 people
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 49 Marine Drive, Hermanus, 7200, Western Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAe21e18248764e9a1fb7492b6070e660bc235515b3db25f16329927773b143a23ca32fed608fa2d407e6695b6ac03556b06f6?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 300 per night (sleeps 2) 187 5 1 5 49 Marine Drive Hermanus 7200 Western Cape 021 201 8900 14:00-22:00 10:00 -34.421222222222 19.240222222222
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