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Guest Comments

It was time consuming to submit proof of payment whilst they have it on the system and had a problem with emails. I had to fax the documents.

 - Zama D
Summer Rocks 4

Very short time was allowed to pay the deposit after confirmation of booking but when we requested extension it was granted.

 - Gustav M
The Lyme House

Need enough time to confirm and pay the deposit. It may be a good idea to stipulate the time limit for confirmation and payment on you booking site.

 - Gustav M
Plettenberg Bay Lagoon Stay

I had a wonderful agent for my visit and accommodation that made my life so easy. Thank you, Meagan and TravelGround.

 - Thando M
Anthurium 788

Their service is perfect, although it was the first time using them, but hey they did so extremely well.

 - Ntokozo N
At Last Shelly Beach

Fantastic service. Friendly and professional and got back to me really quickly with any queries I had. Thanks.

 - Andrew W
Morendat House

Thank you Nicole, your assistance and prompt responses via email were helpful and reassured us that we wouldn't be left in the dark.

 - Natalie S
The Bridgewing

My agent lady was very helpful. She keeps on updating me with the status of my booking and send me directions.

 - Andiswa M
314 Point Bay

Very user-friendly and excellent post reservation communication by email and SMS. Thank you for this - leads to complete ease of mind.

 - Dave B
Be My Guest Hotel and Conference

TravelGround is very reliable, and was always quick with feedback, and kept us informed about our stay.

 - Daniel J
Elephant's Heart

The agency is always helpful, reliable and easy to deal with, the booking agents are really professionals.

 - Lucky M
Naldorado Executive Villa

Easy to use, quick follow ups from booking agents. I definitely would recommend this to any one. Far easier than to try to make booking on your own.

 - Danie D
Nicorene

Its sufficient for bookings, they are professional with a highest rate response that I have ever come across.

 - Xoliswa M
Eden Sands 92

We used TravelGround a couple of times. Not even a single day have we been disappointed, please keep up the good work.

 - Mbali N
Green Side Accommodation

Please reflect the breakage fees on the TravelGround site as additional fees, for a complete view of how much one is to pay.

 - Sihle M
305 Terra Mare

It is so easy to make the bookings through TravelGround, hence I always use TravelGround website to make my bookings.

 - Morris F
Carter's Lodge

I would recommend the use of TravelGround to any and everyone travelling locally, for any and all kind of travel.

 - Ebrahim K
Lallapanzi Country Stay

Very sufficient and kept on reminding you about your travel and a map included. I really loved your services.

 - Charmaine D
The Nutshell Guesthouse

Fantastic service! I really loved how your consultant ensured that we were fully informed of our trip. TravelGround simply cares!

 - Mukona K
Bydidam Resort

TravelGround helps me so much when was struggling to find the right place because we were large number of 21 so it helps me so much.

 - Khangwelo M
Grand Central Guesthouse Rustenburg

The staff were friendly and they helped me when I was struggling with my booking. Good customer service.

 - Adelaide M
Lavender Yard

I was impressed with the SMS function to ensure that we have the information and contact details that we needed.

 - Sterna V
9 On Devenish Self-catering Accommodation

I have been using TravelGround for the last 4 years and have never been disappointed! I recommend it to friends and family.

 - Lyanne S
On the Ocean

Always a pleasure booking through TravelGround with the hassle free and continuous communication from them.

 - Wendy M
Jagerskraal Guest Farm

From booking till the last day everything was professional even sent us directions day before our trip. Thank you so much.

 - Nontobeko K
Oceans 1101 no 11

We battled to find this accommodation for starters, but this site was so convenient to provide us with it very soon after we tried it.

 - James F
Ruth62 Barrydale

To have agents around the clock who can answer telephones in order to assist distressed travellers is wonderful.

 - Glo N
Arek's Place

Never had a problem thus far. Agents are always reminding you of your booking and wishing you safe travels.

 - Lane R
Rooidam Cottages

Well informed consultants. They organised a room for me within 30 minutes when I was stranded in Durban at night. They are accessible 24 hours.

 - Pinky M
Bluff Tradewinds

Very efficient, kept me posted every step of the way until my travel date and even sent a reminder on the day of the travel.

 - Henderson D
Warthogs Bush Camp

I always use TravelGround/LekkeSlaap and can always rest assure that they will sort everything out. We just have to arrive.

 - Rhona M
Bliss by the Beach

I used it twice in 2018 and this was my first experience and both bookings were fantastic. What you see is what you get.

 - Asalele K
21 Villa Med

It was my first using your website, but everything was smooth sailing with them, will definitely use them again.

 - Sibusiso M
Strand Guesthouse

When I had difficulties I contacted Damian and he was friendly and kept updating me throughout with emails about my bookings.

 - Patt M
Tapologo Lodge

I have used TravelGround on more than two occasions and have not had any issues with bookings or the accommodation booked.

 - Cleo W
Alice's Cottage

I have referred a number of my friends to TravelGround. Friendly staff that are always ready to go an extra mile to help and client.

 - Stanley G
Uvongo Square 10

TraveGround is user-friendly. I like the reminders they send and in general communicate well with guests.

 - Sherene H
Birdhouse

I am happy generally. I think I have been using TravelGround since 2013 for all my travelling and I am satisfied.

 - Kebalepile I
Studio 28 Clarens

Keep it up guys. Damian, thanks for everything you & your team you made everything easy for us super.

 - Asanda M
Nunuburd Lodge

TravelGround is the most user friendly, efficient website. I use it for my own establishment and I find it so easy to navigate!

 - Jenny R
The Little Sanctuary
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