It was time consuming to submit proof of payment whilst they have it on the system and had a problem with emails. I had to fax the documents.

Very short time was allowed to pay the deposit after confirmation of booking but when we requested extension it was granted.

Need enough time to confirm and pay the deposit. It may be a good idea to stipulate the time limit for confirmation and payment on you booking site.

I had a wonderful agent for my visit and accommodation that made my life so easy. Thank you, Meagan and TravelGround.

Their service is perfect, although it was the first time using them, but hey they did so extremely well.

Fantastic service. Friendly and professional and got back to me really quickly with any queries I had. Thanks.

Thank you Nicole, your assistance and prompt responses via email were helpful and reassured us that we wouldn't be left in the dark.

My agent lady was very helpful. She keeps on updating me with the status of my booking and send me directions.

Very user-friendly and excellent post reservation communication by email and SMS. Thank you for this - leads to complete ease of mind.

TravelGround is very reliable, and was always quick with feedback, and kept us informed about our stay.

The agency is always helpful, reliable and easy to deal with, the booking agents are really professionals.

Easy to use, quick follow ups from booking agents. I definitely would recommend this to any one. Far easier than to try to make booking on your own.

Its sufficient for bookings, they are professional with a highest rate response that I have ever come across.

We used TravelGround a couple of times. Not even a single day have we been disappointed, please keep up the good work.

Please reflect the breakage fees on the TravelGround site as additional fees, for a complete view of how much one is to pay.

It is so easy to make the bookings through TravelGround, hence I always use TravelGround website to make my bookings.

I would recommend the use of TravelGround to any and everyone travelling locally, for any and all kind of travel.

Very sufficient and kept on reminding you about your travel and a map included. I really loved your services.

Fantastic service! I really loved how your consultant ensured that we were fully informed of our trip. TravelGround simply cares!

TravelGround helps me so much when was struggling to find the right place because we were large number of 21 so it helps me so much.

The staff were friendly and they helped me when I was struggling with my booking. Good customer service.

I was impressed with the SMS function to ensure that we have the information and contact details that we needed.

I have been using TravelGround for the last 4 years and have never been disappointed! I recommend it to friends and family.

Always a pleasure booking through TravelGround with the hassle free and continuous communication from them.

From booking till the last day everything was professional even sent us directions day before our trip. Thank you so much.

We battled to find this accommodation for starters, but this site was so convenient to provide us with it very soon after we tried it.

To have agents around the clock who can answer telephones in order to assist distressed travellers is wonderful.

Never had a problem thus far. Agents are always reminding you of your booking and wishing you safe travels.

Well informed consultants. They organised a room for me within 30 minutes when I was stranded in Durban at night. They are accessible 24 hours.

Very efficient, kept me posted every step of the way until my travel date and even sent a reminder on the day of the travel.

I always use TravelGround/LekkeSlaap and can always rest assure that they will sort everything out. We just have to arrive.

I used it twice in 2018 and this was my first experience and both bookings were fantastic. What you see is what you get.

It was my first using your website, but everything was smooth sailing with them, will definitely use them again.

When I had difficulties I contacted Damian and he was friendly and kept updating me throughout with emails about my bookings.

I have used TravelGround on more than two occasions and have not had any issues with bookings or the accommodation booked.

I have referred a number of my friends to TravelGround. Friendly staff that are always ready to go an extra mile to help and client.

TraveGround is user-friendly. I like the reminders they send and in general communicate well with guests.

I am happy generally. I think I have been using TravelGround since 2013 for all my travelling and I am satisfied.

Keep it up guys. Damian, thanks for everything you & your team you made everything easy for us super.

TravelGround is the most user friendly, efficient website. I use it for my own establishment and I find it so easy to navigate!