50 Shades of Hay
Review Summary
Sanet K - Mar 2024
Overall rating
N plaas ervaring met als wat jy nodig het vir n oornag.
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A farm experience with everything you need for an overnight stay.
We had a nice stay, aircon would have been very welcome. Room and bathroom are very neat. Thanks for kind hostess.
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50 Shades of Hay 's response
Hi Sanet,
Thank you for taking the time to leave a review. We are glad to hear you enjoyed your stay.
We will take your feedback into account and hope to have aircons in the future
Louis S - Feb 2023
Overall rating
Afgeleë. Geen onderdakparkering. Baie beperkte internet en selfs selfoonopvangs. Kamers baie bedompig en geen opsie vir 'n trek nie.
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Distant. No covered parking. Very limited internet and even cell phone reception. Rooms very stuffy and no option for a trek.
The place has its place but is not suitable for business travelers. There are also no dinner or breakfast options - not even in the area. Afrikaans is also not an option although it is advertised as such.
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50 Shades of Hay 's response
Hi Louis
Thank you for taking the time to leave a review and the chance to reply to your concerns listed.
We are located in a farming area just off the N7 and advertise our location as being 20km South of Malmesbury. It is up to the client to decide on suitability of location before booking the accommodation.
Unfortunately, due to the load shedding situation, the internet and cell service performance in our area is out of our control. However you may not have realised when we had no loadshedding, it was due to the fact that we have invested heavily in a solar power system in order to ensure our guests still have electricity during their stays.
All our rooms are equipped with fans which are stored in the main cupboard should you have chosen to use it. Unfortunately February is the hottest month of the year in the Swartland area.
You were offered a continental breakfast basket prior to your arrival which you opted out of.
Under languages on all the booking sites it is listed as English, even on the Afrikaans site that you booked with.
We appreciate all feedback and take your points into account in order to better the services we can offer to guests.
Adelia S - Feb 2023
Overall rating
Baie basies.
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Very basic.
The WiFi didn't work and so I had to drive to town every day to do my work. There was no teaspoon or milk to use. I was the only person on site, yet they put me right next to the washroom. The cleaning ladies came knocking at 09:45 on the day of my departure.
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50 Shades of Hay 's response
Hi, thank you for the review.
Unfortunately, due to the excessive loadshedding, we are having more Wi-Fi issues and unit failures that are out of our control and could not foresee that coming. Due to our area, it is not an easy fix and this is why we don’t advertise having Wi-Fi.
We had no idea about the teaspoons not being there and this is an oversight that we will keep an eye on in the future. We supply creamer with tea and coffee.
We prefer to put guests closer to the laundry as this is where the geyser is located. This allows for the hot water to reach the closer rooms quicker and prevents water wastage.
It wasn’t the cleaner who knocked on the door, it was the owner who had to attend an appointment and wanted to greet you before leaving.
We appreciate the feedback and will work on these concerns to better the experiences of future guests.
Kathleen D - Oct 2022
Overall rating
Wonderful, relaxing, healing.
50 Shades of Hay 's response
We are so glad you enjoyed your stay at 50 Shades of Hay, Kathleen. We look forward to welcoming you back.
Annie H - Jan 2022
Overall rating
Heerlik geslaap, baie rustige omgewing.
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Slept great, very peaceful surroundings.
The room is very comfortable and we see that it is still being developed, so I believe that air conditioning may be installed in the future.
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Linda E - Oct 2021
Overall rating
Baie rustig.
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Very calm.
The farm atmosphere with the open spaces around you - immediately brings a sense of calm to your mind.
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Anonymous Guest - Aug 2020
Overall rating
Noisy. Poor value for money.
No. Not worth it.
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Charl C - Feb 2020
Overall rating
Fasiliteite baie skoon en netjies, net baie warm, belê asb. in 'n bar fridge en ook lugversorging.
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Facilities very clean and tidy, just very warm, please invest in a bar fridge and also air conditioning.
Very very very hot.
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Lionell S - Feb 2020
Overall rating
Ligging bietjie vêr van dorp en daar kort so bietjie meer om my weer soontoe te lok.
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Location a bit far from town and it needs a little more to attract me there again.
No air conditioning. Rooms are not cleaned daily. Was surprised to get there after a long day and the bed was still made. Location on dirt road and far from town. Breakfast not included in price, although a continental breakfast is available for an additional payment and if arranged in advance.
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Siya X - Jun 2019
Overall rating
Very poor. No TV. No aircon.
50 Shades of Hay 's response
Hello Siya,
We are sorry to hear that you were disappointed with your stay. We would like to take the opportunity to clear up any misconceptions that you appear to have about 50 Shades of Hay.
We offer accommodation on a small holding, away from the hustle and bustle of city life. We are blessed with a lovely peaceful environment and to this end encourage a place to switch off and relax. We, therefore, do not have televisions in our rooms.
While we do not have built-in air conditioning units, we do have mobile fans and heaters in the rooms.
We openly advertise that our continental breakfast consists of cereals, yoghurt, fruit, bread and drinks.
We can only sympathize that you did not enjoy the type of accommodation you were hoping for. We will take your feedback as positive criticism to try to ensure that future guests are more aware of the type of country, peaceful escapism we are offering.
Kind Regards,
Michele Coss
Riaan V - Feb 2019
Overall rating
Dit was 'n baie rustige plek gewees om net te relax na 'n dag se harde werk.
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It had been a very peaceful place to just relax after a day's hard work.
The owner received us very kindly and it was a very peaceful place to switch off a bit. The braai facilities were very nice and tasty.
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Elaine B - Sep 2018
Overall rating
Baie rustig en skoon.
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Very relaxing and clean.
Very relaxing, safe and neat.
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Jetty B - Jun 2018
Overall rating
Very friendly, obliging hosts but very basic accommodation without some essentials such as a heater, small refrigerator, television set or WiFi accessibility.
Read more50 Shades of Hay 's response
Many thanks for your feedback, it is appreciated and we have taken note of the comments and will be investigating the viability of the various suggestions.
Heaters have now been installed in the rooms due to the inclement weather conditions, and we working with our Wi-Fi provider on how best to extend the Wi-Fi range, so that it reaches the bedrooms and not just the common areas.
We are working hard at improving our establishment continually and appreciate all feedback.
Laura B - Mar 2018
Overall rating
Very quiet and peaceful. The hospitality was amazing. Thanks Viv!
Ronel J - Feb 2018
Overall rating
Gerieflik, lekker naby vir ons doel. Netjies en veilig.
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Convenient, nice and close for our purpose. Neat and safe.
Nice stay, neat unit and bathroom. Hostess made an effort to meet our needs.
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50 Shades of Hay 's response
Many thanks we hope to welcome you back to 50 Shades of Hay in the near future.
- Capacity: 12 people
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: Plot 22 Groenerivier Estate, Klein Dassenberg Road, Philadelphia area, 7304, Western Cape
- All ages welcome
