Grosvenor Accommodation at A Family and Friend's Guesthouse | TravelGround
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A Family and Friend's Guesthouse

7 reviews
Guest House

Review Summary

4.3 out of 5from 7 reviews for A Family and Friend's Guesthouse
Cleanliness
4.3/5
Service
4.4/5
Location
4.0/5
Safety
4.4/5
Value for money
4.1/5
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Liana V - Apr 2019
Overall score
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
4/5
Liana V

Vriendelike gasheer, baie behulpsaam.

Ons het baie lekker gebly, dit was nie duur nie en het alles gehad wat ons nodig het. Daar paar goedjies wat stukkend is. Die toiletsitplek is vreemd reggemaak, die buite badkamer is nie baie gerieflik nie, maar verder was dit 'n baie aangename ervaring.

Melissa L - Apr 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Melissa L
Family with young children

Eienaars was so ongelooflik behulpsaam.

Eienaars was so ongelooflik behulpsaam. En vriendlik verby. Baie dankie vir jul gasvryheid.

Lebo M - Jul 2017
Overall score
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Lebo M
With friends

Lovely stay.

Nice stay for the weekend.

Lukas S - Jul 2017
Overall score
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Lukas S
With friends

Goeie diens met skoon netjiese verblyf.

Parkering bietjie van 'n probleem met moeilike toegang vir groter voertuie soos bakkies en bussies. Om agt persone in 'n twee vertrek eenheid te wil huisves is 'n bietjie knap en gaan beslis nie werk nie aangesien die "selfsorg" deel uitmaak van die een vertrek (kamer) wat vier persone moet huisves. (Dink net as agt persone dit moet gebruik) Die TV kanale is bietjie beperk veral die DSTV wat regtig gemis was. Opwasgerief wat buite is kort aandag en nie op standaard. Braai geriewe is voldoende. Die braaiers is nie elke dag gediens nie en 'n lig kan gerus aangebring word. Stortmat binne in die stort kan aanbeveel word. Die water in die stort en wasbak word met 'n "flow restricter" beheer en is onvoldoende. Gasvryheid is 'n plus punt. Die TV in een kamer is te hoog bo op die rak en kan vir jou 'n stywe nek besorg. Die eenheid word netjies gediens. Nogal indrukwekkend is die feit dat die badkamervloermatjies daagliks gewissel word. Die mikrogolf se aanwysings by die stel knoppe is nie meer sigbaar nie en jy moet raai wat om te doen.

A Family and Friend's Guesthouse's response

Good day Lukas,

We at family and Friends Guest house would like to thank you for staying at our establishment. You were both great men. I would just like to respond on what you pointed out.

In the 10 years we have been running we have never had a problem with our guests and the parking, we do our best to make sure that the bigger vehicles park straight like your vehicle did. We in the past have even had a 34 seat bus parked in our property with no problems.
Our accommodation was built and planned for families and groups sharing. We have had up to 30 adults sharing for as long as 10 days and even had a disabled group at our establishment who all felt that the rooms were spacious enough. We are a 3-star graded establishment and are proud to say so, the DStv bouquets that are in the rooms have never been a problem, and we always inform our guests that if they feel like they missing something there is always the deck which has a TV with all channels on. As we are also a self-catering facility, those who are self-catering are required to clean up after them self’s as you would in any other self-catering accommodation, however, we do get our staff to clean were we feel is needed including the braai areas.
Thank you for advising us on the light at the braai areas, we will look into that as well as the microwave.
We are unfortunately living in a country where water and electricity restrictions are a must and we cannot do anything about our water pressure in the showers and baths being restricted.
Once again thank you for staying at our guest house and we wish you all the best for the rest of the year.
Regards,
Family and Friends guest house

A Family and Friend's Guesthouse
Ryno J - Mar 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ryno J
On business

Guesthouse service friendly and helpful.

Guesthouse service friendly and helpful, rooms clean, conveniently big, and the facilities are excellent. Guesthouse staff readily available to help.

This review has been translated, click here to view the original version.

Gastehuis diens is vriendelik en hulpvaardig.

Gastehuis diens, is vriendelik en hulpvaardig, kamers is skoon, gemaklik groot en die fasiliteite is uitstekend. Die gastehuis personeel is enige tyd beskikbaar en reg om te help.

You are reading the original review, click here to view the translated version.

Chrissie D - Jan 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chrissie D

It was fantastic!

We were welcomed very warmly on arrival, had no problems whatsoever, during our stay. The place is kept very neat and tidy, clean. I did recommended it already.

Peter M - Dec 2014
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Peter M
Family with young children

We were able to find family and friends in the owners of the place.

We were home away from home in the hands of Sandy. What a remarkable and caring woman she is. This is one place which is worth a second visit.

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From R725
per night (for 2 people)
From R725
per night (for 2 people)
7 reviews
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SECURE PAYMENT VIA
TRAVELGROUND.COM
From R725
per night (for 2 people)
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  • Capacity: 32 people
  • Check-in: 13:00 to 13:00
    Check-out: 09:00
  • Address: 22 Marathon Rd, Bluff, Durban, 4052, KwaZulu-Natal
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDUzZGJlMTZiLTYxZjEtNGI3OS04ZjQxLWRjZGJiYjNlZDUxZg?w=1440&h=960&fit=crop&auto=format From R725  per night (for 2 people) 7 5 1 5 22 Marathon Rd Bluff 4052 KwaZulu-Natal 0860 022 102 13:00-13:00 09:00 -29.918107619809 31.005231142044
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