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All bookings not secured with a deposit within 24 hours will be automatically cancelled. A conditionally refundable damage deposit of R500 is payable on all self-catering units. Check in: not before 15:00 on the day but no later than 21:00 and by 10:00 am on date of departure. A R 100 levy will be charged per every 2 hours or part thereof for late check in. Check out: Strictly no later than 10h00. A R 100 levy will be charged for every hour or part thereof and can be taken from your key/damage deposit. Please note that if you are unable to stay for the entire period of your booking then the cancellation policy will take effect.
1. All facilities are for our guests only and therefore no visitors are allowed. 2. Should you not fully occupy your unit it does not entitle you to invite your own.
Cancellation Policy - Custom
From 21 to 28 days guest forfeit 25% of the total amount of your accommodation.
From 14 to 21 days forfeit is 50% of the total amount of your accommodation.
From 7 to 14 days forfeit is 75% of deposit and less than 7 days the guest forfeits full amount of total cost of accommodation In addition to any cancellation fee that may be payable above, 10% of the total quote price (vat excl) will be charged as an admin fee for processing cancellations.
A refundable breakage deposit of R 500 is payable directly to the establishment.