Algoa Bay Bed & Breakfast
Review Summary
Faith T - Jan 2020
Overall score
Great stay.
Botha T - Apr 2017
Overall score
Good location, facilities can improve.
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Goeie ligging, kan baie verbeter op geriewe.
Ons is hartlik welkom geheet met ons aankoms, maar die kamer was 'n teleurstelling. Klein dingetjies, soos byvoorbeeld slegs een handdoek, geen teelepels om koffie te maak, kakkerlakke in die kamer en badkamer, 'n TV so groot soos 'n A4-bladsy. Ons linne was skoon, maar vuil merke teen die mure en ou seep en seeppapiertjies sit my net so erg af. Ek het dit nie verwag vanaf die advertensie nie.
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Charl N - Jan 2017
Overall score
Very nice.
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Baie lekker.
Ons is hartlik ontvang deur die ontvangsdame. Ons het 'n baie lekker nagrus gehad. Dankie vir die vriendelikheid.
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Magriet D - Jan 2017
Overall score
Exceptionally bad service and dirty!
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Uiters swak diens en vuil!
Hulle verdien nie eers 1 ster nie. Uiters swak! Onvriendelik ontvang. Kamer was nie 14:00 gereed nie. Kamer was vuil, beddegoed stukkend, lugreëlaar buite werking, ens, ens. Die plek behoort toegemaak te word. 'n Belediging vir Port Elizabeth. Die foto's op hul website is misleidend!
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Algoa Bay Bed & Breakfast's response
Dear Magriet,
Thank you for the review. Only through feedback such as yours, do we have the opportunity to improve on our service to future guests.
I do recall that myself and Priscilla spoke with your husband about the aircon that was not working. It had stopped working during the December holidays, while the aircon repair companies were closed. The aircon was repaired as soon as the supplier opened in January. We did provide a fan for the room, but I realize it was in the middle of a terrible heat wave at the time.
I have never had a complaint about Priscilla being unfriendly. If she had an off day, I do apologize. I have addressed her and she assures me that she dealt with you in the same, friendly manner as she does with all of the guests.
The 14:00 check in was a problem on this day due to the late check out of some guests, and the fact that it was the middle of the December Holidays. I do apologize for this and assure you this is not the standard.
We are in the process of upgrading our linen, as we do every January, in time for the new calendar year.
I take full responsibility for any fault you may have found. It is completely my responsibility to ensure that the rooms are clean and that the linen is up to good standard.
I would like to remind you that we did give you a full refund and we also assisted you in finding alternative accommodation in our city.
I wish you well and hope you have a great 2017.
Regards,
Christopher.
Owner.
Lindie H - Dec 2016
Overall score
Geensins soos geadverteer.
Algoa Bay Bed & Breakfast's response
Hallo Lindie
I am so sorry that you found our establishment not up to standard.
We removed the swimming pool three years ago due to lack of use and the cost of running it was high.
Please send me an email and email me with details of what you found to be missing from the offering in order to allow me to rectify this.
Have a great new year.
Regards,
Chris
Chris V - Oct 2016
Overall score
Reasonable.
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Redelik.
Klein goedjies wat pla. Ligte wat geblaas is, televisie het verkeerde "remote" gehad. Algemene instandhouding en inventaris lys nie op standaard.
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Marlene A - Jul 2016
Overall score
Dit was gerieflik en indrukwekkend.
Lukanyo M - Apr 2016
Overall score
Good, clean place with wonderful staff!
Herman B - Apr 2016
Overall score
Nie te sleg nie.
Charlie C - Mar 2016
Overall score
Aangenaam met 'n groot aantal eetplekke gerieflik naby.
Marius V - Feb 2016
Overall score
Vuil.
Thomas V - Feb 2016
Overall score
Die storte ruik verskriklik sleg en die drein is verstop.
David P - Dec 2015
Overall score
Na 'n paar jaar se terugkeer na my geboorte stad was die verblyf uitstekend en wonderlik saam met my vrou.
Read moreRichard L - Apr 2015
Overall score
The place was close to everything! Mall, casino, beach ...
Tony A - Jan 2012
Overall score
We enjoyed our stay.
Lourens V - Jan 2012
Overall score
Neat and centrally located
Read more- Capacity: 21 people
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 13 Ferndale Road, Humewood, Port Elizabeth, 6001, Eastern Cape
- All ages welcome