Woodgrange Accommodation at Anchors Aweigh | TravelGround
+13

Anchors Aweigh

6 reviews
Self Catering

Review Summary

4.2 out of 5from 6 reviews for Anchors Aweigh
Cleanliness
3.7/5
Service
4.2/5
Location
4.5/5
Safety
4.5/5
Value for money
4.3/5
Erika V - Jan 2020
Overall score
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Erika V
Family with young children

Overall the Anchors Aweigh holiday was a great experience.

The main resort was really nice. It was big and we felt reasonably safe. The communal pool was very small, luckily not a lot of people use it, so our little one had access to it. We enjoyed walking around the resort seeing the whole property. The security guard, Eric, was great and is an asset there. We thoroughly enjoyed the Sunday morning service. We would seriously consider going back. But, unit 120 where we stayed was not up to standard. We don't feel it was worth the price we paid. We have stayed at much nicer places for less during this season, elsewhere in Hibberdene. We definitely will not stay at unit 120 again for the following reasons: 1. There was no bath/hand towels for the guests, no mention to take your own towels on the site information. This must be properly clarified on the website, it is an obvious thing that needs to be fixed urgently to avoid bad reviews. 2. There was hardly any linen and again as above, no mention to take your own linen. Some beds had linen others didn't. The owner needs to make up his/her mind and tell people which way to go. 3. The main bed downstairs had unclean linen. The same with one of the single beds upstairs. The same single bed didn't smell very healthy and the person who was supposed to sleep there ended up on the couch from the second night. 4. The main bed downstairs slopes, due to it's old age we suspect. 5. Absolutely no sign of anyone to clean the place, change linen etc, over the full 9 nights we were there. 6. Calling the number left in one of the drawers by a maid, went unanswered. 7. The place is too small for a 6 sleeper. Tiny kitchen, barely a lounge to speak of. Nowhere to eat inside. The fridge is too small for a 6 sleeper unit, where self catering is the requirement. 8. The advert on the website is misleading, it has photos showing towels in the bathroom and linen on the beds. We understand this is for advertising purposes, but then tell people clearly to bring own towels and linen. It is also very sad to see, that upon seeing all these things while we were there, we went to see previous reviews and the same type of complaints are there from previous people. How can the owners have read these previous bad reviews before and done nothing about it? It is just bad service and bad for business. I hope they now learn from our very comprehensive constructive criticism and get it right. The bottom line is that we were very disappointed with Unit 120. On the positive side, nice enough bathroom, kitchen very well stocked with utensils etc. Fans throughout the chalet. It got very hot while we were there, an air-con should be considered. Very nice thatched patio, great braai. The rubbish was collected often. Nice and private compared to some of the other units.

Rina S - Jan 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rina S
Family with teenagers

December holiday.

Thank you Joanne for your kindness and all the trouble you had, contacting us way upfront and making sure we do not need anything and stay updated on all the news about the area. Thank you also to Fransie. You are a star! We enjoyed our stay at nr 120 and will make use of your place again in future. Last not least thanks to Eric at the gate for always being kind and friendly.

Anchors Aweigh's response

Thank you so much, Rina, your review has been shared with Fransie and Eric.

Anchors Aweigh
Ruan S - Oct 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ruan S
Family with young children

Dit was wonderlik gewees.

Ons het baie lekker gebly in Anchors Aweigh. Die plek was mooi skoon en die mense daar was baie vriendelik. Dis 'n baie rustige oord en ons sal Anchors Aweigh enige tyd aanbeveel. Baie dankie, ons het baie lekker gebly.

Anchors Aweigh's response

Dear Ruan,

Thank you for your kind review, we are pleased to hear that you enjoyed your stay.

Kind regards
Joanne.

Anchors Aweigh
Ina V - Oct 2018
Overall score
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
5/5
Value for money
3/5
Ina V
Family with teenagers

Aanvaarbaar.

Die foto's is misleidend, want dit lyk of die swembadarea by die eenheid is, wat in werklikheid glad nie so is nie. Dit is baie ver van die swembad af. Die beddegoed in die eenheid was glad nie aanvaarbaar nie. Die ontsmettingsreuk was oorweldigend op die beddens en in die linne. Alhoewel dit goed is om te weet dit is ontsmet, is dit onaangenaam om te slaap met die reuk. Ek het die linne uitgespoel na die 1ste aand. Die voorstel sal wees dat die kliënte dan eerder hulle eie beddegoed moet saamvat om te gebruik. Die sekuriteitswag by die hek is oningelig en onbehulpsaam.

Elsje L - May 2018
Overall score
Cleanliness
1/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elsje L
Family with young children

Very nice. Annetjie is brilliant. She is a supervisor and deserves a 10 star.

The apartment needs a deep clean. The owner has to make sure that the previous guests leave the apartment in time. Annetjie had to rush to clean the place in time so that we can go in. I will make use of Anchors Aweigh again, but not 120.

This review has been translated,click hereto view the original version.

Baie lekker. Annetjie is briljant. Sy is 'n toesighouer en verdien 'n 10-ster.

Die woonstel benodig 'n diep skoonmaak. Die eienaar moet asseblief seker maak dat die vorige kliënte betyds uit die wooneenheid is. Annetjie moes jag om die plek betyds skoon te kry sodat ons kan ingaan. Ek sal weer Anchors Aweigh gebruik, maar nie 120 nie.

You are reading the original review,click hereto view the translated version.

Anchors Aweigh's response

Hi Elsje
I appreciate your feedback.
With regard to the prior guests in the unit - they left at 12:03 and you arrived early at 12:15 which does not allow for cleaning of the unit.

Anchors Aweigh
Maryka M - Apr 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Maryka M
Family with young children

We had a lovely stay, thanks!

See stars.

From R1 000
per night (sleeps 6)
From R1 000
per night (sleeps 6)
From R1 000
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: Unit 120 Anchors Aweigh, Hibberdene, 4220, KwaZulu-Natal
  • All ages welcome
https://d288tngog90ix0.cloudfront.net/AAEAAQAAAAAAAAAAAAAAJGZlYmM3MWJhLWQ2YWQtNDEyNi1iM2E3LTNmZjZkNTNmNDIxMg?w=1440&h=960&fit=crop&auto=format From R1 000  per night (sleeps 6) 6 5 1 5 Unit 120 Anchors Aweigh Hibberdene 4220 KwaZulu-Natal 0860 022 102 14:00-19:00 10:00 -30.58398 30.566605
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