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 at Ankerview Guest House | TravelGround
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Ankerview Guest House

2 reviews
Guest House

Review Summary

3.6 out of 5from 2 reviews for Ankerview Guest House
Cleanliness
4.0/5
Service
3.0/5
Location
4.0/5
Safety
4.0/5
Value for money
3.0/5
Catharine V - Sep 2019
Overall score
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Catharine V
With friends

Nog nooit so onwelkom gevoel in my lewe nie, was so spyt ekt namens my vriende ook bespreek. Het skaam gekry.

Die plek was netjies, mooi, pragtig geleë, maar uiterste swak diens. Ons het die aand takeaways bestel, en daar was nie eers ‘n enkele mes of vurk of lepel in sig nie. In die kamers was daar nie eers koffie uitgesit vir die oggend nie. Ek het al baie deur die webtuiste geboek, en hierdie was die mees onaangename ervaring nóg. Ek gaan vir seker die eienaar kontak. Ons het gereël oor ontbyt, en toe ons die oggend kom sit en ons koffie skink, toe word ons aangepraat dat ons nie gesê het dat ons ontbyt gaan eet nie, dit omdat my man en sy vriend al 05:30 weg is om die Cape Town Marathon te hardloop, en die aand gesê het dat hul nie ontbyt sal kan kry nie omdat dit eers vanaf 07:00 bedien word. Ek was nog nooit so behandel in enige gastehuis geassosieer met die webtuiste nie.

Ankerview Guest House's response

Thank you for your review and for finding our guest house to be neat and beautiful during your 1 night stay. You booked 2 bedrooms for 4 adults however on your arrival you were 4 adults plus a child. This was not communicated or mentioned prior to arrival therefore on arrival we informed you that there will be an extra charge for additional guest which you refused to pay and then you requested to exchange the charge with not having breakfast the next day due to you leaving early for the Marathon. On the morning you requested to have breakfast we then informed you again what the agreement was but you continued to decline to pay the additional charge for extra guest. We strive our utmost best to make all our guest feel comfortable and happy, we thank you for staying with us.

Ankerview Guest House
Milandie G - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Milandie G
With friends

Had a very nice stay, will definitely visit again.

Had a very nice stay and felt welcome. Received a friendly welcome and could request to check in earlier and check out later. Appreciated it very much. Breakfast was also delicious! We will most certainly visit there again.

This review has been translated,click hereto view the original version.

Het vreeslik lekker gebly, sal vir seker weer kom.

Het baie lekker gebly en welkom gevoel. Was vriendelik ontvang en kon vroeër inboek en later uitboek op aanvraag, het dit baie waardeer. Ontbyt was ook heerlik! Ons sal vir seker weer wil gaan kuier.

You are reading the original review,click hereto view the translated version.

was R1 890
From R1 418
per night (sleeps 2)
was R1 890
From R1 418
per night (sleeps 2)
was R1 890
From R1 418
per night (sleeps 2)
Make a Booking
  • Capacity: 10 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 85 Joubert Road, Green Point, Cape Town, 8005, Western Cape
  • All ages welcome
https://d288tngog90ix0.cloudfront.net/AAEAAQAAAAAAAAAAAAAAXgqOIf8FPvxBOuuDPbcKDgTKbgCbSWSduPf2Zo8iAKFwV3P25k?w=1440&h=960&fit=crop&auto=format was R1 890, now From R1 418  per night (sleeps 2) 2 5 1 4 85 Joubert Road Green Point 8005 Western Cape 0860 022 102 14:00-19:00 10:00 -33.9115 18.399906
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