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 at Bay Sun Lodge | TravelGround
+19

Bay Sun Lodge

23 reviews
Self Catering

Review Summary

4.1 out of 5from 23 reviews for Bay Sun Lodge
Cleanliness
4.2/5
Service
3.8/5
Location
4.3/5
Safety
4.4/5
Value for money
4.1/5
Tapiwanashe M - Dec 2020
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tapiwanashe M
Family with young children

Enjoyed the hospitality.

The WiFi was so bad it kept dropping. That was the only negative.

S'lungile X - Dec 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
S'lungile X

Great stay.

The place is very modern, it just needs a pool and a BBQ area to spice it up.

Riaan B - Dec 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Riaan B
Family with young children

Baie goed

Die plek is soos op die foto’s. Baie gelukkig gewees.

Simone A - Dec 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Simone A
Family with young children

Very hospitable and very clean. Lovely place. A pool in the complex would be nice.

I was happy with the rooms.

Sinako G - Nov 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sinako G
With friends

The lodge is neat and good customer service. Near malls.

See rating.

Sibahle N - Nov 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sibahle N
Family with young children

Everything was just perfect.

Everything was just perfect and it is very clean.

Nonhlanhla S - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nonhlanhla S
With friends

I haven't been in a beautiful place, its too lovely.

The place is safe, excellent service. Keep it up.

Zamandosi C - May 2018
Overall score
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Zamandosi C
With friends

It was nice.

Nice location, safe, clean.

Kimberley D - Jan 2018
Overall score
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Kimberley D
With friends

Dit was okay.

1. Het nie geweet dat ek voluit betaal het deur die webtuiste op inboek nie. 2. Het verskriklike raserige gaste hele Lodge vol gehad wat 3 uur in die oggend nog lawaai. 3. Geen klein handdoek in die badkamer langs die wasbak nie - nadat ons gevra het. 4. Het 3 dae voor uitklok vir ons kom sê ons moet vandag uitklok - en nooit weer terug gekom om te verduidelik waar hulle skeef geloop het nie. 5. Baie netjiese geboue - met netjiese meubels en dekor. 6. Hulle was al die handdoeke elke liewe dag, wat baie lekker is. Maar na dag 10 van 14 dae het hulle nog nie die linne geruil nie - ek het my kamer se linne afgetrek en op die vloer gesit vir hulle om ons s'n te ruil - maar ons vriende s'n was nooit geruil nie. 7. Hulle vat so elke 3de dag die badmatjie weg en bring hom nie terug voor mens vir hom vra nie. 8. Mens betaal 'n R200 breekdeposito en as mens rapporteer oor die goed wat nie daar is wat hulle op hulle inventory lys het nie, dan sê hulle jy hoef nie te worry nie. Ons het aangedring op die goed en die lys reg gemaak. Hulle het ook kom kyk of als daar was op uitklok. Klein probleme wat hulle aan kan werk. Sal definitief eerder 'n grondvloer-eenheid voorstel - baie lekkerder vir 'n vakansie met 'n skuifdeur na gras waar mens kan braai.

Bay Sun Lodge's response

Goeie Middag

Vertrou dat als goed gaan. Eerstens wil ek net graag om verskoning vra vir die bogenoemde klagtes. Ons ruil gewoonlik linne een keer per week handoeke elke dag en badmatjies as dit nodig sou wees. Ons het die personeel aangespreek oor die linne nie geruil is nie en ook die badmatjie wat nie terug gesit is in die woonstel nie. Dit is geen verskoning nie en ons wardeer dat u dit onder ons aandag gebring het. Desember maande is gewoonlik dol en dit is geen verskoning nie.
Baie dankie vir die terugvoering dit word opreg wardeer.

Vriendelike groete
Dee

Bay Sun Lodge
Lerato P - Jan 2018
Overall score
Cleanliness
1/5
Service
4/5
Location
2/5
Safety
5/5
Value for money
4/5
Lerato P
Family with young children

Not child friendly.

We were there with small kids, it really wasn't ideal for them. No secure play area, we were on the second floor and the units had no balcony either. Other residents were noisy playing loud music in the parking area. Cleaning wasn't up to standard (even though the units were serviced daily). They only clean where it's visible and even then they do it badly. Dirt under couches and beds was still there when we left after 5 nights! Dishes weren't cleaned properly. Ended up getting our own dishwashing liquid and cloths. Not returning here.

Riaan V - Jan 2018
Overall score
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
Riaan V
Family with young children

Lekker aangenaam.

Ontvangsdame was onprofessioneel. Het nie geweet ons kom nie. Kaartmasjien buite werking. Wou gehad het ons moes kontant gaan onttrek. Glad nie behulpsaam.

Bay Sun Lodge's response

Hi Riaan,
Ek is bly julle het lekker gekuier by ons.
Weereens wil ek onverskoning vra vir die ontvangs.
Hou asb net in gedagte dat ons personeel na ure geen sleutels mag gee sonder dat die akkommodasie nie ten volle vereffen is nie.
Hoop om julle spoedig weer te sien
Vriendelike groete,
Dalene
Bay Sun Bestuur.

Bay Sun Lodge
Samu B - Jan 2018
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Samu B
With friends

The hotel is beautiful.

Housekeeping can do much better. The bed linen wasn't changed during the entire 3 days we were there. Besides that, the Hotel itself is beautiful.

Bay Sun Lodge's response

Dear Samu

Thank you for your valued feed back, due to the water restrictions we are trying to conserve water as per the requests from the Municipality. The cleaners are advised that should a client request a change of linen, then they should oblige.

Sorry for any inconvenience caused.

Thanking you
Kind regards
Management Bay Sun Lodge

Bay Sun Lodge
Roche F - Dec 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Roche F
Family with young children

Dit was heerlik.

Ons het dit vreeslik geniet. Dit was baie netjies en rustig. Hulle is baie streng op geraas.

Gugu V - Mar 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Gugu V
With friends

Its a nice, affordable place, but to get a knock at 09:55 to remind you that you have to check out, I don't think it's a good thing.

Nice, clean affordable place to be.

Sergio G - Jan 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Sergio G
Family with young children

Nice place for a small family.

Nice place to stay at. Good service and neat place. The only problem with Richards Bay is that the beaches are not very tourist friendly.

This review has been translated,click hereto view the original version.

Genotvolle plek vir klein gesin.

Lekker plek om te bly. Diens is goed en plek is netjies. Al probleem met Richardsbaai is dat die strande nie baie toeristevriendelik is nie.

You are reading the original review,click hereto view the translated version.

Steve V - Jan 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Steve V
Family with young children

We will definitely be returning.

We will definitely be returning to Bay Sun Lodge for a holiday, everything was so clean, neat and safe. The unit was cleaned daily and we were very satisfied with the service of all the staff.

This review has been translated,click hereto view the original version.

Ons sal definitief weer teruggaan.

Ons sal definitief weer teruggaan en by Bay Sun Lodge gaan vakansie hou, alles was net so skoon, netjies en veilig. Die eenheid was daagliks skoongemaak en ons was baie tevrede met die diens van al die personeel.

You are reading the original review,click hereto view the translated version.

Caron C - Jan 2017
Overall score
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
3/5
Caron C
Family with young children

Not child or rest friendly.

Not child friendly. No braai facilities. Fine for a stopover for 1 night, but wouldn't recommend for an extended holiday stay. Reasonably priced but wouldn't go back.

Evert V - Jan 2016
Overall score
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Evert V
Family with young children

Lekker!

Sien die sterre.

Freddie  - Apr 2015
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Freddie
With spouse/partner

Dit was netjies, skoon en die personeel was vriendelik.

Dit was puik! Jy voel veilig en dis baie sentraal geleë.

Georgie F - Jan 2015
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Georgie F

We were very comfortable

It was a bit noisy during our stay, but it was New Year. A lovely lodge.

Rickus V - Jan 2015
Overall score
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
1/5
Rickus V
Family with teenagers

Bad experience.

Had a very bad experience. Too much noise from the other community members that were staying there. They had all they friends and there is no control from security. When returning from the beach we could not find parking and a lot of noise till morning hours. The cleaners come too late in the afternoon to clean, and sometimes they don't. The manager did move us to another location were the noise were a bit better, but the service from the cleaners were bad. I personally will not recommend any of my family members to stay there.

Cobus S - Dec 2014
Overall score
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Cobus S
Family with young children

Rustig en naby alles.

Die verblyf was lekker. Die positiewe was dat die woonstel baie naby winkels en die strand was. Die woonstel was baie netjies en die lugversorging het baie gehelp met die bedompigheid. Ons het so paar klein probleempies opgelet met van die ligte wat vervang moes word en die woonstel waarin ons gebly het ietwat bedompig geruik. Die bestuur het wel gehelp om die ligte uit te sorteer.

Willem (oubaas) P - Dec 2014
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Willem (oubaas) P
Family with teenagers

Great place to stay. Love it.

Good service. Friendly people. Will refer you lots of people.

From R1 450
per night (sleeps 4)
From R1 450
per night (sleeps 4)
From R1 450
per night (sleeps 4)
Make a Booking
  • Capacity: 288 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 3 Tassel Berry Street, Arboretum, Richards Bay, 3900, KwaZulu-Natal
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA30bcbba97330a925d67534745c8d36300996050e4c5d3bdad9200db11521a7b00d1e335715f44cf4d9bd9cb0a76cf4f8bc1f?w=1440&h=960&fit=crop&auto=format From R1 450  per night (sleeps 4) 23 5 1 5 3 Tassel Berry Street Arboretum 3900 KwaZulu-Natal 0860 022 102 14:00-19:00 10:00 -28.756424 32.057395
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