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Beach Coast Accommodation

Self Catering

Review Summary

4.1 out of 5from 10 reviews for Beach Coast Accommodation
Cleanliness
3.6/5
Service
3.5/5
Location
4.7/5
Safety
4.6/5
Value for money
3.9/5
Eltricia H - Jan 2024
Overall rating
Cleanliness
1/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
1/5
Eltricia H
Family with teenagers

It was ok.

I can say it was just ok, which is not good because the dishes we used were sticky and didn't smell good. There was no toilet paper or towels on our arrival, and the house didn't even have a fresh, clean smell. It's literally the first time over the years I booked with you guys. I find that treatment and our parking story was a nightmare because we always had to move the car to different parking areas, but our parking wasn't available for us. Then, as the holiday agent, you left us stranded because Johan didn't get feedback from you that I paid for the holiday. Upon our arrival, we had to stand outside in the street, called you, left messages, but no one got back to us. I called Johan and told him, then he said we could collect keys and go in, and you would sort it out. What a horrible experience. I don't even think I want to book my holidays with you anymore. Even the beds we slept on gave us so much back pain.

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Beach Coast Accommodation 's response

Hi, Eltricia

I am baffled. In your WhatsApp message after your departure, you thanked me for your stay, and I never even suspected that you were unhappy about your stay. You never complained to me or the office that the flat was smelly and the dishes were dirty. I thought you were happy with the accommodation. If you had complained, we would have immediately addressed the problem. Why did you stay for 6 days without complaining about the cleanliness of the flat but were quick to complain about the people taking your parking space? It just doesn't make sense.

I confirmed that there was a problem with other persons illegally parked in your parking space. This behavior of some people is unfortunately a problem, and I plan to construct some kind of obstacle to prevent such illegal parking. It is, however, confirmed that the office always assisted you with alternative under-roof parking while trying to identify the culprit. I apologize for that.

I contacted the office, and they assured me that there was toilet paper in the flat. However, we do not provide towels, as per our advertisement on the website, as well as our terms and conditions.

The lady from the office who oversees the cleaning of the flat, as well as many other flats in the building, denies your allegations regarding the cleanliness of the flat. The reviews on the other flats she was responsible for were very positive. Why would she clean all the other flats properly but not this one?

It is confirmed that on your arrival I did not receive any confirmation from the booking platform that you had paid the balance of your booking. After you sent me proof of payment to them, I allowed you to go in. I only on the following Monday received confirmation from them that you made the payment. That was not my fault but again I apologize for that.

I will conduct a surprise visit to the flat to inspect the cleanliness of the flat.

Kind regards,
Johan

Beach Coast Accommodation
Veronica N - Dec 2023
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Veronica N
Family with young children

Die ontvangskantoor is baie gaaf en het ons verblyf gemaklik gemaak. Baie dankie.

Woonstel is goed geleë maar benodig onderhoud. Die kombuiskaste en stoof het 'n goeie skoonmaak nodig. Die beddegoed het vlekke en die gordyne is gemuf. Behoorlike instruksies vir die mikrogolf en skottelgoedwasser sal waardeer word. Die waaier in die hoofslaapkamer is stukkend en beweeg oneweredig en gevaarlik in die rondte.

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The reception office is very nice and made our stay comfortable. Thank you very much.

Apartment is well located but needs maintenance. The kitchen cabinets and stove need a good cleaning. The bedding has stains and the curtains are moldy. Proper instructions for the microwave and dishwasher would be appreciated. The fan in the master bedroom is broken and moves around unevenly and dangerously.

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Beach Coast Accommodation 's response

Hi Veronica. Baie dankie vir die review. Dit is met groot teleurstelling dat u nie van die woonstel gehou het nie.

Dit word ontken dat beddegoed en gordyne vlekke het en beskou dit as onwaar en bloot 'n fabrikasie. U het wel 'n beweerde fout met 'n dakwaaier by kantoor aangemeld en gekla dat u nie weet hoe die skottelgoedwasser werk nie. U het egter nooit die beweerder vlekke op wasgoed en gordyne aangemeld nie en die vraag word gevra hoe 'n mens dit verstaan.

Dit word bevestig dat u gekla het oor die waaier wat na u mening in die ronte gedraai het. Dit word verder bevestig dat daar 'n ekstra los staande waaier in die kamer was en dat u aangedui het dat dit dit nie nodig sal wees om die dakwaaier te herstel tydens u verblyf nie. Na u vertrek het ek 'n persoon gestuur om na die dakwaaier te kyk en hy het aan my terug gerapporteer dat daar niks fout is nie.

U is ongelukkig die eerste kliënt wat ons sover gehad het wat nie weet hoe die mikrogolfoond en skottelgoedwasser werk nie. Ons sal daarna kyk om instruksies aan te bring.

Dit word bevestig dat u die kantoor genader het rakende die skottelgoedwasser en dat Theresa u mooi gehelp het hoe dit werk. Dit word verder bevestig dat u nie verder enige klagtes in die verband gehad nie.

Vriendelike groete, Johan

Beach Coast Accommodation
Ziningi G - Oct 2022
Overall rating
Cleanliness
2/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Ziningi G

That place was messed up. Almost everything that was there was not in good condition, but there was nothing to do because we had already paid.

I don't wish to go there again ever. These people are full of lies they contacted us after the trip telling us we broke everything. They didn't know that we checked everything when we got there and we saw the mess, but now they want us to pay so that they can fix their old breakage, sorry.

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Beach Coast Accommodation 's response

Good day,

Thank you for the response provided.

Upon arrival, the unit was in a good and clean condition but on your departure, I noticed the shower and cabin doors had been damaged with no intent of compensation.

Beach Coast Accommodation
Keletso M - Jan 2022
Overall rating
Cleanliness
2/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
5/5
Keletso M
With friends

It was okay.

The place was okay, my favourite part was the beach but fan was not working in the other room and one of the sofas armrest was broken when we arrived there.

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Beach Coast Accommodation 's response

Thank you for your feedback Kaletso. I was not aware of the broken fan until a later guest informed me about that. It is now addressed. I am also not aware of the armrest of the sofa that is broken. I will investigate and address it. Thanks for informing me.
If you alerted me while you were staying there I would have addressed it immediately.
I apologize for the inconvenience.

Beach Coast Accommodation
Weselina Precious Kedibone M - Oct 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Weselina Precious Kedibone M
Family with young children

Love place.

Not enough facilities to entertain the kids, like a playground and a swimming pool. No access to the back gate.

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Beach Coast Accommodation 's response

Hi. There is a swimming pool on the premises.

Unfortunately, there is not a playground on the premises, but there is one very close within walking distance. There is also a place, within walking distance, where children can play video and other games.

Additionally, there is a pool table at the building for the kids to play.

Kind regards,
Johan

Beach Coast Accommodation
Lientjie W - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lientjie W
Large group

Baie lekker en veilig.

Die enigste ding wat nie lekker was nie, daar was nie trollies beskikbaar om te help met die in en uit dra van ons bagasie nie. Ons het vir daai rede ongelukkig die lift opgehou. Toe ons uitboek daar is daar uit die kantoor uit na ons verwys as ''stupid'' omdat ons die lifts ophou. Dit was nie lekker nie. En ek het op en af gegaan opsoek na trollies, maar kon dit nie kry nie. En om 'n paar keer vir 18 vloere op en af te ry met bagasie is regtig nie lekker nie. Ek sal dit nie onnodiglik doen as daar hulpmiddels beskikbaar gestel is nie.

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Very nice and safe.

The only thing that was not nice, there were no trolleys available to help with carrying our luggage in and out. We unfortunately stopped the lift for that reason. When we checked out, the office referred to us as ''stupid'' because we stopped the lifts. It wasn't nice. And I went up and down looking for trolleys, but couldn't find them. And driving up and down 18 floors a few times with luggage is really not fun. I would not do this unnecessarily if aids were made available.

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Beach Coast Accommodation 's response

Hi Lientjie, jammer om te verneem van die probleem. Daar is egter trollies beskikbaar by die kantoor gedurende kantoor ure. Dit is die eerste keer wat ek verneem van 'n gas wat nie weet dat daar trollies beskikbaar is nie en sal werk aan 'n plan om gaste in te lig van die beskikbaarheid van die trollies.
Vriendelike groete
Johan

Beach Coast Accommodation
Denzil D - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Denzil D
Family with teenagers

Very clean place, close to all amenities, excellent accommodation.

Excellent service. Will go back there any time. Value for money and the apartment has a million dollar sea view.

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Beach Coast Accommodation 's response

Thank you so much.

Beach Coast Accommodation
Lorna F - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lorna F
With spouse/partner

Baie lekker.

Die see-uitsig is ongelooflik mooi. Is naby aan alles. Sal dit vir seker aanbeveel vir einige iemand.

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Very nice.

The sea view is incredibly beautiful. Is close to everything. Would definitely recommend it to anyone.

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Snothile M - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Snothile M
With friends

It had a great view of the sea and is very close to stores and the local beach.

Beach Coast Accommodation was great, I enjoyed my stay there and would definitely book there again.

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Anonymous Guest - Dec 2018
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
4/5
Anonymous Guest
With friends
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From
R650
per night (sleeps 6)
From
From R650
per night (sleeps 6)
From
R650
per night (sleeps 6)
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  • Capacity: 6 people
  • Check-in: 12:00 to 19:00
    Check-out: 08:00
  • Address: 55 Beach Road, Amanzi 1805, Amanzimtoti, 4125, KwaZulu-Natal
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAQxFRT60a0tMqFTS4yPKJXjqHO6BJdtQxX1RQfQW9tXCrqcqQZF?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R650 per night (sleeps 6) 10 5 1 5 55 Beach Road Amanzi 1805 4125 KwaZulu-Natal 021 201 8900 12:00-19:00 08:00 -30.053434102803 30.886879008825
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