Rates displayed are on a self-catering basis.
Cancellation Policy: CustomCancellation by you
If you wish to cancel the booking, the person who signed the Booking Contract must do so by notifying us in writing via email or fax. Your notice of cancellation will only be effective from the date of its receipt by us.
Our cancellation policy is as follows:
12 weeks or more before arrival date: 85% of deposit is refundable.
Less than 12 weeks before arrival date: 50% of deposit is refundable.
Less than 4 weeks before arrival date: no refund on any monies received.
Please note that no refunds will be given for failure to comply with the South African visa regulations and having your trip cancelled due to that.
Alterations and cancellations by us:
It is very unlikely that we will have to make any changes to arrangements once these have been confirmed. If this does happen we will let you know as soon as possible. If, for any reason we are unable to provide you with the property you have booked, we will cancel the booking, refund the full amount paid to us for the property and we will work diligently, and at no cost to you, to assist in finding a reasonably similar property as substitute.
Regardless of whether or not a substitution property is found, we will not be liable for cancellation charges for travel arrangements or any further claims by you or anyone else in your party.
For the avoidance of doubt, in no event whatsoever and regardless of cause, shall the Agent or the Owner(s) of Bella Montagna, or any other party associated with this rental transaction, have any liability for any cause whatsoever in excess of the amount that has been paid by renter under this booking agreement except as otherwise specifically required by Law.
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