West Rand Accommodation at Bergvallei Estates | TravelGround
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Bergvallei Estates

126 reviews
Guest House

Review Summary

3.9 out of 5from 126 reviews for Bergvallei Estates
Cleanliness
4.1/5
Service
4.0/5
Location
4.0/5
Safety
3.8/5
Value for money
3.9/5
Coenrad N - Mar 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Coenrad N
With spouse/partner

Dit was baie rustig, netjies, uitstekende diens.

Alles 100%, net jammer ons kon nie ontbyt benuttig het nie, a.g.v te min gaste wat vroeg huis toe moet verpas wat sport aangehad het by die skole.

Wayne S - Mar 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wayne S
With spouse/partner

The perfect breakaway and at a very affordable price.

Wow! Now that was a missive surprise for a place whose fee is so low. It exceeded my expectation 5 fold. The place is clean and the staff are friendly (especially the 2 ladies who I believe are also the owners). This place will definitely see us again. I would recommend this place to anyone and since the price is about half what the surrounding places are asking you might as well stay for 2 nights.

Ruan J - Feb 2020
Overall score
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
2/5
Value for money
1/5
Ruan J
With spouse/partner

Aaklig! Vuil! Swak diens! Nooit weer nie!

Ek het 'n eenheid wat genoem word Luxury Double Room langer as 'n maand terug bespreek, want op die foto's lyk dit baie belowend. Dit is Valentynsdag en ons het 'n troue naby. Met ons aankoms was die vloere vuil. Daar was 'n groot spinnekopnes agter die deur, water was vuil en glad nie drinkbaar nie. Toilette was nie skoongemaak nie. Het absoluut niks gehad om te drink nie. Geen shampoo, room, conditioner nie. Die matte in die eenheid was vuil en vol stof. Die stort was vuil binne. Ek sal niemand aanbeveel om ooit hier 'n nag te spandeer nie. As die plek ten minste skoon was, dan is dit 'n ander storie. Ek is baie teleurgesteld, sal Bergvallei nooit weer gebruik of aanbeveel aan enige iemand nie! Die estate kort baie werk en vir seker 'n nuwe bestuurspan. Nooit weer nie dankie!

Elsjé G - Dec 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
1/5
Elsjé G
Family with young children

Chaos.

Kyk na kragopwekker wanneer krag afgaan of met deesdae se loading shedding. Die 1 aand het net die muurproppe gewerk en die volgende aand weer net die ligte. Saterdagaand was daar 'n troue bespreek. My voorstel is dat die estate nie privaat gesinne dan bespreek tydens 'n troue nie. Slegs gaste van die troue moet kan bespreek. Datums op dei webtuiste moet nie beskikbaar wees nie. Dit was 'n onaangename tydperk met die trougaste wat vreeslik gedrink het, onder mekaar baklei het en onbeskryflik gelaster het.

Bergvallei Estates's response

Goeie dag Elsje,

Ons is jammer dat die ander gaste julle gesteur het. Daar is 'n nommer teen al die deure wat geskakel kan word sou gaste mekaar steur sodat ons dit dadelik kan uitsorteer.
Daar is 'n kragopwekker aan die akkommodasie gekoppel. Daar was ongelukkig 'n ander elektrise fout en die elektrisien het vroeg die oggend gekom om dit reg te maak.
Ons doen te alle tye alles in ons vermoe om al ons gaste gelukkig te hou.

Bergvallei Estates
Chantelle F - Dec 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chantelle F
With friends

Value for money.

Very sweet staff came with a kettle of hot water for coffee since power was off. Much appreciated in the mornings. Fantastic view and great service.

Lizette J - Dec 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Lizette J

Gerieflik.

Baie skoon en goeie diens. Aircon sal welkom wees. Maar waaiers het goed gewerk.

Willem G - Nov 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Willem G
With friends

Baie netjies, skoon en vriendelike en behulpsame staf.

Baie bekostigbaar en sal die verblyf vir seker aanbeveel. Baie vriendelike en behulpsame personeel en doen wat nodig is om hul gaste tuis te laat voel. Baie dankie vir 'n gerieflike tyd by Bergvallei!

Adele P - Nov 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adele P
With spouse/partner

Friendly and neat.

Great service, thank you very much.

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Vriendelik en netjies.

Puik diens, baie dankie.

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Johann G - Oct 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Johann G
With spouse/partner

Very neat and friendly staff. Value for money.

Neat, clean, beautiful style, almost Capes. Let at home. Wonderful atmosphere.

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Baie netjies en vriendelike personeel. Waarde vir geld.

Netjies. Skoon. Mooi boustyl amper Kaaps. Voel lekker tuis. Wonderlike atmosfeer.

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Adele B - Oct 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Adele B

Venue was very nice. A bit close to Main Road.

Staff were very friendly and venue neat and tidy.

Ricus F - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ricus F
With spouse/partner

Very good.

Beautiful and neat place.

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Baie goed.

Baie mooi en netjiese plek.

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Hanjo D - Sep 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Hanjo D
Family with teenagers

Gemaklik genoeg vir een aand se oorslaap na 'n troue by Avianto.

Ma, Pa en 2 dogters het oorgeslaap. Die kamer is gerieflik vir 'n kort verblyf tydperk.

Ronel V - Sep 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ronel V

Baie netjies, ekonomies, vriendelike ontvangs en diens.

Baie tevrede, sal Bergvallei met gemak enige tyd aanbeveel.

Lisa V - Aug 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lisa V
With spouse/partner

Very comfortable venue.

Very lovely venue with a comfortable room at affordable rates.

Carina F - Jul 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
1/5
Safety
5/5
Value for money
5/5
Carina F
Family with teenagers

Baie vriendelike diens ontvang en die sekuriteitswag was so gaaf!

Sal goed wees as daar 'n groot beligte bord op kan kom vir gemak in die aand om die verblyf te kan kry.

Arnu M - Apr 2019
Overall score
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
2/5
Arnu M

Agtergeblewe juweel.

Was onlangs by 'n troue en 'n groot groep van ons het oorgebly om maksimum genot uit die troue te kon kry. Alhoewel die kamers skoon was, was dit nie baie modern of goed onderhou nie. Badkamer geriewe was sub-standaard. Daar was ook 'n earth leakage probleem, want as mens stort en krane oopdraai, kry jy 'n onverwagse skok. Die diens van die personeel was ook nie op standaard nie. Gedurende die troue se onthaal het die personeel die krag moedswillig afgesit, nadat daar gereël was dat musiek nog vir 1 uur kan speel. Ook die diens by die kroeg was bitter swak en stadig. Die ontbyt die volgende oggend was ook nie op standaard nie. Geen keuse oor tiepe eier wat jy verkies nie. Slegs 'n opgediende bord wat bedien word. Regverdig nie die koste van die ontbyt nie. Sal nie uit vrye keuse ongelukkig weer die venue gebruik of aanbeveel nie.

Bergvallei Estates's response

Bergvallei het 'n ou kaapse gevoel en die tema is nie modern nie. Daar was ongelukkig 'n geyser wat foutief was op hierdie dag, maar is toe herstel. Dit is jammer dat die gas 'n slegte opinie het omtrent die troue, aangesien die bruid en bruidegom gelukkig was met alles en Bergvallei gekomplimenteer het die volgende oggend. Die saak omtrent die oortyd gebruik van die venue was met die bruid en bruidegom uitgesorteer. Die menu vir die ontbyt was aan alle gaste gestuur en het duidelik genoem dat daar net roereier bedien word. Dit het hul vrygestaan om dit te bespreek of nie. Die prys is heeltemal binne perke as dit met 'n gewone restaurant vergelyk word. Alle personeel strewe na die beste en vriendelike diens te alle tye.
Die gaste van die troue moes stilgemaak geword het om 01:30 omdat hulle harde musiek by die akkommodasie gespeel het en dus nie ander gaste in ag geneem het nie.

Bergvallei Estates
Adéle N - Mar 2019
Overall score
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
2/5
Adéle N
With spouse/partner

Te duur vir swak kwaliteit kamer.

Sien sterre.

Bergvallei Estates's response

Ons is jammer oor die gas se opinie. Ons kamers is skoon en netjies met die basiese geriewe vir 'n gemaklike oornag. Die kamers word juis gebruik vir gaste wat na troues en funksies in die omgewing gaan en dan slegs basiese geriewe benodig teen die beste moontlike prys. Bergvallei het van die goedkoopste kamers in die area. As daar onnodige geriewe in die kamers gesit word sal die prys van die kamers aansienlik moet opgaan, wat nie 90% van ons kliente se behoeftes is nie. Daar is wel ander akkommodasie in ons omgewing teen 'n baie hoer prys wat wel TV's en ander geriewe het, waarvan kliente kan gebruik maak as dit hulle spesifieke behoeftes is.

Bergvallei Estates
Erika N - Jan 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Erika N
Family with young children

Skoon en netjies, maar slegs die basiese is beskikbaar - geen luukshede soos TV of radio.

Bergvallei is maklik om te kry en veilig om te bly. Alhoewel ons eers na 19:00 op 'n Saterdag aangeland het, is daar met die wag aan diens gereël om ons te ontvang en die kamersleutel te oorhandig. Hierdie wag patrolleer die perseel reg deur die nag. Die kamer was skoon en netjies, beddens baie gemaklik en ruim. Die weer was baie warm en bedruk deur die aand, maar ongelukkig was daar slegs 'n waaier in die kamer, en wanneer dit aangeskakel is, raas dit só dat mens nie daarmee kan slaap nie. Dit was bietjie ongemaklik. Ons het te laat gearriveer om uit te gaan en iets te doen, maar dit was te vroeg om net te gaan slaap. Dit sou lekker wees as daar 'n TV or radio in die kamer was vir 'n bietjie vermaak na 'n lang dag se reis. Nietemin, dit is goeie waarde vir geld en ons het veilig gevoel om daar te oornag.

Gorete V - Jan 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
4/5
Gorete V
Family with young children

Fab staff.

The room was neat and tidy, staff were helpful and totally fab. Enjoyed our stay there.

Rene J - Dec 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Rene J
With spouse/partner

Lekker sentraal geleë.

Groot kamer.

Pippa S - Dec 2018
Overall score
Cleanliness
2/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Pippa S
With spouse/partner

Nie gekry wat ek bespreek het nie.

Ek het 'n luxury room bespreek en ek het 'n family room gekry met net 'n stort en buitedeure wat nie wil oop nie. My kamer sleutel is vir iemand gegee wat dit na my troue toe geneem het ek sou dit self gaan haal het. 6:00 was dit so raserig in die gange mens moes opstaan.

Tinus B - Dec 2018
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
2/5
Value for money
4/5
Tinus B
With spouse/partner

Very plain.

It doesn't look like the photo's. Very old building, but very neat. There is apparently a security guard, but we never saw him so we did not feel very safe. The luxurious room is much bigger than the other rooms and it was a plus. We got a lot of warmth and there are no air cons. If Bergvalei wants to make some improvements, I would suggest to put air cons in the rooms and improve the finishing touches. Nothing is straight in the room (construction shown). But on the other hand, it's a very old building and one can not see anything about it on the pictures. Very friendly welcome.

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Heel gewoon.

Dit lyk glad nie soos op die foto's nie. Baie ou gebou, maar heel netjies. Daar is glo 'n veiligheidswag, maar ons het hom nooit gesien nie so ons het nie baie veilig gevoel nie. Die luukse kamer is baie groter as die ander kamers en dit was darem 'n pluspunt. Ons het baie warm gekry en daar is nie aircons nie, as Bergvalei bietjie verbeterings wil aanbring sou my voorstel wees, om aircons in die kamers te sit en die afronding bietjie beter te maak. Niks is reguit in die kamer nie (bou gewys). Maar aan die ander kant, dit is 'n baie ou gebou, en mens kan niks van dit op die foto's sien nie. Baie vriendelike ontvangs.

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Noldus G - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Noldus G
With friends

Baie netjies en sentraal geleë.

Sien die sterre.

Walt S - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Walt S
With friends

Very neat place.

Reception was excellent.

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Baie netjiese plek.

Ontvangs was uitstekend.

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Alex H - Dec 2018
Overall score
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
3/5
Alex H
With spouse/partner

Good enough for one night.

A lovely place in its day, however it needs some upgrading as it looks a bit tired.

Nomsa N - Nov 2018
Overall score
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Nomsa N

The place did not look as nice as it did on the website, thus the pictures are not a true reflection of how the place looks.

The website does not indicate that you need to drive on a dirt road to get to the venue. Some of the rooms that we used had cracks. The breakfast was bad.

Ben K - Nov 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Ben K
With spouse/partner

Clean and neat accommodation without luxuries, located well for a Wesrand visit.

Reasonable and affordable, clean and neat accommodation. Located well for an overnight stay in Wesrand. Safe parking with security guard available. The only negative thing is the early closing times of the office on the premises. Will use these facilities again.

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Skoon Netjies verblyf sonder luukshede, goed geleë vir Wesrand besoek.

Billike en bekostigbare, skoon netjiese verblyf. Goed geleë vir oornagverblyf aan die Wesrand. Veilig parkering met sekuriteitswag beskikbaar. Die enigste nadeel is die vroeë sluitingstye van die kantoor op die perseel. Sal weer gebruik maak van die geriewe.

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Meyer M - Nov 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Meyer M

Very neat, clean and friendly staff!

Great place for an overnight stay! Would make use of them again.

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Baie netjies, skoon, vriendelike personeel!

Baie lekker plekkie om te oornag! En sal weer van hulle gebruik maak.

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Marné C - Oct 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Marné C
With spouse/partner

Baie goeie waarde vir geld.

Alhoewel ek en my man alleen oornag het, sal die gesinskamer gepas wees vir 2 paartjies wie ná 'n troue wil oornag en is dus uitstekende waarde vir geld. Geen tierlantyntjies, maar presies wat jy nodig het vir laat inkom ná 'n troue en vroeg vertrek die volgende oggend. Sou lekker wees as daar genoeg koffie en suiker was vir 2 koppies per persoon (aand én oggend). Verder, baie skoon en netjies en ook stil en rustig. Ek het vooraf gevra of daar iewers 'n yskas is waar ek iets in kan stoor en die vriendelike dame het toe sommer gereël vir 'n yskas in ons kamer. Baie dankie vir goeie kliëntediens, ons sal beslis weer by Bergvallei oornag ná 'n troue in die Muldersdrift area.

Mmbengeni M - Oct 2018
Overall score
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Mmbengeni M
With friends

The rooms need updates. Beautiful gardens and relaxed atmosphere.

See stars.

Samkelisiwe Z - Oct 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Samkelisiwe Z
On business

I enjoyed myself and I felt as if I was at home. The food was amazing.

Will definitely recommend it to everyone who don't like noise and also who loves the beauty of nature.

Janine J - Oct 2018
Overall score
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Janine J
Family with teenagers

Gerieflik en sentraal.

Kamers gerieflik en netjies. Stort se water het koud gegaan kort nadat stort begin het.

Bianca F - Oct 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Bianca F
Family with young children

Very tranquil place.

We only stayed for one night and it was very peaceful. Stunning place.

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Baie rustige plek.

Ons het net een aand oorslaap, en was baie rustig. Pragtige plekkie.

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Adriaan S - Oct 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adriaan S
With spouse/partner

Excellent!

Excellent! A beautiful place.

Jacques N - Sep 2018
Overall score
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
2/5
Jacques N
With spouse/partner

Glad nie voldoen aan vereistes nie!

Bergvallei Estates is soos 'n ou skool koshuis en niks meer nie. Die plek is verwaarloos en lyk glad nie meer soos op die foto's nie. Hulle bel mens en bied 'n vol buffet-ontbyt aan vir R85, maar het geen buffet-ontbyt ontvang nie. Die ontbyt wat bedien is was dalk R30 werd. Die persoon by ontvangs gee nie om oor klagtes wat gelewer word nie en trek maar net skouers op oor klagtes.

Bergvallei Estates's response

Die gas was geskakel, en 'n kontinentale ontbyt aangebied. Daar was eiers, spek, wors, gebraaide aartappels, meusli en yougurt met vars aarbeie, roosterbrood, hotcross buns, koffie, tee en sap. Dit vergelyk baie goed met enige ander restaurant. Ons wou hom nie voor die ander gas wat langs hom gestaan het verneder, om te noem dat 'n kontinentale ontbyt en buffet nie dieselfde ding is nie, en daarom het ons eerder net stil gebly en gesê: "Ons sal kyk daarna".
Die foto's waarna die gas moet kyk is wat nou op die webtuiste adverteer word, aangesien Bergvallei al baie jare lank bestaan en daar al veranderings gemaak is en dit onmoontlik is om van alle ou fotos op die internet ontslae te raak.

Bergvallei Estates
Ursula S - Sep 2018
Overall score
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Ursula S
Family with young children

Glad nie soos die foto’s op internet nie. Skokkend hoe die plek in werklikheid lyk. Glad nie waarde vir geld en baie onveilig.

Moenie eers jou tyd mors. Foto’s en werklikheid is twee heeltemal ander prentjies. Die plek is verwaarloos en baie onveilig. Sal nie ‘n gesin met kinders aanraai om by die plek te gaan bly nie.

Bergvallei Estates's response

Ons is jammer dat hierdie gas dit nie geniet het by ons, soos meeste ander gaste nie. Die fotos op die webtuiste is soos wat dit hier nou lyk. Daar is geen probleme met sekuriteit nie. Bergvallei is nie 'n vakansie oord nie. Soos wat ons adverteer, lewer ons netjiese, skoon en bekostigbare oorslaap fasiliteite vir gaste wat troues en funksies bywoon by ons of in die omgewing.

Bergvallei Estates
Cecilia B - Sep 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cecilia B
Family with young children

Waardevol.

Gerieflike waarde vir geld, netjies, skoon met pragtige uitsig en vriendelike mense.

Francois P - Sep 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Francois P
Family with teenagers

Skoon en netjies.

Sal plekkie definitief aanbeveel. Glad nie overpriced nie. Eienaars kan wel kyk na geysers. Het 7 uur vm gaan stort en water was onder louwarm.

Jenny S - Sep 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jenny S
Family with young children

Clean, comfortable, pleasant stay.

From booking to leaving very comfortable value for money stay.

Mandy J - Sep 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Mandy J
With friends

Will surely use Bergvallei Estates again. Lovely place.

Was a lovely place. Just right for an overnight stay too. Clean neat and tidy. Rooms are comfy.

Driena G - Aug 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Driena G

Netjies en stil.

Netjiese, rustige plek. Geen probleme gehad nie.

Carike G - Aug 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
5/5
Carike G
With spouse/partner

Goeie matrasse en baie skoon beddegoed.

Skoon en netjiese oornagverblyf naby die kasino.

Neelchund Chundupersad S - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Neelchund Chundupersad S

Beautiful accommodation.

Value for money, rooms very spacious and staff very friendly.

Mark M - Jul 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Mark M
With spouse/partner

Baie lekker.

Sien sterre.

Leroy D - Jul 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Leroy D
With spouse/partner

Excellent place to stay.

Excellent. Nice place to stay. Good service. Pleasant.

Annemarie N - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annemarie N
With spouse/partner

Professional and friendly service.

Efficient communication, friendly employees, very central location. In general it was a pleasant stay-over.

Charmaine V - Jun 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Charmaine V
With spouse/partner

Was baie lekker en die plekkie is baie mooi.

Sal die gastehuis vir enige persoon aanbeveel, die kamers is baie mooi en netjies. Baie mooi plek.

Charlene S - May 2018
Overall score
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
1/5
Value for money
2/5
Charlene S
With spouse/partner

Onveilig en verwaarloos.

Het al better akkommodasie ondervind vir minder. Terwyl dit skoon was, is dit verwaarloos met gekraakte mure. Ricoffee in 'n banksakkie, pienk borrelseep en stowwerige plastiese plante het ons vroeg laat opstaan en vlug om die waarheid te sê. Die internet foto's en wat ons ondervind het was 'n teleurstelling. Daar was geen sekuriteit nie en ons het bra onveilig gevoel toe ons terugkom van ons troue af by 'n buur-fasiliteit.

Bergvallei Estates's response

Daar is 'n wag deurentyd wat gekoppel is aan 'n 24/7 gewapende sekuriteits dienste wat beweeg rondom die parkeerarea en akkommodasie. Die koffie en tee word in 'n netjiese plastiese deursigtige toeknypsakkie voorsien. Die karakter van Bergvallei is outentiek en nie modern nie.

Bergvallei Estates
Karin P - May 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Karin P
Family with teenagers

This is a non-pretentious, beautiful venue that offers value for money.

The venue itself was very beautiful, all the arrangements were in place for an effortless check-in and the staff were extremely accommodating. The rooms were exactly as depicted on the website: clean white bedding and spotless toilets. That is all that a person needs when attending a function in Muldersdrift.

Zelda M - May 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Zelda M
With friends

Baie mooi geleë plek om te oornag.

Baie netjies en mooi plek om te oornag.

Linda V - Apr 2018
Overall score
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
1/5
Value for money
1/5
Linda V
On business

Friendly staff, but they need to look at the fine details.

It is very noisy with an empty feeling. The building is old and the pipes are very noisy during the night in the roof and walls. Other guests that came in after midnight in groups were not told to be quiet and made a noise until after 01:00 in the morning. Other guests had a difficult time sleeping and had to get up to work the next day. As mentioned by others, simple things that do not cost a lot of money needs to be added in the room, like a water jug and water. It was very clean, but there is one bottle pink soap that is shared with previous guests, which is supposed to be all in one: shampoo, soap etc, but isn't marked at all so you cannot be sure what it is. The towels are warn out and old, but was at least clean. The gait and access to the premises is open and not enclosed. The staff and manager are very friendly and was very involved in the arrangements beforehand.

This review has been translated,click hereto view the original version.

Vriendelike personeel, maar gastehuis kort die fynere details.

Ongelooflik raserig met 'n hol gevoel. Gebou is oud en pype raas deur die nag in die dak of mure. Ander gaste wat na middernag ingekom het in groepe is nie dadelik stilgemaak nie en het tot na 01:00 die oggend hard geraas terwyl ander gaste probeer slaap om vroeg die volgende dag te werk. Soos ander mense hier ook noem, eenvoudige goed wat nie baie kos om in die kamers te hê nie, soos water of 'n waterbeker is nie daar nie. Die plek is skoon, maar daar is een bottel pienk seep wat met vorige gaste gedeel word wat blykbaar alles in een is soos sjampoe, wasseep ens, maar is ook nie gemerk nie so mens is nie seker wat in die bottel is nie. Handdoeke is uitgerafel aan die kante en dus al redelik oud, maar dit was skoon. Hek en toegang tot die perseel is oop en nie omhein. Die personeel en bestuur is baie vriendelik en was vooraf baie betrokke by die reëlings.

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Bergvallei Estates's response

Daar is notas op die kamer deure asook in die gang, wat gaste vra om stil te wees na 22:00. Daar is ook 'n nommer om te skakel sou ander gaste 'n lawaai maak.
Ons doen alles in ons vermoë om gaste te vra om ander te respekteer wanneer hulle laat die aand, nadat hulle by troues of funksies in die omgewing was, inkom.
Daar is nou water glase in die kamers aangesien die kraanwater drinkbaar is. Al die handdoeke is ondersoek om te kyk hoekom die gas noem dat dit uitgerafel is, maar geen is gevind nie.
Daar is 'n wag deurnag wat aan 24/7 "armed response" gekoppel is.

Bergvallei Estates
Corne D - Mar 2018
Overall score
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Corne D
Family with teenagers

Kon meer doen.

Kan regtig meer doen aan die kamers. Plek is baie vervalle en is baie misleidend as mens na die foto's kyk. Voel onveilig met die mense wat daar deurloop na hulle wonings.

Bergvallei Estates's response

Die kamers is koste effektief met alles wat nodig is vir oornag. Die fotos van die kamers is geneem van hoe die kamers lyk en kan dus nie misleidend wees nie. Slegs die gordyn, gooi-kusssings en matjies se kleure verkil van kamer tot kamer in die familie kamers. Ons het 24uur "armed response" asook ons eie sekuritiets wagte. Slegs die sement pad wat op 'n afdraande gebou is het krake in, maar ry steeds baie glad. Daar loop slegs vroeg oggend en laat middag mense naby die dienspad verby, tussen hulle werke en wonings, wat nie 'n vreemde verskynsel in Suid Afrika is nie.

Bergvallei Estates
Aranda R - Feb 2018
Overall score
Cleanliness
1/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
2/5
Aranda R
With friends

Rooms are old and very very cracked. Not clean at all in the room.

The place is old and the rooms are not clean. Did not say that the bathroom and bedroom is one room, not nice at all.

Bergvallei Estates's response

Dear Chantall,

The bath can be seen in the bottom right corner of the picture for the room that you had booked.

The staff is meticulous about cleanliness in the rooms. Unfortunately, we were not informed that the room was dirty upon your arrival, otherwise, we would have addressed the matter immediately.

Bergvallei Estates
Simoné L - Jan 2018
Overall score
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Simoné L

Kort, maar prettig.

Genoeg warm water en slaapplek was beskikbaar. Ons as groot familie kon lekker saam kuier en ons het almal veilig gevoel en die mooiste uitsig beleef.

Anita L - Dec 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Anita L
Family with young children

Baie lekker en netjies.

Kamer was ruim en baie netjies.

Hanri C - Dec 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanri C
Family with teenagers

Netjiese en bekostigbare verblyf.

Die verblyf was voorwaar netjies, skoon em gerieflik.

Willem E - Dec 2017
Overall score
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Willem E
With spouse/partner

Gemaklik, kort en eenvoudig.

Ontvangs was nie aangenaam nie, maar was eenvoudig en maklik om daar te bly. Skoon en netjies maar die kamers is baie warm.

Rene V - Nov 2017
Overall score
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
5/5
Rene V
With friends

Was a very nice stay. Thanks.

Thanks, we didn't spend much time there but it was great, neat and beautiful.

Ilze V - Nov 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ilze V
With friends

Rustig.

Die rustigheid en stilte was perfek!

Gerrit K - Nov 2017
Overall score
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Gerrit K
Individual traveler

Netjies sonder bling.

Goeie waarde vir geld.

Gerda C - Nov 2017
Overall score
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
1/5
Value for money
5/5
Gerda C
With friends

Very old.

See the stars.

This review has been translated,click hereto view the original version.

Baie oud.

Sien sterre.

You are reading the original review,click hereto view the translated version.

Virginia S - Nov 2017
Overall score
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Virginia S
With spouse/partner

Clean and made us feel at home.

Owner extremely friendly but the housekeeping staff was unfriendly.

Paul C - Nov 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Paul C
With spouse/partner

Dit was plek om te bly na 'n laat aand.

Die plek is nie baie goed afgerwerk nie. En raak vervalle. Veral as daar na vorige foto's kyk van die plek. Byvoorbeeld die swembad/fontein. Daar is geen heining of grensdraad om die plek nie, dit laat 'n ou bietjie onveilig voel. Spinnekop in die bed gevind. Daar is baie voetgangers wat deurloop na hul hutte toe.

Glenn K - Oct 2017
Overall score
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
3/5
Glenn K
With spouse/partner

Kon bietjie meer doen.

Kan meer op klein goed fokus: water in die kamer. Of ten minste 'n glas om water uit te drink. Handdoeke was baie klein.

Magda L - Oct 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Magda L
With friends

Baie vriendelik en skoon.

Met aankoms was ons baie vriendelik ontvang, die aanwysing na ons kamers was duidelik aan ons gegee. Kamers is skoon en ruim. Geen probleem met warm water nie, veilige parking voor jou slaapplek, het baie lekker hier oornag.

Chris W - Oct 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris W
Family with teenagers

The location was beautiful and our room was nice and spacious.

The views were amazing and our room was nice and big and spacious. The only problem is that the walls are very thin, so you can hear things in the other rooms.

Charmaine M - Oct 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Charmaine M
With spouse/partner

Baie rustig.

Baie rustige plekkie, om romanties te wees is Bergvallei eerste keuse.

Madelein M - Oct 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Madelein M
With spouse/partner

Baie tevrede.

Gasvrye ontvangs. Baie mooi foto's geneem in verskeie areas regoor die Estate.

Lizzy L - Oct 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Lizzy L
Family with teenagers

Baie lekker.

Dit was baie lekker gewees, geen klagtes nie.

Agnes S - Sep 2017
Overall score
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Agnes S
Family with teenagers

Safety is a factor, the first night heard people screaming from the nearby settlement.

The place definitely needs to be upgraded, maybe add a communal kitchen, as there are no microwaves or anything, basically it's just a room. There's people walking by all the time which doesn't feel safe. After the keys are handed to you, there is no one in sight, except for the security.

Laura G - Sep 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Laura G
Family with young children

Vriendelike personeel. Goeie kommunikasie.

Die personeel het oor die langnaweek van 24 September 2017 uit hul pad gegaan, om al hulle gaste wat die Sing in Harmonie by Silverstar bygewoon het, te help. Hulle het selfs die kantoor op 'n Sondag oopgemaak om die sleutels te kan oorhandig. Die kamers was netjies. Sal beslis weer hier bly volgende jaar as ons koor weer optree. Dit is regtig baie naby aan Silverstar en bekostigbaar.

Riana V - Sep 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Riana V
Family with young children

Netjies en skoon.

Goed geleë en baie netjies, net ander gaste wat tot laat geraas het.

Valmaine D - Sep 2017
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
5/5
Valmaine D
Family with teenagers

Net slaapplek, niks anders.

Goeie slaapplek. Ander gaste lawaai erg. Geen yskas in kamer.

Ruan B - Sep 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
4/5
Ruan B
Family with young children

Skoon en vars slaapkamers, netjies en skoon.

Die klank digtheid van kamers pla, maar ons sal die plek weer besoek. Geen omheining en nabye plakkers egter 'n kwelpunt.

Sunette J - Sep 2017
Overall score
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Sunette J
Family with young children

Not what we expected at all.

We arrived at Bergvallei to find a picture completely at odds with what was represented. The buildings and general site are not maintained, accommodation feels like a dormitory and I didn't have peace of mind in terms of security. It's a very large establishment with just 1 security guard and a regular fence along which many a soul walk en route to their homes. The rooms looked neat inside but unfortunately we felt too unsafe to stay there.

This review has been translated,click hereto view the original version.

Glad nie wat ons verwag het nie.

Ons het gearriveer by Bergvallei om 'n prentjie te vind wat heeltemal anders lyk as dit wat uitgebeeld word. Geboue en die algemene terrein is nie in stand gehou, die akkommodasie kom soos 'n "koshuis" voor en ek sal nie gemaklik slaap met die mate van sekuriteit nie. Dis 'n verskriklike groot instansie met een sekuriteitswag en 'n gewone draad waarlangs talle mense aanhoudend op en af stap na hulle huise. Die kamers het binne-in netjies gelyk maar ongelukkig het ons net te onveilig gevoel om daar te bly.

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Bergvallei Estates's response

Die kliënt was ongelukkig omdat daar nie TV's is in ons kamers nie, soos aangedui in, en was gevolglik slegs vir 'n paar minute op die perseel. Ons kon ongelukkig nie soos per die kliënt se versoek 'n terugbetaling doen op hul verblyf nie, aangesien dit wel aangedui word dat hierdie gerief nie in die kamers beskikbaar is nie.

Die terrein word wel ten volle onderhou en dus is hierdie stelling onwaar. Die sekuriteitswag beweeg slegs om die akkommodasie blok en parkering terwyl die instansie ook gekoppel is aan 24-uur "armed response". Ons voel verseker dat ons kliënte wel veilig is.

Bergvallei Estates
Sarie B - Sep 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Sarie B
Family with teenagers

Aangenaam.

Ons het vir Saterdagnag by Bergvallei bespreek omdat dit naby aan die plek is waar ons Sondag oggend baie vroeg sou warmlugballon ry. Op baie kort kennisgewing het die ballon diensverskaffer ons laat weet dat hul nie meer Sondag oggend kan opstyg nie (a.g.v. weer), maar dat ons Saterdagoggend kan opstyg. Groot krisis in al ons reëlings! Ons kom 500-600 km ver! En nou is ons verblyf 'n nag te laat - omdat die ballonvlug 'n dag vroeër geskuif is. Ons wou hoor of dit moontlik is dat Bergvallei ons verblyf een nag vroeër kon skuif, maar kon glad nie antwoord by die selnommer wat aan ons verskaf is, kry nie. Ons ry toe wel na Bergvallei en kry toe 'n ander nommer daar. Gelukkig kry ons toe antwoord en groot was ons verligting toe die dame moeite doen om ons te akkommodeer! Hoewel ons groep eers middernag daar aangekom het, het ons heerlik geslaap en is vroeg weer uit om te gaan ballon ry. Baie dankie aan Bergvallei wat ons krisis verstaan het en vir ons gehelp het.

Annemie N - Sep 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Annemie N
Family with young children

Gerieflik.

Baie dankie vir 'n rustige plekkie en skoon en netjiese kamer waar ons die naweek kon tuisgaan.

Lize R - Sep 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Lize R
With spouse/partner

Fantasties.

Ons het lekker gebly, was daar vir 'n troue. Hul het als wat mens nodig het en dit was skoon en netjies.

Willem Nicolaas V - Sep 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Willem Nicolaas V
With spouse/partner

Maklike en gerieflike verblyf.

As jy net 'n bed soek vir die aand is die perfek. Baie dankie.

Bonita J - Aug 2017
Overall score
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
4/5
Bonita J
Family with teenagers

It was a neat and quiet place.

It was a very nice place - very neat and large rooms. The only downfall was the lack of and odd placing of electrical plugs... Otherwise a lovely getaway.

Annette W - Aug 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Annette W
With spouse/partner

Naby alles in omgewing van Krugersdorp.

Aangename verblyf, gerieflike storte met heerlike warm water, baie skoon, sal net addisionele veiligheidsmaatreels byvoeg, bv wagte by parkeerarea

Bergvallei Estates's response

Dankie vir die komplimente. Daar is 'n wag deur die nag by die parkering en akkommodasie area. Hy was dalk net nie raakgesien nie aangesien hy swart klere aanhet.

Bergvallei Estates
Andre B - Jul 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre B
With spouse/partner

Baie goeie diens en baie goeie mense.

Sien sterre.

Suane J - Jul 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Suane J
With spouse/partner

Netjiese kamer.

Die kamer was netjies, die pub of shebeen wat naby of langs die estate is, was baie steurend hul het harde musiek gespeel tot 7 uur die volgende oggend, ons het baie min geslaap!

Bergvallei Estates's response

Ongelukkig het die harde musiek gekom van 'n plek wat omtrent 2 km vanaf ons is. Ons en ander mense in die omgewing het die polisie geskakel deur die nag. Die Muldersdrif polisie is nou bewus van die probleem en die klagtes van almal in die omgewing. Daar sal opgetree word om die probleem op te los.

Bergvallei Estates
Anna M - Jul 2017
Overall score
Cleanliness
4/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
2/5
Anna M
With spouse/partner

Nie baie lekker nie.

Daar was niks groots fout met die plek nie maar ons het 2 uur die oggend opgestaan ek teruggery Rustenburg toe, eintlik verniet betaal. Van iewers in die omgewing het sulke aaklige harde musiek gekom dat ons nie kon slaap nie.

Annemi J - Jul 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annemi J
With spouse/partner

Baie rustig en kalmerend.

Sal definitief weer by Bergvallei bly. Ek het net twee voorstelle. Een, dat hulle ontbyt bedien of dan, dat daar 'n tafel of so in die kamers is om 'n vinnige ete te kan voorberei.

Yvonne C - Jul 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Yvonne C
Family with young children

Clean, neat and tranquil.

Thank you for the hospitality.

This review has been translated,click hereto view the original version.

Skoon, netjies en rustig.

Dankie vir die gasvryheid.

You are reading the original review,click hereto view the translated version.

Tessa E - Jul 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
2/5
Value for money
4/5
Tessa E
Family with teenagers

Noisy.

Very tide and comfortable bed, though we couldn't sleep. There were people chatting til 1 at night, and due to the acoustic one can hear every little sound. Just as we though we could finally sleep, someone outside somewhere started playing music. That lasted from about 2 in the morning til 5 am. We didn't get any sleep. Would recommend for sleeping.

This review has been translated,click hereto view the original version.

Raserig.

Baie netjies en gemaklike beddens alhoewel ons glad nie kon slaap nie. Mense gesels tot 1 uur in die nag en a.g.v. akostiek kan mens elke klank hoor. Net sodra ons gedink het nou kan ons slaap, het iemand êrens buite begin musiek speel. Die het omtrent half twee die oggend begin en aangegaan tot om en by 5 uur. Ons het niks geslaap nie. Sal nie aanbeveel vir slaap nie.

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Bergvallei Estates's response

Daar is 'n nota op elke kamerdeur om gaste te vra vir stilte na 22:00. Daar word ook 'n selfoon nommer verskaf wat geskakel kan word, sou ander gaste nie daarby hou nie. Daar is ook nog verdere tekens in die gange aangebring om gaste te vra om stil te wees na 22:00, en ander gaste in ag te neem.

Bergvallei Estates
Melinda W - May 2017
Overall score
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
5/5
Melinda W
With spouse/partner

No hot water.

Stunning accommodation, but it was terrible not having hot water on a very cold night and very cold morning.

Bergvallei Estates's response

Unfortunately the client did not contact us on the provided number in the room to make us aware of this, as we would have tended to it immediately in the evening already. The geyser supplying this room is in working order, but we suspect that the client did not wait for the hot water to reach the taps, as the room is located on the top storey and its geyser is on the bottom level. Our apologies for the inconvenience. We strive to keep all our clients comfortable.

Bergvallei Estates
Elaine V - May 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Elaine V
Family with teenagers

Breathtaking.

The accommodation is very pretty. The rooms are spacious and clean. The staff is very friendly and I felt immediately at home. I told my husband we should marry again and then we can have the wedding there. Very romantic wedding venue.

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Asemrowend.

Die plek is baie mooi. Die kamers is lekker groot en skoon. Die personeel is baie vriendelik en het my sommer dadelik laat tuis voel. Ek het vir my man gesê ons moet weer trou en dan sal ek dit beslis daar hou. Baie romantiese trou venue plek.

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Helena Petronella V - May 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Helena Petronella V
With friends

Good value for money.

It was beautiful and peaceful. So nice.

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Waarde vir geld.

Dit was mooi en rustig. Baie lekker.

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Lionel B - May 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Lionel B

Value for money!

Group was very happy with their accommodation, even though it was short. Will recommend it. Appreciate it.

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Waarde vir geld!

Groepie was baie ingenome met hulle verblyf al was dit kort. Sal enige tyd aanbeveel. Waardeer.

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Jean L - Mar 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jean L
With spouse/partner

Exactly what we wanted, a clean comfortable place to sleep over and not break the bank.

Great people, clean comfortable accommodation that do not break the bank, exactly what we were looking for, definitely recommend it to people looking to spend the night in Muldersdrift.

Marius M - Mar 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Marius M
With friends

Bergvallei bied skoon, netjiese, bekostigbare akkommodasie binne 'n veilige omgewing.

Al wat ongemaklik was, was die oggend van vertrek, was die kantoor steeds gesluit en die sleutels kon nie op 'n veilige, goedgemerkte plek gelos word nie.

Nicolaas S - Mar 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicolaas S
With spouse/partner

Great.

Great time with great friends.

Felicity J - Mar 2017
Overall score
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Felicity J

Very disappointed with the amount of red ants in the room. Very unsatisfied.

See star rating.

Bergvallei Estates's response

Unfortunately the ants came into the room after the staff cleaned the room and we were not aware, or made aware, of the problem by the guest. The problem have been subsequently sorted out.

Bergvallei Estates
Piet L - Mar 2017
Overall score
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
3/5
Piet L
With spouse/partner

Beautiful gardens and surroundings.

The place is very nice and I also loved the garden and its surroundings and the location suited my circumstances perfectly as I attended a function at Silverstar Casino.

Noel M - Feb 2017
Overall score
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
3/5
Noel M
With spouse/partner

No service.

No follow-up. Only security guard.

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Geen diens

Geen opvolg nie. Net sekuriteitswag.

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Obie V - Feb 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Obie V
With spouse/partner

Lovely.

Clean and tidy accommodation.

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Heerlik.

Skoon en netjiese verblyf.

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Peter B - Jan 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Peter B
With friends

Enjoyable. Would have like to see more of the Estate, but it rained.

It is a gem in the middle of the city. Enjoyed the stay in the spacious room that had all of the necessary amenities. Will definitely recommend this place and stay there again when we are in the area. Thank you.

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Genotvol. Sou meer van die Estate wou sien, maar dit het gereën.

Dit is 'n juweel in die middel van die stad. Heerlik gebly in ruim kamer wat al die nodige toebehore gehad het. Sal definitief die blyplek sterk aanbeveel en sal weer daar bly as ons in die omgewing is. Dankie.

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Carmen G - Dec 2016
Overall score
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
1/5
Value for money
2/5
Carmen G
With spouse/partner

It was not what I expected.

Firstly, I booked a family room, meaning that I have children. There was no bath! Secondly, there were no aircons. I paid that price expecting that there would be an aircon taking inconsideration that there was no televisions. The photos on the website do not reflect the current condition in real life!

Bergvallei Estates's response

The family rooms are clearly advertised to only have a shower. We also do not advertise that we have TV's or air-conditioning. We do have fans in all the rooms. Changes have been made in the last few years so there are some old photos on the internet which is not possible to eliminate completely, but the photos on any of our advertising sites, as well as our website and TravelGround are all up to date.

Bergvallei Estates
Jean L - Dec 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jean L
Family with young children

Fantastic.

We looked everywhere in Muldersdrift for a clean and neat place with overnight facilities, for a reasonable price for 4 people, as we were in the area for a wedding. Bergvallei more than met the expectations. I don't expect 5 star facilities for this price.The women in the office were also very friendly.

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Fantasties.

Ons het orals in Muldersdrift area gesoek vir 'n skoon en netjiese plek wat oorslaapgeriewe het teen 'n billike prys vir 4 mense, aangesien ons 'n troue in die area bygewoon het. Bergvallei het meer as net voldoen hieraan. Ek verwag nie vyfster-geriewe teen hierdie prys nie. Die dames in die kantoor was ook baie vriendelik.

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Janetha F - Dec 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Janetha F

Enjoyed the stay very much.

Enjoyed the stay there. Very nice and clean and the service was good and reception very friendly.

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Baie lekker gebly.

Baie lekker daar gebly. Baie mooi en skoon en die diens is goed en ontvangs was baie vriendelik.

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Monica D - Nov 2016
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Monica D
With friends

Rooms were clean except for the shower.

Rooms were clean, but the shower was not inviting at all.

Dorothy B - Nov 2016
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Dorothy B
With spouse/partner

Quiet and comfortable.

This place looks very old-fashioned and is only a stay-over place. Think it is worth the trouble to add some modern things. The frames in the rooms and the pictures are very old-fashioned. Bathrooms also very old and there wasn't a toilet paper holder in the toilet. For the reason we were there, it was okay, but I wouldn't want to stay there for long. Beautiful but definitely needs work en some improvements would definitely attract people.

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Rustig en gemaklik.

Die plek lyk baie ouderwets en is net 'n slaapplek. Dink dis die moeite werd om bietjie meer moderne goedjies in te bring. Die rame in die kamers en die prente is baie oudtyds. Badkamers ook baie oud en daar was ook nie 'n toiletpapierhouer in die toilet nie. Vir die doel waarvoor ons dit gebruik het was dit oukei, maar ek sou nie lank daar wou bly nie. Baie mooi, maar het werk nodig en baie verbeterings sal beslis mense lok.

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Herman H - Nov 2016
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Herman H
With spouse/partner

Very nice.

Other guests were a bit noisy, but otherwise we had a nice stay.

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Baie lekker.

Ander gaste het bietjie lawaai, maar andersins het ons baie lekker gebly.

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Walter S - Oct 2016
Overall score
Cleanliness
4/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
Walter S
With spouse/partner

Nie baie happy nie.

Daar was geen warm water by die wasbak nie. Rede: kraan was gebreek. Tweedens ketel was stukkend, kon nie eers koffie maak nie.

Chantelle J - Sep 2016
Overall score
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Chantelle J
Family with young children

Nice stay.

The room smelled of smoke. A bit neglected.

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Die verblyf was lekker.

Die kamer het net baie na rook geruik. Bietjie verwaarloos.

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Anna W - Jul 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anna W
With spouse/partner

Awesome!

Will recommend them anytime, excellent service.

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AWESOME!

Sal hulle enige tyd aanbeveel, uitstekende diens.

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Ghita R - Jun 2016
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ghita R
With friends

Tranquil, good beds, pretty place. I would have liked a microwave, fridge and hairdryer for convenience though.

Comfortable, big rooms, clean and neat. Would have liked a fridge and/or microwave because we stayed longer than one day and we didn't always want to go out to eat. There were also no hairdryers or hooks or railings for towels, but otherwise it was pretty and quiet.

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Rustig, goeie beddens, mooi plek. Sal wel mikrogolfoond, yskas en haardroër wou hê vir gerief.

Gerieflik, groot kamers, skoon en netjies. Sal graag yskas en/of mikrogolfoond wou gebruik omdat ons langer as 'n dag oorbly en nie altyd wil uiteet nie. Geen haardroërs en geen handdoek-hakies/reëlings nie, maar anders mooi en rustig.

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Pierre-juan V - May 2016
Overall score
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Pierre-juan V
With spouse/partner

Wat 'n lekker tyd!

Ons het van die verblyf gebruik gemaak gedurende 'n sakereis. Die ligging maak dit ideaal en ons sal beslis weer daar aanklop.

Sanet D - May 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Sanet D
Family with young children

Skoon en netjies met vriendelike diens.

Dit was baie skoon en netjies met pragtige kamers en vriendelike diens. Geen probleem gehad met enige iets nie. Sal weer daar oorslaap. Die Cradle Stone Mall is so naby geleë - letterlik 5 minute se ry daarvan af, so dit was vir ons baie gerieflik.

Louis H - Mar 2016
Overall score
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
2/5
Value for money
1/5
Louis H
With spouse/partner

Kamer was vol miere en baie bedompig.

Prys sou goed gewees het as dit netjies en skoon was.

Bergvallei Estates's response

Die mier probleem in daardie kamer is nou uitgesorteer. Ons is jammer dat miere vir julle 'n indruk van onnetheid geskep het en dat a.g.v. daarvan nie skoon gevoel het nie. Miere is maar seisoenliks en ons sorter dit uit sodra ons daarvan bewus is. Miere is nie 'n refleksie van skoon of vuil nie.

Bergvallei Estates
Antoinette M - Feb 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Antoinette M
With friends

Waarde vir geld.

Naby Ticket Pro Dome so baie gerieflik om na konserte te gaan kyk.

Ilse H - Jan 2016
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Ilse H
With spouse/partner

Netjies, die natuurlike beligting is pragtig.

Dis stil met 'n baie mooi uitsig. Ons het 'n troue by Usambara Venue gehad, ongelukkig was die Lodge reeds vol. Ek het Chanel gekontak, en sy het dadelik begin rondvra in die area vir verblyf vir een aand. Bergvallei Estates het teruggekom na haar en ek het dadelik bespreek. Baie dankie aan Chanel by LekkeSlaap vir jou spoedige terugvoer! Asook Bergvallei Estates vir julle vriendelikheid.

Johan V - Jan 2016
Overall score
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Johan V
With spouse/partner

Teleurstellend.

Bergvallei Estates is definitief nie meer in die toestand soos op die webtuiste aangedui nie. Dis vervalle en verwaarloos. Die swembad was leeg. Die muskiete dra 'n mens weg.

Bergvallei Estates's response

Ons was in die proses om die fontein (dit is nie 'n swembad nie en is slegs 'n paar sentimeter diep - ons adverteer nie dat ons 'n swembad het nie) oor te verf en verander. Dit is nou voltooi. Daar is "Raid mosquito plugs" in elke kamer, wat die gas net moes aanskakel. Dit werk 100% om muskiete weg te hou.

Bergvallei Estates
Bianca N - Dec 2015
Overall score
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Bianca N
With spouse/partner

Pateties.

Die verblyf was pateties asook die geraas om mens! Ons kon niks slaap nie. Ek sal nooit weer hier tuis gaan nie.

Leandri H - Dec 2015
Overall score
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Leandri H
Family with young children

Effens teleurstellend.

Beddens is regtig ongemaklik. Daar is gereël dat die sleutel by sekuriteit sou wees na ure, maar hy moes eers die sleutel gaan soek. Die waaier is hopeloos te klein om enige verskil in die kamer te maak. Geen yskas (baie ongerieflik as jy 3 nagte slaap, veral met kinders wat drinkgoed soek). Die Dorm Room-gevoel is effens raserig en mense wat in die gange jou aangluur is bietjie weird (ons het die Vrydagaand 'n henneparty gehad en die Saterdag gekuierde trougaste). Die fontein was leeg so kinders kon nie eers hulle voete natmaak nie. Alhoewel ons bewus is dat dit nie vir swem bedoel is nie. Ons is een aand vroeër huistoe as gevolg van ongemak. Sal regtig lugversorging en klein yskassie aanbeveel. Vanessa is baie behulpsaam via e-pos.

Bergvallei Estates's response

Ons adverteer slegs oornag fasiliteite, en nie selfsorg vakansie eenhede nie. Ons was ongelukkig in die proses om die fontein oor te verf en te verander.

Bergvallei Estates
Liesl V - Dec 2015
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liesl V
With spouse/partner

Rustige omgewing met pragtige uitsigte.

Baie dankie. Dit was so lekker om van julle dienste gebruik te maak. As fotograaf moet ek baie oorslaap wanneer ek troufoto's ver van die huis af doen en ek sal beslis weer LekkeSlaap en Bergvallei gebruik. Baie dankie vir die puik diens en dat alles in orde was.

Maryka N - Nov 2015
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
4/5
Maryka N
With spouse/partner

Baie prakties en netjies.

Maklik gevind, skoon en netjies en vriendelik ontvang.

Tersia L - Nov 2015
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Tersia L
Family with young children

Dit was perfek!

Ons het blyplek vir 1 aand nodig gehad. Bergvallei Estates was so naby aan alles!

Shannon K - Nov 2015
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Shannon K
Family with young children

Heerlik!

Baie mooi plek. Ons het baie vriendelike diens ontvang. Na 'n lang dag was ons kamers netjies skoon elke keer met skoon handdoeke. Sal enige tyd weer gebruik maak van julle.

Wayne S - Sep 2015
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wayne S
Family with young children

This was a very pleasant stay. The venue is neat and clean and the grounds are very beautiful.

We thoroughly enjoyed our stay at the venue. We booked the family room and it was a spacious, neat and clean. The beds were comfortable and all the basic facilities that we needed were available. The staff was very friendly and the management made you feel at home. The grounds of the venue are extremely beautiful and it creates a relaxed atmosphere. You can lose yourself in its beauty. The venue is ideally placed as it is very close to a shopping mall (2 minutes away) so one does not need to drive far for food … and yet it’s surrounding bush makes you feel that you are out of the busy city life. It is a gem that is great value for money. This venue will definitely see me again and I will recommend it to anyone. Do yourself a favour and give it a try!

Marda V - Aug 2015
Overall score
Cleanliness
3/5
Service
4/5
Location
2/5
Safety
2/5
Value for money
3/5
Marda V
With friends

Teleurgesteld, nie wat ek verwag het nie.

Die akkommodasie geriewe kort beslis aandag. Glad nie beïndruk met lawaaierige gaste wat na 10 uur in die aand ingeklok word nie! Ek dink dit is uiters onprofessioneel om dit toe te laat en dan ander gaste se nagrus te ontwrig. Sal beslis nie weer van hierdie verblyf gebruik maak nie!!

Bergvallei Estates's response

Alle kamers is reeds in die proses om oorgeverf en opgeknap te word. Gaste wat van troues en funksies af kom, kom eers laat in die aande by hulle kamers aan aangesien meeste troues maar laat in die aande eers eindig. Daar is bordjies op om gaste te vra vir stilte na 10 nm, asook 'n nommer om te skakel, sou ander gaste steurend wees. Hierdie gas het nooit geskakel nie, en dus neem ons aan dat dit maar net met die ander gaste se aankoms vir 'n ruk raserig was.

Bergvallei Estates
Michelle F - Aug 2015
Overall score
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Michelle F
With spouse/partner

The accommodation was convenient as we attended a wedding at the venue.

The beds were not the most comfortable and it was quite noisy when people we in the corridor.

Rosalyn E - Jul 2015
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
2/5
Value for money
5/5
Rosalyn E
Family with teenagers

Sal dit aanbeveel.

Baie mooi plek. Die ontvangs is baie vriendelik. Veiligheid kan opgeknap word want enige iemand kan in die plek in ry aangesien daar geen sekuriteitswag is nie. Die skoonmaakdienste was baie beleef en het goed skoongemaak. Al wat vir ons 'n probleem was, was die gordyn by die stort want as jy mans en vrouens saam is werk dit nie so goed nie. My man en seun moes uit die kamer gaan sodat ek en my dogter kon stort of aantrek. Maar behalwe dit kan ek Bergvallei Estates aanbeveel. Dis waarde vir wat jy betaal. Mens moet net stort-tye goed beplan.

Bergvallei Estates's response

Die sekuriteitsman staan op die perseel self, aangesien die hoofhek 'n entjie van die geboue af is. Ons maak ook gebruik van "armed response"wat 24 uur beskikbaar is. Die gordyne wat na die badkamers gaan in die familiekamers is nou ook vervang met nie-deursigtige gordyne vir meer privaatheid.

Bergvallei Estates
Riaan M - Jul 2015
Overall score
Cleanliness
1/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Riaan M
Family with young children

Beslis nie die moeite of geld werd nie. Foto's 'n absolute wanvoorstelling van die realiteit.

Verblyf was vir twee nagte. Ek sal beslis dit nie aanbeveel of weer daar gaan bly nie. Badkamer was vuil, stort vuil. Onaangename ervaring.

Bergvallei Estates's response

Beste Riaan,

Baie dankie vir die terugvoer. Die 'grouting' in die storte, wat wel skoon was, het vlekke op gehad het en dus dalk 'n vuil indruk geskep het. Dit is intussen oorgedoen wat ook dan nou 'n skoner indruk gee.

Groete,
Bergvallei Estates - bestuur

Bergvallei Estates
From R730
per night (sleeps 2)
From R730
per night (sleeps 2)
From R730
per night (sleeps 2)
Make a Booking
  • Capacity: 62 people
  • Check-in: 14:00 to 16:00
    Check-out: 10:00
  • Address: Plot 54 van Wyk Restant, Muldersdrif, 1747, Gauteng
  • All ages welcome
https://d288tngog90ix0.cloudfront.net/AAEAAQAAAAAAAAAAAAAAJDk5MGMyNzg3LTQ1OWUtNDM0NC05YzNhLTAzZWVmY2ViY2M3Yw?w=1440&h=960&fit=crop&auto=format From R730  per night (sleeps 2) 126 5 1 4 Plot 54 van Wyk Restant Muldersdrif 1747 Gauteng 0860 022 102 14:00-16:00 10:00 -26.055404593891 27.83906713128