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Taxes and Extras
Required Documents - In order for a booking to be honoured we require:
1. A copy of ID / Passport
2. Proof of residence (if SA citizen)
3. Signed and completed booking form and booking rules
R1000 Refundable breakage deposit
R350 Laundry fee (Only applicable to 2 night bookings)
An admin fee of R300.00 is payable before check-in.
Cleaning: 1 Hour Cleaning Service - Monday to Saturday – excluding Public Holidays, includes making up of beds, cleaning of bathrooms, sweeping and mopping of all floors. (This does not include dishes)
Cancellation Policy - Custom
Deposit: In the event of a cancellation of a booking the following cancellation policy will apply:
56 to 28 days prior to arrival, forfeit 25% of total rental, 28 to 14 days prior to arrival, forfeit 50% of total rental
14 to 7 days prior to arrival, forfeit 75% of total rental, Less than 7 days prior to arrival, forfeit 100% of rental.We will, however, endeavour to re-let your accommodation, and if successful, your liability to pay the cancellation fee will cease and any balances (including your deposit) will be refunded to you.
A refundable breakage deposit of R 1000 is payable directly to the establishment.