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Biggy Best Cottages

Review Summary

3.9 out of 5from 31 reviews for Biggy Best Cottages
Cleanliness
3.7/5
Service
3.6/5
Location
4.3/5
Safety
4.3/5
Value for money
3.5/5
Monica V - Oct 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Monica V
Individual traveler

Ek was daar vir besigheid, die ligging is goed geleë.

Die staf is vriendelik en was hulpvaardig. Die rondawel waar ek gebly het, was nie wat ek oorspronklik gevra het nie.

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I was there for business, the location is well located.

The staff are friendly and helpful. The rondavel where I stayed was not what I originally asked for.

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Ronel D - Dec 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Ronel D
Family with teenagers

Heerlike oornag gebly.

Blyplek en ontbyt was voldoende. Toaster het nie gewerk nie.

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Great overnight stay.

Lodging and breakfast were adequate. Toaster did not work.

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Anthon M - Dec 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
1/5
Safety
2/5
Value for money
1/5
Anthon M
With spouse/partner

Werkers geen respek. Raas.

Geen ekstra kombers vir koue. Werkers wat skoonmaak raas erg deur middag. Niks kerse. TV se kanale is pateties.

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Workers no respect. Noise.

No extra blanket for cold. Cleaning workers make a lot of noise throughout the afternoon. No candles. TV's channels are pathetic.

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Ian E - Jun 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Ian E
Family with teenagers

Gerieflik geleë maar ongerieflik gebly.

Die kombuis word as volledig adverteer, maar daar was slegs 2 glase, 2 vurke, 3 messe, 2 teelepels, geen ander kombuisgereedskap nie, nie eers 'n afdroogvadoek of waslappie nie. As eenheid geadverteer word vir 4 sou ons verkies om asb. 4 van alles daar te kry. Oond werk nie, geen ekstra komberse nie, ons moes elke aand vra om ons handdoeke terug te kry. Kussings baie pap en ongemaklik.

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Conveniently located but inconvenient stay.

The kitchen is advertised as fully equipped, but there were only 2 glasses, 2 forks, 3 knives, 2 teaspoons, no other kitchen utensils, not even a dish towel or washcloth. If unit is advertised for 4 we would prefer to please. 4 of everything to get there. Oven not working, no extra blankets, we had to ask for our towels back every night. Pillows very mushy and uncomfortable.

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Biggy Best Cottages 's response

Good morning Ian,

Thank you for taking the time to review our establishment. I would like to sincerely apologise for your uncomfortable experience. We will ensure the above listed issues will be attended to as soon as possible.

We can offer you a discounted stay for a future visit if you are willing to give us another chance.

Once again, we are so sorry that you did not enjoy your stay, it saddens us to hear of our customers not being satisfied.

Kind Regards,
Nicky.

Biggy Best Cottages
Anele S - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anele S
Family with young children

Was 'n heerlike plek en ontbyt was heerlik!

Lekker slaapplek naby die snelweg.

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Was a lovely place and breakfast was delicious!

Nice place to sleep near the highway.

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James G - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
James G
With spouse/partner

Well-appointed rooms.

See stars.

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Sybil D - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sybil D
Family with young children

Unbelievable.

Was baie nice gewees.

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Debbie W - Dec 2018
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Debbie W
Family with teenagers

In need of refurbishment - and a good clean!

We booked at Biggy Best because of the location, which was convenient for where our family live (we stayed in the Coach House). So the location was perfect for us, with the cottages a little out of the centre of Howick in a quiet, pleasant location. Surroundings are lovely, with rabbits, ducks, a rooster and a pea hen wandering around, and the complex is gated. Staff were very helpful and friendly too. So almost everything was positive. But: The place is run down and in need of "refreshing" (a paint job throughout wouldn't go amiss, and some general maintenance to improve the overall appearance of the Coach House interior is needed). The kitchen is cramped for 3 people and in need of some TLC and rejigging so that more than 1 person at a time can be in the room. The bath is very badly scratched and marked, which is not very appealing! And the bathroom urgently needs a re-vamp. The unit is poorly equipped for self-catering (we had 2 tiny pots, no pans, 1 teaspoon, 3 forks, and no knives in a 4-sleeper unit). The neighbouring unit has their outdoor space directly outside the dressing area and bathroom (so we had to close the curtains every time someone bathed, and could hear the entire conversation if they went outside to talk on the phone). And the carpet was filthy! I took my shoes off at the door so that I wouldn't walk dirt into the place, and in just the 20 m walk through the bedroom to the bathroom, my white socks were completely filthy underneath! At the very least a steam clean is needed - or perhaps another type of flooring that's more easy to clean (tiles or laminate?) would be more hygienic. Overall we enjoyed our stay in Howick, because we were out visiting and sight-seeing for most of the time. But I probably wouldn't stay at Biggy Best when we return to the Howick area.

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Melinda B - Dec 2018
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
1/5
Melinda B
With spouse/partner

Not well run.

Not run well at all. The room wasn't ready when we arrived. Restaurant couldn't even make us a cup of tea while we waited. No towels in the room. Had to ask for toilet paper. Generally not a great experience unfortunately, surroundings and cottages are nice but not run well at all.

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Riki R - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Riki R
With spouse/partner

Stunning ervaring.

Great vir gesinne met klein kinders ook! Kos fantasties. Diens ongelooflik en vriendelik. Ligging perfek, tuine goed versorg.

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Stunning experience.

Great for families with small children too! Food fantastic. Service amazing and friendly. Location perfect, gardens well maintained.

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Biggy Best Cottages 's response

Good afternoon Riki,

Thank you so very much for the response, it was a pleasure having you with us.

Kind regards,
Debra

Biggy Best Cottages
Amelda W - Jul 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Amelda W
With spouse/partner

Oulike plekkie, kort bietjie werk.

Oulike plekkie, kort net bietjie TLC, maar was skoon en netjies en ontbyt was heerlik!

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Cute place, needs some work.

Cute little place, just needs a little TLC, but was clean and tidy and breakfast was delicious!

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Rudolph C - Apr 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Rudolph C
With spouse/partner

Netjies en in 'n stil, veilige omgewing.

Ons is goed ontvang. Ongelukkig was die Bistro nie Sondagaand oop nie, dus moes ons 'n ander plan maak. Kamer was netjies en gerieflik. Die omgewing was stil en binne 'n kompleks geleë.

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Neat and in a quiet, peaceful environment.

We were well received. Unfortunately the Bistro wasn't open on Sunday night, so we had to make another plan. Rooms were neat and comfortable. The area was quiet and located in a complex.

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Martin G - Dec 2017
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
3/5
Martin G
With spouse/partner

Teleurstellend.

Ek moet erken dat 'n mens die tuin onmiddellik opmerk as jy die perseel binnery. Net jammer dat alles verwaarloos lyk. Ek het die gevoel gekry dat die eienaars aan die begin dit met oorgawe ontwikkel en bestuur het en dat die nuutjie van 'n gastehuis, soos baie ander gastehuise, so met die tyd verdwyn het. Die gevoel van "aan die genade van die bestuurder en personeel oorlaat" het onmiddellik by my opgekom. Die tuin is vuil en oral lê rommel rond. Die ou blou woonwa wat daar staan, skep 'n swak indruk! Die geboue kort 'n nuwe laag verf en die grasdakke 'n ordentlike kam. Ek sal Biggie Best geensins aanbeveel vir reisigers nie!

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Disappointing.

I have to admit that one notices the garden immediately upon entering the premises. Just a shame that everything looks neglected. I got the feeling that the owners at the beginning developed and managed it with dedication and that the novelty of a guest house, like many other guest houses, disappeared over time. The feeling of "left to the mercy of the manager and staff" immediately came to mind. The garden is dirty and there is litter everywhere. The old blue caravan standing there creates a poor impression! The buildings need a new coat of paint and the thatched roofs a decent comb. I would not recommend Biggie Best to travelers at all!

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Kobus C - Aug 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Kobus C
With friends

Gemiddeld.

Kamers gerieflik. Lakens het gate in gehad. Linnegoed nie meer spierwit nie, vol vlekke. Ontbyt was heerlik en goed voorberei.

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Average.

Rooms comfortable. Sheets had holes in them. Linen no longer pure white, full of stains. Breakfast was delicious and well prepared.

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Kobus P - Jul 2017
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
3/5
Kobus P
With spouse/partner

Verblyf was goed. Die ontvangs was nie goed nie.

Die diens in die bistro was pateties. Die kelner/ontvangsdame se diens was swak. Die melkskommel was met suur melk gemaak en die bier was warm. Die steak was heerlik en goed voorberei.

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Accommodation was good. The reception wasn't good.

The service at the bistro was pathetic. The waiter/receptionists' service was bad. The milkshake was made with sour milk and the beer was warm. The steak was delicious and well prepared.

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Anonymous Guest - Jun 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Anonymous Guest
With spouse/partner

Disappointed in rooms ! with good customer service

Really looked forward to our stay at BiggyBest. Even confirmed that they please make sure that it is a king or double it is our honeymoon. (no specials received or said/welcomed) (also given by email that it should be approached to Burger). Asked for a room with a King size or double received a room with 2 single beds (reception arranged for the beds to be moved against each other and we then received a king (not so comfortable but thank you. Blanket did have ' had a big hole in it, there was no kettle in the room either, had to call and reception brought us (I think it's their kettle) that's all she could get. Dinner we got what we asked for nothing to worry about not attributed to home Beautiful painting in room there should be lights shining on it but not worked. Customer service is GREAT

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Kobus J - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kobus J
With spouse/partner

Uitstekend, veral die diens.

Regtig 'n plesier gewees om hier oor te slaap. Die person aan diens het my gebel toe hy sien ek is laat en rigting wysers oor die foon gegee. Hy het ons baie tuis laat voel. Ons sal voortaan elke keer dat ons reis hier oorslaap.

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Excellent, especially the service.

It has really been a pleasure to stay here. The person on duty called me when he saw that I was late and gave directions over the phone. He made us feel right at home. In future, we'll always use these cottages as stopover accommodation.

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Biggy Best Cottages 's response

Thank you for the great review, Kobus. It is always good to here that the staff went the extra mile. We look forward to seeing you again in the not to distant future. Kind regards, The Biggy Best Team.

Biggy Best Cottages
Christiaan S - May 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Christiaan S
With spouse/partner

Warm verwelkoming en gasvry.

Soos reeds gesê was die ontvangs hartlik en die diens flink. Kamer is baie netjies, skoon en smaakvol. Ook was die ontbyt smaaklik en gebalanseerd.

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Warm welcoming and hospitality.

Reception was warm and service efficient. Room very neat, clean and tasteful. Breakfast was tasty and balanced.

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Biggy Best Cottages 's response

Thank you for the lovely review. We are glad you enjoyed your stay. We look forward to seeing you again. Kind regards, The Biggy Best Team.

Biggy Best Cottages
Trudie G - Dec 2016
Overall rating
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Trudie G
Family with teenagers

Teleurstellend.

Die verblyf was beslis net vir 3 mense hoewel ons vir 5 bespreek het. Die dakkamer waar die kinders moes slaap het grillerige matrasse op die vloer gehad en darem 'n kombers en kussing. Geen lakens. Ons moes ook vra vir nog 2 handdoeke. Dit lyk asof iemand vir die aand uitgetrek het dat ons daar kon slaap, aangesien daar 'n paar plakkies voor die bed was, die yskas vuil na gebruik was en die matte grillerig vuil was. Daar was stof en spinnerakke in die hoeke waar ons slegs 'n stoel vir gebruik weggeskuif het. Ek moes vir Doom vra om die spinnekoppe uit die dakkamer te kry dat die kinders kon slaap na dit beslis lank toegestaan het. Die plek het beslis potensiaal.

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Disappointing.

The accommodation was definitely just for 3 people even though we booked for 5. The Loft room where the kids had to sleep had gross mattresses on the floor and a blanket and pillow. No bed covers. We had to ask for 2 more towels. It looked like somebody moved out for the night so that we can sleep there because there were shoes in front of the bed and the fridge and carpets still dirty. There was dust and spider webs in the corners where we moved a chair away. I had to ask for Doom to get the spiders out of the loft room so that the kids could sleep in there after it was closed for way too long. The place definitely has potential.

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Biggy Best Cottages 's response

Thank you for review Mrs Grotsius. I can assure you all the mentioned faults have been addressed and tended to. We apologise for your disappointing stay. As you can see from other reviews, this is not the standard that we aspire to at all. We hope we can have you with us again. Kind regards, The Biggy Best Team.

Biggy Best Cottages
Lynette D - Nov 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Lynette D
With spouse/partner

Convenient and comfortable.

Served its purpose. People very pleasant and helpful.

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Anonymous Guest - Sep 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With spouse/partner

Pleasant, friendly staff.

Our room could do with a mirror by the power plug and the bathroom with a toilet paper roll holder as well as a towel arrangement. Maybe a small scrap basket too. Restaurant Biggy's Bistro provided us with delicious meals.

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Bianca G - Jun 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bianca G
Family with young children

Wat 'n aangename verrassing!

Skoon, pragtige verblyf. Kan nie wag om weer daar oor te slaap nie!

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What a pleasant surprise!

Clean, beautiful accommodation. Can't wait to sleep over there again!

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Biggy Best Cottages 's response

Baie dankie vir die wonderlike resensie. I'm glad you enjoyed your stay.

Thank you for your patronage.

Kind regards
The Biggy Best Team

Biggy Best Cottages
Charles G - Jun 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Charles G
With spouse/partner

Perfek vir 'n vinnige oornagplek.

Sien gerus die sterre.

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Perfect for a quick overnight stop.

Please see our rating.

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Wynand S - Mar 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Wynand S
With spouse/partner

Ons sal weer daar vertoef!

Oulike verblyf, netjies en mooi.

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We will stay there again!

Cute accommodation, neat and beautiful.

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Hielien V - Dec 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
1/5
Value for money
1/5
Hielien V
Family with young children

Lawaaierig en teleurstellend.

As jy hou van partytjies in die parkeerarea van die gastehuis met musiek wat kliphard uit motors speel, 'n geskreeu en gebreek van bottels en 'n gerokery in die gange, dan is dit net die gastehuis vir jou.

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Noisy and disappointing.

If you like parties in the parking area of the guest house with loud music playing from cars, shouting and breaking of bottles and smoking in the corridors, then this is just the guest house for you.

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Erine R - Dec 2015
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Erine R
Family with young children

Dit was 'n ongaangeame ervaring.

Met die aankoms was die diens vriendelik, maar die lakens was vuil asook die bad.

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It was an unpleasant experience.

On arrival, the service was friendly, but the sheets were dirty as well as the bath.

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Amanda H - Nov 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Amanda H
With spouse/partner

Fantastically friendly and helpful staff.

Staff members were very friendly. Room was nice and big. Brilliant bathroom. Thank you for a lovely stay!

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Biggy Best Cottages 's response

Good afternoon Amanda,

Thank you so very much fo taking the time to do a review, not to many people have time with this fast paced world we are in. We hope to see you in the near future, we are making so many improvements.
Kind regards

Debra Clark
General Manager for Evan and Amanda Channing, Owners

Biggy Best Cottages
Ursula M - Nov 2015
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ursula M
On business

Goeie waarde vir geld in die Middellande.

Die ontvangs was hartlik en die kamers was baie netjies en goed toegerus. Beslis goeie waarde vir geld. Daar was wel 2 dinge wat ek ook op Trip Advisor genoem het. 1. Die badkamer moet met 'n goeie "mould buster" behandel word en 'n uitsuigwaaier moet aangebring word. Die bedompige reuk van die badkamer was nogal sterk. 2. Die gaste in kamer 1 het hul hondjie daar gehad. Ek kon nêrens op die bespreking sien dat die plek troeteldiervriendelik is nie. Ek is baie lief vir my hond, wat nie op meubels en beddens toegelaat word nie. Ek sou nie daar bespreek het as ek geweet het dat troeteldiere daar toegelaat word nie. Ek slaap nie graag in 'n bed waar troeteldiere ook geslaap het nie.

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Good value for money in the Midlands.

The reception was warm and the rooms were very neat and well equipped. Definitely good value for money. There were 2 things that I also mentioned on Trip Advisor. 1. The bathroom should be treated with a good "mould buster" and an exhaust fan should be installed. The musty smell of the bathroom was quite strong. 2. The guests in room 1 had their puppy there. I couldn't see anywhere on the booking that the place is pet friendly. I love my dog very much, who is not allowed on furniture and beds. I would not have booked there if I had known that pets were allowed there. I don't like to sleep in a bed where pets have slept.

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Biggy Best Cottages 's response

Good Morning Ursula,
We would like to thank you for pointing out our faults and can assure you that we will work on the above.
Kind regards
DEBRA CLARK

Biggy Best Cottages
Tonya K - Sep 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Tonya K
Family with teenagers

Die kamer is nuut oorgedoen en benodig nog geriewe.

'n Tafel en stoel met spieël is belangrik om werk by te doen en om hare blaas. Die klein rakkie met die ketel is ongemaklik en gevaarlik om op te werk. 'n Waaier in die badkamer is nodig om stoom uit te trek.

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The room is newly redone and needs more amenities.

A table and chair with a mirror is important for doing work and blowing hair. The small shelf with the boiler is awkward and dangerous to work on. A fan in the bathroom is needed to extract steam.

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Marie Kotze K - Aug 2015
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Marie Kotze K
With spouse/partner

Die kamer is ruim en baie netjies.

Ek voel net dat die geriewe 'n bietjie tekortskiet. Die pakplek is minimaal, alles moet op die vloer neergesit word. Daar is net een smal rakkie in die kamer vir die tee en koffie. Verder is daar ook nie 'n spieël in die kamer nie en ek het 'n haardroër verwag.

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The room is spacious and very tidy.

I just feel that the amenities are a little lacking. The storage space is minimal, everything has to be put down on the floor. There is only one narrow shelf in the room for the tea and coffee. Furthermore, there is no mirror in the room and I expected a hair dryer.

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Biggy Best Cottages 's response

Hi, Just wanted to thank you for the review, we have taken some steps to improve and have installed new wardrobes in the rooms, and have installed 5 dressing tables with full mirrors so far and next month will be installing another 8 dressing tables in the rest of the rooms. We have had hairdryers at the reception for guests to use but will be placing them in the rooms in the future. We hope to see you again in the future.

Biggy Best Cottages
Rowan W - Aug 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Rowan W
Family with young children

Goed!

Baie aangenaam en skoon!

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Well!

Very pleasant and clean!

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Biggy Best Cottages 's response

Hi Rowan,
Thank you for your review!
Regards,
The Biggy Best Team

Biggy Best Cottages
From
R1 150
per night, for 2 ppl
From
From R1 150
per night, for 2 ppl
From
R1 150
per night, for 2 ppl
Make a Booking
  • Capacity: 9 people
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 22 Fraser Street, Howick, 3290, KwaZulu-Natal
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAd0d8983b8279ce3403408f88e901edcf0187073c1b26efa1d81c68d49ffb6ffc22ba64113e472514b12716d093a4f8662f38?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 150 per night, for 2 ppl 31 5 1 4 22 Fraser Street Howick 3290 KwaZulu-Natal 021 201 8900 14:00-22:00 10:00 -29.480803235558 30.222327858209
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