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Birdwood Boutique Estate

Guest House

Review Summary

4.1 out of 5from 18 reviews for Birdwood Boutique Estate
Cleanliness
4.0/5
Service
4.3/5
Location
4.2/5
Safety
4.0/5
Value for money
3.9/5
Desmond R - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Desmond R
With friends

Baie lekker.

Baie, baie lekker. Dankie.

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Very nice.

Very, very nice. Thank you.

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Rencia V - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rencia V

Baie ruim kamer.

Die kamer was baie ruim en die kliëntediens was uitstekend.

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Very spacious room.

The room was very spacious and the customer service was excellent.

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Waldo O - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Waldo O
Individual traveller

Die kamer was ruim en netjies, baie goeie ligging.

Die diens was uitstekend en die bed en meubels was baie gemaklik. My enigste klagte is dat die WiFi opvangs was swak.

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The room was spacious and tidy, very good location.

The service was excellent and the bed and furniture were very comfortable. My only complaint is that the WiFi reception was poor.

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Elitia C - Oct 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Elitia C
With friends

Ons het lekker gesellig gekuier.

Ons het lekker gebly, dankie. Ons sou graag die swembad wou gebruik, maar was toe vir renovasies.

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We had a nice cozy time.

We had a great stay, thank you. We would have liked to use the pool, but it was for renovations.

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Anonymous Guest - Mar 2024
Overall rating
Cleanliness
1/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Anonymous Guest
Family with teenagers

Fortunately it was only one night, and we could bear the discomfort.

It's a beautiful place. But the linen is very old. There wasn't a kettle or cleaning stuff in the kitchen. Bath was full of hair and kitchenware was full of dust. If some attention is given we will definitely go back again. The gardens are amazing.

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Jacob W - Mar 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Jacob W
With partner

Baie goed geleë, netjies en skoon. Goed vir net oornag.

Stil, ten spyte van die ligging. Keurig maar bietjie verwaarloos. Die selfsorg-eenheid se toerusting is nie goed nie.

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Very well located, neat and clean. Good for overnight only.

Quiet, despite the location. Neat but a little neglected. The self-care unit's equipment is not good.

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Suzanne S - Oct 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Suzanne S
Individual traveller

Rustig en vredevol.

Ek het my verblyf baie geniet. My kamer was ruim en gemaklik. Ontbyt was heerlik, en die mees aangename verrassing was Busi. Wat 'n lieflike persoon. Ek sal vir seker weer hier kan bly.

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Calm and peaceful.

I really enjoyed my stay. My room was spacious and comfortable. Breakfast was delicious, and the most pleasant surprise was Busi. What a lovely person. I would definitely stay here again.

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Annalie S - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
3/5
Value for money
5/5
Annalie S
With partner

Uitstekend!

Birdwood het ons regtig verras! Dis 'n pragtige plek, ruim en smaakvol. Ons het net 'n oornagplek gesoek, toe kry ons 'n juweel en was spyt ons kon nie langer bly nie. Santie het ons persoonlik ontvang en afgesien, na 'n lekker geselsie. Die enigste probleem is die ligging. Arcadia was altyd 'n spogwoonbuurt, maar dit is nie meer nie. Daar is wel sekuriteit met 'n wag 24 uur op die perseel.

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Outstanding!

Birdwood really surprised us! It's a beautiful place, spacious and tasteful. We were just looking for a place to stay, then we found a gem and were sorry we couldn't stay longer. Santie received us personally and saw us off, after a nice chat. The only problem is the location. Arcadia used to be a posh neighborhood, but it's not anymore. There is security with a guard 24 hours on the premises.

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Janet B - Mar 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Janet B

Nice but no privacy.

We booked a self-catering unit with no pots and pans. There is aircon but no remotes. We have to ask for the W-iFi password.

Anonymous Guest - Jul 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Anonymous Guest
Family with young children

Smaller detail as expected from guest house can be paid attention to such as kettle in room.

No kettle in room as well as decent coffee mugs.

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Hanri L - Apr 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Hanri L
With partner

Heerlik, skoon, rustig.

Birdwood was presies wat ons nodig gehad het om te oornag. Die pragtige tuin skep 'n rustigheid.

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Lovely, clean, peaceful.

Birdwood was exactly what we needed for an overnight stay. The beautiful garden creates a tranquility.

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Arrie B - Sep 2022
Overall rating
Cleanliness
2/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
1/5
Arrie B
With friends

Ons wou omdraai, maar het reeds die volle bedrag betaal.

Die plek lyk glad nie soos die foto’s nie! Die webblad moet dringend opgradeer word, want die plek is vervalle.

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We wanted to turn around, but already paid the full amount.

The place doesn't look like the photos at all! The web page needs to be updated urgently because the place is run down.

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Birdwood Boutique Estate 's response

Hi Arrie, ons is jammer om te hoor dat jy hierdie indruk van ons gastehuis gekry het.
Ons het wel baie kliente wat net goeie goed oor ons te se het.
Ons kan nie amal tevrede stel nie.

Birdwood Boutique Estate
Juanine K - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Juanine K
With partner

Uitstekend!

Dierbare mense en plek is so mooi en netjies.

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Outstanding!

Dear people and place is so beautiful and neat.

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Nicolaas M - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Nicolaas M

Baie veilig en fantastiese gasvrou.

Was baie vriendelik ontvang en dit is 'n fantastiese ou huis met uitstekende dekor en meubels.

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Very safe and fantastic hostess.

Was very kindly received and it is a fantastic old house with excellent decor and furniture.

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Daniel M - Oct 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Daniel M
With partner

Netjies en skoon.

Mens kan rustig daar ontspan en ontsnap vanaf die stad se gewoel.

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Neat and clean.

One can relax there and escape from the hustle and bustle of the city.

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Wilna K - Aug 2021
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
1/5
Wilna K
With partner

Ongemaklik en teleurstellend.

Dit is glad nie 'n 5-ster-akkommodasie nie. Eerste indruk was om om te draai. Die onderhoud word nie gedoen nie. Krane is los en die badkamers is gemuf! Beddegoed en handdoeke is oud en afgeleef. Matras uiters swak toestand. Baie stof, onaangename ondervinding. Niks lyk soos op foto nie. Ontvangs was redelik vriendelik en is eintlik hartseer dat 'n dame van 82 nog kans sien om in die bedryf te werk. Sy was baie tegemoetkomend gewees. Om R810 per nag te betaal sal ek niemand aanbeveel om daar te slaap nie. Ons het nie veilig gevoel nie. Selfs in die area voel mens nie veilig nie, maar dit is die geval in baie plekke in Suid-Afrika.

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Awkward and disappointing.

This is not a 5 star accommodation at all. First impression was to turn around. The interview is not done. Faucets are loose and the bathrooms are moldy! Bedding and towels are old and shabby. Mattress extremely poor condition. Lots of dust, unpleasant experience. Nothing looks like the picture. Reception was quite friendly and it's actually sad that an 82-year-old lady still sees a chance to work in the industry. She had been very accommodating. To pay R810 per night I would not recommend anyone to sleep there. We did not feel safe. Even in the area one does not feel safe, but this is the case in many places in South Africa.

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Birdwood Boutique Estate 's response

Hi Wilna,

Ons is baie jammer dat jy so n slegte ondervinding gehad het.
Ons kan ongelukkig nie amal gelukkig maak nie en het baie gaste wat net goeie ervarings by ons gehad het.
Ons sal wel bietjie ondersoek doen in die kamer waarin jy gebly sodat geen gas so n ervaring met ons sal he nie.

Dankie.

Birdwood Boutique Estate
Natasha S - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Natasha S
Family with teenagers

Huislik.

Vriendelike omgee eienaars. Pragtige tuine en wooneenheid is baie ruim en netjies.

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Homely.

Friendly caring owners. Beautiful gardens and housing unit is very spacious and tidy.

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Paula B - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Paula B
Family with young children

Wonderlik.

Netjies, rustig en vriendelike, behulpsame personeel.

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Wonderful.

Neat, quiet and friendly, helpful staff.

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From
From R750
per night (sleeps 2)
From
R750
per night (sleeps 2)
Make a Booking
  • Capacity: 36 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 11:00
  • Address: 976 Arcadia Street, Arcadia, Pretoria, 0083, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAd335d8080ee41d32f5ca86682ec474ccc4a562c5e75bd41bff78c279e96f2395c0ac0144b505319820f89257dd3b5b609c7f?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R750 per night (sleeps 2) 18 5 1 5 976 Arcadia Street Arcadia 0083 Gauteng 021 201 8900 14:00-19:00 11:00 -25.748018544826 28.229196550926
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