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Boathouse Sea View Suites B&B

Guest House

Review Summary

4.1 out of 5from 4 reviews for Boathouse Sea View Suites B&B
Cleanliness
4.0/5
Service
4.3/5
Location
4.3/5
Safety
4.5/5
Value for money
3.5/5
Michael N - Jan 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Michael N
Family with young children

Was lekker om te braai en die plek te geniet.

Verblyf was goed. Wat jy sien op die fotos is nie wat jy kry nie. 10/10 vir die personeel wat hul beste gee met wat beskikbaar is. Ligging is goed op die strand. Kamers was netjies.

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Was nice to barbecue and enjoy the place.

Stay was good. What you see in the photos is not what you get. 10/10 for the staff who do their best with what is available. Location is good on the beach. Rooms were neat.

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Anton E - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Anton E
With spouse/partner

The stay was excellent, very friendly staff, breakfast was more then what we expected.

Few things that disappointed us a lot that we where looking forward to use, and feel there we lost out on the amount that we paid. Got stuck first day in lift, tried again, but didn't work, so I had to walk staircase up with suitcases. On website you show a larger indoor pool, but see it was made shorter and you added a Jacuzzi. Pool wasn't very clean to be used, and Friday evening the Jacuzzi was on, looking forward to use it, but we could not use it as the temp got stuck on 45°, it was so hot, one person tried to help without any results. Braai in pool area was very filthy inside, and there is now TV as advertised. Regarding the safe, there is one, but it is not fixed to the wall, how must you place your belongings in there and expect to be safe. You also advertise that you have a gym room to be used, only gym equipment that we found was the one rusted machine in the pool room.

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Boathouse Sea View Suites B&B 's response

Thank you for the email and comments raised by our valued clients. We thank them for choosing Boathouse Sea View Suites for their holiday, and we also thank them for raising their disappointment through their stays. We strive for providing good services to our client and we aimed to grow by providing exceptional customer services to our clients.

Lift, As I understand by my colleague, the lift was 100% working and due to confusing instead of pressing 2 for first floor were your room is, you keep on pressing 1, while the lift is already on ground floor (1).
We apologies on the information regarding 17m Swimming pool. Our website designed supposed to updated the page with new information of 7m pool. The Swimming was busy, and even on the same day, we had more than five people using the Swimming pool the whole day. We could not install the cleaning machine because it was in use.

Television on the swimming pool was take out on the 24 December 2019, to be fix. But we have ordered new television for the same place.

Let me take this opportunity to apologies for all unpleasant facts you have mentioned and we really appreciate. We are very sorry and we aimed to improve our services.

Best regards,
Tangeni
Boathouse Sea View Suites Guesthouse
+264 64 463 952

Boathouse Sea View Suites B&B
Braham C - Dec 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Braham C
With spouse/partner

Luuks en baie netjies.

Heerlike verblyf reg voor op die strand. Baie vriendelike personeel. Regtig mooi skoon en netjies. Modern.

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Luxurious and very neat.

Lovely accommodation right in front of the beach. Very friendly staff. Really nice clean and tidy. Modern.

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Boathouse Sea View Suites B&B 's response

Thank you very much, Mr Braham, we really appreciate your kindness and your supports during December 2018 holiday. Secondly, we appreciate your feedback regarding your stay. We improve our services each and every day and we depend more on our client comments, for us to do better for the next clients.

Thank you and we wish you the best of the year 2019 and hope to see you once more.
Tangeni

Boathouse Sea View Suites B&B
Anonymous Guest - Sep 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
4/5
Anonymous Guest

It was very nice.

Our family had a great stay at Boathouse. It was just a bit impersonal and we strongly recommend that the owner put more effort into making the guests feel "at home". There are a few broken lights and it seems as if basic maintenance has not been attended to for a long time. One of our beds' bedding had not been replaced and there were blood marks/stains on the sheets. We asked for the bedding to be replaced. Beautiful location.

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From
R1 860
per night (sleeps 2)
From
From R1 860
per night (sleeps 2)
From
R1 860
per night (sleeps 2)
Make a Booking
  • Capacity: 21 people
  • Check-in: 14:00 to 21:00
    Check-out: 10:00
  • Address: 129 Seal Street, Mile 4, Swakopmund, 0000, Erongo
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA01d838d700ad262d07c7700ff1cf43ec7c65587639b3e3c7a2ec76e3225d396aad244f770a8357ffa640be0dced27654c108?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 860 per night (sleeps 2) 4 5 1 5 129 Seal Street Mile 4 0000 Erongo 021 201 8900 14:00-21:00 10:00 -22.629452662834 14.524156647746
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