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Bushmans Kloof Wilderness Reserve

Lodge

Review Summary

4.6 out of 5from 6 reviews for Bushmans Kloof Wilderness Reserve
Cleanliness
4.5/5
Service
4.3/5
Location
5.0/5
Safety
5.0/5
Value for money
4.3/5
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Magdaleen S - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Magdaleen S
With spouse/partner

Mees fantastiese diens en verblyf wat ons al ooit ervaar het.

Van die oomblik wat ons daar aangekom het, is ons op die hande gedra. Alles is uitstaande - die omgewing, die kamers, die linne, die beddens, die kos. Die personeel se bekwaamheid, vriendelik en professionele optrede is die beste wat ons nog ooit beleef het. Daar is aan elke behoefte waaraan jy kan dink en nie eers kon dink nie, voldoen. Dis die naaste wat ons ooit soos royalty kon voel.

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Most fantastic service and accommodation we have ever experienced.

From the moment we got there, we were taken care of. Everything is outstanding - the setting, the rooms, the linen, the beds, the food. The staff's competence, friendly and professional behavior is the best we have ever experienced. Every need you can think of and couldn't even imagine has been met. It's the closest we've ever come to feeling like royalty.

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Harald D - Feb 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Harald D
With spouse/partner

Outstanding location, lovely staff.

Unfortunately it is obviously allowed to celebrate larger parties there, which is very annoying and should not be allowed in a nature reserve. The last night was completely disturbed due to noises from this group. For this price unacceptable.

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Les E - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Les E
With spouse/partner

Beautiful environment, friendly, professional, knowledgeable staff and excellent food - what more can one ask!

I was seeking a special place at which to celebrate a special event – Bushmans Kloof through the professional staff, excellent food, exceptional ambiance, and beauty of the environment exceeded our expectations. Further, Jannie's knowledge of the environment, fauna, flora and Khoi San paintings was exceptional and added greatly to our enjoyment of the Bushmans Kloof experience! In addition, the efforts of housekeeping (rose petals outside the front door, on either side of the bed and on the bathmat) all contributed to a memorable stay that we’ll remember for a long time!

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Erik K - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Erik K
With spouse/partner

Was heerlik!

Puik diens en vriendelike personeel!

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Was delicious!

Great service and friendly staff!

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Annerie V - Aug 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Annerie V
With spouse/partner

Die prys vir die aand en die diens strook nie.

Bushmanskloof het ons nie voor die tyd verwittig van die staproetes en hoe lank dit neem nie. As ons bewus was, sou ons definitief reeds 14:00 by die oord gewees het om die staproete te kan voltooi voor high tea of aandete. Die high tea was baie karig, mens kon dit nie 'n high tea noem nie, ek stel voor hulle gee dit 'n ander naam. As julle my wil skakel, sal ek in meer detail terugvoer gee, maar die kroegman se interaksie met ons was glad nie na wense nie. Hy was dismissive om die minste te sê. Wanneer 'n kliënt vir jou terugvoer gee oor jou wynpryse (wat 4 keer die kleinhandelprys is) en jy antwoord met "maar dit is 'n spesiale wyn", kan ek net aanneem dat hy nie behoorlik opgelei is nie. Net so met die sitkamers wat vol bespreek was. Toe ons vra wie is so bevoorreg om daar te eet, was sy antwoord "almal wat by Bushmanskloof bly is bevoorreg". Ons was vroeg reeds by die kroeg, later, toe ander gaste opdaag, het hy hulle uitgenooi om een van die tafels te gaan inneem, voor iemand anders dit vat. Die vertrek waar aandete bedien was, het geen sitplek of sitkamers gehad nie, omdat dit opgestel was vir aandete, en derhalwe was die enigste sitplek voor aandete, by die kroeg. Die probleem is die prys. Wanneer jy sulke pryse wil vra, moet jou diens 100% voldoen aan die verwagting wat geskep word. Vir hierdie prys, vlieg ons liewer weer OysterBox toe, waar die diens gelykstaande is aan die kostes.

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The price for the evening and the service do not match.

Bushmanskloof did not inform us ahead of time of the walking routes and how long they take. If we had been aware, we would definitely have been at the resort by 14:00 to be able to complete the walking route before high tea or dinner. The high tea was very meager, you couldn't call it a high tea, I suggest they give it another name. If you want to call me, I will give feedback in more detail, but the bartender's interaction with us was not at all to our liking. He was dismissive to say the least. When a customer gives you feedback about your wine prices (which are 4 times the retail price) and you reply with "but it's a special wine", I can only assume that he is not properly trained. Likewise with the lounges which were fully booked. When we asked who was so privileged to eat there, his answer was "everyone who stays at Bushmanskloof is privileged". We were already at the bar early, later, when other guests arrived, he invited them to take one of the tables, before someone else took it. The room where dinner was served had no seating or lounges, because it was set up for dinner, and therefore the only seating before dinner was at the bar. The problem is the price. When you want to charge such prices, your service must 100% meet the expectation that is created. For this price, we'd rather fly to OysterBox again, where the service is equal to the costs.

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Hanlie B - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanlie B
With spouse/partner

Wat 'n belewenis!

Van die oomblik wat jy aankom tot jy weer vertrek, word jy op die hande gedra. Die kos is heerlik, die rustigheid is iets wat jy nie elke dag beleef nie en die stilte - 'n mens kan dit hoor.

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What an experience!

From the moment you arrive until you leave, you are taken care of. The food is delicious, the tranquility is something you don't experience every day and the silence - you can hear it.

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Bushmans Kloof Wilderness Reserve 's response

Good Morning Hanlie
Thank you for your mail and kind words.
We are happy that your stay was so memorable.
We look forward to welcoming you back to Bushmans Kloof in the near future.

Bushmans Kloof Wilderness Reserve
Get a Quote
From R8 260
R8 260 R6 195
per night, for 2 ppl
From R8 260
R8 260 R6 195
per night, for 2 ppl
6 reviews
Make a Booking
SECURE PAYMENT VIA
TRAVELGROUND.COM
From R8 260
R8 260 R6 195
per night, for 2 ppl
Make a Booking
  • Capacity: 46 people
  • Check-in: 14:00 to 17:00
    Check-out: 12:00
  • Address: Pakhuis Pass Road, 59 km from Clanwilliam, Cederberg Mountains, 8135, Western Cape
  • No children under 8
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA042a03069e56836a313d5ac9afbff15111e94b28bc69ffc5516fd1a38bf95a3b1665519e8c2ee84e82476c500838afaa70e8?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R8 260 nowFrom R6 195 per night, for 2 ppl 6 5 1 5 Pakhuis Pass Road 59 km from Clanwilliam 8135 Western Cape 021 201 8900 14:00-17:00 12:00 -32.116480909544 19.107305895741
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