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Coelacanth Guest House

Guest House

Review Summary

4.3 out of 5from 13 reviews for Coelacanth Guest House
Cleanliness
4.2/5
Service
4.4/5
Location
4.5/5
Safety
4.4/5
Value for money
4.2/5
Bertie F - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bertie F
With spouse/partner

Baie oulike plekkie.

John is 'n baie vriendelike gasheer. Lekker gebly. So stil plekkie.

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Very cute place.

John is a very friendly host. Nice stay. Such a quiet place.

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Ruan V - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ruan V
Individual traveler

Die diens was baie goed.

Die plek was netjies en als het 100% gewerk. Beslis 'n plek om aan te beveel vir iemand wat in daardie rigting gaan.

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The service was very good.

The place was neat and everything worked 100%. Definitely a place to recommend for someone going in that direction.

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Coelacanth Guest House 's response

Goeiedag Ruan, baie dankie vir die uitsteekde boodskap. Baie dankiebaar en was 'n groot plesier om jou by ons te hê. Ons welkom jou einge tyd. Baie dankie

Coelacanth Guest House
Bathandwa N - Jan 2023
Overall rating
Cleanliness
1/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bathandwa N
With friends

Issues.

Booked 2 rooms, one room was not cleaned throughout our stay, drinking water not refilled, dirty cups not taken, coffee/sugar sachets not refilled, no toilet paper in one room.

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Coelacanth Guest House 's response

Dear Bathandwa, we cannot apologise enough for the inconvenience caused during your stay.
We have discussed this with our housekeeper Sylvia, unfortunately, she misunderstood that both the rooms needed to be serviced, not just the one as was done. Drinking bottled water is only supplied once during the guests' arrival. However, everything else that you mention should have been taken care of during the room servicing. We would also like to say thank you so much for the rest of your positive review, it is deeply appreciated.
Please accept our sincere apologies, both from John and Gail and Sylvia.
Warmest regards.

Coelacanth Guest House
Judy B - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Judy B
With spouse/partner

A great stop on our way - very comfy.

We were delighted to find such a comfortable and lovely guest house for the night as we went up the coast. John went the extra mile - giving us soup for supper as there was load-shedding (no electricity), so it was a treat! Very comfy, safe with all amenities available - could even watch a bit of Wimbledon which was a treat! Will definitely recommend! Thanks.

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Coelacanth Guest House 's response

Hi Judy.
It was an absolute pleasure to have you and your hubby around. We are really humbled with your stunning review and touched our hearts. We wish you the best for the rest of your year ahead and looking forward to hosting you again in the future.
Regards
John and Gail

Coelacanth Guest House
Stef B - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stef B
With friends

Baie aangenaam, privaat, oulike dekor.

John is 'n uitstekende gasheer.

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Very pleasant, private, cute decor.

John is an excellent host.

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Anonymous Guest - Sep 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Anonymous Guest
On business

My client was not happy at all

There was no one to welcome the guest was full of cats and you can't get hold of the owners if you contact them

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Theuns T - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Theuns T
With spouse/partner

Baie netjies en gerieflik.

Die kamer is baie netjies en gerieflik en goeie uitleg. Spesiale diens soos DSTV en WiFI en vriendelike ontvangs.

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Very neat and comfortable.

The room is very neat and comfortable, with a good layout. There are special services such as DStv, WiFi and friendly reception.

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Andrea B - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Andrea B
With spouse/partner

Fantasties.

Gasvryheid 1000. Dankie vir allles!

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Fantastic.

Hospitality 1000. Thanks for everything!

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Awie En Anna-marie H - Dec 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Awie En Anna-marie H
With spouse/partner

'n Bietjie teleurstellend, maar goed.

Ons het net 1 nag oorgebly, dit was goed, rustig geslaap, hul het gesê hul verskaf etes en dit kos ekstra, toe met ons aankoms daar het ons navraag gedoen oor die ete, hy sê nee hul voorsien nie etes nie, ons moet maar self na die hoek toe gaan, daar sal 'n plek wees om te eet. Die voedsel daar was baie aangenaam en die mense baie vriendelik, dit was toe verder as net die hoek om te stap. Maar ons het darem iets te ete gekry. Ons het nie weer die eienaar gesien of gehoor voor ons gaan slaap het nie, hy het net die kamer vir ons gewys en weer geloop. Ons was maar teleurgesteld in die man.

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A bit disappointed, but good.

We just stayed the 1 night, it was good, peaceful sleep, they said they provide food and it costs extra, but on arrival we had to enquire about the meal and they said they didn't provide meals at all and that we had to go to the corner where there's a place to eat. The food was very pleasant and the people friendly, but it was further than just walking to the corner. But we at least got something to eat. We didn't see or hear from the owner again before going to bed, he just showed us the room and left again. We were disappointed with him.

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Coelacanth Guest House 's response

Dear Awie, thank you for your feedback. We appreciate both the positive and the negative so that we can improve our service.
We really apologize for the inconvenience that was caused due to the meal/dinner. We have since made contact with Travelground to update this service. It is only available by prior arrangement. Awie, with regards to the hosts presence with our guests we have found that, most guests prefer us to be available but to give them space, normally after check in we leave the guests to their own privacy. We then greet them at breakfast the next morning and this is where the social aspect normally comes into play. We wish you a great 2017 and many happy travels ahead. Warm Regards from John and Gail.

Coelacanth Guest House
Heila S - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Heila S
With spouse/partner

Ons het die Fast Room gebruik en dit is letterlik net slaap en ry, wat mooi en netjies is.

Die gasvrou was baie vriendelik en behulpsaam en het alles vir ons gewys en aanbevelings gedoen aangesien haar man die volgende dag met operasie sou gaan. Die see is net met die straat af en dis 'n lekker stappie. Ons het heerlik geslaap en was reg vir die volgende dag se rit.

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We stayed in the Fast Room and it is literally just sleep and go, which is beautiful and neat.

The hostess was very friendly and helpful and showed us everything and made recommendations seeing as how her husband had to undergo an operation the next day. The beach is just down the road and it is a nice walk. We had such a good night's sleep and was ready for the next day's journey.

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Annatjie V - May 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Annatjie V
With spouse/partner

Awesome!

Awesome plekkie. Gasvryheid was puik. Baie lekker gebly en sal dit definitief aanbeveel. Baie dankie!

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Awesome!

Awesome place. The hospitality was great. Enjoyed our stay and will definitely recommend it. Thank you very much!

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Ann-marie L - May 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ann-marie L
With spouse/partner

Pragtig!

Pragtige plekkie met vriendelike eienaars! Het so lekker gesels die volgende oggend, kon skaars daar wegkom. Was bietjie verras dat die kamer in die huis is, maar dit het glad nie gepla nie. Dit was steeds baie privaat. Die buite-katte is verskriklik oulik en ek het met almal maatjies gemaak. Lieflike plekkie.

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Beautiful!

Beautiful place with friendly owners! We had such a nice chat the next day we could hardly get away! Was a bit surprised that the room was in the house, but it didn't bother us too much. It was still private. The outdoor cats are very cute and I made friends with them all. Lovely place.

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Coelacanth Guest House 's response

Beste Ann-marie, baie dankie vir u pragtige resensie, dit word baie waardeer. Ons was verheug om te hoor dat julle julle verblyf geniet het. Ons hoop julle sal ons weer besoek as julle weer in ons deel van die land is, en hoop ook dat julle die res van jul vakansie in Mossel Baai sal geniet.
Beste wense van John en Gail.

Coelacanth Guest House
Michelle V - Mar 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
2/5
Michelle V
Individual traveler

Uit plek gevoel.

Die kamer was in die huis. Moet een badkamer deel. Katte het darem my geselskap gehou. Ver om te ry Oos-Londen toe om te werk. Ligging is meer vir vakansies en rugsakreisigers.

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Feeling out of place.

The room was in the house. Must share one bathroom. At least cats kept me company. Far to drive to East London to work. Location is more for vacationers and backpackers.

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Coelacanth Guest House 's response

Dear Michelle, firstly thank you for taking the time to write this review. We definitely value all constructive criticism as it only helps us to improve our business.
Michelle, with regards to your booking choice, you did choose our budget accommodation choice which is the cheapest we offer and falls just above a backpacking rate. This inexpensive choice has a shared bathroom, many guests prefer to make use of this alternative as during these financially challenging times it helps to keep their costs down. We apologise profusely that our cats were a nuisance and, in future, we will take every possible step to keep them away from our guests.
The area unfortunately, we are not able to change, Kidd's Beach can be clearly seen as situated 28 km from East London, this sadly we cannot change. We can only hope that guests continue to book with us and enjoy the peace and tranquillity, and the safety that the Village lifestyle brings to one. Michelle, we cannot apologise enough that you did not have a good experience with us. We will definitely address your concerns.
Have a wonderful day going forward.
Warm regards from John and Gail.

Coelacanth Guest House
From
R700
per night (sleeps 2)
From
From R700
per night (sleeps 2)
From
R700
per night (sleeps 2)
Make a Booking
  • Capacity: 10 people
  • Check-in: 14:00 to 21:00
    Check-out: 10:00
  • Address: 186 Village View Road, Kidd's Beach, East London, 5264, Eastern Cape
  • No children under 18
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAedf1999111bae6895375476d3b406646f7c368b2d2a0f46ba484ae8cf13824346f00db60bc7ab9248d6144871dcf9af2d0f1?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R700 per night (sleeps 2) 13 5 1 5 186 Village View Road Kidd's Beach 5264 Eastern Cape 021 201 8900 14:00-21:00 10:00 -33.15336 27.694978
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