Coelacanth Guest House
Review Summary
Theuns T - Nov 2017
Overall score
Very neat and comfortable.
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Baie netjies en gerieflik.
Die kamer is baie netjies en gerieflik en goeie uitleg. Spesiale diens soos DSTV en WiFI en vriendelike ontvangs.
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Andrea B - Jul 2017
Overall score
Fantasties.
Awie En Anna-marie H - Dec 2016
Overall score
A bit disappointed, but good.
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'n Bietjie teleurstellend, maar goed.
Ons het net 1 nag oorgebly, dit was goed, rustig geslaap, hul het gesê hul verskaf etes en dit kos ekstra, toe met ons aankoms daar het ons navraag gedoen oor die ete, hy sê nee hul voorsien nie etes nie, ons moet maar self na die hoek toe gaan, daar sal 'n plek wees om te eet. Die voedsel daar was baie aangenaam en die mense baie vriendelik, dit was toe verder as net die hoek om te stap. Maar ons het darem iets te ete gekry. Ons het nie weer die eienaar gesien of gehoor voor ons gaan slaap het nie, hy het net die kamer vir ons gewys en weer geloop. Ons was maar teleurgesteld in die man.
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Coelacanth Guest House's response
Dear Awie, thank you for your feedback. We appreciate both the positive and the negative so that we can improve our service.
We really apologize for the inconvenience that was caused due to the meal/dinner. We have since made contact with Travelground to update this service. It is only available by prior arrangement. Awie, with regards to the hosts presence with our guests we have found that, most guests prefer us to be available but to give them space, normally after check in we leave the guests to their own privacy. We then greet them at breakfast the next morning and this is where the social aspect normally comes into play. We wish you a great 2017 and many happy travels ahead. Warm Regards from John and Gail.
Heila S - Nov 2016
Overall score
We stayed in the Fast Room and it is literally just sleep and go, which is beautiful and neat.
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Ons het die Fast Room gebruik en dit is letterlik net slaap en ry, wat mooi en netjies is.
Die gasvrou was baie vriendelik en behulpsaam en het alles vir ons gewys en aanbevelings gedoen aangesien haar man die volgende dag met operasie sou gaan. Die see is net met die straat af en dis 'n lekker stappie. Ons het heerlik geslaap en was reg vir die volgende dag se rit.
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Annatjie V - May 2016
Overall score
Awesome!
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Awesome!
Awesome plekkie. Gasvryheid was puik. Baie lekker gebly en sal dit definitief aanbeveel. Baie dankie!
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Ann-marie L - May 2016
Overall score
Beautiful!
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Pragtig!
Pragtige plekkie met vriendelike eienaars! Het so lekker gesels die volgende oggend, kon skaars daar wegkom. Was bietjie verras dat die kamer in die huis is, maar dit het glad nie gepla nie. Dit was steeds baie privaat. Die buite-katte is verskriklik oulik en ek het met almal maatjies gemaak. Lieflike plekkie.
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Coelacanth Guest House's response
Beste Ann-marie, baie dankie vir u pragtige resensie, dit word baie waardeer. Ons was verheug om te hoor dat julle julle verblyf geniet het. Ons hoop julle sal ons weer besoek as julle weer in ons deel van die land is, en hoop ook dat julle die res van jul vakansie in Mossel Baai sal geniet.
Beste wense van John en Gail.
Michelle V - Mar 2016
Overall score
Uit plek gevoel.
Coelacanth Guest House's response
Dear Michelle, firstly thank you for taking the time to write this review. We definitely value all constructive criticism as it only helps us to improve our business.
Michelle, with regards to your booking choice, you did choose our budget accommodation choice which is the cheapest we offer and falls just above a backpacking rate. This inexpensive choice has a shared bathroom, many guests prefer to make use of this alternative as during these financially challenging times it helps to keep their costs down. We apologise profusely that our cats were a nuisance and, in future, we will take every possible step to keep them away from our guests.
The area unfortunately, we are not able to change, Kidd's Beach can be clearly seen as situated 28 km from East London, this sadly we cannot change. We can only hope that guests continue to book with us and enjoy the peace and tranquillity, and the safety that the Village lifestyle brings to one. Michelle, we cannot apologise enough that you did not have a good experience with us. We will definitely address your concerns.
Have a wonderful day going forward.
Warm regards from John and Gail.
- Capacity: 10 people
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: 186 Village View Road, Kidd's Beach, East London, 5264, Eastern Cape
- All ages welcome