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De Acker Guesthouse

10 reviews
Self Catering

Review Summary

3.9 out of 5from 10 reviews for De Acker Guesthouse
Cleanliness
4.4/5
Service
3.5/5
Location
4.2/5
Safety
3.8/5
Value for money
3.7/5
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Khumbulani N - Oct 2022
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Khumbulani N
Individual traveler

It was fantastic. The staff on duty was very kind.

The place is in a secured area.

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Diana H - Aug 2022
Overall score
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
2/5
Value for money
1/5
Diana H
With spouse/partner

Vuil en ongemaklik.

Stokou, muf-ruikende, stukkende beddegoed wat nie die grootte van die bed pas nie. Stokou handoeke met stukkende plekke wat muf ruik. Kussings op bed ruik of iemand voor ons daarop geslaap het en dit nie weer gewas is nie. Ons het sanitizer op die kussings gespuit voor ons daarop geslaap het. Vuil gordyne wat so 20 cm hoër as die stukkende kantgordyn hang. Stukkende toiletbak.

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Dirty and uncomfortable.

Stale, musty-smelling, broken bedding that doesn't fit the size of the bed. Old towels with broken spots that smell musty. Pillows on bed smell like someone slept on them before us and they haven't been washed again. We sprayed sanitizer on the pillows before sleeping on them. Dirty curtains that hang about 20 cm higher than the broken lace curtain. Broken toilet bowl.

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Carla M - Mar 2022
Overall score
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
2/5
Value for money
5/5
Carla M
With spouse/partner

Alles was gerieflik.

Ons kon self rondbeweeg soos nodig. Kombuis en leef area word gedeel met ander gaste. Lyk asof die oppasser in een van die kamers bly.

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Everything was convenient.

We could move around ourselves as needed. Kitchen and living area are shared with other guests. Looks like the babysitter lives in one of the rooms.

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Annamarie G - Oct 2021
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Annamarie G
With spouse/partner

Excellent

Only there was no hot water in the morning.

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Linda B - Sep 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Linda B
With spouse/partner

Gerieflik, veilig en bekostigbaar vir oornag verblyf.

Dankie vir die vriendelike ontvangs. Dit was lekker om warm te kon slaap op 'n yskoue Vrystaatse nag.

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Comfortable, safe and affordable for overnight stay.

Thank you for the friendly reception. It was nice to slept warm on an icy Free State night.

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De Acker Guesthouse 's response

Dear Linda,
Thank you for taking the time to provide us with feedback. We hope to welcome you back in the not so distant future.
Thank you, Andrien.

De Acker Guesthouse
Bruce W - Oct 2018
Overall score
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Bruce W
Family with teenagers

Dit was ongemaklik om saam met 'n kind in die kamer te bly.

Die badkamer uitleg in die kamer maak dit baie ongemaklik om te bad.

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It was uncomfortable to stay in the room with a child.

The bathroom layout in the room makes it very uncomfortable to bathe.

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De Acker Guesthouse 's response

Dear Bruce, thank you for taking the time to provide us with feedback.
Thank you, Andrien.

De Acker Guesthouse
Paul B - Aug 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Paul B
With spouse/partner

Ons het lekker geslaap en vriendelike diens ontvang. Baie dankie.

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De Acker Guesthouse 's response

Dear Elize

Thank you for taking the time to provide us with feedback.

We hope to welcome you back in the not so distant future.

Thank you
Andrien

De Acker Guesthouse
E K - Jul 2018
Overall score
Cleanliness
5/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
E K
With spouse/partner

Baie koue huis.

Ons moes verwarmer koop net om te kon slaap. TV het nie gewerk nie. Afstandbeheer se batterye was pap. Een bedliggie sonder gloeilamp en skerm. Toilet sonder deur is onaanvaarbaar. Kamer en huis was mooi netjies en skoon. Sal hulle nie weer besoek nie.

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Very cold house.

We had to buy a heater just to be able to sleep. TV didn't work. Remote control's batteries were dead. One bedside light without bulb and screen. Toilet without a door is unacceptable. Room and house were very neat and clean. Will not visit them again.

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De Acker Guesthouse 's response

Dear Mr. E

We want to thank you for providing us with feedback and regret that you would not want to return. The issues will be addressed with the owner to get resolved.
Please accept our sincere apologies for the inconvenience you had to endure. All feedback good or bad is taken very seriously and we work hard on improving our facilities and customer experience.

Thank you for taking the time to give us feedback.

Yours sincerely,
Andrien

De Acker Guesthouse
Michelle V - May 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Michelle V
Family with teenagers

Waarde vir geld en baie goeie kliëntediens ontvang, maar kombuistoerusting kort 'n dringende opgradering.

Sien sterre.

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Value for money and very good customer service received, but kitchen equipment needs an urgent upgrade.

See stars.

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De Acker Guesthouse 's response

Dear Michelle,
Thank you for taking the time to provide us with feedback. We value all feedback as it gives us a great understanding of areas we need to improve on and to ensure our guests' stays are comfortable.
Yours sincerely,
Andrien

De Acker Guesthouse
Marli G - May 2018
Overall score
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Marli G
Family with young children

Tuis gevoel en lekker warm geslaap

Dit was baie lawaaierig tot laat in die aand en vroegoggend weer. Kamer was netjies en skoon, het warm geslaap.

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Felt at home and slept nice and warm.

It was very noisy until late at night and early in the morning. The room was neat and clean, we had a warm nights sleep.

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De Acker Guesthouse 's response

Dear Marli,

Thank you for taking the time to provide us with feedback. We value all feedback as it gives us a great understanding of areas we need to improve on and to ensure our guests' stays are comfortable.

Yours sincerely,
Andrien

De Acker Guesthouse
Get a Quote
From
R550
per night (sleeps 2)
From
From R550
per night (sleeps 2)
10 reviews
Make a Booking
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From
R550
per night (sleeps 2)
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  • Free cancellation up to 24 hours before your stay!
  • Capacity: 24 people
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 10 Broster Street, Bethlehem, 9700, Free State
  • All ages welcome
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAf67f7fb31f7f61d9fa80e3f001515b6df57f58f880c7af13980a2a32b14fdc3bcd32914658a13f1cc66e0d306ffdf2ba9d14?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R550 per night (sleeps 2) 10 5 1 4 10 Broster Street Bethlehem 9700 Free State 021 201 8900 14:00-23:00 10:00 -28.24097369914 28.307282924652
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