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 at Desert Palace Hotel | TravelGround
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Desert Palace Hotel

Hotel

Review Summary

4 out of 5from 20 reviews for Desert Palace Hotel
Cleanliness
4.0/5
Service
4.1/5
Location
3.9/5
Safety
4.1/5
Value for money
3.9/5
Janine P - Feb 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Janine P
With friends

Baie lekker

Die swembad moet net bietjie skoongemaak word. Die kos is baie lekker. Baie vriendelik.

Fanie R - Dec 2020
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Fanie R
With spouse/partner

Plek netjies en skoon - ligging goed buite dorp.

Easy to find, outside of town, neat and new, air-conditioning working well!

Duan N - Dec 2020
Overall score
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Duan N
Family with teenagers

Okay.

Hotel was 'n hotel op 'n stadium, maar kan doen met 'n renovation.

Maritza S - Oct 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maritza S
Family with young children

Lekker oornag en almal het goed rus ingekry vir die volgende dag se gebeure

Ons het oornag by Desert Palace Hotel en kon rustig en gemaklik klaar maak die volgende oggend om 'n begrafnis by te woon

Hendrik B - Sep 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hendrik B
On business

Aangenaam.

Aangenaam, veilig en goed vir oornag.

Hendry C - Sep 2020
Overall score
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Hendry C
With spouse/partner

Great.

Personeel van hotel het my verblyf baie aangenaam gemaak.

Albertus Venter V - Mar 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Albertus Venter V
Individual traveler

Lekker.

Basies en lekker. Sal weer daar oorslaap.

Terance F - Mar 2020
Overall score
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Terance F
Individual traveler

It was okay. Nothing exceptional.

Some of the guests were very noisy when retiring. Impacted my sleep.

Marie B - Feb 2020
Overall score
Cleanliness
2/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
1/5
Marie B
With spouse/partner

Nie die geld werd.

Kamers ruik na rook, baie goed los en nie goed vasgemaak.

Elize L - Feb 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elize L
Family with teenagers

Very nice.

Friendly people, always helpful.

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Baie lekker.

Vriendelik mense en altyd behulpsaam.

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Gideon B - Jan 2020
Overall score
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Gideon B
With spouse/partner

Was very disappointed upon arrival. The entire entry hall and some of the passages smelled like smoke.

We were disappointed because we expected more and the smell of smoke was bad.

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Was baie teleurgesteld met aankoms. Die hele voorportaal en van die gange het na rook geruik.

Ons was teleurgesteld want ons het meer verwag en die rookreuk het ons heeltemal afgesit!

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Marlynn M - Sep 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Marlynn M
With spouse/partner

Aangename verblyf.

Blyplek was bevredigend. Het aan personeel inligting rakende interessanthede om te besoek gevra. Kon nie van hulp wees. Kon nie vrae rakende byvoorbeeld pad na en van Augrabies beantwoord nie. Is nie ingelig oor Matriekafskeid daar nie. Met terugkom van dorp 30 minute in tou gewag voor ons kon ingaan. Parkering vir gaste was ook 'n probleem. Het aan persone by ontvangs inligting oorgedra.

Desert Palace Hotel's response

Dear Marlynn,

Ons is jammer vir die ongerief tydens u verblyf hier by ons. Die inligting is oorgedra aan die verskeie departemente om geriewe vir u en ons ander gaste te verbeter vir 'n volgende besoek.

Groete
Desert Palace Hotel

Desert Palace Hotel
Pieter O - Sep 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Pieter O
With spouse/partner

Rustige area met mooi blyplek en lekker kos.

Baie rustige area waar Desert Palace Hotel is. Lekker kos in die restaurant met vriendelike personeel. Die gholfbaan reg teenaan is deel van die perseel - wonderlike uitleg. Sal weer daar inboek indien in die omgewing.

Gerard V - Jun 2019
Overall score
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
1/5
Gerard V
Family with young children

Unsatisfied.

The place is old. Smells like smoke everywhere. TV in rooms old and poor quality.

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Onbevredigend.

Die plek is oud. Ruik na rook orals. TV in kamers oud en beeld swak.

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Desert Palace Hotel's response

Beste Gerard,

Baie dankie vir die terugvoer. Ons is jammer vir u slegte ervaring.

Ons het intussen infrastrukturele veranderinge aangebring om die rook reuk te verwyder.

Ons hoop om julle binnekort weer by ons te sien.

Groete
Desert Palace Holtel

Desert Palace Hotel
Henry V - Jan 2019
Overall score
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Henry V
With spouse/partner

The room was spacious and clean and the exit onto the golf course was very nice.

The service was generally good, but not excellent. The dining facilities are not wonderful and we couldn't eat breakfast on the last day because they only opened 8 hours. The dinner was nice. It wasn't neat around the pool.

This review has been translated,click hereto view the original version.

Die kamer was groot en skoon en die uitgang op die golfbaan baie lekker.

Die diens was oor die algemeen goed, maar nie uitstekend nie. Die eetgeriewe is nie watwonders nie en ons kon op die laaste dag nie ontbyt eet nie omdat hulle eers 8 uur oopgemaak het. Die aandete was lekker. Dit was nie netjies om die swembad nie.

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Karen B - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Karen B
With spouse/partner

Will stay again.

Friendly staff and safe environment.

Philip J - Jul 2018
Overall score
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Philip J
With spouse/partner

Impersonal.

It seems like renovations are taking place all around the room. The people are friendly and to the point. Enjoyed the casino. Restaurant needs to be renovated. Great food.

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Onpersoonlk.

Wil voorkom asof renovasies onderneem word reg rondom ons kamer. Mense vriendelik en saaklik. Het casino geniet. Restaurant benodig opknapping. Kos goed.

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Hein S - Dec 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Hein S
Individual traveler

Accommodation was okay.

I experienced the mattress as being bad.

This review has been translated,click hereto view the original version.

Verblyf was okay.

Ek het die matras as swak ervaar.

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Frik B - Mar 2017
Overall score
Cleanliness
3/5
Service
4/5
Location
1/5
Safety
3/5
Value for money
3/5
Frik B
With spouse/partner

Nie aan te beveel.

Die sigaretrook van die casino area deurtrek die hele hotel en alle areas is die rook 'n lastigheid. Ook in ons kamer wat die verste weg van die casino area was. Kamer was nie gereed met ons aankoms om 14h10 nie. Ons moes 30 minute wag. Geen hotel gids beskikbaar in kamer nie.

David M - May 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
David M
With spouse/partner

Excellent, value for money!

Everything was amazing from the moment we arrived until we left!

This review has been translated,click hereto view the original version.

Uitsteekende,waarde vir geld!

Van ons aankoms tot ons vertrek, was alles puik -,wat meer kan ons sê!

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From R693
per night (for 2 people)
From R693
per night (for 2 people)
From R693
per night (for 2 people)
Make a Booking
  • Capacity: 32 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: Erf 1, Golf Course Road, Keidebees, Upington, 8801, Northern Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGE3YzJmM2Y2LTdkNWYtNGRkNS04MjFiLTRkMDEyNjhjZGZhNQ?w=1440&h=960&fit=crop&auto=format From R693  per night (for 2 people) 20 5 1 4 Erf 1, Golf Course Road Keidebees 8801 Northern Cape 0860 022 102 14:00-19:00 10:00 -28.427050161068 21.299615188947
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