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Diaz Hotel and Resort

Hotel

Review Summary

4.5 out of 5from 211 reviews for Diaz Hotel and Resort
Cleanliness
4.5/5
Service
4.3/5
Location
4.8/5
Safety
4.6/5
Value for money
4.4/5
Danie M - Mar 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Danie M
With spouse/partner

Absolutely shocking! Worst experience.

Terrible! R6500 a night for no hot water and no privacy for three days! Staff absolutely disinterested in providing service and completely incompetent and poorly trained!

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Linde V - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
1/5
Value for money
5/5
Linde V
With friends

Moeite werd.

Wonderlike tyd gewees.

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Worth it.

It was a wonderful time.

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Hennie D - Feb 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Hennie D
With spouse/partner

Verblyf en ontbyt uitstekend maar restaurant pateties.

Die verblyf was regtig uitstekend maar die aandete in hul restaurant was die swakste wat ek nog ervaar het. Moes vra om bedien te word en moes ongeveer 'n uur en 'n half wag voordat ons kos bedien is. Nooit weer nie.

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Accommodation and breakfast excellent but restaurant pathetic.

The accommodation was really excellent but the dinner in their restaurant was the worst I have ever experienced. Had to ask to be served and had to wait about an hour and a half before our food was served. Never again.

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Ryno V - Feb 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Ryno V
Individual traveler

Alles reg behalwe TV werk nie.

Ja, dankie, maar die musiekgeraas van die strandkroeg is hinderlik. Rook op die balkonne is nie wenslik nie.

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Everything ok except TV not working.

Yes, thank you, but the music noise from the beach bar is disturbing. Smoking on the balconies is not desirable.

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John B - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
John B
With spouse/partner

Uitstekend kuier.

Dit is altyd wonderlik om by die Diaz Hotel and Resort tuis te gaan. Breakfast is uitstekend. WiFi en televisie ontvangs is swak.

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Excellent visit.

It's always great to stay at the Diaz Hotel and Resort. Breakfast is excellent. WiFi and television reception is poor.

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Mona L - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mona L
With spouse/partner

Awesome.

Baie lekker gebly en uitstekende diens met vriendelike personeel.

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Awesome.

Very nice stay and excellent service with friendly staff.

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Barbara V - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Barbara V
Individual traveler

Pleasant.

Very pleasant, except for the loud music, would not book in December again.

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Anja C - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Anja C
With spouse/partner

Sal definitief weer teruggaan, perfekte ligging, lekker Afrikaanse vriendelike mense.

Dit was 'n vinnige een-aand-oorblyf gewees, so ons kon nie regtig die omgewing verken nie, maar ons verblyf en ontbyt was baie lekker gewees. Pragtige seefrontkamer. Perfekte ligging.

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Will definitely go back again, perfect location, nice Afrikaans friendly people.

It was a quick one-night stay, so we didn't really get to explore the area, but our stay and breakfast were very nice. Beautiful oceanfront room. Perfect location.

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Elvia W - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elvia W
With spouse/partner

Heerlik en gerieflik gebly vir die paar dae met 'n wonderlike ontbyt soggens.

Ontvangspersoneel was baie vriendelik en hulpvaardig. Kamer was skoon en netjies met 'n mooi see-uitsig. 'n Pluspunt was dat die ligte aan was met beurtkrag en ons veilig gevoel het.

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Lovely and comfortable stay for the few days with a wonderful breakfast in the morning.

Reception staff were very friendly and helpful. Room was clean and tidy with a nice sea view. A plus was that the lights were on with load shedding and we felt safe.

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Lizelle D - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle D
With spouse/partner

Heerlike en ontspanne kuier by Diaz Hotel.

Heerlike kuier by Diaz Hotel gehad. Ontbyt elke oggend was vreeslik lekker. Bahia Bleu Restaurant se bestuurder is 'n gasvrye persoon en hy en sy personeel lewer uitstekende diens.

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Delicious and relaxing stay at Diaz Hotel.

Had a wonderful visit at Diaz Hotel. Breakfast every morning was delicious. Bahia Bleu Restaurant's manager is a hospitable person and he and his staff provide excellent service.

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Lizelle D - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle D
With spouse/partner

Skoon, netjies en super diens van personeel.

Diaz Hotel sal altyd ons gunsteling blyplek wees tydens vakansies. Personeel gaan uit hul pad om gaste vriendelik te behandel. 110% Vir Diaz Hotel.

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Clean, tidy and super service from staff.

Diaz Hotel will always be our favorite place to stay during holidays. Staff go out of their way to treat guests kindly. 110% For Diaz Hotel.

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Diaz Hotel and Resort 's response

Dear Lizelle

Thank you for your beautiful review of our Hotel and Staff - this will be relayed to all our staff members. As a team we always strive to improve our services to our guests. Looking forward in welcoming you back to Diaz Hotel and Resort soon.

Diaz Hotel and Resort
Moya C - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Moya C
Individual traveler

Ongelooflike hotel!

Alles was perfek. Vriendelike en aangename diens.

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Amazing hotel!

Everything was perfect. Friendly and pleasant service.

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Louise V - Aug 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Louise V
On business

Gerieflik, netjies en goed geleë.

Biae netjies en gerieflik geleë. Kommunikasie was bietjie swak oor waar ons moet parkeer, hoe laat ons kamer gereed is, waar ons filmfees se aktiwiteite plaasvind, ens. Andersins baie vriendelike en professionele diens. Kamerdiens baie goed. Sou graag meer opsies vir ontbyt wou hê en moes meer as een keer vra vir lepels ens. Mens verwag meer van 'n vier-ster-hotel, andersins is die restaurant goed. Grootste voordeel van die hotel is die ligging en pragtige uitsig oor die see. Mooiste sonsopkoms wat ek ooit gesien het en dis baie gemaklik.

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Comfortable, neat and well located.

Very neat and conveniently located. Communication was a bit poor about where we have to park, what time our room is ready, where our film festival activities take place, etc. Otherwise very friendly and professional service. Room service very good. Would have liked more options for breakfast and had to ask more than once for spoons etc. One expects more from a four star hotel, otherwise the restaurant is good. The hotel's biggest advantage is its location and beautiful view of the sea. Most beautiful sunrise I've ever seen and it's very comfortable.

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Gerhard V - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Gerhard V
With spouse/partner

Skoon, netjies, gerieflik en pragtige uitsig.

Al paar keer by Diaz gebly en nog nooit teleurgesteld nie.

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Clean, tidy, comfortable and beautiful view.

Have stayed at Diaz's several times and never been disappointed.

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Anonymous Guest - Jul 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Anonymous Guest
Family with teenagers

Disappointing.

We have been to Diaz before and really enjoyed our stay there, but were slightly disappointed this time. The day we got there they didn't know about the 2 rooms we booked, but only one was fixed. A good night's sleep apparently did not give them all the information. There were no blankets in the rooms and we asked for them 3 times at reception before we got them.

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Liesl F - May 2023
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Liesl F
Family with teenagers

Die uitsigte is asemrowend van waar ons gebly het, alles was baie skoon en netjies met aankoms.

Die geysers is nie groot genoeg vir al die gaste nie. Net een kan stort, die bad vul ook net 1/4 op voor dat hy begin koud gaan wat 'n groot teleurstelling was omdat die bad 'n aantekkingspunt was op die foto's. Wasgoedmasjien was ook stukkend.

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The views are breathtaking from where we stayed, everything was very clean and tidy on arrival.

The geysers are not big enough for all the guests. Only one can take a shower, the tub also only fills 1/4 before it starts to get cold which was a huge disappointment as the tub was a focal point in the photos. Washing machine was also broken.

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Ivan M - May 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ivan M
With spouse/partner

Fantasties.

Kamer baie netjies en ligging uitstekend.

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Fantastic.

Room very neat and location excellent.

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Jaco J - Apr 2023
Overall rating
Cleanliness
1/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
2/5
Jaco J
Family with young children

Langnaweekwegbreek.

Netheid nie op standaard nie, woonstel was nie skoon nie. Areas soos trappe en hysbak baie vuil.

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Long weekend getaway.

Cleanliness not up to standard, apartment was not clean. Areas such as stairs and lift very dirty.

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Hannelie D - Apr 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Hannelie D
Family with young children

Rustig, uitgerus, besig.

Daar was 'n paar toerbusse wat opgedaag het en die mense het in die hotel gebly saam met ons, ons moes toe van ons eetsaal skuif na die resturant toe vir die meerderheid van ons verblyf. Dit het nie goed gegaan nie. Die resturant was nie geskik om buffet-ontbyt te lewer nie, ons het lank gewag vir ons kos en toe ons dit kry, was dit nie gaar nie. Ons moes die rest van ons vakansie ontbyt koop wat nou 'n extra koste aan ons was. Die eetsaal waar ons voorheen was, se kos was great gewees, maar toe moes ons nou skuif. Glad nie 'n lekker ervaring nie.

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Calm, rested, busy.

There were a few tour buses that arrived and the people stayed in the hotel with us, we then had to move from our dining room to the restaurant for the majority of our stay. It didn't go well. The resturant was not suitable to deliver buffet breakfast, we waited a long time for our food and when we got it, it was not cooked. We had to buy breakfast for the rest of our holiday which was now an extra cost to us. The food in the dining hall where we used to be was great, but then we had to move. Not a nice experience at all.

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Corinne V - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Corinne V
Family with young children

Baie ruim en netjies.

Dankie, ons het lekker gebly in die Beach Club. Die plekke is van baie goeie gehalte en die hotel is baie behulpsaam.

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Very spacious and neat.

Thank you, we had a great stay in the Beach Club. The places are of very good quality and the hotel is very helpful.

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Christine B - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christine B
With spouse/partner

Great location.

Had a great stay. Location is great. Breakfast has really great options for all. Will visit again.

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Heinrich S - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heinrich S
With spouse/partner

Uitstekend.

Netjiese, skoon kamer en badkamer. Bad wat oor die see uitkyk is 'n treffer. Vriendelike personeel en heerlike ontbyt. Hou dit so.

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Outstanding.

Neat, clean room and bathroom. Bath overlooking the sea is a hit. Friendly staff and delicious breakfast. Keep it that way.

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Uys G - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Uys G
With spouse/partner

Skoon en vriendelike personeel.

Restaurant personeel vriendelik en pryse baie billik.

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Clean and friendly staff.

Restaurant staff friendly and prices very reasonable.

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Anonymous Guest - Dec 2022
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
2/5
Anonymous Guest
Family with teenagers

Incredibly nice in Mossel Bay.

Toilet was not flushed and smelled bad, we went to buy bleach and probably washed him 6 times. Some of the cutlery and plates and cups were dirty in the cupboard and drawer. People next to us no 806 smoked badly our flat was full of cigarette smoke all the time! Only got Netflix last day. Rooms and bathrooms are stuffy, not windows. Apartments that do not have a washing machine tumble dryer and dishwasher were quite a problem, you look for that luxury when you are on holiday. Everything else was nice, the area is perfect!

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Donovan D - Dec 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Donovan D
With spouse/partner

Awesome setting and view.

We enjoyed the view and friendly service. We could walk where we wanted to be, thus eliminating car travel. Breakfast was outstanding. Absolutely beautiful.

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Skye S - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Skye S
With spouse/partner

Baie mooi en netjiese hotel.

Uitstekende ligging. Skoon, netjies en goeie diens.

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Very nice and tidy hotel.

Excellent location. Clean, tidy and good service.

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Kobie V - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kobie V
With friends

Baie lekker.

Sal mense aanbeveel.

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Very nice.

Will recommend people.

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Rhowen M - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rhowen M
Large group

Baie vriendelike personeel. Diaz-strand is netjies en skoon.

Diaz Hotel and Resort is een van die beste hotelle waar ek ooit gewees het. Hulle ontbyt is baie heerlik. Slaapkamers is baie netjies en skoon.

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Very friendly staff. Diaz beach is neat and clean.

Diaz Hotel and Resort is one of the best hotels I have ever been to. Their breakfast is very delicious. Bedrooms are very neat and clean.

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Eleasar M - Nov 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Eleasar M
With spouse/partner

Excellent.

We loved our stay so so much.

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Dorothea K - Nov 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Dorothea K
With spouse/partner

Geniet.

Eenheid was nie baie skoon gewees nie.

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Enjoy.

Unit was not very clean.

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Erika K - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Erika K
With spouse/partner

Net die beste.

Kamer 1009 daai uitsig uit badkamer!

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Only the best.

Room 1009 that view from the bathroom!

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Erika H - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Erika H
With spouse/partner

Dit was baie lekker.

Mooiste see-uitsig!

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It was very nice.

Most beautiful sea view!

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Christo S - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christo S
With spouse/partner

Pragtige ligging en vriendelike diens.

Kamers was elke dag mooi skoongemaak. Ontbyt was baie lekker, personeel was baie vriendelik en die uitsig was net iets besonders. Sal weer gaan kuier.

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Beautiful location and friendly service.

Rooms were nicely cleaned every day. Breakfast was very nice, staff were very friendly and the view was just something special. Will visit again.

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Yvonne B - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yvonne B
With spouse/partner

Een woord: Fantasties!

Goeie ligging, pragtige seeuitsig, Goeie verskeidenheid disse vir ontbyt, vriendelike diens.

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One word: Fantastic!

Good location, beautiful sea view, Good variety of dishes for breakfast, friendly service.

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Lizelle D - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle D
With spouse/partner

Die heel beste plek in Mosselbaai om te bly.

Gerieflik, netjies, skoon, vriendelike ontvangs, heerlike buffet ontbyt, lieflike restaurant om in die aande by te eet. 'n Super hotel en sal altyd terugkom.

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The very best place in Mossel Bay to stay.

Comfortable, neat, clean, friendly reception, delicious buffet breakfast, lovely restaurant to eat at in the evenings. A super hotel and will always come back.

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Thea N - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thea N
With spouse/partner

Baie lekker en skoon akkommodasie.

Skoon en lekker akkommodasie. Kos is baie goed voorberei en word goed voorgesit.

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Very nice and clean accommodation.

Clean and nice accommodation. Food is very well prepared and well served.

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Bernice W - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bernice W
Family with young children

Gesinsverblyf vir 1 aand.

Baie mooi hotel met die mooiste see-uitsig.

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Family stay for 1 night.

Very nice hotel with the most beautiful sea view.

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Llewellyn M - Jul 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
5/5
Llewellyn M
With spouse/partner

Baie lekker. Mooi strand.

Mooi uitsig en lekker op die strand geleë. Daar is nie regtig winkels naby nie en jy het 'n motor nodig om êrens heen te gaan.

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Very nice. Nice beach.

Nice view and nicely located on the beach. There are not really shops nearby and you need a car to go anywhere.

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Nicola P - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicola P
With spouse/partner

Awesome.

Will visit again for sure and stay longer.

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Johan V - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan V
With spouse/partner

Heerlike verblyf met pragtige uitsigte.

Die diens was uitstekend en die ontbyt was heerlik.

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Lovely accommodation with beautiful views.

The service was excellent and the breakfast was delicious.

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Sura S - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sura S
Individual traveler

Baie aangename ervaring, skitterende diens, uitstekende waarde vir geld.

Asemrowende uitsig vanaf my kamer se balkon en dit was wonderlik om met die geluid van die branders aan die slaap te raak. Gerieflike en goed toegruste kamer. Gevoel van luuksheid word geskep.

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Very pleasant experience, brilliant service, excellent value for money.

Breathtaking view from my room's balcony and it was great to fall asleep to the sound of the waves. Comfortable and well equipped room. Feeling of luxury is created.

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Derik W - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Derik W
With spouse/partner

Netjies en mooi.

Uitsig was pragtig! Kamer was baie mooi netjies en skoon en die staff is baie vriendelik. Ontbyt is net vreeslik besig in die oggende en ons moes 'n tafel buite in die hoekie vat, waar ons glad nie diens (koffie of tee) gekry het nie. Ontbyt was wel steeds baie lekker!

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Neat and beautiful.

View was beautiful! Room was very nice, neat and clean and the staff is very friendly. Breakfast is just awfully busy in the mornings and we had to take a table outside in the corner, where we got no service (coffee or tea) at all. Breakfast was still very tasty!

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Anli V - Apr 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
3/5
Anli V
With spouse/partner

Disappointing.

Location and service disappointing, restaurant so overpriced, portions and quality atrocious. Management overall lacking hotel and restaurant. TV channels in rooms so inadequate and outdated. A cold impersonal unimpressive experience.

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Angie N - Apr 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Angie N
With spouse/partner

Mooiste uitsig.

Ongelukkig kan gaste eers stiptelik 14:00 inboek.

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Most beautiful view.

Unfortunately, guests can only check in at 14:00 sharp.

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Cedric B - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cedric B
With spouse/partner

Was baie lekker.

Sal Diaz vir enige persoon aanbeveel. Baie lekker gebly en diens baie goed. Sal enige tyd weer daar bespreek.

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Was very nice.

Would recommend Diaz to anyone. Very nice stay and very good service. Will book there again anytime.

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Patricia J - Mar 2022
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Patricia J
Family with teenagers

The self service apartment was neat and clean, but there was a very bad smell. We contacted reception and were moved to another apartment about an hour later. Not a lot of information regarding hotel, restaurant, parking or access swimming pool given upon arrival. I found the communication very poor. I was quite disappointed.

The self-service apartment was neat and clean, but there was a very bad smell. We contacted reception and were moved to another apartment about an hour later. Not a lot of information regarding hotel, restaurant, parking or access to the swimming pool given upon arrival. I found the communication very poor. I was quite disappointed.

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Michelle H - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle H
With spouse/partner

What a stunning hotel. And the views are just incredible!

Very clean and tastefully decorated. Nice big room and bathroom (with a huge picture window, so you can sit in the bath and watch the waves roll in). And the view from the room and balcony are just as gorgeous.

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Malieka M - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Malieka M
With spouse/partner

The view from our room was spectacular and our stay was wonderful.

I would definitely recommend Diaz Hotel and Resort to family and friends. Bahia Bleu Restaurants food was amazing.

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Ment D - Jan 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Ment D
Family with teenagers

Baie lekker kuier, maar hotel self se hantering van versoeke was nie op standaard nie.

By aankoms is daar 'n addisionele R600 op ons rekening geplaas. Nugter weet waarvoor, en hulle terugvoer was bloot dat die webtuiste 'n fout gemaak het. Handdoeke was ook nie voorsien nie, en de webtuiste se papierwerk het slegs aangedui dat strandhanddoeke gebring moet word. Daar was ook verskille in die inboek- en uitboektye tussen die hotel en dei webtuiste se bevestigings. Die hotel was glad nie tegemoetkomend hieroor nie en het dit voor die deur van die webtuiste geplaas. Die bogenoemde was nie rede om nie weer hier te bly nie, maar is tog iets wat mens weer oorvertel aan ander mense. Ek hoop ek kry my addisionele R600 terug.

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Very nice visit, but the hotel's handling of requests was not up to standard.

Upon arrival, an additional R600 was placed on our account. Sober knows why, and their feedback was simply that the website made a mistake. Towels were also not provided, and the website's paperwork only indicated that beach towels should be brought. There were also differences in the check-in and check-out times between the hotel and the website's confirmations. The hotel was not at all accommodating about this and placed it at the door of the website. The above was not a reason not to stay here again, but is still something that you tell other people about. I hope I get my additional R600 back.

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Elaine H - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
4/5
Elaine H
Family with young children

Die beste vakansie-atmosfeer.

Die swembad, waterpark en strand is alles binne bereik, die atmosfeer is fantasties! Die kamers is pragtig en skoon! Dit raak net baie raserig in die aande met die musiek en jongmense wat kuier. Maar verder is dit fantasties!

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The best holiday atmosphere.

The pool, water park and beach are all within reach, the atmosphere is fantastic! The rooms are beautiful and clean! It only gets very noisy in the evenings with the music and young people hanging out. But other than that it's fantastic!

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Stacey B - Dec 2021
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
2/5
Stacey B
Individual traveler

Loved the location but wasn't very happy with staff and hospitality at the hotel.

See stars.

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Henry M - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Henry M
With spouse/partner

Dit was lekker.

Alles het goed verloop.

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It was nice.

Everything went well.

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Elna L - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elna L
With spouse/partner

Het baie goeie diens ontvang.

Baie skoon en netjies. Vriendelike personeel. Pragtige uitsig oor die see.

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Received very good service.

Very clean and tidy. Friendly staff. Beautiful view of the sea.

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Matt V - Nov 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Matt V
With spouse/partner

Baie aangename hotel.

Baie goed geleë. Goeie en vriendelike diens. Net jammer die KykNet-kanaal het nie gewerk nie.

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Very pleasant hotel.

Very well located. Good and friendly service. Just a pity the KykNet channel didn't work.

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Willem D - Nov 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Willem D
With spouse/partner

Skoon en gerieflik, goeie kos.

Het nie ons bespreeking gehad nie as gevolg van 'n computer system probleem. Nie aanvaarbaar nie, hotel was volbespreek en ons is toe in 'n selfsorgeenheid gesit.

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Clean and comfortable, good food.

Didn't have our reservation due to a computer system problem. Not acceptable, hotel was fully booked and we were then put in a self-catering unit.

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David P - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
David P
With spouse/partner

Fantasties. Sal dit weer wil doen as tyd dit toelaat.

Alles was reg toe ons by hotel aankom en dit was skaars 5 minute tot ons in die kamer was. Die diens was fantasties. Die ontbyt was uitstekend en die personeel was baie behulpsaam. Die weer was uitstekend en ons kon die buitelug geniet.

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Fantastic. Would like to do it again if time permits.

Everything was fine when we arrived at the hotel and it was barely 5 minutes until we were in the room. The service was fantastic. The breakfast was excellent and the staff were very helpful. The weather was excellent and we were able to enjoy the outdoors.

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Charles V - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charles V
With spouse/partner

Asemrowende uitsig oor die baai.

Perfekte ligging . Baie skoon en netjies kamers Perfekte ligging vir ’n wegbreek.

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Breathtaking view of the bay.

Perfect location. Very clean and tidy rooms Perfect location for a break.

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Tersia B - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tersia B
With spouse/partner

Pragtige uitsig, vriendelike diens!

Skoon en netjies met alles wat jy nodig het.

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Beautiful view, friendly service!

Clean and tidy with everything you need.

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Lizelle D - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle D
With spouse/partner

Die beste verblyf, gasvryheid, netjies en asemrowendste uitsig in Mosselbaai. Heerlike ontbyte en aandetes in hotel. Ons sien Diaz Hotel beslis binnekort weer.

Ons was al vele kere in Diaz Hotel en niemand kon hulle nog oorwin wat verblyf aanbetref in Mosselbaai nie.

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The best accommodation, hospitality, neat and the most breathtaking view in Mossel Bay. Delicious breakfasts and dinners in hotel. We will definitely see Diaz Hotel again soon.

We have been to Diaz Hotel many times and no one has been able to beat them when it comes to accommodation in Mossel Bay.

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Bessie V - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bessie V
With spouse/partner

Stylvol en uiters gemaklike suites, fantastiese uitsig oor die oseaan.

Kwaliteit diens ontvang vanaf ontvangs tot by restaurant. Kan Diaz Hotel aanbeveel!

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Stylish and very comfortable suites, fantastic view over the ocean.

Quality service from reception to the restaurant. Can recommend Diaz Hotel!

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Anandi D - Jun 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Anandi D
With spouse/partner

Aangenaam.

Mooi en skoon. Beveel aan.

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Pleasant.

Nice and clean. Recommends.

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Frederik G - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frederik G
With spouse/partner

Ontspannend, rustig, heerlik.

Vriendelike personeel, mooi uitsig, netjies en skoon. Niks is te veel moeite nie. Voorstelle: DSTV meer kanale, Netflix (of smart TV, dan kan jy jou eie gebruik of jou eie DStv). Warmwater-swembad steeds nie beskikbaar nie. Waarom kan jy as hotelgas nie aan einde van jou tydjie daar die restaurant se rekening betaal nie, koppel die twee aan mekaar. Nou moet jy elke keer transaksies deursit op jou kaart. Shuttle diens, dalk na winkelsentrums 2 of 3 keer per dag.

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Relaxing, peaceful, delicious.

Friendly staff, nice view, neat and clean. Nothing is too much trouble. Suggestions: DSTV more channels, Netflix (or smart TV, then you can use your own or your own DStv). Hot water pool still not available. Why can't you as a hotel guest pay the restaurant's bill at the end of your time there, link the two together. Now you have to put transactions on your card every time. Shuttle service, maybe to shopping centers 2 or 3 times a day.

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Sharonne D - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sharonne D
Family with young children

Money well spent, wish I could have stayed longer.

The view was more than I expected, it's a beautiful place.

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Elmien P - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmien P
With spouse/partner

Padlangsvakansie

Hier het ons die beste gebly ooit! Die mooiste kamer met sy balkon met sy fantastiese uitsig op die see. Vingelek, heerlike ontbyte! Droom verblyf.

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Roadside vacation

Here we had the best stay ever! The most beautiful room with its balcony with its fantastic view of the sea. Vinglek, delicious breakfasts! Dream stay.

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Willie L - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Willie L
With spouse/partner

Wonderlik en vriendelike personeel.

Die uitsig oor die strand en see was ongelooflik mooi. Die prys wat ontbyt ingesluit het was beter as baie van die ander plekke.

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Wonderful and friendly staff.

The view of the beach and sea was incredibly beautiful. The price which included breakfast was better than many of the other places.

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Lirize B - Apr 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Lirize B
Family with teenagers

Baie lekker, maar vreeslike geraas in die aande tot na 12:00.

Lawaai van mense tot na 02:00 in die oggende van mense wat daar bly maak dit bietjie onaangenaam.

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Very nice, but terrible noise in the evenings until after 12:00.

Noise from people until after 02:00 in the mornings from people staying there makes it a bit unpleasant.

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Cheryl S - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cheryl S
With spouse/partner

Great experience.

Love the restaurant!

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Henry Y - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Henry Y
With spouse/partner

Heerlik.

Heerlik gebly.

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Delicious.

Had a wonderful stay.

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Schanika G - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Schanika G
With spouse/partner

Baie lekker gebly.

Op die strand. Restaurant het heerlike kos.

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Very nice stay.

On the beach. Restaurant has delicious food.

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Frederik G - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frederik G
With spouse/partner

Pragtige ongewing, lekker gekuier.

Uitstekende ligging, pragtige uitsig, puik diens.

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Beautiful environment, nice visit.

Excellent location, beautiful view, great service.

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Marius V - Dec 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
1/5
Value for money
2/5
Marius V
Family with teenagers

Pretpark langsaan begin van vroeg tot laat oorverdowende musiek. Diaz Hotel se Pirates bedien 7 dae 'n week drank met gepaardgaande lawaai.

Matriekafskeid in hotel gehou met gepaardgaande voertuie wat lawaai.

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Amusement park next door starts deafening music from early till late. Diaz Hotel's Pirates serves drinks 7 days a week with accompanying noise.

Matric farewell held in hotel with accompanying vehicles making noise.

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Evan C - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Evan C
With spouse/partner

Gesellig

Baie lekker. Sal beslis weer besoek.

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Sociable

Very nice. Will definitely visit again.

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Willem S - Nov 2020
Overall rating
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Willem S
With friends

Oornag verblyf.

Neem eie handoeke, eenheid 1001 verwaarloos, van die meubels het sigaret brandkolle op, gedeeltes van die plafon het mufkolle op. Oorprys en kan beter kry in Diaz. Verder moet eenheid reëls en regulasies mooi gelees word, want wat onverwags was, was die R 1500 breekskade deposito. En sou jy een van die reëls oortree word deposito vir dit aangewend. Voorts moet iemand eenheid inspekteer voor jy kan uitklok. Maar niemand is beskikbaar nie. Sal ek weer daar gaan bly? Ek twyfel.

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Overnight accommodation.

Take own towels, unit 1001 neglected, some of the furniture has cigarette burn spots, parts of the ceiling have mold spots. Overpriced and can get better in Diaz. Furthermore, unit rules and regulations must be read carefully, because what was unexpected was the R 1500 breakage deposit. And should you break one of the rules, a deposit will be applied for it. Also, someone must inspect the unit before you can check out. But no one is available. Would I stay there again? I doubt it.

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Magriet D - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Magriet D
Family with teenagers

Baie rustig en uitsig fantasties.

Baie lekker ontspannende plek sal dit vir enige iemand aanbeveel.

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Very peaceful and fantastic view.

Very nice relaxing place would recommend it to anyone.

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Annelie C - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annelie C
On business

Mooi, netjies en baie vriendelike personeel en diens

Die personeel is almal baie vriendelik en die diens is ook flink. Die hele hotel en die kamers is baie mooi netjies en skoon.

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Nice, tidy and very friendly staff and service

The staff are all very friendly and the service is also fast. The whole hotel and the rooms are very nice, neat and clean.

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Thembisa Q - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thembisa Q
With spouse/partner

We had the great time wish I could visit again

The hotel is so clean and neat staff is friendly I wish I had a longer stay

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Renay M - Mar 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
5/5
Value for money
1/5
Renay M
With spouse/partner

Dit was rustig en alles en secure.

Maar hulle sal regtig iets omtrent hulle kakkerlakke doen, dit het ons afgesit, want hulle was tot in die bed. Ons het met bestuurder gepraat, maar daar was geen verandering. Hulle sal kliënte verloor.

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It was peaceful and everything and secure.

But they would really do something about their cockroaches, that put us off because they were in the bed. We spoke to manager but there was no change. They will lose customers.

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Rita P - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rita P
Family with young children

It was a royal experience.

We will definitely go back to Diaz Hotel. The view is magnificent and the apartment is very modern and clean.

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Esté N - Oct 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Esté N

Geen.

Ek het probeer om my verblyf te skuif na 'n ander datum, maar is deur die webtuiste ingelig dat Diaz hotel my datums sal skuif, maar dat ek steeds my deposito verloor omdat ek dit 29 dae voor die besprekingsdatum wou doen. So nee. Ek sal nie by hulle bly nie en hulle definitief nie aanbeveel nie.

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No.

I tried to move my stay to another date but was informed by the website that Diaz hotel will move my dates but that I still lose my deposit because I wanted to do it 29 days before the booking date. So no. I will not stay with them and definitely do not recommend them.

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Lizelle D - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle D
With spouse/partner

Puik kliëntediens en asemrowende uitsig.

Nog nooit enige klagtes gehad oor Diaz Hotel en altyd 'n tevrede kliënt wanneer ons vertrek. Die ontbyt in die oggende is 'n groot wenner.

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Great customer service and stunning view.

Never had any complaints about Diaz Hotel and always a satisfied customer when we leave. The breakfast in the mornings is a big winner.

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Annelien V - Jul 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Annelien V
On business

Sien sterre.

Skoon, vriendelike diens en pragtige uitsig.

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See rating.

Clean, friendly service and stunning view.

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Bertie V - Jun 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
2/5
Bertie V
With spouse/partner

Stunning view.

Stunning view but a little too expensive.

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Alex W - May 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Alex W
With spouse/partner

Lekker.

Net lank gewag om in te gaan na jou kamer toe.

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Nice.

Just waited a while to go to the room.

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Takkies F - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Takkies F
Family with young children

Baie baie lekker.

Baie dankie Diaz Hotel vir 'n lekker verblyf. Sien julle gou weer.

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Very very nice.

Thank you very much Diaz Hotel for a nice stay. See you again soon.

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Manie S - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Manie S
With spouse/partner

A fantastic hotel to stay at, awesome value for money.

The staff is exceptionally friendly and helpful, the location is perfect. I will always return.

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Marieta S - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marieta S
With spouse/partner

Rustig.

Hulle kan net handdoeke in kamers sit. Het afgevlieg spasie is min moes toe handdoeke gaan koop. Hulle kan opsies gee of jy jou self wil skoon maak of jy betaal vir een. Ek sou betaal vir een want jy gaan om te rus. Lieflike plek

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Peaceful.

They can only put towels in the rooms. Did fly off space was little when to buy towels. They can give you options whether you want to clean yourself or pay for one. I would pay for one because you are going to rest. Lovely place.

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Frikkie S - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frikkie S
With spouse/partner

Baie lekker en rustig.

Baie lekker op die strand. Restaurante binne hotel. Ontvangspersoneel baie vriendelik en hulpvaardig.

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Very nice and quiet.

Very nice on the beach. Restaurants inside the hotel. Reception staff very friendly and helpful.

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Charleen O - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charleen O
Family with young children

Stunning uitsig, mal oor die plek.

Ons is weer binnekort terug.

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Stunning view, love the place.

We will be back again soon.

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Jacques B - Apr 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
3/5
Safety
2/5
Value for money
3/5
Jacques B
With spouse/partner

Veroudered.

Die hotel lyk of dit begin verouder en daar is baie klein dinge wat nie reg is nie en “af” voel.

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Obsolete.

The hotel looks like it is starting to age and there are many small things that are not right and feel "off".

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Diaz Hotel and Resort 's response

Baie dankie vir u terugvoer geplaas. Die Diaz Hotel & Resort het die afgelope jaar deur 'n uitgebreide renovasie proses gegaan waartydens al 86 kamers opgegradeer is, badkamers inkluis. Verdermeer was alle publieke areas ook deel van die projek. Ons sal dit waardeer indien u vir ons 'n e-pos kan stuur om presies te kan spesifiseer waar u voel dat die hotel en dit wat ons aanbied, verouderd voorkom sodat ons onmiddelik aandag daaraan kan skenk.

Diaz Hotel and Resort
Sanette B - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sanette B
With spouse/partner

Dit was absoluut fantasties.

Die plek was eenvoudig baie mooi, skoon, goed uitgerus en die view was asemrowend! Ek sal dit enige tyd aanbeveel.

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It was absolutely fantastic.

The place was simply very nice, clean,. We were well rested and the view was breathtaking! I would recommend it anytime.

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Diaz Hotel and Resort 's response

Dankie vir die tyd geneem om u terugvoer te plaas.
Ons is bly om te hoor dat u 'n fantastiese tyd by die Diaz Hotel & Resort gehad het en sien uit na u volgende besoek.

Diaz Hotel and Resort
Sarel S - Mar 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
2/5
Sarel S
Family with teenagers

Ons was slegs vir 2 aande daar gewees, maar het lekker gebly.

Diaz Hotel is ideaal geleë met 'n verskeidenheid van aktiwiteite in die omgewing. Die hotel en wooneenhede was skoon en ons het heeltyd veilig gevoel. Baie lekker gekuier. As ek enigsins kritiek kan lewer - ons was nie bewus van die feit dat daar geen handdoeke beskikbaar sou wees nie (effe van 'n bummer met 4 kinders) en ons selfsorg-eenheid was links onder in hoek - kon nog steeds see sien, maar sjoe, kan net dink hoe dit hoër op moes lyk.

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We were only there for 2 nights, but had a nice stay.

Diaz Hotel is ideally located with a variety of activities in the area. The hotel and accommodation units were clean and we felt safe at all times. Had a great time. If I can criticize at all - we were not aware of the fact that there would be no towels available (bit of a bummer with 4 kids) and our self catering unit was in the bottom left corner - could still see sea but wow, can only imagine how it must have looked higher up.

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Jaco P - Mar 2019
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
4/5
Jaco P
Family with teenagers

Van rooi na 'n lekker ontspannende naweek.

Inboek tyd is 14:00. Na 9 ure op die pad kom ons 13:00 by ons bestemming. So gehoop ons kon net afpak en ontspan, ongelukkig sê die dame by ontvangs ons moet weer oor 'n uur terugkom om in te boek. Oukei, dit is die reël, val daarby in. 14:00 is ons weer daar. Doen die formaliteite, kry die sleutel en beweeg na ons eenheid toe. Daar gekom vind ons die skoonmaker is nog besig om skoon te maak, eenheid is vuil. Ons staan rond. 20 min later kom 'n persoon wat vir ons 'n ander eenheid aanbied. Dankie tog. Skuif weer al die bagasie na die nuwe eenheid. Mooi skoon gerieflik pragtige uitsig. 15:00 kan ons vakansie begin. Saterdag is die hotelswembad wat as 'n pluspunt verkoop word ongelukkig verbode a.g.v 'n privaat funksie. Geen hotelgas mag dit gebruik nie. Glad nie reg teenoor die gaste nie. Dit was net die 3 punte wat my warm onder die kraag gemaak het. Kos uit die restaurant puik. Goeie waarde vir geld.

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From red to a nice relaxing weekend.

Check-in time is 14:00. After 9 hours on the road we arrive at our destination at 13:00. So hoped we could just unpack and relax, unfortunately the lady at reception says we have to come back in an hour to book in. Okay, that's the rule, fall in with it. 14:00 we are there again. Do the formalities, get the key and move to our unit. Once there we find the cleaner still cleaning, unit is dirty. We stand around. 20 minutes later a person comes who offers us another unit. Thank goodness. Move all the luggage to the new unit again. Nice clean comfortable beautiful view. 15:00 we can start our holiday. On Saturday, the hotel swimming pool, which is sold as a plus point, is unfortunately prohibited due to a private function. No hotel guest may use it. Not fair to the guests at all. It was only the 3 points that got me hot under the collar. Food from the restaurant great. Good value for money.

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Linda G - Mar 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Linda G
On business

Aangenaam, net bietjie raserig en badkamer kry geen vars lug.

Woonstel is stunning, maar groot afbreuk word gemaak weens donker hoofslaapkamer en badkamer. Badkamer kry ook geen vars lug. Alles bly klam. Personeel raas baie in gange vroegoggend.

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Pleasant, just a bit noisy and bathroom doesn't get any fresh air.

Apartment is stunning, but a big detraction is made due to dark master bedroom and bathroom. Bathroom also gets no fresh air. Everything stays moist. Staff make a lot of noise in corridors early in the morning.

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Carl V - Mar 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Carl V
With spouse/partner

Nice place to stay.

Right on the beach, very clean, good food in restaurant.

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Ilze K - Mar 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Ilze K
With friends

Altyd lekker om in Diaz Hotel te bly, beste uitsig, mooi kamers, lekker ontbyt, sentraal geleë.

Beste uitsig, mooi, netjiese kamers en badkamers. Lekker ontbyt, gerieflik naby alles geleë. Hoop nie die prys gaan binnekort op nie.

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Always nice to stay in Diaz Hotel, best view, nice rooms, nice breakfast, centrally located.

Best view, nice, tidy rooms and bathrooms. Nice breakfast, conveniently located near everything. Hope the price doesn't go up anytime soon.

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Diedre C - Feb 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Diedre C
With spouse/partner

Room service food was appalling, service was friendly but inconsistent.

The quality/hygiene standards of the kitchen need a serious going over. We ordered room service 3 times and every single time the food was inedible: greasy, badly prepared. The recycling of previous day's food in the buffet breakfast area bordered on dangerous. Processes need to be instituted to stop over-catering and dealing with leftovers. I am sure the same fruit salad was served to us for over a week as was the butter which tasted rancid. Too much greasy food in the cooked section - no alternatives for those on a fat free diet. Some days we were served tea an coffee at our tables and others not. Twice we had to phone reception to get more toilet paper because it had not been replenished (seriously)!

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Marjory M - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marjory M
Family with young children

Simply love the location.

Lovely view, child friendly, definitely going back there again.

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Lorinda B - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lorinda B
With spouse/partner

Baie tevrede met verblyf en sal dit aanbeveel vir ander.

Ons het baie lekker by die Diaz hotel gebly, die personeel is baie vriendelik en behulpsaam en ons sal beslis weer daar tuis gaan.

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Very satisfied with the accommodation and will recommend to others.

We had a great stay at Diaz Hotel. The staff is very friendly and helpful and will go back.

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Christi D - Feb 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Christi D
Individual traveler

Die uitsig was asemrowend.

Alles was baie skoon en netjies. Personeel was vriendelik.

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The view was breathtaking.

Everything was clean and neat. Staff was friendly.

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Anonymous Guest - Feb 2019
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest

Uncomfortable.

It took me 2 hours to go through the 3 page inspection and a lot of the stuff on the list is out of date and messed up.

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Angela L - Jan 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Angela L
With spouse/partner

Excellent service.

We had some issues with our booking and where we were placed. Before booking make sure you fully understand what you're getting and what you will need to bring.

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Nico E - Jan 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Nico E
Family with young children

The most relaxing holiday.

The views are spectacular. The rooms are very clean and the staff is friendly. The breakfast was definitely the best. I would recommend Diaz Beach Hotel any day. The only bad experience we had was at the pool, it's not just for hotel guests as advertised. Other holiday goers who were clearly not staying in the hotel that occupied the beach loungers at the pool from 5 am only arriving at 12 pm and leaving at 4 pm. There was absolutely no control at the pool's gate. Also the walk through at the hotel's entrance by random people was a big irritation as the lobby was crowded most of the time.

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Dorothy M - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dorothy M
Family with young children

Awesome.

Ontbyt bietjie teleurstellend (geregte nie elke dag baie vars nie), maar verder awesome.

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Elna L - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elna L
With spouse/partner

Die diens by Diaz Hotel is baie goed, al die personeel is vriendelik en behulpsaam en alles is skoon en netjies.

Die ontbyt by die hotel is van top gehalte sowel as die diens en die diens wat ons by al die personeel gekry het was baie goed. Hulle almal verdien 'n pluimpie. Dankie dat julle ons verbly so aangenaam gemaak het.

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The service at Diaz Hotel is very good, all the staff are friendly and helpful and everything is clean and tidy.

The breakfast at the hotel is of top quality as well as the service and the service we received from all the staff was very good. They all deserve a thumbs up. Thank you for making our stay so pleasant.

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Liezl W - Dec 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Liezl W
Family with young children

Baie aangenaam, behalwe as iets skeefloop, dan is dit 'n groot gesukkel!

Ons het reeds 'n jaar vooruit ons verblyf vir Desember 2018 bespreek. Onvoorsiene omstandighede het ons genoodsaak om ons verblyf met 3 van die 10 dae te verkort. Die reëlings rondom verminderde dae was minder aangenaam en 'n frustrasie om gereël te kom.

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Very pleasant, except if something goes wrong, then it's a big hassle!

We have already booked our accommodation for December 2018 a year in advance. Unforeseen circumstances forced us to shorten our stay by 3 of the 10 days. The arrangements around reduced days were less pleasant and a frustration to get arranged.

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Karin D - Dec 2018
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
3/5
Karin D
Family with young children

Die verblyf was netjies, skoon en geskik.

Die woonstel was baie netjies en ruim met lieflike gemaklike beddens. Wonderlike see-uitsig. Geen briket-braaigeriewe op die stoepie nie. Die kombuis was baie swak toegerus. Slegs 4 van elk - letterlik 4 teelepels. Daar is plek vir 'n skottelgoedwasser, maar daar is geen. Daar word glad nie die opsie van skoonmaakdienste gegee deur die hotel nie. Jy mag ook nie iemand van buite kry om te kom skoonmaak nie - dit is nie toelaatbaar nie. Die gebou is baie raserig. Alles weergalm. Deure wat klap. Baie swak ventilasie in die slaapkamers. Die parkeerarea is baie onprakties. Ons het gewoon op die vierde vloer. Ons parkering was op die 4de vloer buite. Daar is geen parallelle-ingang tussen die parkeerarea en jou vloer waar jy woon nie. Jy moet weer sak derde vloer toe om te kan inkom by die gebou. Die trappe in die parkeerarea is gesluit vir gebruik, so jy moet in die pad stap waar die karre ry om by die derde vloer se ingang te kom. Met bagasie of inkopies is dit ongemaklik. Ons het die heel week op die buite parkering gestaan by die derde vloer se ingang. Jou waentjie en jou kar is ook vêr van mekaar verwyder, want waentjie-staanplek is weer net op die derde vloer. Ons het 'n goeie prys betaal per nag, want ek het meer as 'n jaar vooruit bespreek, maar ek sal nie weer hierdie woonstelle bespreek in die toekoms nie. Ek sal dit ook nie regtig aanbeveel inaggenome al die faktore wat vir my belangrik is vir vakansie gemak nie.

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The accommodation was neat, clean and suitable.

The apartment was very neat and spacious with lovely comfortable beds. Wonderful sea view. No briquette braai facilities on the stoepie. The kitchen was very poorly equipped. Only 4 of each - literally 4 teaspoons. There is room for a dishwasher, but there is none. The hotel does not offer the option of cleaning services at all. You may also not get someone from outside to come and clean - this is not permissible. The building is very noisy. Everything echoes. Slamming doors. Very poor ventilation in the bedrooms. The parking area is very impractical. We lived on the fourth floor. Our parking was on the 4th floor outside. There is no parallel entrance between the parking area and your floor where you live. You have to drop down to the third floor again to enter the building. The stairs in the parking area are closed for use, so you have to walk in the road where the cars drive to get to the third floor entrance. With luggage or shopping it is inconvenient. We have been standing in the outside parking lot at the third floor entrance all week. Your pram and your car are also far removed from each other, because pram parking is again only on the third floor. We paid a good price per night as I booked over a year in advance, but I will not book these apartments again in the future. I wouldn't really recommend it either considering all the factors that are important to me for holiday comfort.

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Noelene H - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Noelene H
Family with young children

Fantastic view of the ocean!

The location is the best part, the beach is on the doorstep. The little restaurant on the ground was lovely and convenient and a convenience shop within walking distance. The hot pools were a few meters from the hotel which is recommended for children. Staff is exceptionally friendly and helpful, good value for a 3 star hotel.

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Graham B - Nov 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Graham B
With spouse/partner

Aangenaam. Onverbeterlike uitsig.

Parkering in parkeer-garage is totaal onprakties en onveilig vir senior burgers.

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Pleasant. Unbeatable view.

Parking in the parking garage is totally impractical and unsafe for senior citizens.

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Johan S - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan S
With spouse/partner

Baie netjies, mooiste see-uitsig, vriendelike werknemers.

Die moeite werd gewees. Skoon, netjiese selfsorg-eenhede.

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Very tidy, most beautiful sea view, friendly employees.

It was worth it. Clean, tidy self-catering units.

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Bertie V - Oct 2018
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
3/5
Bertie V
With spouse/partner

Kalmerend en rustig.

Netjiese hotel met 'n kalmte van die see se gedreun.

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Calming and peaceful.

Neat hotel with the calming atmosphere of the ocean's roar.

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Charmaine S - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charmaine S
With spouse/partner

Heerlik veral die ontbyt, die restaurant se kos was ook heerlik. Die kamer was ook baie netjies.

Ons was baie bly om in ons taal, Afrikaans bedien te word.

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Delicious, especially the breakfast, the restaurant's food was delicious as well. The room was also very neat.

We were very happy to be served in our language, Afrikaans.

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Beatri F - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Beatri F
Family with young children

Netjies, skoon en gemaklik.

Baie vriendelike en behulpsame personeel sal vir seker teruggaan.

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Neat, clean and comfortable.

Very friendly and helpful staff will go back for sure.

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Jacob L - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacob L
Family with young children

Onbeskryflik lekker.

Ons het die verblyf terdeë geniet.

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Unbelievably enjoyable.

We really enjoyed the stay.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd wat u geneem het om terugvoer te plaas. Ons is baie bly om te hoor u het u welverdiende vakansie geniet by die Diaz Hotel and Resort se selfsorg eenhede en sien uit na u volgende besoek.

Diaz Hotel and Resort
Sophia S - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sophia S
With spouse/partner

Dit was fantasties.

Die verblyf was wonderlik en buffet ontbyt uit die boeke. Kliëntediens was ook uitstekend. Sal definitief weer daar gaan bly.

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It was fantastic.

The accommodation was wonderful and buffet breakfast from the books. Customer service was also excellent. Will definitely stay there again.

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Cindy B - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cindy B
Family with teenagers

Aangenaam.

Daar was 'n paar klein probleme maar hulle het ons spoedig gehelp om ons verblyf gesellig te maak.

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Pleasant.

There were some small problems but they quickly helped us to make our stay cozy.

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Diaz Hotel and Resort 's response

Baie dankie vir u wonderlike gesindheid en verstaan. Gaste soos u maak ons werk sommer baie makliker. Ons sien uit na u volgende besoek.

Diaz Hotel and Resort
Sibonise M - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sibonise M
With friends

Beautiful, clean and spacious apartment.

The service at the reception was excellent. The room was exactly what I saw on the site, my expectations were met.

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Diaz Hotel and Resort 's response

Thank you very much for taking the time to post your feedback. We look forward to welcoming you back sometime soon!

Diaz Hotel and Resort
Charles M - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charles M
On business

Lekker.

Goeie verblyf, sakpasprys, op die see.

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Nice.

Good accommodation, pocket-friendly price, on the sea.

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Diaz Hotel and Resort 's response

Ons is bly om te hoor u het fasiliteite, etes en verblyf na wense gevind en sien uit na u volgende besoek!

Diaz Hotel and Resort
Welmireana H - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Welmireana H
Large group

Asemrowend.

Alles was soos beskryf in die advertensie.

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Breathtaking.

Everything was as described in the ad.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd geneem om u terugvoer te plaas. Dit was baie lekker om u groep by die Diaz Hotel and Resort se selfsorgeenhede te verwelkom en sien ons uit na u volgende besoek!

Diaz Hotel and Resort
Abraham H - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Abraham H
Family with young children

Uitstekend.

Sal dit vir enige gesin of enkellopende persoon voorskryf.

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Outstanding.

Would recommend to any family or single person.

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Diaz Hotel and Resort 's response

Ons is baie bly om te hoor dat u u welverdiende ruskans so geniet het by die Diaz Hotel and Resort se selfsorg eenhede en sien uit na u volgende besoek!

Diaz Hotel and Resort
Daniel V - Jul 2018
Overall rating
Cleanliness
5/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
5/5
Daniel V
With friends

Sielskos.

Met vertrek het ons al ons stortgoed in die stort vergeet. By ontangs is iemand gestuur om die plek te gaan inspekteer alvorens die deposito aan ons terugbetaal kon word. Hierdie persoon het ook nie aangemeld dat daar items in die eenheid agter gebly het nie. Vir ons gaan dit nie oor die stortgoed nie, maar oor die feit dat dit net sowel 'n handsak of juweliersware kon wees wat agter gebly het en dit is nie aangemeld nie? Het telefonies navraag gedoen daaroor, maar sonder veel sukses.

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Food for the soul.

On departure, we forgot all our shower things in the shower. At reception, someone was sent to check the place before the deposit could be refunded to us. This person did not report that items remained in the unit. For us, it's not about the shower things, but about the fact that it could have beent a handbag or jewellery that was left behind and it was not reported? Inquired via telephone, but without much success.

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Diaz Hotel and Resort 's response

Ons is jammer om te hoor dat u nie 100% tevrede was met vertrek nie. Ons huishoudingbestuurder het self u eenheid inspekteer en het ongelukkig geen toiletware gevind nie. Daar was al op vorige geleenthede 'n tablet, laptop en baadjie agtergelaat wat ons onmiddelik die gaste in kennis gestel het. Ons waardeer u terugvoer.

Diaz Hotel and Resort
Aziz P - Jul 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Aziz P
Family with young children

Beautiful stay on the beach.

Brilliant place. Only issue was that the geyser was inside the apartment, which brought unwelcome guests. Unending views of the ocean with easy and safe access.

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Diaz Hotel and Resort 's response

Thank you for taking the time to post your feedback. Please contact us directly with regards to the "unwelcome guests" as we would like to attend to the matter. We are happy to hear that you've enjoyed your stay otherwise and look forward to your next visit.

Diaz Hotel and Resort
Verina J - Jul 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Verina J
With spouse/partner

Dis die ideale plek om net rustig en ontspanne te kan wees.

Mosselbaai is ons geliefkoosde vakansiebestemming. Vandat ons bewus geraak het van Diaz Hotel en Resort, sal ons elke keer in die toekoms hier tuisgaan.

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It's the ideal place to just be calm and relaxed.

Mossel Bay is our favorite holiday destination. Ever since we became aware of Diaz Hotel and Resort, we will stay here every time in the future.

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Diaz Hotel and Resort 's response

Vreeslik baie dankie vir u terugvoer! Ons is baie bly om te hoor dat u ons fasiliteite so geniet en sien uit na u volgende besoek.

Diaz Hotel and Resort
Tandy J - Jul 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Tandy J
Family with young children

Perfect location for a family holiday.

Lovely clean, spacious apartments with a beautiful view and perfect location for families with kids.

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Diaz Hotel and Resort 's response

Thank you very much for your review received. We are happy to hear that you've enjoyed your stay and look forward to your next visit!

Diaz Hotel and Resort
Nicolene S - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicolene S
Family with young children

Fantastiese plek, rerig hoogtepunt van ons vakansie.

Baie dolfyne het in die brekers geswem, kon vanaf balkon hulle sien. Asemrowend!

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Fantastic place, really highlight of our holiday.

Many dolphins swam in the breakers, could see them from balcony. Breathtaking!

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Diaz Hotel and Resort 's response

Ons is verskriklik bly om te hoor u het hierdie wonderlike voorreg beleef om die dolfyne te sien swem in die brekers! Kom besoek ons gerus weer en kyk uit vir die walvisse.

Diaz Hotel and Resort
Hendrik L - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hendrik L
With spouse/partner

Skoon, modern en vriendelike diens.

Baie vriendelike ontvangs, kamers is skoon en lekker groot. Waar opknapping gedoen is, is dit baie modern. Aandete sowel as ontbyt was baie smaakvol.

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Clean, modern and friendly service.

Very friendly reception, rooms are clean and nice and big. Where renovation has been done it is very modern. Dinner as well as breakfast were very tasty.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons is bly om te hoor dat u al die harde werk wat ingesit word om die Diaz Hotel & Resort op te gradeer, na wense vind. Ons personeel is ons trots en is ons dankbaar dat u erkenning vir hulle harde werk op hierdie platform gee.

Kom besoek ons gerus weer!

Diaz Hotel and Resort
Mareike V - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mareike V
Family with teenagers

Dit was ongelooflik lekker en veilig in 'n baie netjiese omgewing met vriendelike personeel.

Ons is baie vriendelik ontvang in 'n baie netjiese eenheid. Die uitsig en woonplek was baie skoon en is hoog aan te beveel. Die gym was natuurlik ook 'n groot lekkerte. Doen so voort!

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It was incredibly fun and safe in a very neat environment with friendly staff.

We were very kindly received in a very neat unit. The view and accommodation were very clean and are highly recommended. The gym was of course also a great treat. Keep it up!

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Diaz Hotel and Resort 's response

Baie dankie vir die wonderlike terugvoer geplaas. Ons hardwerkende span is nou selfs meer gemotiveerd om nog harder te werk. Dit is vir ons verskriklik lekker om te hoor dat u die welverdiende wegbreek so geniet en alles na wense gevind het. Ons sien uit na u volgende besoek!

Diaz Hotel and Resort
Heidi G - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heidi G
Family with young children

Onvergeetlik.

Ons gaan dit vir seker ons jaarlikse vakansie maak!

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Unforgettable.

We are going to make this our annual vacation for sure!

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Diaz Hotel and Resort 's response

Ons tel die slapies af na u volgende besoek. Baie dankie vir u terugvoering, dit word opreg waardeer.

Diaz Hotel and Resort
Hendry C - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hendry C
Family with teenagers

Ons verblyf was uit die boonste rakke.

'n Mens sal baie ver moet soek om enige fout te vind met enige iets. Waarde vir geld met 'n lieflike uitsig vanaf ons wooneenheid, met alles wat jy nodig het binne bereik.

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Our stay was top notch.

One would have to look very far to find any fault with anything. Value for money with a lovely view from our unit, with everything you need within reach.

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Diaz Hotel and Resort 's response

Dit is terugvoer soos die, wat ons hardwerkende personeel net nog meer motiveer om die ekstra myl te loop vir ons gewaardeerde gaste. Baie dankie vir die tyd geneem om ons dag te maak.

Diaz Hotel and Resort
Johannes F - Apr 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Johannes F
Family with young children

Baie lekker en gerieflik geleë met toegang tot alles wat mens benodig vir vakansie.

Baie lekker wees.

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Very nice and conveniently located with access to everything you need for a holiday.

Be very nice.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons is bly om te hoor dat u, u verblyf by die Diaz Hotel & Resort geniet het.

Diaz Hotel and Resort
Riaan D - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Riaan D
With spouse/partner

Asemrowende uitsig en puik diens.

Dit is beslis waarde vir geld en die personeel is behulpsaam en vriendelik, sal beslis weer kom en aanbeveel vir vriende en familie.

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Breathtaking view and great service.

It's definitely value for money and the staff is very helpful and friendly. Will definitely go back and recommend to friends and family.

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Diaz Hotel and Resort 's response

'n Mens sal nooit gewoond kan raak aan goeie terugvoer ontvang van gaste nie. Baie dankie dat u die tyd geneem het om u terugvoer te plaas. Dit is lekker om te hoor dat u ons fasiliteite na wense gevind het. Ons sien uit na u volgende kuier.

Diaz Hotel and Resort
Saadiqah M - Apr 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
5/5
Saadiqah M
Family with young children

Convenient and very helpful.

A very quick and convenient way to boom your holidays, they send you reminders the day before check-in and their staff are very helpful and friendly, and Diaz Hotel is a must stay.

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Diaz Hotel and Resort 's response

Thank you so much for taking the time to post your review. We are thrilled to hear that you found everything to your satisfaction, and we look forward to your next visit.

Diaz Hotel and Resort
Hilary L - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hilary L
With friends

Baie lekker. Fantastiese plek om weg te breek!

Sien sterre.

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Very nice. Great place to get away!

See stars.

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Diaz Hotel and Resort 's response

Ons is baie bly om te hoor dat u, u welverdiende wegbreek by die Diaz Hotel & Resort geniet het. Ons sien uit na u volgende besoek.

Diaz Hotel and Resort
Laurelle I - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Laurelle I
With spouse/partner

Dit was wonderlik.

Die verblyf was lekker en ons sal beslis weer gaan en ook ander saamneem. Die diens was wonderlik, al het hulle vroeg genoeg van ons geweet nie, was ons goed verwelkom. Dankie.

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It was wonderful.

The stay was nice and we will definitely go again and also take others with us. The service was great, even though they didn't know about us early enough, we were well welcomed. Thank you.

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Diaz Hotel and Resort 's response

Baie dankie vir u terugvoer geplaas. Ons is baie bly om te hoor dat u die diens en fasiliteite na wense gevind het, en sien uit na u volgende besoek.

Diaz Hotel and Resort
Ali B - Feb 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Ali B
On business

Dit was rustig en vreedsaam.

Ek geniet dit altyd om in Diaz Hotel te bly. Ek verkies kamerdiens veral as ek moeg gery en dan warm en honger daar aankom. Hierdie keer was daar blykbaar nie iemand om die te drinke op te bring nie. Net die ou aan diens by kroeg. Dit was 'n bietjie van 'n teleurstelling want kamerdiens moet altyd beskikbaar wees. Andersins heerlik!

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It was calm and peaceful.

I always enjoy staying in Diaz Hotel. I prefer room service especially if I'm tired from driving and then arrive hot and hungry. This time there was apparently no one to bring the drink up. Just the guy on duty at the bar. It was a bit of a disappointment as room service should always be available. Otherwise delicious!

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Baie dankie vir die tyd geneem om u terugvoering te plaas, en sodoende die kamerdiens geval onder ons aandag te bring. Kamerdiens is te alle tye beskikbaar tot en met plasing, teen nie later as 21:00 nie. Ons sal dit beslis opneem met die betrokke partye. Indien u verkies, kan u ons voor aankoms laat weet watter gereg en drankie ons vir u kan voorberei, en na u kamer bring teen 'n spesifieke tyd wat u sal pas. Ons sien uit na u volgende besoek.

Diaz Hotel and Resort
Liezl M - Jan 2018
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
2/5
Liezl M
With spouse/partner

Nie waarde vir geld nie.

Die hotel se personeel is baie vriendelik, maar die geriewe lyk asof dis in die 90’s agtergebly het.

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Not value for money.

The hotel's staff are very friendly, but the facilities look as if they were left behind in the 90's.

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Beste Liezl,

Ons is hard aan die werk om die hotel op te gradeer en verskeie kamers en publieke areas is alreeds afgehandel. Ons is jammer om te hoor dat u voel u het nie waarde vir geld gekry as gevolg van die dekor nie en sal dit waardeer indien u vir ons 'n e-pos kan stuur om te spesifiseer presies waar u voel ons tekort skiet.

Groete,
Diaz Hotel and Resort

Diaz Hotel and Resort
Donné V - Jan 2018
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
4/5
Donné V
Family with teenagers

Was baie lekker maar baie swak diens.

Van die items op inventarislys was weg en is nie vervang nie. Pype het gelek en niemand het iets daaraan gedoen nie. Stortkop nie behoorlik gewerk nie. Beddegoed nie geruil na 4 dae nie. Eers na 8 dae en baie gekla.

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Was very nice but very poor service.

Some of the items on inventory list were gone and not replaced. Pipes were leaking and nobody did anything about it. Shower head not working properly. Bed linen not changed after 4 days. Only after 8 days and a lot of complaining.

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Diaz Hotel and Resort 's response

Die Diaz Hotel & Resort poog om te alle tye die beste diens moontlik te lewer en is teleurgesteld dat u dit nie so ervaar het nie. Dankie vir u terugvoer geplaas. Ons maak werk daarvan.

Diaz Hotel and Resort
Maggie T - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maggie T
With spouse/partner

Fantasties!

Absolute waarde vir geld en alles was uit die boonste rakke!

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Fantastic!

Absolute value for money and everything was top notch!

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Diaz Hotel and Resort 's response

Dit is vir die personeel van die Diaz Hotel & Resort altyd lekker om te hoor dat ons gewaardeerde gaste hul welverdiende vakansie by ons geniet. Baie dankie vir u terugvoer geplaas. Ons sien uit na u volgende besoek!

Diaz Hotel and Resort
Karen S - Dec 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Karen S

Goeie ligging.

Baie goeie ligging gewees, baie veilig. Naby alles. Ons beach club woonstel no 1005 het egter 'n baie snaakse reuk gehad waaroor ons 'n paar keer moes kla. Die yskas was nie aangesit toe ons daar arriveer nie. Ons het gesukkel met die voordeur se slot en het ook telkemale gaan praat daaroor. Warmwaterkraan in die kombuis werk nie, toilet in hoofslaapkamer is gekoppel aan warm water.

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Good location.

Very good location, very safe. Close to everything. However, our beach club apartment no 1005 had a very funny smell that we had to complain about a few times. The fridge was not on when we got there. We struggled with the front door's lock and also went to talk about it several times. Hot water tap in the kitchen does not work, toilet in master bedroom is connected to hot water.

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Diaz Hotel and Resort 's response

Beste Karen,

Baie dankie vir die terugvoer. Die eenheid waarin u gebly het, is 'n splinternuwe eenheid en, soos met talle nuwe goed, is daar partykeer probleme aan die begin. Baie dankie dat u die foute aan ons uitgewys het, ons instandhoudingspan het alreeds werk gemaak daarvan.

Diaz Hotel and Resort
Mariette K - Dec 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Mariette K

Ek en my dogter kan nie wag vir ons Diaz-vakansie elke jaar nie!

Daar kort wel meer verblyf vir jou troeteldiere.

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My daughter and I can't wait for our Diaz vacation every year!

There is a need for more accommodation for your pets.

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Diaz Hotel and Resort 's response

Dis vir die personeel van die Diaz Hotel en Resort altyd 'n besonderse voorreg om gaste terug te verwelkom en is ons bly om te hoor u vind die fasiliteite na wense. As gevolg van hoë standaarde m.b.t. higiëne, is die Hotel ongelukkig nie troeteldier-vriendelik nie. Met beste wense vir 'n geseënde en voorspoedige 2018. Ons sien uit na u volgende besoek.

Diaz Hotel and Resort
Liezl W - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liezl W
Family with young children

Dit was heerlik en baie aangename verblyf!

Die nuut opgegradeerde eenheid was 'n groot pluspunt! Kombuis toerusting so bietjie skraps, bak vir braaivleis en braaitoerusting vir gasbraai op die balkon sal die verblyf aansienlik vergemaklik het! Personeel baie behulpsaam en vriendelik! Puik! Puik! Puik!

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It was a wonderful and very pleasant stay!

The newly upgraded unit was a huge plus! Kitchen equipment a little scrappy, a pan for barbecue meat and barbecue equipment for gas grilling on the balcony will make the stay much easier! Staff very helpful and friendly! Great! Great! Great!

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Diaz Hotel and Resort 's response

Dis vir ons verskriklik lekker om te hoor as ons gaste hul welverdiende vakansies so geniet het en is die gerief van ons gaste van hoogste belang. Terugvoer word baie waardeer en maak ons beslis werk van u voorstel. Baie dankie daarvoor :-)
Ons wens u 'n geseënde en voorspoedige feesseisoen toe.

Diaz Hotel and Resort
Ross S - Dec 2017
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
1/5
Ross S
Family with teenagers

The worst Hotel stay ever!

For 7 out of 8 days and nights mid December 2017, in the only 3 star beachfront hotel, we had no water in the honeymoon suite on the 11th floor. No offer was made by management to move us to a suite on the lower floors. The maintenance manager's attitude was conceited and was rumoured to be ridiculing the guests whom placed poor reviews on the hotel website. What would you expect if you had to buy water from the convenience store to flush the toilet in the suite you paid for, which included water and electricity? The hotel deserves three stars because of its staff only.

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Diaz Hotel and Resort 's response

We thank you for taking the time again to place your review on this platform.

The water problem was unfortunately for us not a hotel problem, but as per our numerous discussions with you, a municipal problem. I quote an extract feedback from the Municipality as placed in our local newspaper, The Mosselbaai Advertiser, on 12 January 2018:

The Municipality received numerous complaints about water supply from residents of some of the complexes in the Diaz area over the festive season.

It is suspected some of the water supply systems of some of the complexes are contributing to the problem, as only certain blocks of flats are affected.

The municipality's Technical Services team is investigating the problem. The municipality will be communicating with the management of each complex in due time.

As it was our peak season, there was, unfortunately, no other vacant rooms we could move you to. The 8th floor where your sons stayed was not affected by the water supply issue and was that option available to you to make use of their bathroom facilities until the matter was resolved. We also suggested that you shower or bath in the evenings when the water supply was not affected.

Being a municipal matter, there was regrettably nothing we could do about the problem when it happened. We did however immediately sourced water tanks, which had to be transported to us. Installation thereof took another 2 days. We furthermore supplied all affected rooms with water containers to use as an interim measure. Bottled water was also supplied.

With the installation of the extra water tanks, the supply of water to our valued guests is supplied without fail and are we able to go on with our normal operational requirements on a daily basis ever since.

The management and staff of the Diaz Hotel & Resort will never ever ridicule guests for placing poor reviews on the hotel website. Despite numerous other guests affected by the water supply issue.

The comfort and satisfaction of our guests are of the highest priority to us and do we therefore always place guest reviews as an important communication tool to highlight where our service and or the product we offer, can improve.

Since 2 months have passed since this unforeseen incident, we view this matter now as finalised and look forward to moving on, focussing on what we do best – keeping our guests happy and comfortable.

Diaz Hotel and Resort
Jose G - Dec 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Jose G
With spouse/partner

Uitstekende ligging vir 'n familievakansie.

Sien sterre.

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Excellent location for a family holiday.

See stars.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons is bly om te hoor dat u die self sorg eenheid na wense gevind het. Ons wens u 'n geseënde en voorspoedige fees seisoen toe.

Diaz Hotel and Resort
Peter T - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Peter T
With spouse/partner

Ons het 'n heerlike tyd hier gehad!

Ons sal beslis terugkom. Die personeel is besonder vriendelik en behulpsaam.

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We had a great time here!

We will definitely come back. The staff is particularly friendly and helpful.

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Diaz Hotel and Resort 's response

Die personeel van die Diaz Hotel and Resort is bekend vir hulle goeie, vriendelike diens en behulpsaamheid. Dit is vir ons lekker om te hoor dat u dit ook so ervaar het. Ons sien uit na u volgende kuiertjie en wens u en u gesin 'n voorspoedige en gelukkige fees seisoen toe.

Diaz Hotel and Resort
Gerry V - Dec 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Gerry V
Family with young children

Kamers baie donker. Paar klein dingetjies wat pla, maar maklik om reg te maak.

Hier was ons frustrasies: Glasdeur gesluit tussen hotel en Beachclub. Geen teken om te sê gebruik 'n klein deurtjie aan die kant nie. Baie frustrerend om in die reën te staan om die receptionist se aandag te trek om die deur oop te maak. Bedlampie se konneksie baie gevaarlik. Eers ná dag 2 het hulle iemand gestuur om dit reg te maak. Die kombuiswasbakarea het erg gestink want die skottelgoedwasser se drein pyp staan heeltemal oop. Ons het toe maar 'n plastieksak daar ingesteek. Hulle moes ons vertel of gewaarsku het dat hulle die woonstel gaan fumigate. Die plek het so gestink, ons moes in die sitkamer slaap met die skuifdeur oop daai nag. Ons is vertel daar is WiFi in die kamers. Daar is nie. Die kombuisasblik is vir 5 dae nie uitgegooi nie. Slaapkamers is baie donker, selfs in die middel van die dag. Van verlede Woensdag is daar mense wat in die gange skree ná middernag. Dit was erg ongemaklik.

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Rooms very dark. Few small things that bother, but easy to fix.

Here were our frustrations: Glass door closed between hotel and Beachclub. No sign to say use a small door on the side. Very frustrating standing in the rain to get the receptionist's attention to open the door. Bed lamp's connection very dangerous. Only after day 2 did they send someone to fix it. The kitchen sink area stank because the dishwasher's drain pipe was completely open. We just put a plastic bag in there. They should have told us or warned us that they were going to fumigate the apartment. The place stank so much, we had to sleep in the living room with the sliding door open that night. We were told there was WiFi in the rooms. There isn't. The kitchen bin was not emptied for 5 days. Bedrooms are very dark, even in the middle of the day. From last Wednesday there are people shouting in the corridors after midnight. It was very uncomfortable.

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Diaz Hotel and Resort 's response

Ons is jammer om te hoor van al u frustrasies en is spyt dat u dit nie onder Bestuur se aandag gebring het tydens u verblyf periode nie, sodat ons dit vinniger vir u kon uitsorteer.

Die glasdeur tussen die Hotel en Beach Club word in die aande na 22:00 eers gesluit vir sekuriteitsmaatreëls. Indien die weer nie na wense is nie, word die deur ook toegemaak. Die restaurant se deur is altyd oop wat in sulke tye gebruik kan word. Ons sal beslis u voorstel van gebruik maak m.b.t. 'n nota op die deur.

Die eenheid was glad nie voor u arrivering gefumigate nie, maar sal beslis ondersoek instel na die reuk. Aangesien die woonstelle in 'n aparte gebou langs die hotel is, vang die Wifi nie tot daar op nie en stel ons gaste dienooreenkomstig daaroor in.

Soos per ons oorspronklike kwotasie wat aan u gestuur is, het ons gemeld dat die kwotasie se bedrag nie die diens van die eenheid en of enige etes insluit nie. Verwydering van vullissakke uit die eenheid val dus ook in die kategorie. Aangesien slegs die kamers nie seefront uitsig het nie is van hulle donkerder as gevolg van die ligging van die kamer.

Met betrekking tot die geraas in die gange: Die Hotel beskik oor slegs 20 eenhede in die selfsorg blok en bly daar dus heelwat ander inwoners (hetsy tydelik of permanent) in die oorblywende 60+ eenhede. Daar is oral in die gebou kennisgewings opgesit om mense attent te maak met inagneming van geraas ens.

Ons hoop dat, ten spyte van u frustrasies, u tog u vakansie geniet het en gee ons u die versekering dat die gerief van ons gaste ons hoogste prioriteit is. Dankie dat u dit alles onder ons aandag gebring het. Ons gaan beslis werk maak hiervan.

'n Geseënde en voorspoedige feesseisoen word u toegewens.

Diaz Hotel and Resort
Marthie V - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Marthie V
Family with young children

Bekostigbaar en goed toegerus.

Pragtige uitsig. Goeie en vriendelike diens. Fantastiese buffet ontbyt.

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Affordable and well equipped.

Beautiful view. Good and friendly service. Fantastic buffet breakfast.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons is bly om te hoor dat u die welverdiende vakansie so geniet het. Ons wens u en u familie 'n geseënde en voorspoedige fees seisoen toe.

Diaz Hotel and Resort
Ilze K - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ilze K
Family with teenagers

Heerlike verblyf met fantastiese uitsig.

Goeie verblyf. Loopafstand van strand. Heerlike ontbyt.

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Lovely accommodation with a fantastic view.

Good stay. Walking distance from beach. Delicious breakfast.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd geneem om u terugvoer te plaas. Dis altyd lekker om te hoor ons gaste het hulle verblyf, die fasiliteite en etes so geniet.
Ons beste wense vergesel u en u gesin vir 'n gelukkige en geseënde feestyd.

Diaz Hotel and Resort
Theresa S - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Theresa S
Family with young children

Wow! Fantastiese see uitsig, baie skoon en netjies.

Ons stap in op 'n rooi verwelkomsmat in 'n lang gang en dit vat jou na die beste see-uitsig ooit! Meer perfek as die kan jy nie kry! Alles is nuut en silwerskoon. Lekker met see, swembad en restaurant binne loopafstand.

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Wow! Fantastic sea view, very clean and tidy.

We step onto a red welcome mat in a long hallway and it takes you to the best ocean view ever! You can't get more perfect than that! Everything is new and spotless. Nice with sea, swimming pool and restaurant within walking distance.

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Diaz Hotel and Resort 's response

Om te hoor dat ons gaste hul langverwagte vakansie so geniet het by ons, is ongelooflik lekker vir ons. Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons beste wense vir 'n geseënde en voorspoedige 2018.

Diaz Hotel and Resort
Bibi R - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bibi R
With spouse/partner

Die beste wat ons nog gekry het.

Alles onverbeterlik. Alle personeel van alle afdelings hoflik en vriendelik. Vind almal baie behulpsaam. En dan natuurlik die uitsig, wow.

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The best we've found yet.

Everything unbeatable. All staff from all departments courteous and friendly. Find everyone very helpful. And then of course the view, wow.

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Diaz Hotel and Resort 's response

Dit was vir ons wonderlik om u by ons te verwelkom en te onthaal vir die 7 nagte wat u hier gebly het. Baie dankie vir die tyd wat u geneem het om u terugvoer te plaas. Ons sien baie uit daarna om u iewers in 2018 weer terug te verwelkom! 'n Geseënde en voorspoedige fees seisoen word u toegewens.

Diaz Hotel and Resort
Salmon V - Dec 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Salmon V

Waarde vir geld en gerieflik geleë. Die hartjie van al die vakansiegees in Voorbaai.

Sal definitief weer teruggaan.

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Value for money and conveniently located. Voor Bay is at the heart of the holiday spirit!

Will definitely return.

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Diaz Hotel and Resort 's response

Ons is baie bly om te hoor dat u u verblyf by ons so geniet het en sien beslis uit na u volgende besoek! 'n Geseënde feesseisoen word u toegewens.

Diaz Hotel and Resort
Mandi A - Dec 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Mandi A
Family with teenagers

Iets vir almal om te doen.

Ons het dit baie geniet, dit was 'n luilekker naweek, terwyl daar genoeg was om die tieners besig te hou.

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Activities for everyone.

We enjoyed it so much, such a relaxing weekend, enough activities to keep the teenagers busy.

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Diaz Hotel and Resort 's response

Baie dankie vir u terugvoering. Ons is bly om te hoor dat u dit so geniet het by ons en ordentlik kon uitrus. Ons wens u 'n geseënde en voorspoedige feesseisoen toe.

Diaz Hotel and Resort
Anonymous Guest - Dec 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With spouse/partner

Fantastic view, well appointed room and delicious breakfast.

We were pleasantly surprised with the beautiful sea view and the comfortable room. Crisp linen and towels. We fell asleep with the sound of the waves in our ears. However, the next morning there was a problem with the pump system and we were without water in the bathroom for a while, which was quite inconvenient, but the staff solved the problem while we went to breakfast. We will go back to Diaz Hotel again, because of the beautiful sea view, the nice room and the delicious breakfast.

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Ali B - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ali B
On business

Vriendelike ontvangs.

Altyd vriendelik en professioneel met ontvangs.

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Friendly reception.

Always friendly and professional on reception.

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Diaz Hotel and Resort 's response

Dit is vir ons altyd lekker om gaste te verwelkom, maar dit is ekstra lekker as ons gaste terug verwelkom. Baie dankie vir die tyd geneem uit u besige skedule, om u terugvoer te plaas. Ons sien uit na u volgende besoek in 2018 en wens u 'n geseënde en voorspoedige feesseisoen toe.

Diaz Hotel and Resort
Uys V - Nov 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Uys V
Individual traveler

Baie gerieflik, teenaan die see, onpretensieus.

Eenvoudige, maar stylvolle kamer, goeie badkamergeriewe, uitsonderlike ligging teenaan die swemstrand.

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Very convenient, by the sea, unpretentious.

Simple but stylish room, good bathroom facilities, exceptional location next to the swimming beach.

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Diaz Hotel and Resort 's response

Dit was vir ons baie lekker om u weer terug te verwelkom by die Diaz Hotel & Resort en is dankbaar dat u weer die tyd geneem het om u terugvoer te plaas. Indien ons u nie weer voor die seisoen gaan sien nie, wens ons u 'n geseënde en gelukkige feestyd toe en sien uit na u volgende kuiert in 2018!

Diaz Hotel and Resort
Elmarie S - Nov 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Elmarie S
With spouse/partner

Pragtige uitsig.

Was tuis in selfsorg-eenheid. Baie luuks en groot. Uitsig oor see. Sal dit aanbeveel.

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Beautiful view.

Was at home in self-catering unit. Very luxurious and large. View over sea. Would recommend it.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd wat u geneem het om terugvoer te plaas. Ons is baie bly om te hoor dat u die selfsorgeenheid na wense gevind het en sien uit na u volgende kuiertjie.

Diaz Hotel and Resort
Sanet S - Nov 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Sanet S
With spouse/partner

Wanneer 'n mens besluit om verblyf te soek by die see, wil jy die see sien, ruik en hoor en dit is presies wat ons hier gekry het.

Wanneer jy die kamer oopsluit, word jy begroet deur die wonderlike uitsig oor die oseaan. Maak die deur oop en jy hoor, sien en ruik die wonder van die natuur. Heerlike ontbyt geniet en ook 'n geselsie met die sjef ingewerk deur sy interaksie met die gaste. Enigste negatief was die kussings wat effens "pap" was, maar die res ... uitstekend.

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When you decide to look for accommodation by the sea, you want to see, smell and hear the sea and that is exactly what we got here.

When you unlock the room, you are greeted by the amazing view of the ocean. Open the door and you hear, see and smell the wonder of nature. Enjoyed a delicious breakfast and also incorporated a chat with the chef through his interaction with the guests. Only negative was the pillows which were a bit "mushy" but the rest...excellent.

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Diaz Hotel and Resort 's response

Dis altyd lekker om van ons gaste te hoor na 'n besoek en die tyd wat u geneem het om u terugvoer te plaas, word opreg waardeer. Die Diaz Hotel and Resort is werklik die mooiste hotel in Mosselbaai en ons personeel, kwaliteit van etes en fasiliteite is ons absolute trots. Ons het alreeds u terugvoer m.b.t. die pap kussings deurgegee aan ons Huishouding-span wat onmiddelik aandag daaraan gegee het. Kom besoek ons gerus weer.

Diaz Hotel and Resort
Jessica C - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jessica C
With spouse/partner

Fantastiese, skoon en netjiese verblyffasiliteite met die mooiste see-uitsig vir 'n moeë siel en liggaam!

Ek sal op geen ander plek in Mosselbaai bly as in die Diaz Hotel and Resort. Die ligging is perfek en daar is aktiwiteite vir oud en jonk! Wat baie gerieflik was is dat jy glad nie eers die Diaz Hotel hoef te verlaat nie, daar is toegang tot die strand of 'n swembad, 'n restaurant, Pirates Cocktail Bar waar jy drankies kan geniet met 'n pragtige uitsig! Diaz Hotel and Resort is werklik 'n all-in-one!

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Fantastic, clean and tidy accommodation facilities with the most beautiful sea view for a tired soul and body!

I would not stay anywhere else in Mossel Bay than the Diaz Hotel and Resort. The location is perfect and there are activities for young and old! What was very convenient is that you don't even have to leave the Diaz Hotel at all, there is access to the beach or a swimming pool, a restaurant, Pirates Cocktail Bar where you can enjoy drinks with a beautiful view! Diaz Hotel and Resort is truly an all-in-one!

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Diaz Hotel and Resort 's response

Ai, dit is darem lekker om te hoor ons gaste geniet dit so by die Diaz Hotel and Resort. Baie dankie vir u terugvoering en veral vir die tyd wat u geneem het om dit deur te gee. Die gerief van ons gaste is vir ons van kardinale belang en ons is baie bly om te hoor u ervaar dit ook so. Ons sien uit na u volgende kuiertjie.

Diaz Hotel and Resort
Noret J - Oct 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Noret J
Family with young children

Baie lekker.

Die plek was baie netjies. Lekker gebly. Moes net gaan handdoeke koop, want die hotel voorsien nie handdoeke by die selfsorg-eenhede nie. Asook daar was geen WiFi soos aangedui nie wat bietjie teleurstellend was.

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Very nice.

The place was very neat. Nice stay. Just had to go and buy towels, because the hotel does not provide towels at the self-catering units. Also there was no WiFi as indicated which was a bit disappointing.

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Diaz Hotel and Resort 's response

Baie dankie vir u teruvoer, ons is bly om te hoor dat u lekker gekuier het. Gaste wat ons selfsorg-eenhede bespreek word in kennis gestel om hulle eie handdoeke en seep te voorsien. Aangesien die selfsorg-eenhede gebou apart van die Hotel is en van die eenhede deur ander partye besit word, is Wi-Fi ongelukkig nie aktief in die gebou nie.

Diaz Hotel and Resort
Verina J - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Verina J
With spouse/partner

Asemrowend en baie rustig.

Ons verwagtinge was oortref.

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Breathtaking and very peaceful.

Our expectations were exceeded.

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Diaz Hotel and Resort 's response

Ai, dis vir ons so lekker om te hoor ons gaste geniet hulle verblyf so baie by die Diaz Hotel & Resort se selfsorg eenhede. Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons sien uit na u volgende kuier.

Diaz Hotel and Resort
Lorita O - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lorita O
Family with teenagers

Baie lekker plek.

Was 'n baie lekker vakansiebestemming. Mooi, skoon en vriendelike personeel.

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Very nice place.

Was a very nice holiday destination. Nice, clean and friendly staff.

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Diaz Hotel and Resort 's response

Baie dankie vir u besoek en dat u die Diaz Hotel & Resort se selfsorg eenhede gekies het as bestemming vir u familie vakansie! Ons sien uit na u volgende kuier!

Diaz Hotel and Resort
Alicia M - Oct 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Alicia M
Family with teenagers

Uitstekende ligging met pragtige uitsig op die baai!

Die personeel is baie vriendelik en die eenheid was pragtig en gerieflik.

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Excellent location with a beautiful view of the bay!

The staff is very friendly and the unit was beautiful and comfortable.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd geneem om u terugvoer te plaas. Ons is baie bly om te hoor u het die eenheid na wense gevind en hoop om u iewers in die toekoms weer terug te verwelkom!

Diaz Hotel and Resort
Hennie D - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hennie D
With spouse/partner

Baie netjies en rustig.

Uitstekende diens. Baie goeie ligging. Goeie uitsig oor die see. Pragtige skoon strande. Uitstekende ontbyt beskikbaarheid. Vriendelike diens. Sal beslis aanbeveel.

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Very neat and quiet.

Excellent service. Very good location. Good view of the sea. Beautiful clean beaches. Excellent breakfast availability. Friendly service. Would definitely recommend.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd wat u geneem het om u terugvoering te plaas. Ons is bly om te hoor dat u die fasiliteite en etes na wense gevind het en sien uit na u volgende besoek.

Diaz Hotel and Resort
Monique K - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Monique K
Family with young children

Baie gemaklik en naby aan alles, sal vir seker weer daar gaan besoek.

Ons het baie lekker daar gebly, sal beslis weer daar besoek aflê.

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Very comfortable and close to everything, will visit again for sure.

We had a great time staying there, will definitely visit there again.

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Diaz Hotel and Resort 's response

Dis vir ons baie lekker om te hoor as ons gaste hul verblyf geniet het. Baie dankie vir u terugvoer, ons sien uit na u volgende kuier.

Diaz Hotel and Resort
Carisa D - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Carisa D
Family with young children

Netjies en skoon!

Naby aan alles en baie rustig.

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Neat and clean!

Close to everything and very quiet.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd geneem om u terugvoer vir ons deur te gee. Ons is bly om te hoor dat u dit by ons geniet het en sien uit na u volgende kuier.

Diaz Hotel and Resort
Reinhard V - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Reinhard V
With spouse/partner

Vriendelike mense en pragtige eenheid.

Het baie lekker gebly. Alles was of nuut of baie mooi skoon. Ontvangs was baie behulpsaam en ek het geen ongerief ervaar nie.

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Friendly people and beautiful unit.

Great stay. Everything was either brand new or spotless. Very helpful reception and I didn't experience any discomfort.

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Diaz Hotel and Resort 's response

Baie dankie vir u terugvoering Reinhard. Die eenheid waarin u gebly het, is nou al vir so 'n jaar in gebruik. Ons is baie trots op ons flukse huishouding-span wat ons perseel so mooi skoon en netjies hou. Dit is vir ons lekker om te hoor dat u dit so by ons geniet het en ons sien uit daarna om u iewers in die toekoms weer by ons te verwelkom.

Diaz Hotel and Resort
Martin J - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Martin J
With spouse/partner

Ons het dit baie geniet en sal weer so maak.

Ons was baie beïndruk met die verblyf, mooi see- en Robbe Eiland uitsig. Diaz is baie goed geleë en naby die Mall, restaurant en mooi strand. Ons sal vir seker weer van hierdie geleentheid gebruik maak vir 'n wegbreek-langnaweek.

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We enjoyed it so much and we will be back.

We were very impressed with the accommodation, lovely sea and Seal Island view. Diaz has a great location close to the mall, restaurant, and beautiful beach. We will definitely stay here again for a getaway weekend.

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Diaz Hotel and Resort 's response

Ons voel geëerd dat u die Diaz Hotel and Resort gekies het om u vrou se spesiale verjaardag te vier. Ons is baie bly om te hoor dat u dit so geniet het by ons. Ons sien uit na u volgende kuiertjie.

Diaz Hotel and Resort
Ali B - Sep 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ali B
On business

Voedsel vir die siel wanneer jy moeg arriveer na 'n dag se harde werk.

Die uitsig is fantasties, veral vir 'n Johannesburger wat gewoond is aan net geboue om haar. Die vriendelike ontvangs van die staf is uit die boonste rakke. Sal dit beslis aanbeveel.

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Food for the soul when you arrive tired after a hard day's work.

The view is fantastic, especially for a Johannesburger who is used to only buildings around her. The friendly reception from the staff is top notch. Would definitely recommend it.

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Diaz Hotel and Resort 's response

Beste Ali,
Dit was vir ons heerlik om u by ons te verwelkom en hoop om u eersdaags weer te sien.
Dankie dat u tyd afgestaan het om u terugvoer te plaas.
Ons waardeer dit baie.

Diaz Hotel and Resort
Uys V - Aug 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Uys V
Individual traveler

Baie rustig, lieflike uitsig.

Gemaklike akkommodasie, vriendelike en hulpvaardige personeel, gratis parkering en lieflike uitsigte.

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Very peaceful, lovely view.

Comfortable accommodation, friendly and helpful staff, free parking and lovely views.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd geneem om u terugvoer te plaas Mnr. van Zyl. Ons is bly om te hoor dat u dit so geniet het hier en sien uit na u volgende kuiertjie in November!

Diaz Hotel and Resort
Anita S - Jul 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
4/5
Anita S
With spouse/partner

Gerieflik.

Dis 'n pragtige plek, lekker met die warm swembad amper op dieselfde perseel. Ek het verstaan die hotelgaste kan dit gebruik as deel van die verblyf, maar ek het seker misverstaan. Die diens by die restaurant op die grondvloer is swak, maar die kos is goeie waarde vir geld. Die ontbyt was baie goed.

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Comfortable.

It's a beautiful place, nice with the hot pool almost on the same premises. I understood that the hotel guests could use it as part of the stay, but I must have misunderstood. The service at the restaurant on the ground floor is poor, but the food is good value for money. The breakfast was very good.

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Diaz Hotel and Resort 's response

Beste Anita,

Baie dankie vir u terugvoer wat ons hoog op prys stel. Die warmswembad word besit deur 'n eksterne party en derhalwe kan die hotel dit ongelukkig nie as 'n pakket aanbied vir hotelgaste nie. Ons is besig met 'n ondersoek na u klagte m.b.t. diens in ons grondvloer restaurant en sal dit waardeer indien u 'n e-pos kan stuur vir meer detail sodat ons die probleem korrek kan addresseer. Ons is bly om te hoor dat u ons etes na wense gevind het en sien uit na u volgende besoek.

Diaz Hotel and Resort
Nicolene H - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicolene H
Family with young children

Fantasties.

Van arriveer tot vertrek was alles goed georganiseer. Ontbyt was uit die boonste rakke. Ligging fantasties.

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Fantastic.

From arrival to departure everything was well organized. Breakfast was top notch. Location fantastic.

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Diaz Hotel and Resort 's response

Dit was so lekker om die Hammond gesin by ons te verwelkom en sien daarna uit om u iewers in die toekoms weer te sien!

Diaz Hotel and Resort
Jp V - Jul 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Jp V
Family with young children

Lekker.

Dit was sentraal en baie rustig.

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Nice.

Central and quiet.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd geneem om u terugvoering te plaas. Ons sien uit na u volgende kuiertjie.

Diaz Hotel and Resort
Lorna N - Jul 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Lorna N
Family with young children

Goeie diens en baie vriendelike mense.

Ons het regtig lekker gebly. Buffet ontbyt was heerlik in die oggend. Kamer was altyd skoon en netjies opgemaak. Enigste probleem was die verskriklike stadige WiFi-konneksie, maar andersins baie goeie waarde vir geld.

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Good service and very friendly people.

We had a really nice stay. Buffet breakfast was delicious in the morning. Room was always clean and tidy. Only problem was the terribly slow WiFi connection, but otherwise very good value for money.

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Diaz Hotel and Resort 's response

Baie dankie dat u die tyd geneem het om u terugvoering te plaas. Ons is bly om te hoor dat u ons fasiliteite na wense gevind het en ons sal beslis ondersoek instel na die Wi-Fi spoed.

Diaz Hotel and Resort
Edward T - Jul 2017
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
1/5
Value for money
3/5
Edward T
Family with young children

Kon beter gebly het vir die waarde en ligging.

Het baie meer verwag en het baie beter diens verwag as ek die waarde moet vergelyk teenoor plekke gebly in die omgewing en dalk teenoor plekke wat dieselfde bedryf is. Maar LekkeSlaap beslis weer, maar Diaz nie sommer nie.

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Could have stayed better for the value and location.

Expected much more and expected much better service when I have to compare the value against places stayed in the area and maybe against places in the same industry. But LekkeSlaap definitely again, but not just Diaz.

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Diaz Hotel and Resort 's response

Dit is vir ons teleurstellend om te hoor dat u nie u verblyf by ons geniet het nie. Omdat ons altyd goeie diens en kwaliteit produkte nastreef, sal ons dit baie waardeer indien u 'n e-pos aan ons kan stuur met die besonderhede van waar ons, volgens u mening, tekort skiet.

Diaz Hotel and Resort
Chiara J - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chiara J
Family with young children

Dit was 'n groot treat! Personeel baie vriendelik.

Sien sterre.

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It was a great treat. Staff very friendly.

See rating.

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Diaz Hotel and Resort 's response

Die bestuur en personeel van die Diaz Hotel & Resort het dit baie geniet om u en u familie te akkommodeer met u onlangse besoek. Ons sien uit na u volgende kuier.

Diaz Hotel and Resort
Leanne K - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leanne K

Very comfortable.

Very safe and secure place, neat and tidy, value for money.

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Baie gemaklik.

Baie veilige plek, netjies, waarde vir geld.

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Diaz Hotel and Resort 's response

Thank you for taking the time to post a review. We are happy to hear that you enjoyed your stay at the Diaz Hotel & Resort and look forward to welcoming you back sometime soon.

Diaz Hotel and Resort
Thelma B - May 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Thelma B
Family with young children

Absoluut fantasties!

Fantasties geleë, netjies en skoon!

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Absolutely fantastic!

Fantastic location, neat and clean!

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Diaz Hotel and Resort 's response

Dit is vir ons altyd baie lekker om te hoor ons gaste geniet hulle verblyf so. Baie dankie vir die tyd geneem om u terugvoering te gee. Ons sien uit na u volgende kuiertjie.

Diaz Hotel and Resort
Karen S - May 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karen S
With spouse/partner

Die uitsig is heerlik, ontbyt in die oggend baie lekker.

Ons het baie lekker gebly, die uitsig is asemrowend mooi, net die regte ligging. Ontbyt in die oggend is baie lekker. Sal definitief weer daar gaan bly.

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Wonderful view, delicious breakfast.

We had a great time, the view was awesome and the location was perfect. Delicious breakfast. Will definitely be back.

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Diaz Hotel and Resort 's response

Dit was vir ons heerlik om u by ons te verwelkom en sien uit na u volgende kuiertjie.

Diaz Hotel and Resort
Rene D - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rene D
With spouse/partner

Fantasties.

Ongelooflike uitsig, heerlike ontbyt.

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Fantastic.

Incredible view, delicious breakfast.

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Beste Mnr & Mev Dittberner,

Dit was baie lekker om u by ons te verwelkom en ons sien daarna uit om u weer iewers in die toekoms terug te verwelkom!

Diaz Hotel and Resort
Leon B - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leon B
With spouse/partner

Baie lekker en bekostigbare verblyf met 'n fantastiese uitsig.

Baie lekker hier gebly. Diaz Hotel bied waarde vir geld as in ag geneem word dat ontbyt ingesluit is. Die hotel is goed geleë met 'n fantastiese uitsig.

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Very nice and affordable accommodation with a fantastic view.

Very nice stay here. Diaz Hotel offers value for money considering that breakfast is included. The hotel is well located with a fantastic view.

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Thea D - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thea D
Family with teenagers

Goeie waarde vir geld.

Uitstekende diens, behulpsaam, lekker atmosfeer en dit alles voor op die see. Baie goeie waarde vir geld.

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Good value for money.

Excellent service, helpful, nice atmosphere and all this in front of the sea. Very good value for money.

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Dit was wonderlik om die du Plessis familie by ons te verwelkom en sien ons uit na 'n volgende kuiertjie!

Diaz Hotel and Resort
Nicolene H - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicolene H
Family with young children

Heerlik gewees!

Sien sterre.

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It was great!

See stars.

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Diaz Hotel and Resort 's response

Ons is baie bly om te hoor dat die Human gesin hulle vakansie by die Diaz Hotel & Resort so geniet het. Ons sien daarna uit om u weer eersdaags terug te verwelkom!

Diaz Hotel and Resort
Barnie D - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Barnie D
Family with teenagers

Awesome.

Completely satisfied customer.

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Diaz Hotel and Resort 's response

We are happy to hear that you enjoyed your stay at the self-catering units, and that you found everything to your satisfaction. We are looking forward to welcoming you back sometime soon.

Diaz Hotel and Resort
Karen O - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Karen O
With spouse/partner

Fantasties.

Die uitsig is ongelooflik en die personeel is baie vriendelik en behulpsaam.

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Fantastic.

The view is amazing and the staff are very friendly and helpful.

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Dit was heerlik om die Odendaal familie by ons te verwelkom en sien ons uit na u volgende besoek!

Diaz Hotel and Resort
Francois B - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Francois B
With spouse/partner

Verbasende goeie waarde vir 'n hotel op die see.

Ons het die mooiste uitsig gehad. Die kamer is netjies, skoon, meer as groot genoeg, en al die toebehore nodige. Uitstekenede waarde vir geld. Lyk my al die kamers het 'n see-uitsig.

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Surprisingly good value for a hotel on the sea.

We had the most beautiful view. The room is neat, clean, more than big enough, and all the necessary accessories. Excellent value for money. Seems to me all the rooms have a sea view.

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Pieter V - Mar 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter V
With spouse/partner

Dis nou wat ons vakansie noem!

Die 'honeymoon suite' is werklik iets om te sien, die diens is puik en die uitsig is om van te droom. Ons kan dit vir enige paartjie aanbeveel, wat 'n fantastiese begin vir 'n wittebrood!

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Now this is what I call a holiday!

The honeymoon suite was truly something to see. Excellent service and a dream-like view. We can recommend it to anyone and it was a fantastic start to a honeymoon!

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Diaz Hotel and Resort 's response

Beste Mnr. & Mev. Versluis, ons voel geëerd dat u die Diaz Hotel & Resort gekies het om u wittebrood mee te begin en is bly om te hoor dat u dit so geniet het by ons. Ons sien uit na u volgende kuiertjie!

Diaz Hotel and Resort
Marisca V - Mar 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marisca V

Fantasties.

Die personeel is fantasties en was te alle tye beskikbaar vir hulp. Ek en my dogter was woonagtig in die hotel en dit was 'n fantastiese ervaring.

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Fantastic.

The staff are fantastic and were always available to help. My daughter and I lived in the hotel and it was a fantastic experience.

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Diaz Hotel and Resort 's response

Goeie dag Mev. van Zyl, baie dankie vir u terugvoer. Ons is baie bly om te hoor dat u en u dogter die tydjie by ons so geniet het. Ons vertrou dit het goed gegaan met haar tennistoernooi! Kom kuier gerus weer!

Diaz Hotel and Resort
Jaco V - Mar 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jaco V
With spouse/partner

Sal definitief aanbeveel.

Baie dankie, goeie waarde vir geld.

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Will definitely recommend it.

Thank you, good value for money.

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Diaz Hotel and Resort 's response

Baie dankie dat u die Diaz Hotel and Resort gekies het as u verblyf opsie. Ons sien daarna uit om u weer by ons te verwelkom.

Diaz Hotel and Resort
Leana L - Mar 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Leana L
With spouse/partner

Lekker gebly, alles is sentraal. Uitsig is asemrowend. Onbyt was heerlik.

Sien sterre.

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Nice stay, everything is central. View is breathtaking. Breakfast was delicious.

See stars.

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Diaz Hotel and Resort 's response

Beste Mnr en Mev. Liebenberg, baie dankie vir u terugvoering. Dit is altyd lekker om weer van ons gaste te hoor, spesifiek met bate van hoe hulle die produk wat ons aanbied, ervaar het. Ons sien daarna uit om u weer iewers in die toekoms terug te verwelkom.

Diaz Hotel and Resort
Giselle D - Feb 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Giselle D
With friends

Mooi, skoon, lekker!

Was 'n lekker ervaring - sal in die toekoms langer wil bly. Dekor is pragtig! Plek is skoon. Hulle het net 'n vreeslike lang en deeglike lys van wat dit sal kos as iets in die woonstel breek, of wegraak, of as mens vroeg inteken of laat uitteken. Laat mens nogal voel om ekstra versigtig te wees en mooi in jou spoor te trap. Nie lekker om so erg baie reëls te sien met aankoms nie. Maar hang seker af hoe mens daarna kyk - as mens van nature mooi na plek kyk hoef mens nie daaroor bekommerd te wees nie, en as iets sou breek is daar ook nie verrassing oor kostes nie. All in all - great plek.

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Beautiful, clean, nice!

Was a nice experience - would like to stay longer in the future. Décor is beautiful! Place is clean. They just have a very long and comprehensive list of what it would cost if something in the flat were to break or get lost, or if you check in or out late. It makes you tread very extra carefully. Not so nice to see so many rules on arrival. But it probably depends on how you look at it - if you look after the place well you don't have to worry about it, and if you were to break something the cost would not be a surprise. All in all - great place.

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Diaz Hotel and Resort 's response

Beste Me. du Plooy,
Baie dankie vir u terugvoer en dat u die eenheid in so 'n mooi toestand vir ons gelos het. Dit is ongelukkig so dat ons 'n lang en deeglike lys moes in plek stel nadat ons eerste paar gaste die eenhede lelik verniel het en ons groot kostes moes aangaan om alles weer in die toestand te kry wat ons met trots aan gaste kan aanbied. Dankie dat u begrip het daarvoor.
Ons sien uit daarna om u weer iewers in die toekoms terug te verwelkom!

Diaz Hotel and Resort
Glen S - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Glen S
With spouse/partner

Valued all round service.

First time user, absolutely thrilled, will use and recommend TravelGround to friends any time. Stay at Diaz Hotel and Resort was first class. Will definitely be back next year.

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Diaz Hotel and Resort 's response

Thank you for your review Mr. Siljeur. It was awesome welcoming you to the most amazing hotel in Mossel Bay! We are very happy to hear that you enjoyed your stay with us and look forward to welcoming you back sometime soon.

Diaz Hotel and Resort
Ettienne V - Jan 2017
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
4/5
Ettienne V
On business

Gerieflik met ongelooflike uitsig.

Paar klein dingetjies kan die hotel verander in top.

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Comfortable with unbelievable view.

Some small changes can change the hotel for the better.

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Diaz Hotel and Resort 's response

Baie dankie vir u terugvoering na u onlangse verblyf by die Diaz Hotel and Resort. Aangesien dit vir ons baie belangrik is om sover moontlik aan al ons gaste se behoeftes te voorsien, wil ons graag hoor waar ons spesifiek kan verbeter. 'n E-pos is alreeds na u gestuur vir u terugvoering. Ons hoor graag weer van u.

Diaz Hotel and Resort
Sias G - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sias G
With spouse/partner

Lekker.

Amanda doen 'n puik job. Lekker, man, lekker.

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Nice.

Amanda is doing excellent work. Very nice, man!

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Diaz Hotel and Resort 's response

Beste Mnr. & Mev. Grobler,
Dit was heerlik om u by die Diaz Hotel & Resort te verwelkom en ons is baie bly om te hoor u het dit so geniet. Ons vertrou u kuier aan die Weskus is ook volgens verwagting en wens u 'n veilige reis terug huis toe. Kom kuier gerus weer!
Met beste wense,
Diaz Hotel & Resort Bestuur & Personeel

Diaz Hotel and Resort
Anel V - Jan 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Anel V
Family with teenagers

Parkering was 'n probleem.

Moes soms buite die parkeerarea stop. Wat ook laat nagte 'n probleem as kinders uitgaan, daar nie direkte ingang van parkeer area na hotel. Lugreëlings 'n moet!

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Parking was an issue.

We had to park outside the parking area at times. Also an issue at night when the kids wanted to go out, no direct entrance to hotel from parking area. Air conditioning is not negotiable.

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Diaz Hotel and Resort 's response

Beste Mnr. en Mev. Van Rensburg, baie dankie vir die tyd wat jul afgestaan het om ons in kennis te stel van waar die hotel, volgens u mening, tekort skiet. Alhoewel daar nie direkte toegang vanaf die hotel na die parkeerarea is nie, het ons 24 uur per dag sekuriteits personeel aan diens.

As gevolg van die hoë besoeksyfer in Mosselbaai gedurende Desember, is die 4 vlakke onderdak parkering somtyds nie genoeg nie, al verskaf dit parkering vir 260+ motors. Ons sal beslis ondersoek instel na die moontlikheid van lugreëling in die Superior kamers, die suites het wel lugreëling.

Ons beste wense vergesel u en u familie vir 'n voorspoedige en geseënde 2017 en ons sien uit daarna om u weer iewers in die toekoms terug te verwelkom.

Vriendelike groete
Diaz Hotel en Resort Bestuur en Personeel

Diaz Hotel and Resort
Arnie W - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Arnie W
With spouse/partner

Skitterend.

Eerste keer in Mosselbaai. Sal definitief terugkom na Diaz Hotel, personeel vriendelik en behulpsaam. Hou so aan.

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Brilliant.

First time in Mossel Bay. Will definitely come back to Diaz Hotel, staff friendly and helpful. Keep it up.

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Diaz Hotel and Resort 's response

Dit was so lekker om u by ons te verwelkom en is bly om te hoor u eerste ervaring van Mosselbaai was aangenaam. Kom kuier gerus weer! 'n Voorspoedige 2017 word u toegewens.

Diaz Hotel and Resort
Reinette L - Dec 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Reinette L
Family with teenagers

Beste ligging langs die Suidkus, gerieflik, baie om te doen binne stapafstand, wonderlike ligging van swembad, heerlike ontbyt met beste uitsig oor see.

Ons het baie lekker gekuier in Mosselbaai en die ligging van die Diaz Hotel het gemaak dat ons te midde van al die aksie was. Dit is so gerieflik om die oggend uit jou hotel te stap en op die Strand te wees vir 'n vroegoggend stappie, gevolg deur 'n lang, uitgerekte ontspanne ontbyt in die eetsaal met die beste uitsig oor die baai. Daarna kan jy ontspan by die swembad, strand toe gaan of iets in die omgewing doen. Die kamers was gerieflik en lekker maklik om "room service" te bestel. Die hotel bied waarde vir geld, en alles was netjies en gerieflik.

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Best location along the South Coast, comfortable, lots to do within walking distance, great location of pool, delicious breakfast with best sea view.

We had a great time in Mossel Bay and the location of the Diaz Hotel meant that we were in the middle of all the action. It is so convenient to walk out of your hotel in the morning and be on the Beach for an early morning walk, followed by a long, drawn out relaxed breakfast in the dining room with the best view of the bay. Afterwards you can relax by the pool, go to the beach or do something in the area. The rooms were comfortable and it was easy to order room service. The hotel offers value for money, and everything was neat and comfortable.

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Diaz Hotel and Resort 's response

Beste Lourens Familie,

Dis vir ons wonderlik om te hoor dat u u lank voorafbeplande vakansie so geniet het by die beste hotel in Mosselbaai! Ons sien uit daarna om u iewers in 2017 weer terug te verwelkom. 'n Geseënde en voorspoedige 2017 word u toegewens.

Diaz Hotel and Resort
Fr M - Dec 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Fr M
With spouse/partner

Baie mooi en lekker.

Al probleem is die geraas in die aande by Parows Tower wat jou uit die slaap hou.

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Very nice and beautiful.

Only problem is the noise at the Parows Tower which keeps one up at night.

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Diaz Hotel and Resort 's response

Beste Mnr en Mev. Marais,
Dit was vir ons heerlik om u by ons te verwelkom in Desember 2016. Ons vra omverskoning vir die geraas in die aande vanaf Pirates Tower Bar. Dit is gelukkig bedrywig slegs gedurende die laaste 3 weke van Desember, wanneer die vakansie-gees hoogty gevier word. Die res van die jaar is alles stil en rustig. 'n Voorspoedige Nuwe Jaar word u toegewens en ons hoop ons sien u weer iewers in 2017.

Diaz Hotel and Resort
Mariette K - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Mariette K

Dit was 'n regte luukse vakansie.

Lekker vakansie, ma en dogter. Daar is net nie baie kinders in die ouderdomsgroep van 10 jaar nie. Hotel is puik. Hotel kos baie lekker.

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It was a real luxury vacation.

Happy holidays, mother and daughter. There are just not many children in the 10 year age group. Hotel is great. Hotel food is very nice.

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Diaz Hotel and Resort 's response

Dis vir ons wonderlik om te hoor 'n spesiale ma en dogter vakansie wat lank vooruit beplan is, het goed afgeloop en dat u dit so geniet het by die Diaz Hotel & Resort. Ons sien uit daarna om u weer in 2017 by ons terug te verwelkom en wens u en u dogter 'n geseënde en voorspoedige 2017 toe.

Diaz Hotel and Resort
Lorraine V - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lorraine V

Ongelooflik lekker!

Sien sterre.

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Incredibly delicious!

See stars.

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Diaz Hotel and Resort 's response

Beste Me. van Zyl,

Dit was wonderlik om u by ons te verwelkom en is baie bly om te hoor u het u vakansie hier so geniet. Kom kuier gerus weer. 'n Geseënde Kersfees en voorspoedige 2017 word u en u familie toegewens.

Diaz Hotel and Resort
Brigette K - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Brigette K
Family with teenagers

Perfekte bestemming.

Perfekte bestemming, vriendelike diens.

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Perfect overnight destination.

Perfect destination. Friendly service.

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Diaz Hotel and Resort 's response

Beste Mnr. & Mev. Katz,

Dit was wonderlik om u by die Diaz Hotel & Resort te verwelkom en ons sien uit na 'n volgende kuiertjie iewers in die toekoms. 'n Geseënde feesseisoen word u toegewens.

Diaz Hotel and Resort
Gerhard R - Dec 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerhard R
Family with young children

Baie lekker en mense baie vriendelik

Was baie lekker gewees. Ons sal weer daar kom vakansie hou as gesin.

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Lovely people, friendly.

We enjoyed it. Our family would gladly return there for vacation.

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Diaz Hotel and Resort 's response

Dit was heerlik om die van Staden gesin by ons te verwelkom en ons is baie bly om te hoor dat u as gesin dit so geniet het! Ons sien uit daarna om u weer by ons terug te verwelkom. 'n Geseënde feesseisoen word u toegewens.

Diaz Hotel and Resort
Justin C - Nov 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Justin C
Individual traveler

An amazing location ideal for a holiday experience of a lifetime. Rooms are well appointed and good value for money!

The perfect location for an amazing holiday experience. Right on the beach front with all amenities right on your doorstep. Definitely to be recommended.The only sort of negative thing is the parking area which is away from the hotel, but still not a deal breaker. A suggestion, please provide pen and paper in the rooms.

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Diaz Hotel and Resort 's response

Thank you for your review and suggestion Mr. Coetzee. We will most definately take it into consideration. We look forward to welcoming you to the Hotel sometime soon!

Diaz Hotel and Resort
Anonymous Guest - Nov 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Anonymous Guest
With spouse/partner

Stay was average.

Service at breakfast was very slow. Showers are dirty between tiles. Beautiful view.

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Alan F - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alan F
With spouse/partner

Dit was 'n plesier om daar te wees.

Die personeel was so vriendelik.

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It was a pleasure to be there.

The staff were so friendly.

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Diaz Hotel and Resort 's response

Beste Mnr. & Mev. Flanagan,
Ons is baie bly om te hoor dat u dit so geniet het by ons. Ons sien uit daarna om u weer by ons terug te verwelkom!

Diaz Hotel and Resort
Ronette B - Oct 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Ronette B
With friends

Baie aangenaam en skoon, ontbyt van hoogste gehalte.

Was baie aangename ervaring, sal sommer baie gou weer teruggaan.

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Very nice and clean, delicious breakfast.

Very nice experience, will go back.

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Diaz Hotel and Resort 's response

Beste Mnr. & Mev. Bester, baie dankie vir u terugvoer.
Ons is bly om te hoor u het ons fasiliteite en etes so geniet.
Ons sien daarna uit om u weer in die toekoms by ons terug te verwelkom!

Diaz Hotel and Resort
Wynand G - Oct 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Wynand G
With spouse/partner

Die uitsig was asemrowend.

As jy ooit vinnig vakansie wil hou op pad terug Kaap toe vanaf 'n troue in Knysna, gaan bly gerus in die Diaz-hotel. Die uitsig oor die see is besonders en die ligging van die hotel is perfek. Jy kan op jou stoep staan en koffie drink terwyl jy kinders hoor aan jou regterkant speel op die water wurm en as jy voor jou kyk lê die mense in rye op die strand. Aan die begin gedink dis bietjie duur, maar na my tydjie daar het ek glad nie meer sleg gevoel om net daai bietjie meer te spandeer nie.

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The view was breathtaking.

If you ever want to take a quick vacation on your way back to the Cape from a wedding in Knysna, feel free to stay in the Diaz hotel. The view over the sea is exceptional and the location of the hotel is perfect. You can stand on your porch and drink coffee while you hear children playing on your right side on the water worm and if you look in front of you the people are lying in rows on the beach. At first I thought it was a bit expensive, but after my time there I didn't feel bad at all about spending just that little bit more.

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Diaz Hotel and Resort 's response

Beste Mnr. & Mev. Goosen,
Baie dankie vir u terugvoer. Dis altyd lekker om te hoor dat ons gaste dit so geniet by ons! Ons sien daarna uit om u iewers in die toekoms weer by ons terug te verwelkom.

Diaz Hotel and Resort
Michelle B - Sep 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Michelle B
With spouse/partner

Heerlike verblyf en puik diens!

Die verblyf was onverbeterlik. Die kamers is netjies en skoon en die personeel is baie vriendelik en behulpsaam. Die ontbyt-buffet is onverbeterlik en die diens by die restaurante op die perseel is puik. Die ligging is perfek - net 'n paar treë en jy is op die strand. Ek sal voorwaar die hotel aanbeveel vir enige iemand. Die enigste "ongemaklikheid" wat ons ervaar het was dat die onderdak-parkering geen sigbare sekuriteit het nie, maar ons het nie een keer enigsins gevoel dat ons voertuig nie veilig was nie.

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Wondeful accommodation and excellent service!

The accommodation was unbeatable. The rooms were clean and neat, and the staff was very friendly and helpful. Fantastic breakfast buffet and perfect service at the restaurants on the premises. Perfect location - just a few steps and you are on the beach. I can recommend this hotel to anyone. Only little issue was that the covered parking doesn't have any visible security, but we didn't feel that our vehicle was unsafe at any time.

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Diaz Hotel and Resort 's response

Beste Mev. Blom,

Ons is baie bly om te hoor dat u alles wat die hotel aanbied na wense gevind het. Dis vir ons wonderlik om sulke terugvoer te kry wat beslis oorgedra sal word aan alle personeel. M.b.t. die onderdak parkering - alhoewel u geen sigbare sekuriteit gesien het nie, word daar wel gereelde rondtes deur sekuriteit gedoen.

Ons hoop om u weer iewers in die toekoms by ons terug te verwelkom!

Vriendelike Groete, Diaz Hotel & Resort Bestuur en Personeel

Diaz Hotel and Resort
Larissa D - Sep 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Larissa D
With spouse/partner

Fantasties!

Ons het oorspronklik net vir 3 dae geboek toe besluit ons dat ons vir een ekstra dag wil bly en die vriendelike ontvangsdame het ons dadelik geakkommodeer. Die ontbyt elke oggend was fantasties en buffet-ete Woensdag was wonderlik gewees. Ons hele ervaring daar was uitstekend.

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Fantastic!

We booked for 3 days initially but we decided to stay the extra night and the friendly receptionist made it happen immediately. Fantastic breakfast every morning and there was a buffet meal on the Wednesday. The entire experience was outstanding.

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Diaz Hotel and Resort 's response

Beste Mnr & Mev. du Plessis,

Baie dankie vir u terugvoer. Dit was heerlik om u by ons te verwelkom en is baie bly om te hoor dat u ons prag-hotel na wense gevind het. Ons sien uit daarna om u iewers in die toekoms weer te sien!

Vriendelike Diaz Groete,
Bestuur en Personeel

Diaz Hotel and Resort
Lizette D - Jul 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizette D
With spouse/partner

Heerlik en ontspanne.

Hotel is netjies en personeel is vriendelik. Ontbyt was 'n fees. Lieflike uitsig!

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Lovely an relaxing.

The hotel is neat and the staff are friendly. Breakfast was a feat. Lovely view!

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Diaz Hotel and Resort 's response

Beste Me. Dalhouzie,
Ons is baie bly om te hoor dat u u verblyf by ons prag-hotel so geniet het en sien daarna uit om u weer terug te verwelkom!
Vriendelike Diaz Groete,
Diaz Hotel en Resort Bestuur & Personeel

Diaz Hotel and Resort
Frits L - Jun 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Frits L
With spouse/partner

Was baie aangenaam en waarde vir geld.

Ek dink die hotel is waarde vir geld maar mems kan tog sien dat daar 'n bietjie TLC kort aan die fasiliteite.

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Very pleasant and good value for money.

I think the hotel is good value for money, but it is obvious that the place needs a bit of care.

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Diaz Hotel and Resort 's response

Goeie dag Mnr & Mev. Lassche,

Baie dankie vir u terugvoer. Ons is bly om te hoor dat u voel ons bied 'n waarde vir geld pakket aan. Ons sal dit waardeer indien u moontlik vir ons kan laat weet presies waar volgens u opinie nog TLC nodig is, sodat ons onmiddelik aandag daaraan kan gee. U kan ons direk kontak op [email protected] / (044) 692 8400

Vriendelike Groete,
Diaz Hotel & Resort Bestuur en Personeel

Diaz Hotel and Resort
Liezel S - Jun 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liezel S
With spouse/partner

Ontspannend.

Baie aangenaam en netjies. Spyskaart by buffet-ontbyt was bietjie vreemd, maar andersins was die kos lekker.

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Relaxing.

Very pleasant and tidy. Menu of buffet breakfast was a bit strange, but otherwise the food was delicious.

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Diaz Hotel and Resort 's response

Beste Me. Bouwer,
Baie dankie vir u terugvoer. Dis vir ons lekker om te hoor dat u ons geriewe ontspannend, aangenaam en netjies gevind het. Aangesien diens en kwaliteit van etes wat voorgesit word van uiterste belang is vir ons, sal ons u terugvoer waardeer m.b.t. presies wat op ons ontbyt buffet vreemd was, sodat ons die nodige aanpassings kan maak.

Ons waardeer u terugvoer en hoop om u in die nabye toekoms weer by ons te verwelkom!
Vriendelike Groete,
Diaz Hotel & Resort Bestuur en Personeel

Diaz Hotel and Resort
Yolandi P - Jun 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolandi P
On business

Diaz was ongelooflik.

Die diens was puik, en ons is soos persoonlike vriende ontvang, presies wat jy nodig het as jy permanent op reis is.

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Diaz was amazing.

The service was excellent and we were welcomed like old friends. Exactly what you need when you are constantly travelling.

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Diaz Hotel and Resort 's response

Beste Me. Potgieter,
Baie dankie vir u terugvoer. Ons is bly dat u so lekker hier gekuier het soos wat ons dit geniet het om u by ons te verwelkom! Ons sien uit na u volgende besoek!
Vriendelike Groete,
Diaz Hotel & Resort Bestuur & Personeel

Diaz Hotel and Resort
Deon R - May 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deon R
With spouse/partner

Heerlike ontspanning met uitstekende diens.

Ek en my vrou het ons twintigste huweliksherdenking in die luukse wittebrood suite gevier. Amanda en haar personeel het dit so aangenaam gemaak, van die reël vir die pragtige blomme, die vonkelwyn tot elke vriendelike glimlag. Twaalf uit tien vir julle. Julle sien ons beslis weer!

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Great relaxation with excellent service.

My wife and I celebrated our twentieth wedding anniversary in the luxury honeymoon suite. Amanda and her staff made it so enjoyable, from arranging the beautiful flowers, the sparkling wine to every friendly smile. Twelve out of ten for you. You will definitely see us again!

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Diaz Hotel and Resort 's response

Beste Mnr. & Mev. Roos,
Dis 'n voorreg dat u ons Hotel gekies het om so 'n spesiale geleentheid te kom vier. Ons beste gelukwensing met die fantastiese mylpaal! Dit was heerlik om u hier te verwelkom en ons sien daarna uit om dit eersdaags weer te doen!

Vriendelike Diaz Groete,
Bestuur & Personeel

Diaz Hotel and Resort
From
R1 790
per night, for 2 ppl
From
From R1 790
per night, for 2 ppl
From
R1 790
per night, for 2 ppl
Make a Booking
  • Capacity: 276 people
  • Check-in: 15:00 to 00:00
    Check-out: 09:00
  • Address: 1 Beach Boulevard East, Diaz Beach, Mossel Bay, 6500, Western Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAe84a0ed7020e5c431107b1c4d55eba57b1475aeb81fb3f543a96eb8e7005bf852f6a0839194ed795581959ee60ab414dde55?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 790 per night, for 2 ppl 211 5 1 5 1 Beach Boulevard East Diaz Beach 6500 Western Cape 021 201 8900 15:00-00:00 09:00 -34.1585 22.109583333333
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