Eagle Nest Luxury Accommodation
Review Summary
Estherna P - Nov 2023
Overall score
Disappointed.
Marlie N - Oct 2023
Overall score
Interesting.
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Interesting.
Rooms are not soundproof. So any noise from other rooms keeps you from sleeping. Breakfast is not worth the money. It was nice, but I could have gotten more for the same amount at common breakfast places.
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Teresa O - Jul 2023
Overall score
Fantasies.
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Fantasies.
Stay was wonderful with very friendly staff. Everyone was helpful. Very clean and tidy!
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Michael N - Jun 2023
Overall score
Teleurgesteld.
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Disappointed.
Very noisy late at night. Loud TVs and other noises that made us sleep very badly.
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Guillaume E - Jan 2023
Overall score
Dit was baie aangenaam.
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It was very pleasant.
The customer service was good. The beds were of good quality. There was some dust on the kitchen counter.
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Petro B - Dec 2022
Overall score
Sentraal, rustig en veilig.
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Central, quiet and safe.
I appreciated the sleeping facilities and location. Very central and safe. Clean and no drama.
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Anonymous Guest - Sep 2022
Overall score
Big disappointment; it's just apartments marketed as a hotel.
Very noisy outside due to hangout which is directly opposite the entrance. We came for peace and quiet, but the loud music from the room right next to ours was on until late on a Saturday night. There was also loud talking from the same room most of the night.
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Cecilia M - Dec 2021
Overall score
It was 100% enjoyable.
Melanie A - Sep 2021
Overall score
Terrible.
Engela L - Mar 2019
Overall score
Sal dit aanbeveel met voorbehoud.
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Will recommend this with caution.
Our fridge has noise - more or less like someone snoring! No really! Our room (44) was at the back and so we were protected from the severe noise throughout the night by the firm at the front / parking area. There was not enough supply for load shedding (eg candles / emergency camping lamps).
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Ghita R - Jan 2019
Overall score
Vuil met swak diens.
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Dirty with poor service.
The place is not close to the 4 stars they advertise, bugs in bathroom and dirty bedding and poor service. Definitely won't go again.
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Nolla J - Dec 2018
Overall score
Baie ongelukkig.
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Very unfortunate.
Service was poor. Room stank. Rooms were not cleaned. Keys didn't work and nothing was done to fix it. No cell phone reception and WiFi did not work. Pool was half empty. Owner tried to defend herself with weak reasons for the problems. Would advise against staying there. Receptionist didn't know how to handle the situation and didn't understand either.
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Mbalenhle M - Sep 2018
Overall score
It was a good stay. Could be cleaner.
Christiaan D - Jul 2018
Overall score
Baie lekker, netjies en skoon.
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Very nice, tidy and clean.
Good value for money. If you only need a place to sleep, I highly recommend it.
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Eilssn S - Apr 2018
Overall score
Ons het tuis gevoel.
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We felt at home.
Friendly staff throughout. Rooms were neat, comfortable and clean. The staff were very helpful, even when the power was out they went out of their way to make guests comfortable. I will definitely stay there again next year it was excellent service at a fair fee.
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Henry C - Oct 2017
Overall score
Baie goed gewees, dankie.
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It was very good, thank you.
See stars.
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Eagle Nest Luxury Accommodation 's response
Baie dankie.
Anonymous Guest - Jul 2017
Overall score
Accommodation was comfortable and location perfect.
We only got there late, ± 17:00. Our room was near a group of scholars who were in JHB for a hockey tour. The reception staff asked me if we would prefer another room away from the scholars as they were a bit noisy. I immediately said yes, as I had an incredible headache. At our "new" room, however, there were no towels and the dishes were not put away, still standing on the drying racks. They then brought us towels there, but all three were still damp. I asked for dry towels and the person later brought drier towels. His explanation was that the dryer appeared to be faulty. He was very helpful, also helped with the TV and a two-prong plug. Next morning it was a nightmare. The scholars became so exhausted that no one could sleep any longer. I called to ask that they be silenced. After that it was quieter. (Know this is not always the case at this hotel) The manager also later apologized. I will stay here again, will just make sure there is not such a large group of children again.
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Andries S - Jun 2017
Overall score
Bad, will not see me again.
Brian R - May 2017
Overall score
Very relaxing indeed.
Danie H - May 2017
Overall score
Enjoyed the accommodation and related services.
Eagle Nest Luxury Accommodation 's response
Many thanks. We have self-catering options as well if you would like to stay a little bit longer in the future!
Bronwyn W - Mar 2017
Overall score
Our stay was fantastic.
Eagle Nest Luxury Accommodation 's response
Thank you for your kind review. We hope to see you soon.
Nobantu T - Mar 2017
Overall score
Wonderful.
Monique K - Mar 2017
Overall score
Baie lekker en rustig gewees.
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Very nice and tranquil.
We enjoyed the accommodation a lot and will definitely make use of them again. The male staff members can be a little more friendly, but other wise no problem.
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Corrie S - Jan 2017
Overall score
Perfek vir wat ek nodig gehad het.
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Perfect for what I needed.
See stars.
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Nathaly M - Dec 2016
Overall score
Lieflike verblyf.
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Lovely accommodation.
The accommodation is exactly as advertised, we had a good stay, it's nice and quiet, and peaceful, and we had no problems. Thanks so much, we will definitely stay there again.
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Norma V - Nov 2016
Overall score
Was baie rustig en netjies en naby aan vele malls ens.
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Very tranquil and neat and close to a lot of malls, etc.
Upon arrival everybody were friendly and helpful, from the security gate to the staff. Will stay there again and value for money.
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Eagle Nest Luxury Accommodation 's response
Dear Norma. Many thanks for your kind feedback it really helps to boost our staff's morale to deliver a better service each time. Hope to see you soon again!
Jannie M - Nov 2016
Overall score
Daar was net nie warm water nie, maar die krag was af en dit word deur die sleutel beheer.
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There was just no hot water, but the power was off and that is controlled by the key.
Noise in the halls at about 12 o' clock. Further clean. Very good location close to attractions.
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Eagle Nest Luxury Accommodation 's response
Many thanks for your feedback. As you noticed, the geyser and power in general is operated on an energy device that is only activated by the hotel card - this enables us to operate the building in a "greener" and eco-friendly manner - Thank you for noticing that!
P.S. When you visit us again, please indicate if you would like to shower on arrival and we shall "pre-heat" the water for you... or you could wait 30 minutes to get hot water while you watch you favourite DSTV hotel channel!
Jo-ann F - Nov 2016
Overall score
Hoewel die plek baie netjies en gerieflik is, was die ontvangs baie lomp hanteer.
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Even though the place is neat and comfortable, the reception was very clumsy.
The booking was done online and paid online, but when we got there the person on duty could not find my booking. I had to then write down my name on a notepad and insist that he keep looking, and then I showed him my confirmation on the phone. Then he wanted me to pay, and I had to repeat the process to convince him that everything had already been paid, even though I'd already showed the proof of payment. There were people who made a noise in the corridors until late at night. Would also be nice if someone could help you with all your luggage and bags up the stairs. Besides that, I believe the place offers value for money, it is very safe with safe parking. The rooms are very neat and comfortable and the fridge is a bonus.
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Eagle Nest Luxury Accommodation 's response
Many thanks for your feedback. We do apologise for your check-in issues as the receptionist could not find your booking - this typically happens if you finalise/pay on the day of arrival - for most of our clients that finalise the bookings at least a day in advance, we try to email them to confirm their booking and also to find out their expected times of arrivals - this helps us prepare a swifter check-in, a final check on the room and a "have a safe journey" message. Also, our kind and helpful reception are always there should you need assistance with your baggage. We are still investigating the noise in the hallways.
Thank you for noticing the bigger than average fridge! Hope this helps you when you visit us again!
Monika U - Oct 2016
Overall score
Geriewe is baie mooi.
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Facilities are very nice.
Was pleasant, but would definitely recommend that they have air conditioning put in. Drawers in the kitchen area and the bin was very dirty. We slept in number 7.
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Eagle Nest Luxury Accommodation 's response
Many thanks. As we are trying hard to keep the establishment as green as possible, you may have noticed the energy saver lights, fans, cutoffs, and appliances. We will certainly consider the a/c option in the near future. We checked the drawers and bin and you are indeed correct. We have now issued instructions for all rooms to be re-cleaned and to put plastic bags in the bin. Thanks for the patience and hope to see you soon again.
Johan C - Sep 2016
Overall score
Baie gerieflik.
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Very comfortable.
Value for money. I would have liked to know before hand to bring our own plates, knives and forks. Otherwise great service.
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Eagle Nest Luxury Accommodation 's response
Thank you for your kind feedback. We are a new establishment and strive to improve our level of service. To this end we are including the option for plates, knives and forks when you select your preferred room. Many thanks and hope to see you soon!
- Free cancellation up to 24 hours before your stay!
- Capacity: 180 people
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 1016 Coldstream Street, Little Falls ext 13, Roodepoort, 1724, Gauteng
- All ages welcome
