Ecotel Premier Lodge & Conference Centre
Review Summary
Patrick B - Feb 2023
Overall score
Bed needs to be replaced and there was just about no cold water.
Molatsa T - May 2022
Overall score
Wonderful.
Will M - Mar 2022
Overall score
Not satisfied.
Nicole H - Feb 2021
Overall score
Lovely and safe.
Jacques M - Mar 2020
Overall score
Nie wat ek verwag het nie.
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Not what I expected.
There were no towels in the room. Service was nothing short of amazing. Not what I expected at all. Definitely wouldn't consider it one of the site's locations.
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Adrian H - Jun 2019
Overall score
Safe area to stay.
Celeste T - Aug 2018
Overall score
Voldoende vir slaapplek vir een aand.
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Sufficient for sleeping accommodation for one night.
The reception was not very friendly. Key in hand stuffed and told it's on the top floor. No directions. Didn't say how entry/exit works. We had to work it out ourselves. Rooms were clean and tidy, but maintenance seems to be neglected. Other guests made noise throughout the night on the porches and in the room next door. I cannot recommend this place to anyone.
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Hercules T - Jun 2018
Overall score
Teleurstellend.
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Disappointing.
For 3 nights there was no hot water. Night 3 there was no water and no electricity. The breakfast is also not value for money. The rooms and surroundings are indeed in excellent condition and very clean.
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Shanine M - Feb 2018
Overall score
Value for money.
Read moreJaques B - Feb 2018
Overall score
Very bad service and staff.
Alicetine N - Dec 2017
Overall score
Ecotel Premier Lodge & Conference Centre 's response
Dear Alicetine,
Thank you for the great review you've made after your experience with us. We are looking forward to welcoming you again at Ecotel.
Regards,
Ecotel Premier Lodge and Cnference Centre
Cindy N - Dec 2017
Overall score
Netjies maar raserig.
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Neat but noisy.
The accommodation was neat and sufficient for 1 night's stay, but unfortunately there were guests who did not pay attention to rules. There were guests visiting the pool and they were noisy until after 12 o'clock at night. I had to call the reception several times to get them to shut up, but that didn't even help.
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Roan G - Oct 2017
Overall score
Sufficient for a night's stay.
Hannelie B - Oct 2017
Overall score
Pragtig en netjies, baie vriendelik!
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Beautiful and neat, very friendly!
Friendly staff, very tidy!
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Tessa V - Sep 2017
Overall score
Baie lekker dankie.
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Thank you very much.
It was an incredibly nice experience, the people were so nice and really good to us.
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Cherie V - Jul 2017
Overall score
Goeie ligging - nie noodwendig verwelkomend nie.
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Good location - not necessarily welcoming.
The welcome staff was not very friendly. We were taken to a room but the person didn't even make sure we knew how the keys worked. (The card locks don't work and the doors open at a funny angle - not at all like normal front doors.) The A/C was set to 32 degrees - hopelessly hot. The one window in the bathroom could not close properly which caused a cold draft in the room. There were 2 coffee mugs but only 1 glass in a room for 2 people. The hanging closet is extremely small and not big enough for 2 people's clothes, especially because the blankets are also stored there and take up space. There was no soap or shampoo - something that a lodge/hotel usually provides in small quantities. Hand soap only. There was no extra toilet paper - you have to wait for room service. The duvet was also not properly made up. We had to put it further into the cover ourselves as it hung out. Everything was reported to the day staff. We booked in late at night and the lights on the side of the stairs leading to the second floor were not working. This can make it difficult for people who have trouble seeing where to walk at night. The location is good and close to nice restaurants.
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Suzette M - Jun 2017
Overall score
Netjiese, gemaklike verblyf wat nog ag slaan op hulpvaardigheid.
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Neat, comfortable accommodation that still pays attention to helpfulness.
All we needed was one affordable night with clean, white linen, coffee and tea in the room, close to Oliver Tambo Airport. We got what we hoped for and would recommend them to people with similar needs.
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Hardo P - Mar 2017
Overall score
Acceptable for a short stay.
Read moreJulia L - Aug 2016
Overall score
Not really, we had to pay for things not paid at other B&B.
Ecotel Premier Lodge & Conference Centre 's response
Dear Madam
We thank you for choosing Ecotel Premier Lodge as your preferred accommodation service provider, we also thank you for the review.
We appreciate your concerns and thank you for bringing this to our attention. We always try to strive on offering best service to our customers and pardon us for not informing you that breakfast wasn't inclusive in the room price. We sincerely apologise.
Should you wish for us to accommodate you in future, please do not hesitate to call or email us, we are 24/7 at your service.
Thanking you
Zama
Marelize N - Aug 2016
Overall score
Great value for money!
Ecotel Premier Lodge & Conference Centre 's response
Dear Madam,
Thank you very much for choosing Ecotel Premier Lodge as your preferred accommodation service provider. And thank you also for the positive response regarding your stay with us, it was a pleasure hosting you.
Should you require any further assistance, please do not hesitate to call or email us, we are 24/7 at your disposal.
We hope to welcome you again at Ecotel.
Thanking you,
Zama
Nadia V - Aug 2016
Overall score
Baie vriendlike omgewing en rustig.
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Very friendly environment and peaceful.
Love the place very much. Neat and calm.
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Ecotel Premier Lodge & Conference Centre 's response
Dear Venter
Thank you very much for choosing Ecotel Premier Lodge as your preferred accommodation service provider, thank you very much for your positive response, We appreciate it very much.
Should you require any further assistance, please do not hesitate to call or email us, we are 24/7 at your disposal.
We hope to welcome you again soon.at Ecotel.
Kind regards
Zama
Rene J - May 2016
Overall score
Verblyf was aangenaam.
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Pleasant accommodation.
Ecotel is affordable, clean and safe. I recommend adding coffee-making facilities so guests can prepare a cuppa while they get ready for breakfast.
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Ecotel Premier Lodge & Conference Centre 's response
Dankie vir die terugvoering. Ons is bly dat jy 'n aangename verblyf geniet het en sien uit daarna om te u terug te verwelkom in die nabye toekoms. Jou voorstel is geneem en ons sal kyk na dit .
Baie dankie & Groete
Phindile
- Capacity: 84 people
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Check-in: 14:00 to 00:00
Check-out: 10:00 - Address: 65 Sunny Road, Lakefield, Benoni, 1501, Gauteng
- All ages welcome
