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 at El Shaddai Lodge | TravelGround
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El Shaddai Lodge

Self Catering

Review Summary

4.1 out of 5from 18 reviews for El Shaddai Lodge
Cleanliness
4.1/5
Service
4.3/5
Location
4.0/5
Safety
4.1/5
Value for money
4.0/5
Damaris Sizakele M - Jan 2022
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Damaris Sizakele M
With spouse/partner

Will definitely return.

Good customer service.

El Shaddai Lodge 's response

Thank you Damaris.

El Shaddai Lodge
Vijay M - Dec 2021
Overall score
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Vijay M
Family with young children

Location is fine. We enjoyed our outdoors with beautiful views except that the accommodation was just average.

Very basic accommodation. Utensils were not enough. Water in kitchen sink is dampening the cupboards so it's not smelling good. Bed is too old and shrunk so might wake up with body aches. Braai accessories have holes. All in all, this place needs a lot of TLC.

Phumzile M - Dec 2021
Overall score
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
3/5
Value for money
4/5
Phumzile M
Family with young children

It was nice staying there, but the pavement at the gate should be fixed.

The accommodation is very friendly and welcoming.

Pretty M - Dec 2021
Overall score
Cleanliness
2/5
Service
5/5
Location
2/5
Safety
3/5
Value for money
5/5
Pretty M
With friends

It was good to stay there.

But the cleanliness was not in good condition. Brooms and mops were not there for us to clean if we made a mess.

El Shaddai Lodge 's response

Thank you for the reply. We will make some changes

El Shaddai Lodge
Marna D - Oct 2021
Overall score
Cleanliness
1/5
Service
3/5
Location
2/5
Safety
1/5
Value for money
2/5
Marna D
With spouse/partner

Onnetjies en verwaarloos.

Die breekgoed was vuil in die kas, die beddegoed was vuil. Die bedkassie se deur is afgebreek. Die mikrogolfoond is lelik geroes binne. Slegs een TV-kanaal. Hek word met 'n slot gesluit, ons buurman het sy hek sommer oopgelos, wat veel te wense laat vir veiligheid.

El Shaddai Lodge 's response

Dit is jammer dat jy nie die saak met ons bespreek het nie. Ons is nou die geleentheid ontneem om te sien wat is fout met die linne en die breekgoed

By julle aankoms het ek die TV aangeskakel en gewys dit moet op av2 gestel word en die OpenView dekodeerder is die een waarop die kanale verander word. Terloops daar is 18 kanale op die OpenView dekodeerder en geen kanale op die TV. Die TV ontvang geen sein nie en dien slegs as ’n monitor.

Die hek kan nie met ’n elektriese motor werk nie omdat daar twee hekke direk langs mekaar is en daar nie ruimte is om te beweeg nie. Die sisteem is al vir meer as 14 jaar ingebruik. Dit is jammer as die buurman nie sy hek sluit nie.

Wat die waarde vir geld aan betref kan ek net meld dat ons tariewe vir die eenheid in 2019 R590 was. Met Covid-19 en al die ekonomiese toestande het ons dit verlaag na R540.

Plasing van die gastehuis is in Graskop. Loop afstand na die sentrale gebied, en 10 km na Godswindow, ongeveer 34 km na Burks Luck, 50 km na die Drie Rondawels, 2 km na Graskopwaterval en die Lift en 40 km na die Phambeni hek.

Ek het julle ontvang met die selfde vriendelikheid wat ek al ons gaste ontvang. Dit is jammer as julle dit nie so ervaar het nie.

El Shaddai Lodge
Jeremiah M - Dec 2019
Overall score
Cleanliness
1/5
Service
2/5
Location
3/5
Safety
2/5
Value for money
1/5
Jeremiah M
With spouse/partner

Hygiene has dropped drastically and then the gate motor was not replaced which is a security issue.

The cleanliness is a concern, it doesn't smell good and it's dirty. The cleanliness and hygiene has dropped drastically since we used it last.

El Shaddai Lodge 's response

We were really shocked at the review. The unit the occupied were done over completely including painting out the whole unit 2 weeks prior to their stay. The day of their arrival the unit was cleaned and the guests that stayed before them had no complaints.
The gate is locked with a padlock and has been used for more than a year with no problems at all. The only problem is that guests have to get out of their car to open and lock the gate.
We received these guests with the same hospitality as we do to all our guests. We did not give them a brochure or map of the area as they know all the places and have been here before. They chose our guest house which is in walking distance of several restaurants. We are 10 km from Gods Window; 35 km from Burke's luck Potholes, 50 km from The Three Rondawels and 45 km from Phambeni gate at Kruger park.

El Shaddai Lodge
Susan K - Aug 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Susan K
With spouse/partner

Ons het lekker geslaap!

Ons is vriendelik ontvang deur die gasheer wat ons voorsien het van inligting rakende die omgewing. Die blyplek is netjies en gerieflik.

Janet T - Jul 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Janet T
With spouse/partner

There was everything we needed.

Nothing to criticise. It is very cold in Graskop at night. Winter slippers and a heater will be a great asset. The bedding is smooth and slips off during the night. It was very cold. We'll press El Shaddai's button again.

This review has been translated,click hereto view the original version.

Daar was alles wat ons nodig gehad het.

Nie om kritiek te lewer nie. Dit is saans baie koud in Graskop. Winterslakens en 'n verwarmer sal 'n groot aanwins wees. Die beddegoed is glad en gly gedurende die nag af. Dit was baie koud. Ons sal weer op El Shaddai se knoppie druk.

You are reading the original review,click hereto view the translated version.

El Shaddai Lodge 's response

Janetta baie dankie vir die mooi kommentaar.
Ons maak werk van die voorstelle.
Franco

El Shaddai Lodge
Steven N - Jul 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Steven N
With spouse/partner

Rustig en baie veilig.

Net tekort aan basiese kombuistoerusting.

El Shaddai Lodge 's response

Steven baie dankie vir die verslag. Waardeer dit baie.

Groete
Franco

El Shaddai Lodge
Maribana P - Jan 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maribana P
Family with young children

Excellent.

The service was so excellent. I recommend it to everyone visiting Graskop.

El Shaddai Lodge 's response

Maribana,

Thank you for the wonderful review. we appreciate it

Greetings
Franco

El Shaddai Lodge
Itumeleng M - Dec 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Itumeleng M
With friends

We had a great stay.

A good, beautiful, quiet neighbourhood close to amazing tourist destinations.

El Shaddai Lodge 's response

Dear Itumeleng,

Thank you for the wonderful review.

Regards,
Franco

El Shaddai Lodge
Deon J - Oct 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
4/5
Deon J
On business

Excellent value for money.

I missed some soap and coffee but overall it was a pleasure staying there. Everything was in place and I had a peaceful rest.

El Shaddai Lodge 's response

Gideon,
Baie dankie vir die positiewe kommentaar.
Franco

El Shaddai Lodge
Colin H - Aug 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Colin H
With spouse/partner

Dit is perfek geleë en dit als teen 'n baie billike prys!

Ek sal definitief hierdie plekkie aanbeveel!

El Shaddai Lodge 's response

Baie dankie, die bed is intussen vervang.

Groete,
Franco

El Shaddai Lodge
Marie L - Jul 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Marie L
With friends

Baie goeie ligging maar die bed kort aandag.

Die ligging is baie goed geleë, stapafstand van die hoofstraat af. Die plekkie was mooi skoon. Daar was DVD's in die kamer, maar nie 'n DVD-speler nie. Die dubbelbed was egter 'n groot probleem. Die matras moet beslis vervang word. Die "springs" en vorm is gedaan. Ons moes dit omdraai om darem ietsie fermer te hê om op te slaap. Het gereeld wakker geword omdat dit heeltyd voel of jy wil afval.

El Shaddai Lodge 's response

Marie,
Ons is baie jammer vir die ongerief. Baie dankie dat jy ons laat weet het. Ons gaan die bed onmiddelik vervang.
Groete
Franco

El Shaddai Lodge
David J - Feb 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
David J
With spouse/partner

Wonderful service.

Great personal service. Close to everything in Graskop.

This review has been translated,click hereto view the original version.

Wonderlike diens.

Goeie persoonlike diens ontvang. Naby aan alle plekke in Graskop.

You are reading the original review,click hereto view the translated version.

El Shaddai Lodge 's response

David,
Ons waardeer die kommentaar.
Groete,
Franco

El Shaddai Lodge
Susan V - Mar 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Susan V
With spouse/partner

Uitstekend, sal enige tyd weer daar gaan bly en sal dit vir seker aanbeveel vir mense.

Beste blyplek! Dis waarde vir geld en dis skoon, groot en baie veilig.

Lizette K - Jan 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Lizette K
Family with young children

Dit was baie lekker gewees.

As jy bly plek soek vir 'n paar dae terwyl jy die panorama roete doen is die verblyf gepas.

Vitor V - Dec 2015
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Vitor V
With spouse/partner

Well located in a friendly enviornment.

See the stars.

From
R590
per night (sleeps 2)
From
From R590
per night (sleeps 2)
From
R590
per night (sleeps 2)
Make a Booking
  • Capacity: 8 people
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 59 Leibenitz Street, Graskop, 1270, Mpumalanga
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGMwNDQ2MTJhLWMxM2YtNDE4ZC1iNmI2LTU3ZjdjZDYwZjlkNA?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R590  per night (sleeps 2) 18 5 1 5 59 Leibenitz Street Graskop 1270 Mpumalanga 0860 022 102 14:00-20:00 10:00 -24.931645812913 30.845339080026
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