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 at Elements 303 | TravelGround
+22

Elements 303

5 reviews
Self Catering

Review Summary

4.2 out of 5from 5 reviews for Elements 303
Cleanliness
4.0/5
Service
4.0/5
Location
4.6/5
Safety
4.4/5
Value for money
3.8/5
Carel D - Aug 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carel D
Family with teenagers

Erg lekker met stunnig view en bosveld - sielskos.

Dit was 'n stunning langnaweek. Die huis is baie prakties en goed uitgerus. Gholfbaan is fantasties.

Ezanne V - Jan 2019
Overall score
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Ezanne V
Family with teenagers

Perfect location, but requires some attention.

The location and setting is beautiful, but the house requires some basic maintenance which in my opinion makes it an expensive rental option. The fridge had a terrible smell which we could not get rid of even after washing it out ourselves. Aircon in the living area did not work and other aircon units require major service. The decking requires maintenance. The layout is perfect.

Leon F - Dec 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Leon F

Lekker familie- en vriendetyd. Memories.

Sien sterre.

Leana D - Jul 2018
Overall score
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Leana D
With friends

The website does not clearly state the additional fee of R1000 to be paid.

After receiving confirmation that the amount due was paid, we received an additional R1000 fee to be paid. The lady that is managing the place on behalf of the client is not client service focused and refused to give the access code while my customers were standing in front of the gate. Overall it was a bad taste for a start of a weekend.

Elements 303's response

Dear Leana,

Thank you for your valued feedback. I apologize that you did not enjoy your experience with us. I would like to reiterate that the compulsory, refundable breakage deposit of R1 000 is listed on the website under Additional Fees. It is explained again in the message that we send along with every quote. For this reason, we expect that our clients are adequately informed when they accept the quotation.

We are very enthusiastic about receiving guests at Elements 303 and want every guest to have a good experience with us. Unfortunately, as stated in all the correspondence we have with our guests, we can only allow access once we have received payment in full, and a signed copy of the rules. Once we received your signed copy of the rules document, your guests were allowed access to the property immediately.

I trust that your guests enjoyed a lovely weekend, regardless of the distasteful experienced by the fact that we could not allow the guests access until we had received a signed copy of the rules document. We place our guests in high regard, and want all of them to enjoy a lovely stay. We hope that you will be able to overlook this formality and stay at our lodge again one day.

We appreciate your review and value all the feedback we receive from guests. We will look into stating the breakage deposit more clearly in future. I will also try to remind the guests about the rules document that needs to be signed before their arrival.

Kind Regards,
Marizel

Elements 303
Roy N - Apr 2018
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Roy N
With spouse/partner

Pure bosveld.

Wonderlike ligging en waarlik 'n huis wat jou die bosveld kan laat waardeer. Die huis se uitleg is baie prakties en skep baie ruimte. Al 4 slaap kamers is baie ruim. Die huis self kan egter doen met herstelwerk op sekere gebiede.

From R4 250
per night (sleeps 8)
From R4 250
per night (sleeps 8)
From R4 250
per night (sleeps 8)
Make a Booking
  • Capacity: 8 people
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: Elements Private Golf Reserve, Rooiberg Road, Bela-Bela, 0480, Limpopo
  • All ages welcome
https://d288tngog90ix0.cloudfront.net/AAEAAQAAAAAAAAAAAAAAJDAzMjYwMzQ5LTQxZWYtNDZiNC1iMTZkLTU0NWI5ZjJjYTJmOQ?w=1440&h=960&fit=crop&auto=format From R4 250  per night (sleeps 8) 5 5 1 5 Elements Private Golf Reserve Rooiberg Road 0480 Limpopo 0860 022 102 14:00-20:00 10:00 -24.803609 28.148707
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