Elephant Springs Apartments
Review Summary
Maria V - Apr 2023
Overall rating
Dit is 'n maklike oornagstop vanaf Gauteng na wildtuin met 'n pragtige swembad. Die eenheid was ruim en modern. Dit is jammer dat daar geen water was die dag van ons aankoms nie, wat sake bemoeilik het. Die personeel het ons ook nie ingelig of botteltjies water verskaf nie. 'n Drom met water vir toelette spoel kon in in badkamers of gang geplaas gewees het.
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It is an easy overnight stop from Gauteng to a game park with a beautiful swimming pool. The unit was spacious and modern. It is a pity that there was no water on the day of our arrival, which made things difficult. The staff also did not inform us or provide bottles of water. A drum of water for toilet flushing could have been placed in bathrooms or hallways.
Our unit was clean, redone and modern. Unfortunately there was "load shedding" upon our arrival in the evening which made reception more difficult. There was also a water problem and we had no water in the taps or toilet. Our group of 5 couldn't shower until the next morning before leaving for game park, which wasn't ideal. There was no notification or information in our room that there will be no water and the lady at reception also did not inform us about problem. So we couldn't make coffee or tea on arrival. I'm sure the place could do a lot better if there is better communication with guests when problems arise.
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Elephant Springs Apartments 's response
Dankie vir u terugvoer Maria. Ons vra om verskoning vir die ongerief wat die water tekort veroorsaak het en dat die span dit nie met u gedeel het nie. Ons neem kennis van die voorstel en sal dit met die bestuur bespreek.
- Capacity: 120 people
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Check-in: 14:00 to 21:00
Check-out: 10:00 - Address: 31 Sutter Road, Bela-Bela (Warmbaths), 0480, Limpopo
- All ages welcome
