Review Summary
Johan V - Nov 2020
Overall score
Gerieflik geleë, beddens was goed en ontbyt heerlik.
Amanda A - Nov 2019
Overall score
Very neat, room is spacious and the free WiFi is a bonus.
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Baie netjies, kamer is groot en die free WiFi is 'n bonus.
Die area is stil. Heerlike ontbyt geniet.
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Eylana G - Jun 2017
Overall score
Very nice!
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Baie lekker!
Die gastehuis was goed geleë, baie netjies. Ons het vriendelike, goeie diens gekry.
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Elizabeth Manor Guest House's response
Goeie Dag
Baie dankie vir die wonderlike terugvoering. Ons is bly U het U akkommodasie hier by ons geniet. Hoop om julle gou weer te sien
Groete
Bestuurderes
Christa H - Feb 2017
Overall score
Nightmare.
Read moreElizabeth Manor Guest House's response
Dear Christa,
Thank you for bringing this complaint to our attention. First and foremost, I would like to apologize for any inconvenience we may have caused during your stay. With the heavy rain and lightning there was a large power outage in the area, which caused the guest house not to have power for the night. The air-cons and power sockets could therefore not operate. Our staff were sitting in the common areas to be able to assist our guests during this time without electricity, as we had one extremely sick guest as well on the premises who needed extra care. Above all else, providing excellent customer service is our main goal and it is unfortunate that you were not treated with the respect you deserve. Given the opportunity we will rectify the mistakes and hope to see you in the near future.
Warm regards,
Tanya - Manageress.
Diane V - Nov 2016
Overall score
Excellent location to the medical facilities and shops.
Sophia O - Oct 2016
Overall score
The rooms need maintenance.
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Die kamers kort aandag.
Adres is misleidend. Is dit 141 of 65? Kamer was nie skoon nie. Lyk skoon. Mure vol krake, daar was nie koffie nie, ek moes vra daarvoor. Geen DStv. Handy Andy was in badkamer "vergeet". Daar was sweets papiere in die kamerdrommetjie. En 'n papier in een van die laaie. Handdoek in kamer was vol gate. Oud. Rustig in eetkamer by ontbyt, een van die cleaners maak skoon met haar selfoon loud op haar musiek gestel.
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Elizabeth Manor Guest House's response
We had a patient who checked out very late out of the room for unforeseen circumstances. We do apologise for any inconvenience caused. On all our websites our address show 141 First street Cnr Elizabeth Ave SANDHURST Sandton, not sure were the misleading directions came from. Thank you for staying with us and helping us improve our service .
Kind regards
Manageress
John T - May 2016
Overall score
Business trip.
Elizabeth Manor Guest House's response
Dear John
Thank you for your response and for being a valued and great guest. You were a pleasure to have with us. We look forward to welcoming you back in future. Elizabeth Manor
Sonja R - Jun 2015
Overall score
Oornag by EM sodat ons Maandagoggend by US Embassy kon wees.
Pieter K - Apr 2015
Overall score
Goeie, vriendelike diens.
Sonja R - Dec 2014
Overall score
Baie vriendelike en behulpsame personeel met aankoms en vertrek.
Chrismari S - Sep 2014
Overall score
Friendly and helpful staff, very nice breakfast
Shelly B - Feb 2014
Overall score
It was very nice.
Desmond K - Dec 2013
Overall score
Baie aangename en rustige omgewing.
Gert D - Mar 2013
Overall score
Pleasant experience - esspecially when the staff was fluently speaking Afrikaans.
- Capacity: 36 people
-
Check-in: 14:00 to 21:00
Check-out: 10:00 - Address: 141 First Street, Cnr Elizabeth Avenue, Sandhurst, 2157, Gauteng
- All ages welcome