Falling Waters Guest Lodge

Our stay was a nightmare.

This was terrible. We actually packed and left after one night out of the three booked. The security was poor or non-existent as the electric fence was damaged in various places, and the entrance gate was jammed open (we assume it wasn't working). The unit we were in only had a settee for sitting, and it was absolutely soaking wet. The only window we had looked onto the kitchen yard. The outside eating area was enclosed with an 8-foot wall. No view whatsoever. The TV system didn't work at all.

Pleasure from booking in until we left.

Thembi gave us a lovely welcome. We even received a WhatsApp message on the way there. She offered to change our room to downstairs, which I really appreciated. In the morning, we were served a delicious breakfast on time by a friendly young lady. Everything was clean and comfortable. Highly recommended.

Skoon, netjies en veilig.

Heerlik gebly, personeel het uit hulle pad gegaan om die verblyf aangenaam te maak.

Bietjie teleurgesteld.

Met ons aankoms was ons gegroet deur Thembi. Sy het ons 'n opsie gegee of ons op die 1ste vloer of grondvloer wou bly. Ons het vir die 1ste vloer besluit. Van ons die kamer oopgesluit het kon ons net fout vind. Die vloere in die kamer en badkamer was vol stof en blare. Die reuk van rook veral in die badkamer was oorweldigend. Die bad was vol hare. Daar was 'n kakkerlak in die stort. Die dreinhouer in die stort is vermis. Die handdoekrelings in die badkamer was almal stukkend. Die teëls in die kamer is almal stukkend. Daar is een dakteël (teen die ceiling - geplakte teël) wat gebreek is. Weet nie of dit dalk vlermuise of rotte is nie, maar altwee aande die hele aand is daar 'n geraas in die dak. Die enigste iets positief is dat die ontbyt heerlik was. Sal ons weer by Falling Waters tuisgaan? Definitief nie!

Dreadful.

Terrible parking. Scruffy. Staff not wearing masks. Noisy air-conditioner. Cupboards smelled of mould. One of the bath towels had a large, fresh cigarette burn in it. One of the two showers did not work. And they gave me garlic in my breakfast, despite my listing it as a major allergy, and asking the kitchen staff to make sure that there was no garlic in the food. I booked out a day early to get away from this bad experience. Dreadful.

Our stay was super, accept for one or two mishaps.

Waiting for breakfast for more than 30 minutes is a bit too much, a buffet might make a good difference. Also three days without warm water in bathrooms was also unacceptable.

The worst experience of my entire life.

The Worst experience of my entire life. Inconsiderate management. Guests making a racket after 22:00 and manager tells owner over the phone that he is willing to sacrifice two other guests happiness over 24 noisy guests. Had to call owner in Joburg to get manager on site who was out partying with friends. Now he wants to apologise and assist. Swimming pool empty and not sealed off for no entry. No working Jacuzzi. Intercom at gate does not work (maybe because there is no manager on site) and upon entry I had to phone 3 numbers to get someone to open for us. I will never stay here again.

Rustig en goed geleë op die Suidkus.

Rustige blyplek met goeie ontbyt ingesluit. Falling Waters is definitief mooier en meer skoon as omliggende plekke en is 'n plesier om by te bly. Die prys vir die blyplek was ook definitief baie goed.

Kamer het na rook geruik. Gaste in gang was baie steurend.

Kamer was skoon en netjies. Jammer van die rook reuk. Die veiligheidslig in die gang wat aan- en afskakel as iemand beweeg is baie steurend. Ongelukkig was die munisipale waterverskaffing onderbreek. Falling Waters Guest Lodge moet oorweeg om 'n tenk op te sit sodat gaste kan stort en toilette gebruik.

Customer service needs improvement.

Requested to use Jacuzzi 5 times but was ignored and lied too. Requested additional toast but never received it. Towels in bedroom were torn. Had to request to be changed. Poor customer service.

Van ons aankoms tot ons vertrek het ons baie geniet. Beveel definitief aan.

Baie lekker gebly, moet dalk net matras vervang. Maar ontbyt is heerlik en met die oom en tannie daar is die atmosfeer baie huislik.

Dit het gevoel of ons deel was van die warm vriendelikste familie.

Al die personeel was vriendelik, die diens en kos is puik en die kamer en perseel is baie skoon en netjies, baie dankie!

Had a amazing experience in a modern, clean, comfortable and friendly environment.

The staff was very friendly and accommodating. The rooms were cleaned to perfection every day. The facilities are very modern and comfortable. The sea view from the roof was great. Braai and swimming facilities was great. Would definitely recommend to anybody. Breakfast every morning was very good and enjoyable.

Puik verblyf naby 'n stiller strand vir Desember.

Ons was warm verwelkom en op die hande gedra gedurende ons verblyf. Ta Moira en Oom Conrad was regtig puik! Ontbyt is bale lekker en vars bedien. Ons kon braai en die swembad is glashelder. Die grond-eenhede het direk toegang tot die swembad en braai-area. Strand binne loopafstand. Daar is net glad nie toeganklikheid vir gestremdes nie.

We had a great, relaxing stay.

The staff were friendly and helpful. We had a pleasant and relaxing stay.

My partners birthday.

I must say I was satisfied with my stay at Falling Waters Guest Lodge, the staff were so friendly, the room was remarkable, everything was just perfect, and must say the birthday boy was impressed with everything, but must say they have to improve with the breakfast. My partner and I don't eat pork so we ddn't have an exceptional breakfast. As a friend of mine suggested this place, other than that we were happy and will definitely be going back. Thanks Moore for arranging the cake for me. You a God send!

Baie skoon en netjies en modern.

Ons het baie lekker gebly en was baie goed verwelkom. Skoon kamers, baie netjes en heerlike ontbyt die volgende oggend. Sal beslis weer daar oorbly.

The place was super clean and the owners were so friendly. Warm company.

I really loved the accommodation, super clean environment and comfy beds. Love the view area.

Dit was die lekkerste naweek wat ek nog ooit in my lewe gehad het. Daardie twee mensies wat daardie plek bestuur is ongelooflik dierbaar.

Dit was die beste naweek in my lewe, dankie.

Dit was so so great gewees!

Dit was 'n ongelooflike plek om te bly en sal dit enige tyd aanbeveel aan enige iemand.

Baie lekker gebly, kamer groot en skoon.

Enigste kritiek is ontbyt is rerig swak en onsmaaklik. Moet definitief meer moeite doen daarmee vir die geld wat dit gekos het om daar te bly.

Baie rustige plekkie.

Baie rustige en netjiese plekkie. Sal dié plek vir enige iemand aanbeveel.