Floracliffe Guesthouse and Events
Review Summary
Garreth T - Sep 2023
Overall rating
Amazing stay, friendly and welcoming.
Rickus N - Jul 2023
Overall rating
Gerieflik, alles wat jy nodig het.
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Comfortable, everything you need.
Was in the area for appointment. Beulah and Johan went the extra mile to accommodate me with my circumstances.
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Ansie D - Jul 2023
Overall rating
Ligging is sentraal waar ek wou wees.
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Location is central to where I wanted to be.
Solar panels so it makes it convenient with loadshedding. Friendly service. Room was clean and tidy. I would say if you feel like watching some TV, there are no channels to watch, so take care of it yourself. Basics are available, but take hair dryer with you.
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Floracliffe Guesthouse and Events 's response
Ansie, baie dankie vir jou resensie.
Alida V - Jul 2023
Overall rating
Alles was baie netjies. Rustige omgewing. Sal weer daar gaan bly.
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Everything was very neat. Quiet environment. Will stay there again.
The only problem was the cell phone signal. Was very weak in the room and had to walk out all the time to get signal. Suggest they get an amplifier. The TV in the room was in the wrong place, suggest they move it.
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Floracliffe Guesthouse and Events 's response
Hi Alida, baie dankie vir jou resensie.
Rolindi T - Jun 2023
Overall rating
Definitief waarde vir jou geld.
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Definitely value for money.
But they were very hospitable and we felt very comfortable. The breakfast was delicious. Everything is neat, clean and it's a really nice guest house.
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Floracliffe Guesthouse and Events 's response
Hi Rolindi, baie dankie. Ons probeer steeds na 25 jaar om te verbeter in hierdie moeilike bedryf. Goed gaan julle.
Michelle P - May 2023
Overall rating
Walglike plek.
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Disgusting place.
I was so disappointed in the place! Owners are rude and very pushy, even refused to let us ride and threatened my husband. Room did not look like pictures, there was no toilet paper, soap or any of the cleaning items as listed in the room, no tea or coffee, no hair dryer, we had to run around the building in very heavy rain with all our baggage, everything was soaking wet and freezing cold and there was nothing in the room with which we could dry or warm ourselves. Filthy place.
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Floracliffe Guesthouse and Events 's response
We are sad to see that your stay was unpleasant. Our main goal is to ensure that our guests are comfortable. The welcome note on the desk in your room could have shed some light on your questions regarding a hairdryer. I was not afforded the luxury of showing you the rest of the facilities available to you free of charge. The website alert guests that there are steps because the guesthouse has multiple levels. Our solar system offers back-up power to our guests. Complimentary tea / coffee tray in your room was refused by saying “don’t worry about us”. A fully equipped kitchen was also available with unlimited filter water, tea / coffee / rooibos, milk, sugar, rusks and biscuits. Guests often decline tea or coffee because they prefer juice or water. A free wi-fi call to a 24-hour emergency number was also available to discuss any difficulties. Offers to carry luggage was refused because “you had another appointment” and “were in a hurry”. After realising that you were confused about the guesthouse and the room that was booked, we offered other (unlisted) rooms free of charge, but this offer was declined, saying “don’t bother”. For an unknown reason the gentleman specifically warned us of his ”short fuse” and threatened “to hit my husband so hard that he wouldn’t get up again”. My husband fetched a panic button to alert armed response of a possible threat for the first time in 23 years. This could have been interpreted as “not wanting to open the gate” after which the gentleman threatened “to show us what he will do to our gate”. It is a pity that our efforts to ensure your comfort were interpreted as being intrusive. We are not always aware of guests’ circumstances and why they travel to another province, but we sincerely hope and trust that things will improve drastically for you.
Dawn P - Nov 2022
Overall rating
Felt like a 3-week holiday instead of a 2-night stay!
Floracliffe Guesthouse and Events 's response
Thanks Don, it was a privilege to meet you.
Anthony P - Jul 2022
Overall rating
Home away from home.
Floracliffe Guesthouse and Events 's response
Dear Anthony,
We appreciate your good review and hope to see you back soon.
Trust that your journey to Botswana was great.
Floracliffe Guesthouse Greetings
Franklin H - Jun 2022
Overall rating
Very enjoyable and very hospitable hosts.
Floracliffe Guesthouse and Events 's response
Dear Franklin,
Thank you for your words of kindness. It is greatly appreciated. We are looking forward to welcoming you back to Floracliffe Guest House.
It is always a pleasure to accommodate great guests like yourselves.
Graham B - Oct 2021
Overall rating
Everything I expected and needed.
Floracliffe Guesthouse and Events 's response
Thanks Graham. Gracious and interesting guest too. It was a pleasure to host you and we hope you will visit again.
Janet J - Jul 2021
Overall rating
A lovely warm welcome and a very pleasant stay.
Floracliffe Guesthouse and Events 's response
Thanks Janet! We hope to see you again.
James R - Jul 2021
Overall rating
Pleasant.
Dorothy H - May 2021
Overall rating
Persoonlike en vriendelike diens.
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Personal and friendly service.
Asked if everything was ok in room, gave me a hot water bag when I got cold. Asked if I needed any road indications again. Carried my luggage for me. Made me feel at home and wanted to please me.
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Johan S - May 2021
Overall rating
Die kamer was netjies en voldoende.
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The room was neat and adequate.
Getting to the room was a march with outside steps and little light. The WiFi kept reporting that it was not connected. Quite a hard bed, although nice and big. The shower is really very small! Breakfast was ahead!
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Kobie R - Dec 2019
Overall rating
Ons het baie lekker gebly. Baie dankie Beula en Johan.
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We had a very nice stay. Thank you very much Beula and Johan.
Pleasant stay, friendly, helpful host and hostess and beautiful view.
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Bertus V - Dec 2019
Overall rating
Baie lekker gewees.
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Was great.
Very pleasant owners, the accommodation was clean and neat, it's also close to the shops and attractions. No after hour noise, and a garage to park your vehicle, was definitely a bonus for me! Would definitely recommend this guesthouse to other people.
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Floracliffe Guesthouse and Events 's response
Dankie Bertus!
Johan V - Nov 2019
Overall rating
Wonderlike gasheer en gasvrou en fantastiese verblyf.
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Wonderful host and hostess and fantastic stay.
Johan and Beulah were fantastic and it was a spiritual, divine experience for us. Wonderful service, very neat rooms and if you haven't been to Floracliffe B&B yet, you are missing out! Thank you very much, you will definitely see us again.
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Floracliffe Guesthouse and Events 's response
Dankie Johan. Ons het heerlik saam met julle gekuier.
Helen R - Aug 2019
Overall rating
My experience was excellent at the Floracliffe B&B. Thank you.
Alicia B - Jul 2019
Overall rating
Het my baie tuis laat voel.
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Made me feel very at home.
Enjoyed it a lot. Room was neat and spacious. Owners very friendly and helpful. Have no complaints.
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Floracliffe Guesthouse and Events 's response
Thanks, Alicia.
Kayleigh D - Jul 2019
Overall rating
Comfortable and relaxing!
Floracliffe Guesthouse and Events 's response
Thank you, Kayleigh. We are looking forward to hosting you again.
Virginie D - Jun 2019
Overall rating
Magnifique établissement et accueil très chaleureux!
Floracliffe Guesthouse and Events 's response
Dear Virginie,
Thank you for the beautiful compliment. Hoping to welcome you back.
Regards,
Floracliffe B&B en Selfsorg
Anita C - Mar 2019
Overall rating
Ons het ons verblyf baie geniet.
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We enjoyed our stay.
Thank you for your hospitality and the comfortable room.
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Floracliffe Guesthouse and Events 's response
Baie dankie Anita. Hoop om julle weer te sien.
Groete
- Free cancellation up to 24 hours before your stay!
- Capacity: 12 people
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Check-in: 14:00 to 21:00
Check-out: 10:00 - Address: 9 Oosthuizen Drive, Roodepoort, 1709, Gauteng
- No children under 18
