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 at Garden Cottage | TravelGround
+8

Garden Cottage

52 reviews
Self Catering

Review Summary

4.6 out of 5from 52 reviews for Garden Cottage
Cleanliness
4.8/5
Service
4.6/5
Location
4.7/5
Safety
4.5/5
Value for money
4.6/5
Ja V - Mar 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
2/5
Safety
1/5
Value for money
3/5
Ja V
With spouse/partner

Geen veilige parkering, afstand om bagasie te dra is ver en reg langs kleuterskool geleë.

Sien sterre.

Garden Cottage's response

Hello Ja, and thank you for the review.
The listing clearly says street parking and access down a side passage to the private cottage. We leave our own vehicles out as it is perfectly safe.
May I suggest you specifically book a listing that has off-street parking if that is what you prefer, as I am sure you will understand. We also prefer guests not to be disappointed if they have different expectations.
Kind regards,
Garden Cottage

Garden Cottage
Dirk H - Mar 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dirk H
With spouse/partner

Made Graaff-Reinet a better place.

This was not our first visit to Graaff-Reinet. Garden Cottage made this town special. The service is friendly and very good. Everything is as described on the website. It is so centrally situated, you are a walk away from coffee shops, restaurants and attractions. We loved it and will anytime chose this accommodation again. Thanks Nilene for everything.

Gary W - Mar 2020
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Gary W
With spouse/partner

Ideal for a base and very comfortable.

Perfect spot from which to explore Graaff-Reinet, Valley of Desolation, etc. Cottage was roomy, comfortable, and supplied all our needs. Pity that it was so hot there during our stay, but air con in the cottage provided much relief.

Clausanne E - Mar 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Clausanne E
With friends

Waarde vir geld, netjies en goed toegerus.

Vir ‘n vinnig oornag in Graaff-Reinet was Garden Cottage ideaal. Vriendelik diens, baie mooi en goed toegruste woonstel en definitief waarde vir geld.

Laetitia B - Jan 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Laetitia B
With spouse/partner

Beautiful and private.

With our arrival it was terribly hot in Graaff-Reinet, but a very effective air conditioner quickly cooled our unit. Beautiful spacious unit with large living room and large bedroom and bathroom. Small veranda where we had a great braai that evening. The owner was very kind and immediately met all our requests - such as extra freezer facilities. It would be great to have 4 knives, forks, etc. instead of just 2 of each because one eats dinner and breakfast there. Furthermore, everything was more than we expected.

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Pragtig en privaat.

Met ons aankoms was dit verskriklik warm in Graaff-Reinet, maar 'n baie effektiewe lugversorger het sommer vinnig ons eenheid afgekoel. Pragtige ruim eenheid met groot leefvertrek en groot slaap- en badkamer. Klein stoepie waar ons lekker gebraai het die aand. Die eienaar was baie gaaf en het al ons versoeke - soos ekstra vrieskasgeriewe- dadelik aan voldoen. Dit sou tog wenslik wees om in plaas van net 2 van elk messe, vurke , ens. te hê darem net 4 daar te los omdat mens die aandete en ontbyt daar eet. Verder was alles meer as wat ons verwag het.

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Mary S - Jan 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mary S
With spouse/partner

Quiet and the nicest place we have stayed at on our various trips.

So well located in Graaff-Reinet, well laid out, really peaceful, comfortable and the owners an absolute pleasure to meet. Nilene - you made our trip and so pleased it rained while we were there.

Hercules N - Jan 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Hercules N
With spouse/partner

Rustige, gemaklike en sentraal geleë oorblyverblyf in Graaff-Reinet.

Die wooneenheid is baie goed geleë naby sodat dit wat Graaff-Reinet bied maklik bereikbaar is. Die ruim woonstel is agter in die tuin van die eienaarswoning en is goed toegerus met alles wat nodig is en bied dus 'n rustigheid en gemak wat moeilik geklop sal word. Ons is gul ontvang en die diens was baie vriendelik en effektief. In kort, die verblyf was besonder goeie waarde vir geld.

Lanri J - Jan 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lanri J
With spouse/partner

Dit was 'n lieflike plek om in te bly en sal enige iemand aanbeveel om hier te oornag

Sien sterre.

Erika V - Dec 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Erika V
With spouse/partner

Tevrede met verblyf en bestuur van Garden Cottage.

Kan doen met ‘n Bybel, tissues, handeroom en ‘n laken en kombers. Baie warm om in somer onder duvet te slaap! Verder, goeie waarde vir geld.

Leon L - Dec 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leon L
With spouse/partner

Netjies en gerieflike oornagverblyf.

Nilene het ons vriendelik ontvang en gereël vir veilige parkeerplek. Die eenheid is netjies, skoon en het alles wat nodig is vir gerieflike oornagverblyf in Graaff-Reinet.

Johan V - Nov 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Johan V
With spouse/partner

Very good and pleasant accommodation.

We can definitely recommend Garden Cottage. Nilene ent out of her way tot make everything comfortable for us. Will stay there again when we are in that area.

This review has been translated,click hereto view the original version.

Baie goeie en aangename verblyf.

Ons kan Garden Cottage baie beslis aanbeveel. Nilene het uit haar pad gegaan om alles vir ons gemaklik te maak. Sal weer daar oorbly as ons weer in daai rigting is.

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Elsa V - Nov 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elsa V
With spouse/partner

Lovely place to stay.

Enjoyed our stay in the Garden Cottage and will definitely stay there again with our next visit to Graaff-Reinet.

Daleen S - Nov 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Daleen S
With spouse/partner

Great stay at an affordable price.

Garden Cottage is a clean, neat and peaceful place to stay in Graaff-Reinet. Value for money. Will definitely stay there again. Highly recommended. Friendly and quality service.

Lynette B - Nov 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lynette B
With friends

Lovely place with friendly hostess.

Was really one big pleasure to stay here. Clean and convenient and everything you need. Within walking distance of the town centre. Beautiful church and Reinet House has so much history. Valley of Desolation is worth a visit. Restaurants good service and delicious food.

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Pragtige plekkie met vriendelike gasvrou.

Was regtig een groot plesier om hier oor te bly. Skoon en gerieflik en als wat jy nodig het. Binne stapafstand van die middedorp. Pragtige kerk en Reinet Huis het soveel geskiedenis. Valley of Desolation is die moeite werd om te besoek. Restaurante goeie diens en heerlike kos.

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Magda D - Oct 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Magda D
With spouse/partner

Baie aangenaam.

Ons het baie lekker gebly.

Gerrit V - Aug 2019
Overall score
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
5/5
Gerrit V
With spouse/partner

The place's offer is good for the price. Will stay here again.

Everything was fine and convenient, except that the water did not want to get hot. A cold shower is not pleasant in winter. When they pay attention to it, then everything will be fine.

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Die plek se aanbod is goed vir die prys. Sal weer hier bly.

Alles was in orde en gerieflik, behalwe dat die water nie behoorlik warm wou word. 'n Kouerige stort is nie lekker in die winter. As hulle aandag daaraan gee, is alles piekfyn.

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Blok F - Aug 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Blok F
With spouse/partner

Very pleasant and friendly service.

The Garden Cottage is a spacious and neat overnight stay in a quiet, private setting.

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Uiters aangenaam en vriendelike diens.

Die Garden Cottage is ruim en netjiese oornagverblyf in 'n rustige, privaat omgewing.

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Rosalie V - Jul 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rosalie V
With spouse/partner

Uncomplicated stop over.

Very simple check-in, friendly service. Cottage fully equipped with basic kitchen supplies, sufficient for a short stay. Lovely surroundings, and owner kindly allowed us to park our car in their garage. Beautiful little town with lots of character.

Chanel P - Jul 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chanel P
With spouse/partner

Unbelievable overnight!

We will recommend the Garden Cottage anytime! It was much more than we expected! It is a lovely place, so neat and nicely decorated! We will definitely use the accommodation again!

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Ongelooflik lekker oornag!

Ons sal die Garden Cottage enige tyd aanbeveel! Dit was baie meer as wat ons verwag het! Dit is 'n lieflike plek, so netjies en mooi ingerig! Ons sal beslis weer van die verblyf gebruik maak!

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Magda V - May 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Magda V
With spouse/partner

Pragtig ruim en sonnig.

Baie lekker gebly. Ongelukkig was ons min by die blyplek. Was meestal uit.

Pieter D - Mar 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter D
With spouse/partner

Baie gerieflik en veilig.

Heerlik gebly, en dankie Will, julle het ons baie tuis laat voel met ons verblyf daar. Goeie waarde vir geld, en kan Garden Cottage sterk aanbeveel!

Jaco S - Jan 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jaco S
With spouse/partner

Peace and quiet after a long journey.

Cottage had everything we needed. Spacious.

This review has been translated,click hereto view the original version.

Stil en rustigheid na 'n lang reis. Alles wat nodig is.

Lekker verblyf, groot en ruim.

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Hanlie M - Dec 2018
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Hanlie M
With spouse/partner

Gemaklik.

Die kamer was aan die agterkant van die huis. Taamlike end om al jou bagasie te dra. Ons moes omtrent alles uitdra, aangesien daar net straatparkering is en ons was erg verbaas oor al die sekuriteit in so 'n klein dorpie.

Garden Cottage's response

Thank you for your review Hanlie. After your early check in, my husband helped you with this carrying, and we do offer our garage to guests, which fits a Fortuner-size car in. The street, however, is perfectly fine; as you saw, we leave our own cars out.
The security is there more to reassure guests who come from larger cities and feel nervous about such aspects of their stay. I do hope you enjoyed your holiday and have a good 2019.

Garden Cottage
Talita M - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Talita M

Baie lekker verblyf met al die nodige geriewe, goeie waarde vir geld.

Gerieflike verblyf, baie rustige omgewing. Goeie waarde vir geld.

Frikkie L - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Frikkie L
With spouse/partner

Excellent value for money with a good location and facilities.

We enjoyed our stay at Garden Cottage. The facility offers exceptional value for money. We can recommend it in any season. There is air-conditioning for hot summer days and a fireplace for cozy nights on cold winter days. Just a short walk around the block takes you to very good restaurants. Unfortunately your car must be parked in the street, but the cottage is very safe and private. We can highly recommend the Garden Cottage.

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Uitstekende waarde vir geld met 'n goeie ligging en fasiliteite.

Ons het ons verblyf in Garden Cottage baie geniet. Die fasiliteit bied besonder goeie waarde vir geld. Ons kan dit aanbeveel in enige seisoen. Daar is lugreëling vir warm somersdae en ‘n kaggel vir knus kuiers op koue wintersdae. Net ‘n kort stappie om die blok neem jou na baie goeie restaurante. Jou motor moet ongelukkig in die straat parkeer word, maar die huisie is baie veilig en privaat. Ons kan die Garden Cottage sterk aanbeveel.

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Braam L - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Braam L
With spouse/partner

Good value for money!

Good value for money, very cosy unit. Had a lovely braai and sat in the garden. Very centrally located close to the shop.

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Uitstekende waarde vir geld!

Uitstekende waarde vir geld, baie gesellige oorslaap-eenheid. Lekker gebraai en in die tuin gekuier. Baie sentrale ligging, naby winkel.

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Anton K - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anton K
Family with teenagers

Netjiese eenheid, ruim, naby aan baie goeie restaurante. Baie lekker gebly.

Sien sterre.

Liezl F - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liezl F
Individual traveler

Awesome - will definitely use Garden Cottage again.

Friendly, safe, neat - all in one!

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Awesome - sal vir seker Garden Cottage weer gebruik wanneer!

Vriendelik, veilig, netjies - alles in een!

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Michael P - Nov 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Michael P
Individual traveler

Gut und sicher. Nilene ist eine gute Gastgeberin, die über mehrere andere Objekte in der Stadt verfügt.

Direkt neben dem Kindergarten. Keine Ausschilderung aber problemlos netter Kontakt mit der Gastgeberin Nilene. Ruhige Lage im hinteren Teil des Gartens mit Zitronenbaum umgeben von Backsteinmauern. Grosse Dusche, bequemes Bett. Küche ausgestattet mit allem was man braucht. Fragt die Gastgeberin nach Ihrer Farm ausserhalb oder nach ihren anderen Übernachtungsangeboten in klassischen Häusern zentral in der Stadt. Sehr empfehlenswert.

Erich N - Nov 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Erich N
With spouse/partner

Very pleasant and central.

The house is very pleasant, but attention is required with the following: The locks for fence and garage. Pipes lying in a half-dark corridor - stumbled upon this. Roof pit hanging loose. Animal faeces stench of the day. Surprised that there is no TV. Understand drought, but the garden is sloppy. Residence was offered for R500, account was R600.

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Baie aangenaam en sentraal.

Die woning is baie aangenaam, maar die volgende benodig aandag: Die slotte vir hek en garage. Pype wat in half donker gang lê - het hieroor gestruikel. Afdakpyp wat los in gang hang. Dieremis-stank wat die dag gestrooi is. Verbaas dat daar geen TV is nie. Verstaan droogte, maar die tuin is slordig. Woning was vir R500 aangebied, rekening was R600.

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Herman S - Nov 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Herman S
With spouse/partner

Very nice.

Many friendly and hospitable people. Peaceful and quiet, but still central.

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Baie lekker.

Baie vriendelike en gasvrye mense. Rustig en stil, maar nog steeds sentraal.

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Philip P - Oct 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Philip P
With spouse/partner

Brilliant stopover.

Very large and comfy cottage. Had a walk though town, nice and quiet. Pick and Pay and Spar to replenish stocks. To eat out it is best to book as most of the places were fully booked for dinner (it was a weekend). It was boiling hot 36 degrees, so the air-con in the cottage was a lifesaver.

Koos B - Sep 2018
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Koos B
With spouse/partner

Lekker skoon en netjies en baie ruim.

Ons sou TV wou kyk, maar die vuurherd en WiFi het opgemaak daarvoor.

Cornie E - Sep 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Cornie E
With spouse/partner

Netjies en lekker ruimte.

Sal die plek aanbeveel vir oornaggaste. Het dit geniet om daar te bly.

Jj L - Jul 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Jj L
With spouse/partner

It was worth the effort and value for money!

This overnight was needed and especially in such a beautiful little town! I recommend it!

This review has been translated,click hereto view the original version.

Dit was die moeite en geld werd!

Die oornag was nodig en veral in die pragtige dorpie! Ek beveel dit aan.

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Chris Z - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris Z
With spouse/partner

Baie lekker gebly.

Nilene het ons hartlik ontvang en gesorg dat ons lekker bly.

Rene D - Jun 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rene D
With spouse/partner

Very neat and good located accommodation.

We were pleasantly surprised with the accommodation. Very charming way of welcoming us and free Wi-Fi! The apartment is well equipped and clean. Will make use of the facilities again in the future.

This review has been translated,click hereto view the original version.

Baie netjiese goed geleë verblyf.

Ons was aangenaam verras met die verblyf. Baie oulike manier van ontvangs en gratis WiFi! Die woonstel is goed toegerus en skoon. Sal weer in die toekoms gebruik maak van die fasiliteit.

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Ewert O - May 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Ewert O
With spouse/partner

Baie baie gasvry en eerlik goeie waarde vir geld.

Nilene was baie gasvry. Boodskappe gestuur op die regte tyd. Aanbevelings gemaak oor restaurante. Uitstekende diens.

James R - Apr 2018
Overall score
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
James R
Individual traveler

Very enjoyable.

Really enjoyed staying in this very neat, clean and spacious cottage. Only the shower head needs to be repaired and maybe a TV installed. Yes, I would use this same cottage again when I visit Graaff-Reinet.

Garden Cottage's response

Thank you for your feedback, James. The shower head has been replaced.

Garden Cottage
Walter B - Apr 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Walter B
With spouse/partner

Uitstekend.

Pragtige cottage net om die draai van winkels en eetplekke. Die jong paartjie wat jou hier huisves is ontsettend vriendelik en behulpsaam.

Anina N - Apr 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Anina N

Enjoyed it a lot!

Had a lovely atmosphere in a beautiful area.

This review has been translated,click hereto view the original version.

Baie geniet.

Heerlike atmosfeer in 'n pragtige omgewing.

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Hanli-mariet L - Apr 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanli-mariet L
Family with young children

Lieflik, loflik en rustig, tops!

Die eienaar Nilene was so gasvry en tegemoetkomend, die kothuis pragtig netjies, skoon, privaat en met gesellige dekor en ons voertuig ook veilig in 'n toesluit garage - ons sal hierdie verblyf sterk aanbeveel vir 'n gesin met 'n babatjie/met klein kindertjies.

Elsa L - Mar 2018
Overall score
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Elsa L
With spouse/partner

Gerieflik.

Baie lekker. Veiligheidslig by ingang vanaf straat het nie gewerk nie.

Ansie V - Jan 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Ansie V
With spouse/partner

Pragtige, stylvolle kothuis waar mens heerlik bly.

Pragtige, stylvolle kothuis. Heerlik ruim. Lugreëling in die slaapkamer kan dalk oorweeg word, maar selfs daarsonder steeds wonderlike waarde vir geld. Gasvrou het moeite gedoen om ons voertuig te beveilig.

Minette C - Jan 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Minette C
With friends

Goeie waarde om 'n lang reis te breek in 'n mooi ou dorp.

Goeie waarde, kothuis in 'n mooi tuin - perfek vir ons schauzer ook om 'n lang reis te breek in 'n mooi ou dorp. Netjies en skoon, heerlike linne! ‘n Paar kleinighede sou meer verwelkomend wees: meer as twee teesakkies, sout en peper, koffie vir die koffiepot.

Melanie E - Dec 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melanie E
Family with young children

Such a great experience and we slept well on the comfy clean beds.

The owners are so kind and even made their garage available to us. The place is gorgeous, so beautiful and clean. The beds and bedding are comfy and we slept like logs.

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Dit was so 'n lekker ondervinding en ons het so lekker geslaap in die comfy skoon beddens.

Die eienaars is so vriendelik en het ook vir ons hulle garage beskikbaar gemaak. Die plekkie is gorgeous en dit is so mooi en skoon. Die beddens en beddegoed is lekker comfy en ons het soos klippe geslaap.

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Willem V - Nov 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Willem V
With spouse/partner

Very neat, but the water in the taps smelled bad and there was no milk in the fridge.

Garden Cottages is well located and neat. The water in the taps smelled bad and was undrinkable, showering was also unpleasant. No alternative drinking water was provided. Even though there was coffee and tea, there wasn't much sugar, and no milk in the fridge. If Garden Cottage can fix these problems, I can recommend it to anyone.

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Baie netjies, maar die water in die krane het sleg geruik en daar was geen melk in die yskas nie.

Garden cottages is goed geleë en baie netjies. Die water in die krane het egter sleg geruik en dit was ondrinkbaar, om te stort was ook 'n onaangename ervaring. Geen alternatiewe drinkwater is voorsien nie. Alhoewel daar koffie en tee was, was die suiker baie min en daar was ook geen melk in die yskas nie. Indien Garden Cottages hierdie probleme kan regstel, sal ek dit kan aanbeveel vir enigiemand.

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Garden Cottage's response

Thank you for your comment. Unfortunately, there is little that can be done about the town water, which the whole area suffers from largely due to the drought. It is, however, completely safe to drink. The milk was an oversight, as usually the cottage is well stocked, so I shall see this is done.

Garden Cottage
Johann H - Oct 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Johann H
With spouse/partner

Very nice and neat cottage.

Nilene, thank you for the friendly reception and stay at your lovely cottage. We will be back for sure!

Matilda B - Sep 2017
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
2/5
Value for money
3/5
Matilda B
On business

Was a big struggle but despite that it was lovely.

The cottage has a great location, but access is a big issue. The little side gate that provides access to the property is locked with a chain and lock, and it's the most impractical setup I've ever come across. Every time you get to the gate you have to put arms full of luggage on the ground because you need two hands to open the lock and even then it is a struggle. Then you have to haul your luggage through the gate and put it on the ground again. The little corridor you have to walk through is very narrow and very uncomfortable if you're carrying luggage. Those are the practical problems. That said. The cottage is spacious, well-appointed and pleasant. If they can fix the gate issue it would be a big improvement. Parking in the street, didn't feel safe. WiFi insturctions weren't provided at arrival.

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Baie gesukkel maar ten spyte daarvan heel aangenaam.

Die cottage is goed geleë en goed ingerig, maar die toegang daartoe is 'n groot frustrasie. Die syhekkie wat toegang verleen word met 'n ketting en haakslot gesluit, en dis die mees onpraktiese opset wat ek nog teëgekom het. 'n Mens moet elke keer as jy by die hekkie kom arms vol bagasie en goedere op die grond neersit omdat jy twee hande nodig het om die slot oop te sluit, en selfs dan is dit 'n groot gesukkel. Dan moet jy al jou goed deurdra en weer alles op die grond sit om te sluit. Die gangetjie waardeur 'n mens moet loop is baie nou en uiters ongemaklik met bagasie. Dit is die praktiese probleme. Behalwe dit is die cottage mooi ruim, goed ingerig en heel aangenaam. As hulle die heksituasie kan oplos sal dit 'n reuse verbetering wees. Parkering is op straat en voel nie veilig nie. Inligting oor WiFi-toegang is nie met aankoms verskaf nie.

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Garden Cottage's response

Thank you for your feedback.
1) Regarding Wi-Fi - The information is in fact in 2 places in the cottage; the information booklet on the table right in front as you walk in, as well as in a separate photo frame next to the fireplace.
2) Regarding on-street parking - It is clearly stated in the characteristics on the listing that there is safe, on-street parking only, so one is made aware of this before booking.
3) Regarding the 2 stars for security - Much of your complaint is about having to lock and unlock the side gate which is there for security purposes. We regret to inform you that the gate was not locked after you had left.
4) Regarding customer service - My husband offered to carry your bags when he came to greet you and you declined.
5) I am not sure why you have only given 3 stars for cleanliness as the cottage is kept immaculately clean and if you'd found a problem you need only have pointed it out and we would have rectified it immediately.
6) Regarding the side gate/padlock frustration, although we have had no complaints before, I apologise for the perceived hassle.

Garden Cottage
Vernon R - Jul 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vernon R
With spouse/partner

Baie rustig en privaat.

Ons het die verblyf in die yskoue Graaff-Reinet terdeë geniet. Garden Cottage is 'n presiese beskrywing van die plekkie. Eenkant in die tuin en baie privaat en rustig. Die gasvrou was vriendelik en behulpsaam.

Aletta-marie G - Jul 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Aletta-marie G
Family with young children

Exquisite and comfortable with all the necessities in one of the most beautiful historical houses in Graaff-Reinet.

The accommodation is well looked after and comfortable. Nilene is a charming hostess and welcomed me and my 2 young sons early on a cold evening. She and her husband Will farms on a historical farm outside town where they also offer accommodation and tourist activities, like mountain biking.

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Keurig en gemaklik met al die nodige in een van die mooiste historiese dorpshuise in Graaff Reinet.

Die akkommodasie is goed versorg en gemaklik. Nilene is 'n sjarmante gasvrou en het my en my twee jong seuns vroegaand op 'n koue wintersdag verwelkom. Sy en haar man Will boer op 'n geskiedkundige plaas buite die dorp waar hul ook akkommodasie en toeris-aktiwiteite aanbied, onder andere bergfietsroetes.

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Christo S - Jan 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Christo S
With spouse/partner

Very nice place to spend the night.

Lovely accommodation, neat, clean.

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Baie lekker oornag plek.

Heerlike verblyf, netjies, skoon.

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From R550
per night (sleeps 2)
From R550
per night (sleeps 2)
From R550
per night (sleeps 2)
Make a Booking
  • Capacity: 2 people
  • Check-in: 15:00 to 20:00
    Check-out: 09:00
  • Address: 85 Cradock Street, Graaff-Reinet, 6280, Eastern Cape
  • All ages welcome
https://d288tngog90ix0.cloudfront.net/AAEAAQAAAAAAAAAAAAAAvGA56Ct57GKapzp8c2plDNcXA5BxLKSMbO6BMe2wu47ko0wQJP?w=1440&h=960&fit=crop&auto=format From R550  per night (sleeps 2) 52 5 1 5 85 Cradock Street Graaff-Reinet 6280 Eastern Cape 0860 022 102 15:00-20:00 09:00 -32.253127504122 24.53264949927
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