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 at Helena's Guesthouse | TravelGround
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Helena's Guesthouse

9 reviews
Self Catering

Review Summary

4.7 out of 5from 9 reviews for Helena's Guesthouse
Cleanliness
4.4/5
Service
4.8/5
Location
4.8/5
Safety
4.8/5
Value for money
4.7/5
Madeleine D - Mar 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Madeleine D
On business

Neat.

Suitable for a business trip.

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Netjies.

Geskik vir 'n sakereis.

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Ashwill B - Feb 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ashwill B
On business

Homey and friendly.

The place itself is really nice and very neat. We were greeted by the kindest people. They immediately made me feel at home. I really have no complaints. The location of the place was perfect and I really slept well and ate really well there too. The host is a very nice lady and has very friendly staff. Enjoyed every moment there. Thank you so much for everything!

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Tuis en vriendelik.

Die plek self is regtig mooi en baie netjies. Was gegroet met die vriendelikste en gawe mense. Hulle het my onmiddellik laat tuis voel. Ek het regtig geen klagtes nie. Die plekkie se ligging was perfek en ek het regtig baie lekker daar geslaap en ook baie lekker daar geëet. Die gasheer is 'n baie oulike tannie en het baie vriendelike personeel. Het elke oomblik daar geniet. Baie dankie vir als!

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Suenette V - Apr 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Suenette V
With spouse/partner

Cute place with lovely beds and lots of hospitality!

Will definitely stay there again!

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Oulike plekkie met heerlike beddens en baie gasvryheid!

Sal vir seker weer daar oorslaap!

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Magdalena S - May 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Magdalena S
With spouse/partner

Friendly hostess, very good mattress, slept well, just a problem with the hot water.

Location ideal for a stopover, hostess very hospitable and helpful. Good quality bedding and mattress. The hot water is a problem, we suspect it's a gas geyser and we only had a bit of hot water. While showering you suddenly have only icy cold water. The shower is also in need of a new shower head.

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Gawe gasvrou, baie goeie matras, lekker geslaap, net warm water probleem.

Ligging ideaal vir een nag oorslaap, gasvrou baie gasvry en hulpvaardig. Beddegoed en matras goeie gehalte. Die warmwater is 'n probleem, ons vermoed dit is 'n gasgeiser en het slegs bietjie warm water gehad. Stort nog en dan ewe skielik is daar yskoue water op jou lyf. Dink die stort het ook 'n nuwe stortkop nodig.

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An-louise B - Mar 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
An-louise B
With friends

Wonderful people, nice and safe.

Really great stay. Clean and neat. Friendly owners.

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Wonderlike mense, lekker en veilig.

Was baie lekker om te te bly. Skoon en netjies. Vriendelike eienaars.

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Pieter K - Jan 2017
Overall score
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Pieter K
With spouse/partner

Wonderful, hospitable people.

Will go back. Thank you.

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Wonderlike, gasvrye mense.

Ons sal weer daar gaan oornag. Baie dankie!

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Ryno V - Dec 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ryno V
With spouse/partner

Fantasmagories.

Van die vriendelike ontvangs deur die gasheer tot die netheid van die akkommodasie was net uit die boonste rakke. Die akkommodasie was netjies en skoon met alles wat jy nodig kan hê en nog meer. Ek het nie genoeg woorde om te beskryf hoe wonderlik ons die plek bevind het nie. Die enigste probleem wat ons as gaste kan vind is op te pak en te ry. Jy is eintlik spyt jy kan nie langer bly nie. My hoogste lof aan Helena's Gastehuis.

Helena's Guesthouse's response

Ag, dankie julle twee. Ek waardeer dit baie. Dit is ons taak om mense tuis te laat voel.

Helena's Guesthouse
Estelle K - Sep 2016
Overall score
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Estelle K
With spouse/partner

Het bietjie meer verwag.

Kan nie kommentaar lewer oor selfsorg-eenheid nie. Ons het toegestem om 'n kamer te vat aangesien dit net vir een aand was. Geen vensters en die oopplan-badkamer nie vir my lekker nie.

Helena's Guesthouse's response

Die klient het nagelaat om te meld dat ek R150 terugbetaling op hulle motor se voorruit geplaas het omdat hulle vir die selfsorg eenheid betaal het maar die maatskappy wat daar gebly het, het vir nog 'n verdere 2 dae betaal. Ek het die dame geskakel en haar verduidelik wat die probleem is maar sy het dit so aanvaar. Daar is 'n staande skerm tussen die kamer en die ander geriewe. Ook was daar 'n lugreëling in die kamer vir vars lug. Geen venster is nodig nie want dit het geen doel nie. Hulle koste was R370 vir 2 persone.
Giel Boshoff

Helena's Guesthouse
Pieter R - Aug 2015
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter R
Family with young children

5-ster!

Vriendelike diens, skoon en netjies.

From R550
per night (for 2 people)
From R550
per night (for 2 people)
From R550
per night (for 2 people)
Make a Booking
  • Capacity: 2 people
  • Check-in: 13:00 to 21:00
    Check-out: 10:00
  • Address: 15 Robertson Street, Panorama, Kroonstad, 9449, Free State
  • All ages welcome
https://d288tngog90ix0.cloudfront.net/AAEAAQAAAAAAAAAAAAAArR3smDL2KYkTkcIvAEQUBl5Q4jAtJWQGULxMWGzFHsvV80dNjz?w=1440&h=960&fit=crop&auto=format From R550  per night (for 2 people) 9 5 1 5 15 Robertson Street Panorama 9449 Free State 0860 022 102 13:00-21:00 10:00 -27.675214487437 27.24797317791
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