Hole in One Boutique Hotel
Review Summary
Anne-marie S - Feb 2024
Overall rating
Alles was baie aangenaam en die staf was wonderlik.
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Everything was very pleasant and the staff were wonderful.
We had a very comfortable stay. Would have liked to stay longer.
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Sylvia E - Jul 2023
Overall rating
Teleurgesteld om R1800 per nag te betaal vir die kwaliteit verblyf wat ek gekry het.
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Disappointed to pay R1800 per night for the quality accommodation I got.
Room 2. Shower is musty. Shower leaks wet entire bathroom floor. Linen never changed in 5 days. Clothes hangers are a shame to present to guests. Bedside lamp out of order and was only repaired on day 3 after we reported it on day 1. Coffee/tea not refilled upon our arrival and only refilled after 2 days after we had to ask for it. Toilet paper is gas station pit stop quality. Outrageous to pay R1800 per night for this type of accommodation. Will definitely never stay there again or recommend it to anyone.
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Carla D - Mar 2023
Overall rating
Gerieflik, netjies, kort bietjie liefde en aandag.
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Comfortable, neat, needs a little love and attention.
I was received kindly and easily felt at home. My TV in the room was not working, but a plan was immediately made to solve the problem. Rooms are spacious, beautiful decor and very safe. Bonus is the generator that provides power in loadshedding times. I understand that new owners have taken over and you can see renovations are a high priority. Overall a pleasant stay!
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Hugo R - Feb 2023
Overall rating
Dit was veilig en maklik.
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It was safe and easy.
The place was clean and safe. 24h security on gate duty which was helpful (we returned from a concert late at night).
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Anonymous Guest - Feb 2023
Overall rating
Very disappointed in condition of the guest house.
Hole in One has been one of my favorite guesthouses for years. We stay there often and have held 5 of my kids' parties there in previous years, so I was a big fan. Not anymore now. The rooms are very nice, clean and tidy, but they are old and not maintained. Only 2 of the 3 bulbs worked. The window in the bathroom was broken (out of the frame) and only held in place by the other piece of frame that was left. If you look out the window, it's old equipment and dirt lying around. When we checked in at 5 o'clock in the afternoon, there were no towels. I called Reception to ask for towels and they sent over some torn towels as the towels were still being washed. The housekeeper was very embarrassed to hand me the torn towels and explained that later when the towels were clean and dry they would bring us other towels which they did. Thank you very much! The room above us had people in it who walked so hard on the wooden floors, we couldn't sleep at all. Apparently they packed up to travel on in the middle of the night, but from 2 o'clock to half past 4 we had to lie down and listen to their footsteps and conversations. My heart really hurts to see how far the place is going backwards.
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Elize T - Dec 2022
Overall rating
Fantasties met styl.
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Fantastic with style.
Very beautiful, stylish and neat place with friendly staff who are always ready to help for a good stay.
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Henry S - Nov 2022
Overall rating
Bumpy but end well.
Johan V - Oct 2022
Overall rating
Sal nie weer daar bly nie.
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Will not stay there again.
They had a birthday function that had to finish at 17h00 in the afternoon but at 17h45 the noise and partying only got worse and louder. We complained to reception more than once but they kept saying the people were going to leave now. We complained again and said we had to get some rest, because we were driving far early the next day. My husband threatened that if they didn't come up with a plan he was going to approach management. Our room was right next to the function room and there were no other guests checked in. Finally they came to get us and took us to their suite.
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Gerda V - Aug 2022
Overall rating
Rustig en die personeel is almal vriendelik.
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Quiet and the staff are all friendly.
I was pleasantly surprised. The place is so nice and peaceful and the staff is incredibly friendly. I can't remember the name of the lady who served us soft drinks at the bar and took our order for dinner, but I want to say a big thank you for her and Richard's kindness and good service. Upon our arrival, Sarah went to show us our rooms and she was just so friendly and made you feel right at home. My bed slept so well and it's so nice to get into a bed with spotless sheets. I would recommend Hole in One to anyone, whether business or private.
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Anonymous Guest - May 2022
Overall rating
Disappointing.
The TV cabinet door of the first room allocated to us was loose and the outer door could not be unlocked. Some of the staff tried to help, but we were later moved to Room 5. Both rooms' bathroom windows and blinds cannot close properly and the fridge in Room 5 smelled so bad that we could not use it at all. The staff on duty were friendly and went out of their way to accommodate us, but there is only so much they can do. Suggestion - Get an extension cord for the kettle, because it is plugged under the dressing table and one cannot pour water into the cups without having to unplug the kettle upside down in order to pour.
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Simone G - May 2022
Overall rating
Sal dit vir niemand aanbeveel nie.
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Would not recommend to anyone.
Place was dirty, sofas, walls, carpets, curtains. Drains stank! Found an earring and baby's bottle cap under the bed from previous guests when we wanted to move 2 single beds against each other so that children sleep together, for the price one expects at least a clean and tidy place. Terribly disappointed. Photos lie!
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Clair N - May 2022
Overall rating
Excellent place.
Lucille J - Mar 2022
Overall rating
Noisy. Keep in mind that it is a wedding venue on weekends.
Ria V - Dec 2021
Overall rating
Rustige en stylvolle verblyf.
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Quiet and stylish accommodation.
It was very nice to be able to watch quite a few TV channels (including channel 144). The breakfast was really tasty. The service was excellent and the place itself is very beautiful inside and out.
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Sedima M - Nov 2021
Overall rating
The place is nice but there is no safety. The sliding door was not locked when we arrived and they did not give us the sliding door keys. The next day when we were back from shopping we found the burglar and the sliding door wide open.
Deirdre R - Nov 2021
Overall rating
Unfortunately we did not get the family room as it was double booked due to another function held there. We were accommodated in a single room.
Juanelle M - Aug 2021
Overall rating
Teleurstellende naweek.
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Disappointing weekend.
The room was a huge disappointment. The small honeymoon suite does not have a balcony as advertised. There is a porch. However, there were no keys for the door and, and, and. 3 hours later I was in another room and we struggled with keys again. Disappointing weekend. Not at all what I was hoping for.
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Elmarie F - May 2021
Overall rating
Uitstekende diens.
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Excellent service.
Very neat and clean.
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Hole in One Boutique Hotel 's response
Good day Elmarie,
Thank you so much for the support, hoop to see you soon.
Kind regards,
Hole in one team
Kelvin F - Feb 2020
Overall rating
Gemiddeld.
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Average.
The customer service is poor, and the cook rats run over the bowls from which you create breakfast.
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Milka V - Nov 2019
Overall rating
Onaangenaam.
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Unpleasant.
I've been using the site for years, I've never complained, but I was stunned by the poor state of the family room. We couldn't turn off the living room lights, switch broken. The 1 toilet was dirty, my daughter's TV had no signal, the drains smelled when we showered and that smell hung around all night. The lamps did not work and my daughter's lamp did not even have a light. At breakfast, the staff were unpleasant. For example, the corner wall was completely damaged and closed up with a bag or something. Very sorry, but I would not recommend anyone to Hole in One.
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Hole in One Boutique Hotel 's response
Good day,m
Thank you for the feedback, we will do our best to attend to all the above.
Kind regards,
Marius K - Mar 2019
Overall rating
Heerlik, voel soos huis!
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Delicious, feels like home!
The rooms were beautiful and well equipped. There was secure parking near my room. I was eager to get back to my room and rest after each appointment. The breakfast was unforgettable and I could enjoy the meal in my room.
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Hole in One Boutique Hotel 's response
Good day,
Thank you for the above, we appreciate all the positive feedback. We hope to see you back at Hole In One Boutique Hotel soon.
Kind regards,
Nicola D - Jan 2019
Overall rating
Baie gerieflik en netjies.
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Very convenient and neat.
Very nice stay. Location is fantastic. Clean and neat.
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Hole in One Boutique Hotel 's response
Thank you Nicola,
We appreciate your positive feedback, we are thrilled that you had a great stay. We hope to see you again soon. Feel free to check out our Facebook and Instagram pages for the latest promos.
Hole in One Team
Joy N - Jan 2019
Overall rating
Average experience.
Anneli D - Nov 2018
Overall rating
Goeie waarde vir geld!
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Good value for money.
The rooms are comfortable and clean. Lovely breakfast! They were not aware of our deposit and we had to show proof of payment, which was somewhat annoying.
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Antoinette M - Sep 2018
Overall rating
Asemrowend verby.
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Breathtaking place.
The service is excellent. You feel welcome from the moment you enter trough the gates. Beautiful, clean parking area. Staff friendly and helpful. The rooms are beautiful, clean and spacious. The bathroom is excellent. Full marks for everything you get!
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Candice J - Aug 2018
Overall rating
Shocking and over priced, no value for money and service terrible.
Read moreJd P - Feb 2018
Overall rating
Baie verswak.
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Very weakened.
Booked two rooms, only one was right. The second room was not serviced and the shower and bath both leaked water onto the floor. Breakfast menu poor, no variety service from staff. It was good place, has deteriorated a lot, will not stay there again. Not value for money.
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Ernst J - Dec 2017
Overall rating
Veilig en netjies, kort wel aandag.
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Safe and tidy, does need attention.
When we arrived they got our reservation wrong. Our reservation was for 2 rooms for 4 persons. They only booked 1 room for one person. I paid a deposit of R1400 according to them I only paid R900. Fortunately they were not fully booked and were able to give us another room. Late in the evening they woke us up by knocking on our bedroom window to unlock it for other guests because they didn't have a key. The place has a lot of potential, but the management will need to address certain problem areas. I will not stay there again.
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Hole in One Boutique Hotel 's response
Goeiedag Yolandi,
Ek is bitter jammer oor jul ondervinding. In die 10 jaar wat Hole in One reeds bestaan het ons min sulke resensies ontvang. Ons werk baie hard om ons kliënte ten alle tye die beste diens en waarde vir hulle geld te gee.
Ons het aan die einde van 2017 twee nuwe bestuurders aangestel, in dieselfde tyd wat julle daar gebly het. Ons werk elke dag daaraan om hulle beter op te lei en ek het beslis jou e-pos so oorgedra en dit sal nie weer gebeur nie.
Weereens jammer vir die ongerief.
Vriendelike Groete,
Hole in One Bestuur
Karen E - Oct 2017
Overall rating
Dit was ok.
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It was ok.
No items in the fridge for something nice. We had to share a towel because there was only 1 towel and we were 3 people. Music from the wedding was disturbing. Music from the other party was distracting.
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Hole in One Boutique Hotel 's response
Goeie dag De Wet,
Baie dankie vir u resensie.
Oor die algemeen sit ons nie lekkergoed in die yskas nie, dus kan enige iemand van ons kontant kroeg en restaurant gebruik maak. Ek het 'n nota gemaak en my personeel sal beslis "double up" op die handoeke, seep, tee, en koffie.
Ons sal ook van nou af mense wat oorslaap in kennis stel as daar funksies op daai spesifieke dag is en hulle kan besluit of hulle gemaklik sal wees met die musiek. Indien nie, sal ons hulle na ander gastehuise in die area verwys.
Ek het wel opgemerk dat u ons 1 ster gegee het vir die ligging van die instansie - ek wil net graag noem ons is geleë in een van die beste woonbuurte in Johannesburg.
Vriendelike groete,
Hole in One Bestuur
- Capacity: 36 people
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 171 Hole in One Avenue, Ruimsig, Gauteng, 1724, Gauteng
- All ages welcome
