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Houw Hoek Hotel

Hotel

Review Summary

4.3 out of 5from 42 reviews for Houw Hoek Hotel
Cleanliness
4.2/5
Service
4.2/5
Location
4.5/5
Safety
4.4/5
Value for money
4.2/5
Christelle B - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Christelle B
Family with teenagers

Op pad by Houwhoek.

Heerlik gebly na 'n uitputtende naweek. Die groot bed en reënvalstort was só welkom en aandete heerlik.

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On the way to Houhoek.

Great stay after an exhausting weekend. The big bed and rainfall shower were so welcome and dinner delicious.

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Ursula M - Feb 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ursula M
With spouse/partner

Lovely relaxed time.

The Valentines dinner was phenomenal. Friendly staff and very peaceful and quiet there.

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Isabel S - Jan 2024
Overall rating
Cleanliness
5/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
Isabel S
With spouse/partner

Teleurgesteld

Weet nie waar die misverstand ingekom het nie, met ons aankoms wat Houw Hoek nie eers bewus van ons bespreking nie. En wou ons nie help nie. Nadat ons aangedring het dat hulle julle moet skakel en ons bespreking bevestig wat reeds voor betaal was, toe skarrel hulle rond. Die kamer was nie reg nie, handdoeke het geruik soos braaivleis. Die volgende oggend wou hulle weer vir ons 'n rekening gegee wat ons geweier het om te betaal. Dit was my en my man se 14de huweliksherdenking en wat 'n teleurstelling was dit nie!

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Disappointed

Don't know where the misunderstanding came in, when we arrived Houw Hoek was not even aware of our booking. And didn't want to help us. After we insisted that they call you and confirm our pre-paid booking, they scurry around. The room was not ready, towels smelled like barbecue. The next morning they wanted to give us a bill again which we refused to pay. It was my husband and I's 14th wedding anniversary and what a disappointment it was!

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Evelyn A - Jan 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Evelyn A
Individual traveler

Dit was okay maar dink dit is baie duur vir een persoon om 15h00 eers in te.

Dit was okay. Sou meer inligting in die kamer wou hê oor WiFi ens. Personeel by die ontvangs heeltyd besig, so om inligting te kry is moeilik. Opvangs vir TV was baie sleg.

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It was okay but think it is very expensive for one person to enter at 15h00.

It was okay. Would have liked more information in the room about WiFi etc. Staff at the reception are busy all the time, so getting information is difficult. Reception for TV was very bad.

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Judy P - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Judy P
Family with young children

Exquisite, fun, amazing.

Absolutely amazing time spent with my family and daughter. She had an amazing time with the facilities provided.

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Nadine E - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nadine E
With spouse/partner

Rustige atmosfeer. Baie mooi plek. Lekker kos. Die spa is pragtig.

Rustige atmosfeer. Baie mooi plek. Lekker kos. Die spa is baie lekker.

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Calm atmosphere. Very nice place. Nice food. The spa is beautiful.

Calm atmosphere. Very nice place. Nice food. The spa is very nice.

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Rowena F - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rowena F
Family with teenagers

Relaxing, refreshed and nice.

It was relaxing and a good breakaway from city life. We celebrated our anniversary on the 16th and were spoiled by the staff as a surprise.

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Mischka T - Nov 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Mischka T
With spouse/partner

Very peaceful.

Relaxing environment, friendly staff, good facilities.

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Morne D - Jan 2023
Overall rating
Cleanliness
1/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Morne D
Family with teenagers

Diens was goed maar kamer was sleg.

Ons moes vroeg uitklok, so hulle het ons 'n ontbytpakkie aangebied, dit was goeie diens an was baie waardeer. Die kamer was groot met baie beddens, maar daar was baie 'black mould' oor die hele een muur in die badkamer! Daar was ook geen warm water vir ons om te kon stort in die oggend nie.

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Service was good but room was bad.

We had to check out early so they offered us a breakfast pack, it was good service and was much appreciated. The room was big with lots of beds, but there was a lot of 'black mould' all over one wall in the bathroom! There was also no hot water for us to shower in the morning.

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Annette J - Jan 2023
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Annette J
With spouse/partner

Nagmerrie.

Ontuitstaanbare geraas tot middernag. Ons het gebel, maar dit het só gebly.

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Nightmare.

Unbearable noise until midnight. We called, but it stayed like that.

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Chavonne T - Jan 2023
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Chavonne T
Family with young children

Staff unprofessional not very helpful.

Got there after check-in time staff for the check-in info wrong because of a cancellation I made prior and wanted me to pay for rooms I cancelled prior. Staff not very helpful, no help with where rooms are located especially for 1st timers, just had a bad experience.

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Jamez V - Jan 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Jamez V
With spouse/partner

Great. Pleasant. Restful. Convivial.

I fell off a faulty chair at breakfast. No management person interviewed me. Tragic!

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Bonzet M - Apr 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Bonzet M
With spouse/partner

Goed.

Die kamer was teen 15:00 nog nie reg nie, maar die res van die verblyf was goed.

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Well.

The room was still not ready by 3pm, but the rest of the stay was good.

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Clive N - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Clive N
With spouse/partner

Felt very welcome.

Loved the big open space for kids to run and play in. Big, spacious, clean rooms. Great meals and dancing.

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Tersia K - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Tersia K
With spouse/partner

'n Heerlike uitspanplek, weg van die stadsgewoel.

Skoon en netjiese kamers. Personeel was vriendelik en hulpvaardig. Kos was heerlik. Alles was binne stapafstand van ons kamer, dus was dit nie nodig om iewers te ry nie. Ek sal beslis die plekkie aanbeveel.

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A wonderful place to unwind, away from the hustle and bustle of the city.

Clean and tidy rooms. Staff were friendly and helpful. Food was delicious. Everything was within walking distance of our room, so there was no need to drive anywhere. I would definitely recommend the place.

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Heidi B - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heidi B
With spouse/partner

Baie lekker kuier.

Die kamer was baie netjies en gerieflik. Die ontbyt was heerlik. Ons het ons besoek geniet sowel as die troue wat ons daar bygewoon het.

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Very nice visit.

The room was very neat and comfortable. The breakfast was delicious. We enjoyed our visit as well as the wedding we attended there.

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Hannes V - Jul 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Hannes V
With spouse/partner

'n Wonderlike wegbreek, en dis nie ver van Kaapstad af nie.

Pragtige, rustige omgewing. Restaurant bedien baie goeie kos en bied goeie waarde vir geld.

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A wonderful getaway, and it's not far from Cape Town.

Beautiful, peaceful surroundings. Restaurant serves very good food and offers good value for money.

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Ida V - Jul 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Ida V
With spouse/partner

Vriendelike diens, van almal. Ontvangs en voedselbedienings. Goed.

Volgende keer gaan ons Arniston inboek.

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Friendly service, from everyone. Reception and food services. Well.

Next time we will check into Arniston.

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Antonio J - Mar 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
2/5
Antonio J
Family with young children

Pleasant with a few unpleasantries.

What I did not like is the door interlinking to the room next door. It was very disturbing to our peace as the people in the room next door was speaking fairly loudly early in the morning and it spoilt my sleep in altogether. Also we waited quite a long time for a drinks order when the venue was literally empty. Also when I asked for 2 wine glasses via telephone the glasses never arrived. Not even with the food I ordered. So it would be nice if the staff on the phone would be more attentive to what the patrons are requesting in the rooms. Also there was nothing stocked in the fridge. Quite disappointing.

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Zaandria L - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Zaandria L
With spouse/partner

Quiet, relaxing, clean and wonderful staff!

A beautiful place with beautiful scenery. Nice, clean and quiet with friendly staff members who go out of their way to accommodate you if you need anything. Will definitely come back and recommend it to everyone.

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Greg E - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Greg E
Family with young children

Great service, great food, friendly staff in a well maintained hotel. We had a great stay with beautiful well kept grounds.

Well worth the stay and if you looking to be spoilt give it a try.

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Silvana A - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Silvana A
Family with young children

Relaxing and very homely feel.

The staff are phenomenal and incredibly accommodating and helpful. The children had a ball of a time.

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Elphia D - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elphia D
With friends

Fantastiese ligging met wondermooie natuurskoon.

Vriendelike en behulpsame personeel, netjiese wooneenhede, kindervriendelik en 'n ordentlike buffet ontbyt. Baie dankie, ek en my skoonma het baie lekker gebly.

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Fantastic location with wonderful scenery.

Friendly and helpful staff, neat residential units, child-friendly and a decent buffet breakfast. Thank you very much, my mother-in-law and I had a great stay.

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Valda L - Mar 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Valda L
Family with young children

Was heerlike naweek in mooi omgewing en ideaal vir kinders.

Kamers was skoon en gerieflik. Personeel was vriendelik en behulpsaam. Pragtige omgewing. Heerlike restaurant. Ideale plek vir kinders om gemaklik te kan speel met genoeg ruimte.

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Had a lovely weekend in beautiful surroundings and ideal for children.

Rooms were clean and comfortable. Staff were friendly and helpful. Beautiful environment. Delicious restaurant. Ideal place for children to play comfortably with plenty of space.

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Jacques P - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacques P
With friends

Everyone was very friendly and helpful, super peaceful place.

The hotel is located in a very quiet and peaceful place, everyone is very friendly and always willing to help out.

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Marilie S - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marilie S
With spouse/partner

Pragtige kamer in die middel van die berge - die beste wegbreek van die stad af!

Ons kamer was absoluut pragtig, skoon, ruim en jy kyk uit op die berge en mooiste natuurskoon. Daar is klomp aktiwiteite by die hotel vir kinders, en 'n baie lekker restaurant met die beste buffet-aandete en ontbyt. Daar is ook baie lekker plekke en padstalle om te besoek in die omgewing.

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Beautiful room in the middle of the mountains - the best escape from the city!

Our room was absolutely beautiful, clean, spacious and you look out on the mountains and the most beautiful scenery. There are lots of activities at the hotel for children, and a very nice restaurant with the best buffet dinner and breakfast. There are also many nice places and paddocks to visit in the area.

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Anita L - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anita L
With spouse/partner

Lovely.

We stayed at Houw Hoek Hotel a few times, and we're always happy with their overall service and value.

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Martha B - Jun 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Martha B
With spouse/partner

Baie lekker.

Lekker gekuier en ontspan.

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Very nice.

Have a good time and relax.

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Erika S - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Erika S
Family with young children

Fantasties - sal weer kom!

Die diens was puik, kos uit die boonste rakke, vriendelike diens! Wow- die staff is amazing! Kan sien hulle geniet hul werk!

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Fantastic - will come again!

The service was great, food was tasty, friendly service! Wow, the staff are amazing! You can see that they enjoy their work!

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Maeder L - May 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Maeder L
With spouse/partner

Was net 'n oornag-oorslaap.

Baie mooi, die fasiliteite en omgewing. Sal wil terugkeer om die omgewing beter te leer ken. Vertrou dit sal absoluut die moeite werd wees.

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Was just an overnight stay.

Very beautiful, the facilities and area. Will go back for a longer stay to explore the area. Trust it would be absolutely worth it!

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Monique O - Apr 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Monique O
With friends

Excellent food and service, we have a lovely time.

The grounds are gorgeous and the staff were very friendly and helpful. The food was of great quality. Houw Hoek has a lot of soul and we had a lovely stay.

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Bruce H - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Bruce H
With spouse/partner

Convenient location, great meals, beautiful setting.

The location of the hotel is very convenient, the meals are scrumptious and the setting is beautiful.

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Pieter K - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter K
On business

Baie interessant - gerieflik en het verblyf daar baie geniet.

Sien sterre.

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Very interesting - comfortable and had a great stay there.

See stars.

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Christoff B - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Christoff B
With friends

Nie die goedkoopste in die omgewing nie, maar netjies, skoon, rustig, en die personeel vriendelik.

Ons het by Houw Hoek Hotel oornag omdat ons 'n troue bygewoon het op die perseel wat dit 'n baie gerieflike keuse gemaak het. Daar was goedkoper opsies in die omgewing beskikbaar, maar ons was nie spyt nie. Kamers is netjies en skoon. Die atmosfeer is rustig. Die personeel is vriendelik en hulpvaardig. Die buffetontbyt (ingesluit) was uitstekend.

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Not the cheapest in the area, but neat, clean, quiet, and the staff friendly.

We stayed at Houw Hoek Hotel because we were attending a wedding on the premises which made it a very convenient choice. There were cheaper options available in the area, but we didn't regret it. Rooms are neat and clean. The atmosphere is peaceful. The staff are friendly and helpful. The buffet breakfast (included) was excellent.

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Anonymous Guest - Sep 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With spouse/partner
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Andries D - Jul 2018
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Andries D
With friends

Ten spyte van koue water, goed geleë, kamers netjies, kos uitstekend.

Koue water in die winter is onaanvaarbaar. Telefone in kamer werk nie, so kan nie probleme rapporteer. Ontbyt was uitstekend, personeel baie vriendelik.

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Despite cold water, well located, rooms tidy, food excellent.

Cold water in winter is unacceptable. Phones in room not working, so can't report problems. Breakfast was excellent, staff very friendly.

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Houw Hoek Hotel 's response

Good day Marika.

Thank you for your valuable feedback. Apologies about the cold water, but unfortunately 1 of our large geysers malfunctioned and this was beyond our control. We will also address the telephone problem. We are happy to hear that your breakfast was delicious. Please visit us again.

Houw Hoek Hotel
Gernot H - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Gernot H
With spouse/partner

Mooi plek, goed geleë, sal dit aanbeveel.

Sien sterre.

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Nice place, well located, would recommend.

See stars.

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Houw Hoek Hotel 's response

Good day Gernot,

Thank you for your lovely review, we are happy to hear that you enjoyed your stay. We hope to see you again soon!

Houw Hoek Hotel
Anita M - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anita M
With spouse/partner

Stil, rustig en heerlik.

Ons het ons tyd by die Houw Hoek Hotel vreeslik baie geniet. Dit is so stil en so mooi daar Niemand het ons gepla met geraas nie. Dit was regtig aangenaam. Die kos was heerlik en die staff baie vriendelik. Ons gaan sommer gou weer kuier daar.

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Quiet, peaceful and delicious.

We really enjoyed our time at the Houw Hoek Hotel. It is so quiet and so beautiful there. No one bothered us with noise. It was really pleasant. The food was delicious and the staff very friendly. We are going to visit there again soon.

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Houw Hoek Hotel 's response

Hi Anita,
We are happy to hear you had such a restful stay. We will pass your compliments on to the chef and the staff. Please do visit again.

Houw Hoek Hotel
Megan V - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Megan V
Family with young children

Asemrowend!

Ontspannende vakansieverblyf tussen die berge. Dis ideaal vir gesinne! Personeel was baie hulpvaardig en vriendelik.

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Awesome!

Relaxing holiday accommodation between the mountains. It's ideal for families! Staff were very helpful and friendly.

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Lester R - Jan 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Lester R
Family with young children

Fantasties.

Dit is 'n fantastiese gesins tipe wegbreekplekkie.

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Fantastic.

This is a fantastic family type getaway.

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Carita R - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Carita R
With spouse/partner

Lieflike voetjies-omhoog-naweek-wegbreek!

Ons het absoluut niks kortgekom nie. Alles wat puik! Wat kop bo water uitgestaan het was die kliëntediens. Van ontvangs (Jody) en restaurantbestuurderes tot by die vriendelike en hulpvaardige hotelbestuurder. Ons sal dit beslis aanbeveel en vir seker weer daar gaan kuier!

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Lovely feet-up weekend getaway!

We lacked absolutely nothing. Everything great! What stood out was the customer service. From reception (Jody) and restaurant managers to the friendly and helpful hotel manager. We would definitely recommend it and visit again for sure!

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Jan B - Nov 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Jan B
On business

Waarde vir geld.

Naby alles en baie mooi hotel en omgewing.

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Value for money.

Close to everything and very nice hotel and surroundings.

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From
R1 830
per night, for 2 ppl
From
From R1 830
per night, for 2 ppl
From
R1 830
per night, for 2 ppl
Make a Booking
  • Capacity: 168 people
  • Check-in: 15:00 to 22:00
    Check-out: 11:00
  • Address: N2, Houw Hoek, Grabouw, 7160, Western Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA5a5a3fabb06e40ef983cb511bc89fcafde3fceb4f98c6f68074240dc98fb8059227ef75f650a4f3a26c42ec5114a478fef24?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 830 per night, for 2 ppl 42 5 1 5 N2 Houw Hoek 7160 Western Cape 021 201 8900 15:00-22:00 11:00 -34.205637606621 19.151144338623
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