Island Way Beach House 54
Carine N - Jan 2019
Island Way Beach House 54's response
Thank you for your feedback. Please note that the self-catering apartments is not star graded. It is unfortunate about the apartment not being clean but as it is self-catering the previous guests did pack away some dirty pans but my staff should have double checked the cupboards.
I am aware the TV in the bedrooms screen wasn't 100% clear like the one in the living area but that TV will be removed due to bad signal and there was no way in fixing it as my staff tried numerous times due to bad reception.
The complex is not only a holiday destination but also residential space so I am sorry for the older crowd but there is nothing we can do about it. I hope you and your family had a great time at the beach and hope to see you again and we will definitely take your feedback and better our place for our next guests.