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 at Island Way Villa Luxury Accommodation | TravelGround
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Island Way Villa Luxury Accommodation

Guest House

Review Summary

3.7 out of 5from 2 reviews for Island Way Villa Luxury Accommodation
Cleanliness
4.0/5
Service
2.5/5
Location
4.5/5
Safety
5.0/5
Value for money
2.5/5
Lorraine C - Oct 2018
Overall score
Cleanliness
3/5
Service
1/5
Location
4/5
Safety
5/5
Value for money
1/5
Lorraine C
With spouse/partner

Very disappointing.

We had to ask for clean towels after the first day, no facilities to dry your hair, items on menu available on the first day and the rest of the stay (3 days) not available, no warm water for the 2 remaining days of our stay.

This review has been translated,click hereto view the original version.

Uiters teleurstellend.

Na eerste dag moes ons skoon handdoeke aanvra, geen fasiliteite beskikbaar om hare droog te maak nie, items op spyskaart eerste dag beskikbaar en res van verblyf (3 dae) nie beskikbaar nie, geen warm water vir oorblywende 2 dae se verblyf.

You are reading the original review,click hereto view the translated version.

Island Way Villa Luxury Accommodation's response

Goeiedag Lorraine,

Ek is baie jammer om te hoor van jou ondervinding, ek wil net noem dat die haardroër in een van die laaie was, elke kamer het een.

Wat die skoon handdoeke betref, ons is in 'n geweldige water krisis, en die staf is aangesê dat as die handdoeke opgehang is, dit dan aangeneem word dat julle dit weer wil gebruik, wat wel die geval was en wat op die notas teen die speel dus ook aandui. Julle kon ons asb inkennis gestel het van die warm water kwessie, aangesien ons die volgende dag uitgevind het dat die geyser se element uitgebrand het, wat dus intussen vervang is, en ek vra nederig om verskoning vir die ongerief. Ons het ook elke dag 'n ander menu vir ontbyt maar die staf is aangese om enige ander versoeke aan te pas om die gaste gelukkig te hou.

Ek hoop ons kan volgende keer dit vergoed vir die ongerief.

Tillie

Island Way Villa Luxury Accommodation
Paul F - Mar 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Paul F
With spouse/partner

Definitely the place to stay for small groups when in PE.

Fantastic, spacious room. Wonderful linen and towels. Super breakfast. Friendly staff.

Island Way Villa Luxury Accommodation's response

Thank you so much, Paul. Hope to see you again in the near future.

Kind regards,
Island Way Villa Luxury Accommodation

Island Way Villa Luxury Accommodation
From R1 750
per night (for 2 people)
From R1 750
per night (for 2 people)
From R1 750
per night (for 2 people)
Make a Booking
  • Capacity: 12 people
  • Check-in: 14:00 to 18:00
    Check-out: 10:00
  • Address: 2 Hartley Road, Parsons Hill, Gqeberha (Port Elizabeth), 6001, Eastern Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA7S94zzUAM8Pj2LaQ4k8xHPwfeDoL9yw3bPNP6uQTgo5bXbwgIY?w=1440&h=960&fit=crop&auto=format From R1 750  per night (for 2 people) 2 5 1 4 2 Hartley Road Parsons Hill 6001 Eastern Cape 0860 022 102 14:00-18:00 10:00 -33.94579984631 25.592957084656
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