Kate's Nest Guest House

Madelein M
With spouse/partner

Uitstekende diens.

Vriendelike mense en goeie sekuriteit. Kamer was wonderlik. Sal weer volgende jaar daar oornag.

Ana-maria's Response

Goeie dag Madelein,
Dankie dat u die tyd geneem het om hierdie terugvoering te voltooi. Namens ons span, was dit 'n plesier om julle as gaste te dien. Hoop om julle weer spoedig te sien.
Groete
Sandy

Kate's Nest Guest House

Nosipho Z
With friends

A neat, secure home with kind people and delicious food

A place to be with your family. Caring with great team who are always helpful when you need them.

Ana-maria's Response

Good day Nosipho,
Thank you for a wonderful and encouraging review. it was a pleasure to host you.
Hope to see you again.
Kind regards,
Sandy

Kate's Nest Guest House

Elsabe F
Family with young children

Gemaklik en rustig.

Rustige aand om net te oornag. Ons is tuis laat voel en het 'n heerlike ontbyt genuttig. Baie dankie.

Adie J
Family with young children

Baie vriendelike diens.

Baie dankie vir goeie diens gelewer.

Ana-maria's Response

Goeie middag Mev Jonker.
dankie vir die goeie denke. dit was n plesier om u en u familie te huisves.
hoop om julle weer te sien.
groete
Sandy

Kate's Nest Guest House

Derek F
With spouse/partner

Very clean and neat venue, quiet and peaceful.

The room was great, the Saturday evening meal was awesome, however: I enquired from the chef regarding Sunday breakfast and he informed us that it is from 08h00. We were ready for breakfast at 08h00, but the house was still locked. I looked for keys which I found in a basket in the kitchen of the house to open the door. The restaurant was still closed at this time. Shortly afterwards the bell at the gate kept ringing, I once again searched for the remote to open the gate which I also found in a basket in the house. An employee entered the premises, ...

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The room was great, the Saturday evening meal was awesome, however: I enquired from the chef regarding Sunday breakfast and he informed us that it is from 08h00. We were ready for breakfast at 08h00, but the house was still locked. I looked for keys which I found in a basket in the kitchen of the house to open the door. The restaurant was still closed at this time. Shortly afterwards the bell at the gate kept ringing, I once again searched for the remote to open the gate which I also found in a basket in the house. An employee entered the premises, we enquired about breakfast and she said the chef is only coming to work at 10h00, she will make breakfast, and then she went into the house. I followed shortly after to tell the employee to call the manager (who apparently was still sleeping) and when I entered the house I walked into the employee who was busy changing. I told her to call the manager which she went and did. We waited a short while longer and the manager emerged from the house explaining that she was not aware that we were already awake, also she was dressed inappropriately. We duly paid for the previous night's dinner, did not have breakfast but the breakfast fee was included in the accommodation, and left the premises.

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Ana-maria's Response

Good day Mr Frost.

Kindly be informed that we will look into the matter.
We apologise for the inconvenience caused. However please be rest assured that it will never happen again.
Thank you.
Kind regards,
management.

Kate's Nest Guest House