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Krystal Beach Hotel

Hotel

Review Summary

4.5 out of 5from 52 reviews for Krystal Beach Hotel
Cleanliness
4.7/5
Service
4.4/5
Location
4.5/5
Safety
4.6/5
Value for money
4.5/5
Portia V - Oct 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Portia V
With spouse/partner

The accommodation was very clean and comfortable. They met all the protocols of Covid and was well managed.

The staff at the front desk was very helpful and the hotel is in a perfect spot right opposite the beach and close to amenities needed for a pleasant break - home away from home. Rooms are a lovely size and completely comfortable.

M4 Loss Control Consultants Vat:4760254088 M - Oct 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
M4 Loss Control Consultants Vat:4760254088 M
With spouse/partner

Dit was regtig baie aangenaam.

By ontvangs het Bradley ons so hartlik ontvang en oor alles van die hotel asook die omgewing ingelig. Jy kry dit nie meer nie.

Anthea T - Sep 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anthea T
With spouse/partner

Quality service.

Wonderful customer service, friendly efficient staff, food was beyond excellent.

Liana S - Sep 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liana S
With spouse/partner

Lekker ontspan.

Vriendelike personeel. Gehalte etes en die prys was bekostigbaar en bedien groot porsies. Hul het ons tuis laat voel. Was regtig die geld werd. Pragtige kamers netjies skoon en mooi see-uitsig.

Marius F - Sep 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Marius F
With spouse/partner

Lekker gerus, het sommer uitgerus gevoel toe ons weer vertrek het.

Mooi uitsig, en kon lekker gaan stap.

Janine M - Sep 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
2/5
Value for money
4/5
Janine M

Very nice.

Hotel and food was absolutely 5 star, the entrance area just needs a bit of work as the outside of the hotel is a public beach area and hotel seems to be halfway through a painting job.

Tersia C - Mar 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Tersia C
With spouse/partner

Dit is 'n heerlike wegbreek nie te ver van die Kaap af nie.

Die hotel is goed geleë met toegang tot verskeie restaurante.

Sphumelele M - Feb 2020
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sphumelele M
With spouse/partner

We had a lovely stay, the staff was friendly. The food, drinks were tops.

The place is amazing.

Sugnuet P - Feb 2020
Overall score
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Sugnuet P
With spouse/partner

Kamer was mooi en modern uitgelê.

Net 'n paar goed waaraan die hotel kan aandag gee vir toekomstige gaste. Ek het die rump steak bestel en dit was baie droog en asof dit uit die vrieskas uitgehaal is en nog half gevries was aan die binnekant. Baie taai vleis gewees. Die lugverkoeling in die slaapkamer self was so laag soos 16 grade gestel, maar die temperatuur het steeds baie warm gebly in die kamer weens die lugverkoeling glad nie koud geblaas het nie. Die cocktail bar wat aangedui was op die website was vol vuil tafels, ons het 15 minute gesit en niemand het ons eers benader om 'n bestelling te neem nie. Dit het meer soos 'n verlate bar gelyk en ons het toe maar geskuif na die kuierplek langs die hotel.

Leonard V - Dec 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leonard V
With spouse/partner

Lekker tyd gehad. Baie vriendelike diens.

Hotel is baie netjies en modern. Werkers baie vriendelik en ontbyt is lieflik. Sal graag weer terug gaan.

Ismail M - Dec 2019
Overall score
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Ismail M
With spouse/partner

Excellent place to get away close from CBD.

Excellent place to get away from city life. Breakfast menu needs improvement though.

Hanna B - Dec 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanna B
With spouse/partner

Everything and more than we wanted.

Clean, neat rooms and great restaurant. The breakfast was the best! Quick room service.

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Alles en nog meer wat ons wou hê.

Skoon, netjiese kamers gehad en puik restaurant. Die ontbyt was die beste! Flink kamerdiens.

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Carita R - Dec 2019
Overall score
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Carita R
With spouse/partner

A weekend to remember!

A room with a beautiful view. The breakfast was awesome! We had a hick-up here and there, but nothing so important that we will not go back. We would love to stay there again.

Philip V - Oct 2019
Overall score
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Philip V
With spouse/partner

Puik diens.

Die spyskaart was beperk, maar die kos was elke keer lekker. Personeel was altyd vriendelik en behulpsaam. Ek het die bestuurder ingelig oor die veiligheidsrisiko toe hy die gebou aan die motors in die kelder gelos het, omdat 'n mens nie kan sien dat daar trappe aan die ander kant van die skuifdeur is wat tot gevolg gehad het nie. Gelukkig het die bestuur die erns van die risiko gesien en tekens aangebring. Ek het aanbeveel dat neonstroke aan die rand van die trappe geplaas word vir sigbaarheid.

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Great service.

The menu was limited, but the food was delicious every time. Staff was always friendly and helpful. I informed the manager of the safety risk when leaving the building to the cars in the basement in that one cannot see that there are steps on the other side of the sliding door which resulted in falling. Fortunately management saw the severity of the risk and put up signs. I have recommended that neon strips are placed at the edge of the steps for visibility.

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Rudy M - Oct 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Rudy M
With spouse/partner

Right position, real money and very nicely finished!

We celebrated our 20th wedding anniversary in Gordon's Bay with the idea of making it our base to explore the rest of the area. The hotel was perfectly located and was much more luxurious than we expected. The rooms were clean and modern. The premises were friendly and know their hotel. Our dinners and breakfasts were top notch with their new chef!

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Regte posisie, regte geld en baie mooi afgewerk!

Ons het ons 20ste huweliksherdenking in Gordonsbaai gevier met die idee om dit as ons basis te maak om die res van die area te verken. Die hotel was perfek geleë en was baie luukser as wat ons verwag het. Die kamers was skoon en modern. Die perseel was vriendelik en ken hulle hotel. Ons aandetes en ontbyt was uit die boonste rakke met hulle nuwe chef!

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Jeanne-marie C - Oct 2019
Overall score
Cleanliness
5/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
3/5
Jeanne-marie C
With spouse/partner

Not worth the money.

Extremely poorly handled by the staff. I was talked down to by the security, very awkwardly woken up at 8am in the morning by the cleaning staff, who just happened to come into the room anyway. Shown away early from breakfast at 10:15 and no customer service when you sit down for dinner. The clothes that were sent for dry cleaning were also not handled as requested.

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Nie die geld werd nie.

Uiters swak behandel deur die staf. Ek was op neergepraat deur die sekuriteit, baie ongeskik wakker geklop 8 uur die oggend deur die skoonmaak staf, wie elk geval net in die kamer inkom ongeag. Vroeg van ontbyt weggewys 10:15 en ook geen kliëntediens wanneer jy aansit vir ete nie. Die klere wat vir droogskoonmaak gestuur is, is ook nie hanteer soos versoek nie.

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Colette P - Oct 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Colette P

Nice.

Accommodation was good. The sliding door to the balcony opens with difficulty. The gowns need Sta-Soft. The weather made it difficult to enjoy the area or to use the swimming pool, the rooms were neat and the service was good.

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Lekker.

Verblyf was goed. Die skuifdeur na die balkon maak baie moeilik oop. Die kamerjaponne kort Sta-soft. Die weer het dit moeilik gemaak om regtig die omgewing te waardeer en die swembad te gebruik, die kamers was netjies en diens was goed.

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Krystal Beach Hotel's response

Beste Colette,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Jackie V - Sep 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jackie V
Individual traveler

Great and peaceful.

Actually gave it to my sister as her birthday gift. She was knocked off her feet with the luxury at this stay.

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Heerlik en rustig.

Het eintlik vir my sus se verjaardag dit gegee as geskenk. Sy was uit die veld geslaan oor die pamperlang.

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Krystal Beach Hotel's response

Beste Jackie,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Linné V - Aug 2019
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Linné V
With spouse/partner

Very neat.

Lovely big rooms, delicious breakfast.

This review has been translated,click hereto view the original version.

Baie netjies.

Pragtige groot kamers, heerlike ontbyt.

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Krystal Beach Hotel's response

Beste Linné,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Jaqueline C - Aug 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Jaqueline C
With spouse/partner

Fantastic place, had an awesome and convenient holiday here.

See rating.

Nicole G - Jul 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
5/5
Value for money
5/5
Nicole G
On business

Very nice hotel to stay in.

Room was clean and well maintained. Lovely finishes and beautiful bathrooms.

Neels D - Jun 2019
Overall score
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Neels D
With spouse/partner

Clean, neat, quiet location with a view.

Room was clean and neat. A little small, but sufficient for 2 people. The staff is friendly.

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Skoon, netjies, stil ligging met uitsig.

Kamer was skoon en netjies. Effe aan die klein kant, maar voldoende vir 2 mense. Die staf is baie vriendelik.

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Meagan O - Jun 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Meagan O
With spouse/partner

Uitstekend!

Uitstekende en mooi hotel.

Krystal Beach Hotel's response

Beste Meagan,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Jo-anne E - Apr 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Jo-anne E
With spouse/partner

Die moeite werd.

Die hotel is baie mooi en netjies, definitief waarde vir geld gewees. Personeel baie vriendelik en behulpsaam.

Krystal Beach Hotel's response

Beste Jo-anne,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Lood V - Apr 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lood V
With spouse/partner

Goeie ligging met puik geriewe.

Gebruik gemaak van spesiale aanbod wat ons gekry het deur die webtuiste. Die hotel is goed geleë en baie gemaklik. Ruim kamer met mooi uitsigte. Die restaurant se kos was uitstekend.

Krystal Beach Hotel's response

Beste Lood,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Jo-anne L - Apr 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jo-anne L
With spouse/partner

Was perfect.

We had an awesome stay for 3 nights. The customer service was fantastic. The room was perfect and very neat. I would recommend Krystal Beach hotel to any person.

Vanessa P - Apr 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Vanessa P
With spouse/partner

Incredible location and service!

The customer service is very good, the room and the view incredible, not to mention the delicious food. Will definitely visit again!

This review has been translated,click hereto view the original version.

Ongelooflike ligging en diens!

Die kliëntediens is baie goed, die kamer en uitsig ongelooflik, om nie eers te praat van die heerlike kos nie. Sal defnitief weer daar kuier!

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Krystal Beach Hotel's response

Beste Vanessa,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Maretha N - Feb 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maretha N
With spouse/partner

Dit was ongelooflik lekker en luuks.

Ek het bespreek en navraag gedoen of die kamer 'n balkon het. Hulle het laat weet dit het 'n balkon. Toe ons inboek is ons egter meegedeel dat die hotel volbespreek is en daar nie 'n kamer met balkon beskikbaar is nie. Ons was nie gelukkig nie en binne 'n uur is ons na 'n ander kamer verskuif, wat duidelik in 'n ander prysklas was as wat ek bespreek het. Ons het verskriklik lekker gebly en die diens was puik. Baie dankie, ons sal definitief weer gaan.

Krystal Beach Hotel's response

Beste Maretha,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Marina V - Jan 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marina V
With friends

Beautiful hotel. Brilliant service. Food was good and right on the beach, never felt unsafe.

I would just like to add to my review and thank the staff and personnel at Krystal Beach hotel for their incredible integrity and honesty and making the effort for letting us know that we forgot a small carry bag full of items there. I received an email from them assuring me that they would keep it safe and I had a courier fetch it for me. To Krystal Beach Hotel thank you, much appreciated. These are the little things that money can't buy. My next holiday will definitely be back at Krystal Beach!

Werner M - Dec 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Werner M
With spouse/partner

Voel soos 'n honeymoon. Laat mens voel soos 'n celebrity.

Baie lekke dankie. Sal definitief weer gaan. Mens kan eintlik die heeltyd daar bly.

Krystal Beach Hotel's response

Beste Werner,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Mulisa B - Dec 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mulisa B
With spouse/partner

Great.

Staff were very helpful and everything was great and tidy. Best food ever.

This review has been translated,click hereto view the original version.

Puik.

Staff was baie behulpsaam en als was great en netjies. Beste kos ooit.

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Krystal Beach Hotel's response

Beste Theuns,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Liezel A - Dec 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Liezel A
With spouse/partner

Conveniently close by.

We were had a great stay. However, the air-conditioning did not work, but the staff offered us other options. However, it had happily turned on again during the evening, suspected that it was an electric fault because the passage lights were also off.

This review has been translated,click hereto view the original version.

Gerieflik naby.

Ons het heerlik gebly. Die lugversorging het egter nie gewerk nie, maar die personeel het vir ons ander opsies aangebied. Dit het egter gelukkig gedurende die aand weer aangekom, vermoed dit was 'n elektriese fout want die gangligte was ook af gewees.

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Marius B - Nov 2018
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Marius B
With spouse/partner

Had a nice stay. Very nice view.

Very neat and clean. Good, friendly service. Great breakfast.

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Baie lekker gebly. Baie mooi uitsig.

Baie netjies en skoon. Goeie, vriendelike diens. Great ontbyt.

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Krystal Beach Hotel's response

Beste Marius,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Lindsay C - Oct 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Lindsay C
Family with young children

Fantastiese verblyf en kos, benodig net vermaak vir kinders.

Hotelkamers is ruim en netjies, diens is van die hoogste gehalte en die personeel is vriendelik en behulpsaam. Iets om aan te dink is vermaak vir kinders.

Krystal Beach Hotel's response

Beste Lindsay,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Luther B - Sep 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Luther B
With spouse/partner

Excellent value for money!

Pleasant accommodation, friendly staff, good food, clean rooms, secure undercover parking, swift room service and good location.

This review has been translated,click hereto view the original version.

Uitstekende waarde vir geld!

Ons verblyf was baie baie aangenaam, vriendelike personeel, goeie kos, skoon kamers, veilige onderdakparkering, vinnige kamerdiens en goeie ligging.

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Krystal Beach Hotel's response

Beste Luther,,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Natasja H - Aug 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Natasja H
Family with young children

Beautiful place with good facilities.

The accommodation and facilities were fantastic. We will go back again.

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Mooi plek met goeie geriewe.

Die verblyf en geriewe was fantasties. Ons sal enige tyd weer teruggaan.

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Krystal Beach Hotel's response

Beste Natasja,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Angelique H - Aug 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Angelique H
With spouse/partner

Rustig, baie netjies en vriendelike diens.

Baie netjies. Vriendelike diens met heerlike ontbyt. Fantastiese uitsig.

Krystal Beach Hotel's response

Beste Nicolaas,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Letitia V - Jul 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Letitia V
With spouse/partner

Beautiful view all over and lovely hearty breakfast served. Really lovely place to be.

From the time we stopped at the hotel we were treated like kings. Would really recommend Krystal Beach Hotel for family and couples.

Annelize O - Jun 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annelize O
With spouse/partner

It was such a spoil.

Wonderful service, friendly service, very neat rooms. After the first night we complained about the room next door that made a lot of noise. The friendly staff moved us and upgraded us to another room. Really appreciate it.

This review has been translated,click hereto view the original version.

Dit was 'n heerlike bederf.

Wonderlike diens, vriendelike personeel, baie netjiese kamers. Ons het na die eerste nag gekla oor kamer langsaan se vreeslike geraas wat ons gesteur het. Die vriendelike bestuur het ons geskuif en opgradeer na ander kamer. Waardeer dit baie.

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Krystal Beach Hotel's response

Beste Annelize,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Sean C - May 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sean C
Individual traveler

Spacious, luxurious rooms.

Great location, very neat and luxurious hotel accommodation. Breakfast is excellent.

This review has been translated,click hereto view the original version.

Ruim, luukse kamers.

Goeie ligging, baie netjiese en luukse hotel-akkommodasie. Ontbyt is uitstekend.

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Krystal Beach Hotel's response

Beste Sean,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Troné B - Apr 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Troné B
With spouse/partner

Wens ons kon aanbly.

Die hotel is baie mooi. Ons het baie lekker geslaap, kamers is luuks en netjies. Sal enige dag teruggaan.

Krystal Beach Hotel's response

Beste Troné,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Zeus V - Apr 2018
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Zeus V
With spouse/partner

Groot verwagting, 'n teleurstelling.

Vierster hotel lyk goed op web, daar aangekom, daar is basement parking, maar nie aangebied nie. Bar fridge leeg, by navraag verneem dat die hotel se beleid is om nie meer te voorsien nie. Navraag oor water in kamer dieselfde, so as jy dors word in vroeë oggend ure, staan jy op, klim in jou kar en gaan koop, want kroeg is toe! Ontbyt verskeidenheid teleurstellend, meeste driester hotelle gee beter. Kamers groot en netjies en skoon.

Lize M - Mar 2018
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lize M
With spouse/partner

Heerlik gekuier. Vriendelike personeel.

Ons het die aand baie geniet.

Krystal Beach Hotel's response

Beste Lize,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Izak P - Nov 2017
Overall score
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Izak P
With spouse/partner

Pleasant welcome, clean room and convenient.

The luxurious room was convenient and clean. Bedding clean. Undercover parking is convenient and safe. Meals according to taste and staff trained and friendly. Recommended.

This review has been translated,click hereto view the original version.

Aangename ontvangs, kamer skoon en gerieflik.

Die luukse kamer was gerieflik en skoon. Beddegoed skoon. Onderdakparkering is gerieflik en veilig. Etes volgens smaak en personeel opgelei en vriendelik. Word aanbeveel.

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Krystal Beach Hotel's response

Beste Izak,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Christelle R - Oct 2017
Overall score
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Christelle R
With spouse/partner

Wonderlik, rustig.

Die hotel is lieflik skoon met baie vriendelike personeel. Daar is hier en daar 'n admin probleempie, maar dit word sommer vinnig uitsorteer. Oor die algemeen kon ek en my man heerlik rus en weer met mekaar konnekteer. Ontbyt was absoluut fantasties!

Krystal Beach Hotel's response

Beste Christelle,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Natasha M - Oct 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Natasha M
With spouse/partner

Was so vinnig verby.

Diens was baie goed, kos was heerlik.

Krystal Beach Hotel's response

Beste Natasha,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
J.p O - May 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
J.p O
With friends

Beautiful.

The room we had had a perfect view over Somerset West, nice in the evening when the sun sets, the rooms was nice and clean we had access to TV and Wi-Fi from our room. Ti's between Strand and Gordonsbay, love the view.

Krystal Beach Hotel's response

Dear JP,

Thank you for rating us so highly, your review is very much appreciated. We try hard to please because for us it is not only a job but our calling.

Kindest regards,
The Krystal Beach Hotel Team

Krystal Beach Hotel
Gwen V - Jan 2017
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gwen V
Family with young children

Sjoh, it was fantastic, 5 star definitely!

Sjoh everything was so beautiful and comfortable, I didn't expect the family duplex, my children had their own suite. Both sides had a balcony with a sea view and a picture perfect view of the island and the hotel's breathtaking landscape with its swimming pool and harbour. The breakfast has much to choose from, learned to eat new dishes, the service was excellent. The staff was always friendly, helpful and chatty, one feels so comfortable from the moment you arrive. The decor was not too much and you didn't feel like it had a stiff atmosphere, especially when you take children along, it can sometimes be quite uncomfortable. I want to thank the staff of the hotel for their hospitality and their excellent service. We'll definitely visit you again.

This review has been translated,click hereto view the original version.

Sjoe dit was fantasies, 5-ster definitief!

Sjoe alles was so mooi en gerieflik, die family duplex het ek nie verwag nie, my kinders hulle eie suite gehad. Beide kante was balkon met see-uitsig en prentjiemooi uitsig oor die eiland en die hotel se asemrowende landskap met sy swembad en die hawe. Die ontbyt is vele om van te kies, het nuwe disse geleer eet, die diens was puik. Die personnel was altyd vriendelik en behulpsaam en 'n geselsie aangeknoop, mens het so gemaklik gevoel vandat mens daar ingestap het. Die dekor is nie oordoen nie en mens het nie gevoel of dit 'n stywe atmosfeer was nie veral as mens kinders saam neem is dit soms ongemaklik. Ek wil vir die personeel van daardie hotel se bitter dankie vir julle gasvryheid en puik diens. Ons sal definitief julle weer will kom beskoek.

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Yolanda K - Nov 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolanda K
Family with teenagers

Very nice.

Breathtaking hotel. Reception can clarify more where everything is in the hotel.

This review has been translated,click hereto view the original version.

Baie lekker.

Asemrowende hotel. Ontvangs kan meer verduidelik waar alles is in die hotel.

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Krystal Beach Hotel's response

Beste Yolanda,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Piet D - Oct 2016
Overall score
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Piet D
Individual traveler

Very calm.

Rooms were spacious and clean.

This review has been translated,click hereto view the original version.

Baie rustig.

Kamers was lekker ruim en skoon.

You are reading the original review,click hereto view the translated version.

Krystal Beach Hotel's response

Beste Piet,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Marlizan J - Oct 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marlizan J
With spouse/partner

Fantastic.

We went to break away a little. Wonderful. Friendly personnel, helpful, clean and neat and the food was fabulous, especially the desserts. Would surely recommend.

This review has been translated,click hereto view the original version.

Fantasties.

Ons het gegaan om net bietjie weg te breek. Wat 'n lekkerte. Vriendelike personeel, hulpvaardig, skoon en netjies en kos is ongelooflik. Veral die nageregte. Sal verseker aanbeveel.

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Krystal Beach Hotel's response

Beste Marlizan,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
Lindi U - Aug 2016
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lindi U
With spouse/partner

Ons is behandel soos VIP's en dit was fantasties!

Ons het net een aand geslaap by Krystal Beach Hotel en die diens was fantasties gewees. Ons het vir spa-behandeling gegaan wat baie lekker was. Die kos was baie goed gewees, die dekor en ligging en die hotel is pragtig. Sal definitief weer daar bespreek. Dankie vir 'n onvergeetlike tyd. Dankie aan al die personeel vir julle vriendelikheid!

Krystal Beach Hotel's response

Beste Lindi,

Dankie dat u die Krystal Beach so 'n hoë telling gegee het. U beoordeling word opreg waardeer. Ons probeer hard om gaste se verwagtinge te oortref, want dit is nie net 'n werk nie, maar ook ons roeping.

Vriendelike groete
Die Krystal Beach Hotel-bestuur

Krystal Beach Hotel
was R2 370
From R1 659
per night (for 2 people)
was R2 370
From R1 659
per night (for 2 people)
was R2 370
From R1 659
per night (for 2 people)
Make a Booking
  • Capacity: 238 people
  • Check-in: 14:00 to 23:00
    Check-out: 11:00
  • Address: Breakwater Lane, Harbour Island, Gordon's Bay, 7150, Western Cape
  • All ages welcome
https://d288tngog90ix0.cloudfront.net/AAEAAQAAAAAAAAAAAAAABpmmQdothhWojmepNLSclyeV3iUG1uFosWs0k5kF0CDxAwCJV8?w=1440&h=960&fit=crop&auto=format was R2 370, now From R1 659  per night (for 2 people) 52 5 1 5 Breakwater Lane Harbour Island 7150 Western Cape 0860 022 102 14:00-23:00 11:00 -34.151395921663 18.859078288078
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