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Kuruman Hotel by Country Hotels

Review Summary

3.9 out of 5from 29 reviews for Kuruman Hotel by Country Hotels
Cleanliness
3.8/5
Service
4.1/5
Location
3.5/5
Safety
4.0/5
Value for money
3.9/5
Carli S - Mar 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
5/5
Carli S
On business

Daar was net so paar dinge wat uit plek was. Bv. twee gaste maar net een handdoek.

Ja, ons het. Net paar goedjies wat ek sou verander. Kos by die restaurant was ook baie lekker.

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There were just a few things that were out of place. E.g. two guests but only one towel.

Yes, we did. Just a few things I would change. Food at the restaurant was also very nice.

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Kuruman Hotel by Country Hotels 's response

Hey Carli! Thanks for leaving a review of your stay at our hotel. We're so glad to hear that you felt at home and enjoyed the food from our Badgers Grill Restaurant. We apologise for any inconvenience regarding our room's setup and appreciate your understanding. We hope to welcome you back for another stay soon! Regards, Meriting and the Kuruman Hotel Team

Kuruman Hotel by Country Hotels
Johan V - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Johan V
With spouse/partner

Vriendelike diens en netjiese plek.

Bly maar uit middedorp - vuil.

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Friendly service and neat place.

Stay out of town center - dirty.

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Cornelia S - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cornelia S
With friends

Onverbeterlike gasvryheid!

Ons het dadelik tuis gevoel. Die atmosfeer is verwelkomend en die diens wat ons ontvang het was puik! Ons moes vroeg ry en 5 uur die oggend was ons ontbyt pakkie gereed. Baie dankie, sal beslis weer daar bespreek.

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Unbeatable hospitality!

We immediately felt at home. The atmosphere is welcoming and the service we received was great! We had to drive early and at 5 o'clock in the morning our breakfast package was ready. Thank you very much, will definitely book there again.

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Yolandie V - Mar 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolandie V
With spouse/partner

Goeie oornagplek.

Lekker oornagplek met die restaurant op die perseel.

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Good place to stay.

Nice place to stay with the restaurant on site.

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Kuruman Hotel by Country Hotels 's response

Dear Yolandie, thank you for your review! We are glad you enjoyed your stay at the hotel, and thank you for mentioning the restaurant. I am very proud of the team and what the small staff compliment can accomplish. We trust to see you back at the hotel again soon! Regards, Hilton and the Team

Kuruman Hotel by Country Hotels
Danie D - Jan 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
3/5
Danie D
With friends

Die slaapgeriewe is regtig op standaard maar die restaurant is uiters swak asook die kos.

Op 28 Feb het ons aandete bestel en hoewel ons net vier persone was het ons meer as 'n uur gewag vir die kos terwyl die kombuispersoneel gestaan en kuier het. Nadat ons twee keer navraag gedoen het het die kos uiteindelik gekom maar dit was yskoud en nie volgens die bestelling soos op die spyskaart nie. Ons het ons ontevredenheid aan die bestuurder ene mnr Klein oorgedra maar sy enigste oplossing was of hy vir ons kos kon inbestel. Op 25 Feb het ons ook daar geslaap en die kos was ook nie op standaard nie.

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The sleeping facilities are really up to standard but the restaurant is extremely poor as is the food.

On 28 Feb we ordered dinner and although there were only four of us we waited more than an hour for the food while the kitchen staff stood and visited. After we inquired twice the food finally came but it was ice cold and not according to the order as on the menu. We conveyed our dissatisfaction to the manager one Mr. Klein, but his only solution was whether he could order food for us. On 25 Feb we also slept there and the food was not up to standard either.

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Kuruman Hotel by Country Hotels 's response

Dear Mr. Dannie De Jager.
You did not sleep over on 25 February 2022, the hotel was fully booked for a group. You did indeed stay at the hotel on 25 January 2022. Referring to your previous communication with the group and me personally, your aggression towards me and my team, your insistence on being addressed in Afrikaans (by staff who could not understand you) the damage to my rooms and the amount of your own alcohol that was consumed, left me with the option to not engage with you or your guests any further. Alternative options was offered to you, that was unsuccessfully relayed to you by your group members.

Kuruman Hotel by Country Hotels
Raymond L - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Raymond L
With spouse/partner

Pragtig.

Baie netjiese skoon plek, vriendelike mense, kos is puik, sal weer daar bly.

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Beautiful.

Very neat clean place, friendly people, food is great, will stay there again.

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Kuruman Hotel by Country Hotels 's response

Dear Raymond, thank you for your feedback! The team had an absolute wonderful time hosting you. We trust to see you again in the near future.
Kind regards, Hilton and the team

Kuruman Hotel by Country Hotels
Amanda P - Jan 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
2/5
Amanda P
With spouse/partner

Ons het die 27ste Desember 2021 oor gebly vir die nag sonder enige probleme.

Toe ons terugkeer vir nog 'n nag die 8ste Januarie 2022 was dit baie onaangenaam. Mense het gedrink en geraas. Mense het na middernag met kinders hard gepraat en kinders het geskree en deure toegeklap. Die man reg langs ons het ook die hele nag opgebring en die klanke het deur die mure deurgeslaan. Ons het geen slaap in gekry deur die nag nie. Hotel reëls kon beter in plek gewees het soos bv. 22:00 stiltetyd.

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We stayed the night on the 27th December 2021 without any problems.

When we returned for another night on 8th January 2022 it was very unpleasant. People were drinking and making noise. People were talking loudly to children after midnight and children were screaming and slamming doors. The man right next to us was also up all night and the sounds reverberated through the walls. We didn't get any sleep through the night. Hotel rules could have been better in place such as e.g. 22:00 quiet time.

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Kuruman Hotel by Country Hotels 's response

Thank you for your feedback. I am sorry to hear that your fellow guests distracted from a good nights sleep. Please remember to reach out to reception should something like this occur, and we will do our utmost to deal with the cause.

Kuruman Hotel by Country Hotels
Neels K - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Neels K

Oornag terug op pad van Augrabies.

Netjiese plek, ruim kamers en badkamers. Uitstekende ontbyt.

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Overnight back on the way from Augrabies.

Neat place, spacious rooms and bathrooms. Excellent breakfast.

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Judy V - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
2/5
Judy V
Family with teenagers

Oornagplek.

Die gesinskamer lyk soos 'n deel van 'n ou huis wat net afgeskort is. Alhoewel dit netjies was, was die badprop te klein vir die bad en die DStv het nie gewerk nie. Daar was net 3 bekers in die kamer alhoewel daar 4 mense bespreek het. Kopstuk van hoofbed was los en meubels kan beslis opgegradeer word.

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Overnight place.

The family room looks like part of an old house that has just been partitioned off. Although it was neat, the bath plug was too small for the bath and the DStv didn't work. There were only 3 mugs in the room even though there were 4 people booking. Headboard of main bed was loose and furniture could definitely be upgraded.

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Kuruman Hotel by Country Hotels 's response

Thank you for your feedback. We will definitely look into the issues mentioned, thank you for bringing this to our attention.

Kuruman Hotel by Country Hotels
Anne-marie D - Dec 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Anne-marie D

Aanvaarbaar vir slegs oornagverblyf, nie geskik om langer te bly nie.

Ontvangs, restaurant en kroeg is een area wat nie aanvaarbaar is nie. Plek was netjies dog beknop, die hotel moet dringend opgegradeer word.

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Acceptable for overnight stays only, not suitable for longer stays.

Reception, restaurant and bar is one area that is not acceptable. Place was neat but cramped, the hotel urgently needs to be upgraded.

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Kuruman Hotel by Country Hotels 's response

We are sad to hear that the design of the reception and restaurant area was not to your liking. Thank you for the rest of your feedback, we will definitely look into the issues mentioned.

Kuruman Hotel by Country Hotels
Andre W - Oct 2021
Overall rating
Cleanliness
2/5
Service
4/5
Location
2/5
Safety
2/5
Value for money
2/5
Andre W
Individual traveler

Wat jy sien op die webblad is nie wat jy kry nie.

Die tipe kamer voorstelling.

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What you see on the web page is not what you get.

The type of room representation.

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Kuruman Hotel by Country Hotels 's response

Thank you for your feedback. Truly sorry that we did not live up to expectations. When you come past the hotel again, let us show you around some of the other available room types maybe?

Kuruman Hotel by Country Hotels
Miranda B - Sep 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Miranda B
With spouse/partner

Volgens verwagting.

Het slegs daar oornag.

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As expected.

Only spent the night there.

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Kuruman Hotel by Country Hotels 's response

Thank you for your feedback. It was a pleasure hosting you. We trust to see you back again soon.

Kuruman Hotel by Country Hotels
Glenn G - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Glenn G
With spouse/partner

Nicely located.

Staff friendly and helpful. Allowed us to book in early. Good value for money.

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Kuruman Hotel by Country Hotels 's response

Dear Glenn, thank you for your review! I am glad you enjoyed your stay with us. Kind regards, Hilton and the Team

Kuruman Hotel by Country Hotels
Elizabeth M - Aug 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
4/5
Elizabeth M
With spouse/partner

Was tevrede met verblyf, maar was bekommerd oor veiligheid.

Die hotel is baie netjies en ons was tevrede met ons eenheid en geriewe. Mense moet egter deur 'n slegte deel van die dorp ry om by die hotel uit te kom. Die hotel is nie ver daarvan geleë nie en daar is geen sekuriteit aan diens nie. Toe ons navraag gedoen het oor die veiligheid, was die personeel nie baie behulpsaam nie en hulle het ook erken dat die dorp nie veilig is nie. Ons besef dat die hotel nie aanspreeklik is vir die misdaad in die dorp nie, maar dink gaste sal net meer gerus kan bly indien daar voltydse sekuriteit aan diens is. Voornemende besoekers moet baie versigtig wees in Kuruman.

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Was satisfied with accommodation but was concerned about safety.

The hotel is very neat and we were satisfied with our unit and facilities. However, people have to drive through a bad part of town to get to the hotel. The hotel is not far from it and there is no security on duty. When we inquired about the safety, the staff were not very helpful and they also admitted that the town is not safe. We realize that the hotel is not responsible for the crime in the town, but think that guests will only be able to stay more relaxed if there is full-time security on duty. Prospective visitors should be very careful in Kuruman.

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Kuruman Hotel by Country Hotels 's response

Dear Elizabeth. Thank you for your review.
The hotel has 24 hours video surveillance, 24 hours reception and 24 hours armed response. The hotel has motion sensors on every single parameter to ensure guest safety. I trust this will answer some of the concerns you may have regarding the hotel's security.
I am glad to hear that you enjoyed your stay with us with regards to facilities and services.
Kind regards.
Hilton and the Team.

Kuruman Hotel by Country Hotels
Gawie B - Aug 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Gawie B
With spouse/partner

Lekker gebly.

Baie gerieflik dat daar 'n restaurant op die perseel is wat heerlike etes bedien.

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Nice stay.

Very convenient that there is a restaurant on site that serves delicious meals.

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Kuruman Hotel by Country Hotels 's response

Dear Gawie, thank you for taking the time to review the hotel! I am glad you enjoyed your stay, and thank you for your special mention of the restaurant. We trust to welcome you back to the hotel again soon. Kind regards, Hilton and the team.

Kuruman Hotel by Country Hotels
Quintin V - May 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Quintin V
Individual traveler

Vinnige stop in die Noord-Kaap.

Sien sterre.

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Quick stop in the Northern Cape.

See stars.

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Kuruman Hotel by Country Hotels 's response

Thank you for taking the time to review the hotel.

Kuruman Hotel by Country Hotels
Hein B - Apr 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Hein B
With spouse/partner

Dit is 'n goeie bestemming as jy wil oorslaap op pad na iewers anders.

Alles wat jy nodig het vir 'n rustige oorslaap.

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This is a good destination if you want to stop over on your way to somewhere else.

Everything you need for a peaceful sleepover.

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Kuruman Hotel by Country Hotels 's response

Thank you for your review. I trust you enjoyed the rest of your journey through the Northern Cape.

Kuruman Hotel by Country Hotels
Theresa B - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Theresa B
With spouse/partner

Netjies en in veilige buurt van Kuruman.

Die eenheid is netjies maar 'n bietjie outyds gemeubileer. Indien jy in Kuruman moet oornag is die hotel 'n goeie opsie.

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Neat and in safe neighborhood of Kuruman.

The unit is neatly but a bit old-fashioned furnished. If you have to spend the night in Kuruman, the hotel is a good option.

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Kuruman Hotel by Country Hotels 's response

Dear Peter B. Thank you for taking the time to review the hotel, your feedback is highly appreciated. Kind regards, Hilton and the Team

Kuruman Hotel by Country Hotels
Nico B - Apr 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Nico B
Individual traveler

Baie lekker verblyf maar paar verbeteringe sal dit uitstekend maak.

Die verblyf was lekker maar daar is paar klein dinge wat aandag kan geniet. Die kamer se bedlampies het byvoorbeeld nie ligte in nie. En daar was regdeur die aand en in die vroeë oggendure die mees irriterende geraas in die kamer. Ek weet nie of dit die kamer langsaan se lugversorging was nie, maar dit was aanhoudend. Kamers is ook glad nie klankdig nie, so 'n mens hoor alles wat in kamers langsaan aangaan. Ontbyt was baie lekker. Vir 'n sakereisiger om oor te slaap is dit ideaal.

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Very nice stay but a few improvements would make it great.

The stay was nice but there are a few small things that could use attention. For example, the room's bedside lamps do not have lights in them. And there was the most annoying noise in the room throughout the evening and into the early hours of the morning. I don't know if it was the room next door's air conditioning, but it was constant. Rooms are also not soundproof at all, so you hear everything that goes on in rooms next door. Breakfast was very nice. For a business traveler to sleep over it is ideal.

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Kuruman Hotel by Country Hotels 's response

Dear Nico, thank you for your feedback. I will follow up with the team why the shortcomings in your room were not reported. I would highly appreciate it if I could give you a call to find out who the reception team was at that evening. My apologies for letting you down in that regard. I am glad you enjoyed the rest of your stay, and we are looking forward to welcoming you back soon. Kind regards, Hilton and the Team.

Kuruman Hotel by Country Hotels
Martha G - Mar 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Martha G
With spouse/partner

Baie rustig.

Skoon, netjies en personeel baie vriendelik.

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Very calm.

Clean, tidy and staff very friendly.

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Kuruman Hotel by Country Hotels 's response

Dear Corrie, thank you for taking the time to review the hotel. I am really glad you enjoyed your stay with us, and we are looking forward to seeing you back at the hotel soon. Kind regards, Hilton and the Team.

Kuruman Hotel by Country Hotels
Warren J - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Warren J
With spouse/partner

Baie lekker vriendelik en hulpvaardig.

Die personeel is baie vriendelik, kos is ongelooflik lekker en kamers is mooi skoon.

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Very friendly and helpful.

The staff is very friendly, food is incredibly tasty and rooms are nice and clean.

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Kuruman Hotel by Country Hotels 's response

Dear Warren. Thank you for the great feedback.
I am pleased you enjoyed your stay at the hotel.
Kind regards,
Hilton and the Team

Kuruman Hotel by Country Hotels
Miekie F - Oct 2020
Overall rating
Cleanliness
0/5
Service
3/5
Location
1/5
Safety
1/5
Value for money
2/5
Miekie F
With spouse/partner

Kamers en kos net nie op standaard nie.

Kuruman Hotel, nee - iets het verlore gegaan.

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Rooms and food just not up to standard.

Kuruman Hotel, no - something has been lost.

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Kuruman Hotel by Country Hotels 's response

Dear Miekie, thank you for your review. We appreciate your constructive feedback, and will address the shortcomings as a matter of urgency.

Kuruman Hotel by Country Hotels
Miekie F - Oct 2020
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
3/5
Miekie F
With spouse/partner

Eenheid het 'n paar probleme gehad, geen stortgordyn, geen handdoekrelings en geen hangplek vir klere in badkamer.

Sien sterre.

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Unit had a few issues, no shower curtain, no towel rails and no clothes hanger in bathroom.

See stars.

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Kuruman Hotel by Country Hotels 's response

Dear Miekie, thank you for taking the time to review the hotel. We will use your feedback to improve all future guest experiences. My apologies for missing the mark on your experience at the hotel. Regards, Hilton and the Team

Kuruman Hotel by Country Hotels
Louwrens D - Sep 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Louwrens D
Individual traveler

1 nag oornag tussen Namakwaland en Gauteng.

Geen ernstige probleme nie. Kamer was skoon. Geen spieël in badkamer of kamer.

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1 night overnight between Namaqualand and Gauteng.

No serious problems. Room was clean. No mirror in bathroom or room.

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Kuruman Hotel by Country Hotels 's response

Dear Louwrens - thank you for taking the time to review our hotel! The mirror issue will be solved speedily, the old mirrors inherited from the property was removed to be replaced by new units, together with fresh coats of paint.

Kuruman Hotel by Country Hotels
Gavin C - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gavin C
With friends

Brilliant for a one night stay.

Great for what we needed on our way home.

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Kuruman Hotel by Country Hotels 's response

Dear Gavin, thank you. It was absolutely brilliant having you as guests, and we are looking forward to welcoming you back soon. Regards, Hilton and the team.

Kuruman Hotel by Country Hotels
Pat V - Sep 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Pat V
With spouse/partner

'n Goeie oornagstop! Uitstekende etes word by die hotel bedien.

Veilige parkering. Kamers is ten volle toegerus en is baie gemaklik.

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A good overnight stop! Excellent meals are served at the hotel.

Secure parking. Rooms are fully equipped and are very comfortable.

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Kuruman Hotel by Country Hotels 's response

Dear Pat, thank you for your review. We are looking forward to welcoming you back in the near future. Regards, Hilton and the team.

Kuruman Hotel by Country Hotels
Magriet V - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
3/5
Value for money
3/5
Magriet V
With spouse/partner

Skoon, netjies en vriendelik, maar nog baie plek vir verbetering.

Dit is baie skoon en netjies en die dame wat ons ontvang het was baie vriendelik en behulpsaam. Daar was egter nie ‘n spieël in die kamer of badkamer nie. Die kussings was van swak gehalte en daar was net een stoel.

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Clean, tidy and friendly, but still a lot of room for improvement.

It is very clean and tidy and the lady who received us was very friendly and helpful. However, there was no mirror in the room or bathroom. The pillows were of poor quality and there was only one chair.

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Kuruman Hotel by Country Hotels 's response

Dear Magriet. Thank you for your feedback. I trust you enjoyed the rest of your road trip?
As mentioned, the mirror issue will be addressed, the feedback from my supplier is that my stock will arrive in roughly 2 weeks.
Kind regards,
Hilton and the TEAM

Kuruman Hotel by Country Hotels
Arnolda E - Aug 2020
Overall rating
Cleanliness
1/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
3/5
Arnolda E
With spouse/partner

Vriendelike personeel, maar 'n teleurstellende oornagplek.

Die hotelkamer se vloer was nie skoongevee nie. Daar was groot vlekke op die plafon waar iets gelek het en die mure was vol strepe waar reën of ander oorloopwater afgeloop het. Die lakens was dun en verslete. Hoewel die bestuurder en ontvangsdame ons vriendelik ontvang het, was die hele ervaring regtig 'n teleurstelling. Die aandete en selfs ontbyt was onder standaard vir enige gastehuis of hotel.

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Friendly staff, but a disappointing overnight stay.

The hotel room's floor was not swept clean. There were large stains on the ceiling where something had leaked and the walls were full of streaks where rain or other overflow water had run off. The sheets were thin and worn. Although the manager and receptionist welcomed us kindly, the whole experience was really a disappointment. The dinner and even breakfast were below standard for any guest house or hotel.

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Elze K - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elze K
Family with teenagers

Aangenaam, netjies en skoon.

Sou graag 'n lugversorger in tweede kamer ook wou hê.

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Pleasant, neat and clean.

Would love an air conditioner in second room as well.

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Kuruman Hotel by Country Hotels 's response

Dear Elize. Thank you for your review!
When you visit us again, let me or my team please show you the other family room options. We have one large room, with one strong air conditioner servicing the whole room, and then the unit that you and your family had, two rooms in one unit.
It was a pleasure having you with us, and we are looking forward to welcoming you back soon.
Regards,
Hilton and the Team

Kuruman Hotel by Country Hotels
From
R1 150
per night (sleeps 2)
From
From R1 150
per night (sleeps 2)
From
R1 150
per night (sleeps 2)
Make a Booking
  • Capacity: 45 people
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 12 Winkel Street, Kuruman, 8460, Northern Cape
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAbeae1a74faa18717ed34a94db6fb6f34196f519fd1951d061c2e5a750f8b53c0ce060cba1b5487c987d11b1f62d3ce60e328?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 150 per night (sleeps 2) 29 5 1 4 12 Winkel Street Kuruman 8460 Northern Cape 021 201 8900 14:00-23:00 10:00 -27.455310523182 23.430694450349
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