Kuse Khaya Guest House
Review Summary
Craig Dorian T - Jan 2019
Overall rating
Loved the hospitality and know that you are safe.
Gert Hermanus F - Sep 2018
Overall rating
The management was very friendly and helpful.
Anonymous Guest - Jun 2018
Overall rating
Friendly people, but definitely not a 3 star.
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Christine V - Apr 2018
Overall rating
Gerieflik, baie skoon en netjies.
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Comfortable, very clean and neat.
Very nice place, centrally located and comfortable. Very neat and safe. Will go back.
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Maritza H - Jan 2018
Overall rating
Die kamer was ruim en netjies, maar die gronde was onversorg en die swembad was groen en vol alge.
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The room was spacious and tidy, but the grounds were unkempt and the pool was green and full of algae.
The guesthouse's location was perfect and we felt very safe as it was in a safe neighborhood. Our room was spacious and tidy and was serviced every day. Our reception was friendly. The grounds were unkempt and the pool green and full of algae. The manager explained that the pool was green because of a storm, but you could tell the pool had been neglected for some time. The pool was a disappointment, as we specifically chose the guest house so that our children could swim. The grass was also long and the beds unkempt.
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Kuse Khaya Guest House 's response
Thank you for feedback always welcomed as it makes our establishment a better place for the next guests. Sorry for the bad experience but happy that there was some honesty of acknowledging positive elements.
Three weeks of December holidays would mean staff is on holidays, therefore, lack of maintenance in some areas would show especially after heavy rains accompanied by wind. Even roads leading to the guesthouse would attest to this fact. Any guest would have noticed that by Saturday the pool was usable and on Monday garden service started working.
As host, we aim to be as warm and friendly though the customer/guest experience.
Claudette D - Mar 2017
Overall rating
Great option when attending events at Carnival City.
John M - Dec 2016
Overall rating
Het meer verwag na aanleiding van die foto's. Dit is selfsorg maar het nie 'n kombuis ens. nie.
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Expected more because of the pictures. It is self-catering but there's no kitchen etc.
Expected more. Really cramped and small bathroom. Friendly helpful people. Traffic on the N17 makes so much noise and didn't get good sleep. Kids too and they had to get good sleep for chess tournament.
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Kuse Khaya Guest House 's response
Good day
Our apologies for such bad experience and all I can say is our perception and prejudice of others will always find faults everywhere even where there is none.
Our profile don't hide the fact we overlooking N17 and works for our business.
Ask anyone who stayed with Wi-Fi, DStv available all you need is access to Wi-Fi. DStv is easily tuned to desired channel whenever required by guest. A kitchenette is located not very far from where the guest was. the room was prepared accordingly with a doodle and 2 single.
No gratitude no mention for a discount offered.
Neels B - Jul 2015
Overall rating
Wat jy sien op foto's is nie wat jy kry nie.
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What you see in photos is not what you get.
Breakfast was the only thing worth it. No DStv was offered and there is no WiFi.
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Zinhle M - Sep 2013
Overall rating
Great customer service
Ronald T - Jul 2013
Overall rating
Excellent, enjoyed the stay even if it was only for a short period
Lulu G - Dec 2012
Overall rating
Absolutely wonderful hosts, Vusi and his wife.
Read more- Capacity: 14 people
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Check-in: 14:00 to 19:00
Check-out: 11:00 - Address: 5 Serfontein Street, Libradene, Boksburg, 1459, Gauteng
- All ages welcome
