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Lala's Guesthouse

Guest House

Review Summary

2.5 out of 5from 3 reviews for Lala's Guesthouse
Cleanliness
3.0/5
Service
2.3/5
Location
2.3/5
Safety
2.3/5
Value for money
2.3/5
Nothando N - Dec 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Nothando N
With spouse/partner

The service was really bad. I didn't enjoy the place at all.

To start with the place looked untidy as we entered the gate. Then they were not welcoming and not even aware that we booked. Even after showing them proof of payment they didn't show any interest. Inside the rooms there was just one glass when we specified that we were two. I had to go ask for a glass to be told they don't have them. There were no towels, I had to go and ask for them and I was told to go fetch them on the washing line. Your showers are too small, the bath was not working and I couldn't have a cup of coffee in the morning as there was nothing. Again they didn't give us our change, all in the name of they don't have one. You people don't have customer service I am really disappointed. I travel a lot with my spouse and this was the worst.

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Janine G - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Janine G
With friends

The best I ever had.

I would like to say, what a lovely stay. Lala was such an amazing host as well as her sister. Lala owns the place but yet she was on top of everything. Thank you Lala for making a girls trip an amazing experience. I will do this again.

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Wilma R - May 2019
Overall rating
Cleanliness
3/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Wilma R
Family with teenagers

Geensins soos geadverteer.

Ek het 3 kamers bespreek vir ons en 2 ander gesinne vir oornagplek na 'n funksie. Volgens die webtuiste was daar 3 slaapkamers met slaapplek vir 3 persone per kamer, ek het toe gevra of daar moontlik 'n ekstra matras in 2 van die kamers gesit kan word vir 1 ekstra kind per kamer. Groot was ons ontnugtering om in elke kamer slegs 'n dubbelbed te vind en in elk van die twee ander kamers 'n dubbelopblaasmatras. Die toilet in die een kamer was foutief, die is gelukkig herstel voor ons teruggekom het van ons funksie. Dakwaaiers in 2 van die kamers was stukkend, die een badkamerdeur kon glad nie toe nie (handvatsel verkeerd om opgesit), die is slegs met 'n skouerophaal afgemaak toe dit gerapporteer is. Die storte lyk geensins soos geadverteer. Beste van als? Ons vriende moes (wat ons vermoed) in die opsigter se privaat kamer slaap! Kaste in slaapkamer en badkamer was vol klere en toiletware.

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Not at all as advertised.

I booked 3 rooms for us and 2 other families to stay overnight after a function. According to the website there were 3 bedrooms with sleeping space for 3 people per room, I then asked if it was possible to put an extra mattress in 2 of the rooms for 1 extra child per room. Great was our dismay to find only a double bed in each room and a double inflatable mattress in each of the two other rooms. The toilet in one room was faulty, luckily it was fixed before we got back from our function. Ceiling fans in 2 of the rooms were broken, one bathroom door wouldn't close at all (handle put on wrong), this was only dismissed with a shrug when reported. The showers look nothing like advertised. Best of all? Our friends had to (we suspect) sleep in the caretaker's private room! Closets in bedroom and bathroom were full of clothes and toiletries.

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From
R550
per night (sleeps 2)
From
From R550
per night (sleeps 2)
From
R550
per night (sleeps 2)
Make a Booking
  • Free cancellation up to 24 hours before your stay!
  • Capacity: 10 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 31 Southdale Drive, Southdale, Johannesburg, 0001, Gauteng
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAZejvY8Yu4zY8uDss2spteDtSt5RtY1tkSWWOwF9Hk66QPIVbSK?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R550 per night (sleeps 2) 3 5 1 3 31 Southdale Drive Southdale 0001 Gauteng 021 201 8900 14:00-19:00 10:00 -26.244471651433 28.024784139881
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