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Lucolo Palace B&B

Guest House

Review Summary

4 out of 5from 12 reviews for Lucolo Palace B&B
Cleanliness
4.5/5
Service
4.1/5
Location
3.3/5
Safety
3.8/5
Value for money
4.2/5
Bluegrass Trading 1085 E - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bluegrass Trading 1085 E
On business

Great.

Thank you so much for a lovely stay.

Louise L - Jun 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Louise L
On business

Lekker plekkie.

Skoon en netjies, lekker gebly.

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Nice place.

Clean and tidy, nice stay.

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Henry S - Oct 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
2/5
Safety
3/5
Value for money
4/5
Henry S
Individual traveller

All good.

All good, see stars.

Bianca M - May 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Bianca M
On business

Technicians felt cared after.

Will definitely stay there again.

Amanda S - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
2/5
Value for money
5/5
Amanda S
On business

Vriendelike ontvangs en diens.

Baie netjiese plek en personeel baie vriendelik.

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Friendly reception and service.

Very neat place and very friendly staff.

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Sibusiso J - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sibusiso J
Individual traveller

It was awesome.

What a peaceful place. Neat with friendly staff.

Gerhard S - Aug 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Gerhard S
On business

Great, safe place, would have loved to have a microwave to warm up food.

I won't recommend sharing a room as it is very small.

Lida N - Dec 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Lida N
With partner

Dit was 'n welkome heenkome ná 'n lang dag!

Die area self in Mthatha was nie so lekker om in rond te beweeg nie, want ons het eers in die aand gearriveer. Maar die oomblik toe ons by Lucolo Palace se hek in is kon ons ontspan en het ons nie vir 'n oomblik eers onthou van ons vroeëre bekommernis nie. Hulle kon ons dadelik help en ons kon ons betaling voltooi met die gemak van 'n kaartmasjien. Die personeel was baie behulpsaam. Die kamer en badkamer was pragtig, gemaklik en silwerskoon. Ons het heerlik geslaap!

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It was a welcome retreat after a long day!

The area itself in Mthatha was not so nice to move around in, because we only arrived in the evening. But the moment we entered the gate of Lucolo Palace, we were able to relax and did not even remember for a moment our previous concerns. They were able to help us immediately and we were able to complete our payment with the convenience of a card machine. The staff was very helpful. The room and bathroom were beautiful, comfortable and clean. We slept wonderfully!

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Pieter H - Dec 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
1/5
Safety
2/5
Value for money
3/5
Pieter H
On business

Gemaklike beddens en skoon.

Ligging is 'n probleem, baie swak area. As ek in die dag daar gekom het sou ek 'n ander plek gaan soek het.

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Comfortable beds and clean.

Location is a problem, very poor area. If I had come there during the day I would have gone looking for another place.

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Danelle J - Feb 2018
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
Danelle J
On business

Teleurstellend.

Pragtige gastehuis, maar teen 21:00 het hul ons een kamer vir ander gaste gegee (al sê hulle mens kan inklok tot 23:00). Baie swak diens in daardie opsig.

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Disappointing.

Beautiful guest house, but at 21:00 they gave us one room for other guests (even though they say you can check in until 23:00). Very poor service in that regard.

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Lucolo Palace B&B 's response

Good day,

Thank you again for staying with us and we are very sorry for the inconvenience at that time, it was a mistake caused by lack of communication that will never happen again. We really really sorry please accept our apology as we humbly apologising.

Regards,
Tandiswa

Lucolo Palace B&B
Wynand B - Apr 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
5/5
Wynand B
On business

Skoon, netjies net die persoon by ontvangs verstaan nie Engels goed nie. GPS-koördinate verkeerd op e-pos ontvang. Opgeëindig in middel van nêrens.

Goeie waarde vir geld as jy net slaapplek soek vir die nag.

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Clean, neat, only the person at reception doesn't understand English very well. GPS coordinates are wrong on email - ended up in the middle of nowhere.

Good value for money if you're just looking for an overnight stay.

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Lucolo Palace B&B 's response

Good Day

My apologies for any inconvenience that has happened on that day t o our valued guests.

Lucolo Palace B&B
Pieter V - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
4/5
Value for money
4/5
Pieter V
With partner

Waarde vir geld.

Plek is baie netjies, skoon en modern. Die ligging mag mense beïnvloed om nie daar te bly nie. My vrou was baie skepties toe ons die plek nader.

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Value for money.

Place is very neat, clean and modern. The location may influence people not to stay there. My wife was very skeptical when we approached the place.

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From
From R850
per night (sleeps 2)
From
R850
per night (sleeps 2)
Make a Booking
  • Capacity: 10 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 53 5th Avenue, Norwood, Mthatha, 5100, Eastern Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDIyYzg5NGFhLTllNTgtNDRiZC1hMjNkLTRiN2FjNTRhOWE3ZQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R850 per night (sleeps 2) 12 5 1 4 53 5th Avenue Norwood 5100 Eastern Cape 021 201 8900 14:00-23:00 10:00 -31.5775886 28.7870109
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