Mai Guest House

Mai Guest House's response

Goeie dag Karin,
Hoop dat dit goed gaan met julle.
Dankie dat u die tyd geneem het om ons so 'n wonderlike resensie te gee. Dankie ook vir u voorstel om Netflix as 'n ekstra satellietdiens te lewer. Ons sal dit beslis ondersoek.
Ons vra ook om verskoning vir die ongerief dat u by die WIFI moes aanmeld toe u by die gastehuis terugkeer. Ons hoop egter dat u van die onbedekte diens gebruik gemaak het toe u in u kamer was.
Ons het dit baie geniet om u by ons te bly en hoop om u terug te verwelkom in die toekoms.
Tot dan toe, wens ons u 'n mooi en geseënde jaar toe.
Met dankbaarheid,
Mai Gastehuis
Gretchen

Mai Guest House's response

Goeie dag Jeanette,

Hoop dat alles goed was sedert u verblyf by ons.

Baie dankie dat jy die tyd geneem het om ons jou gewildste terugvoer te gee. Ons is so bly dat u die verblyf by ons geniet het.

Ons sal beslis 'n nota maak van u aanbeveling.

Ons hoop om u terug te keer na Mai Guesthouse in die toekoms.

Tot dan, bly goed en wees geseënd.

Met dankbaarheid
Mai Guesthouse.

Mai Guest House's response

Beste Rita,

Baie dankie dat jy die tyd geneem het om vir ons so mooi en positiewe resensie te skryf. Ons waardeer dit opreg. Ons is bly jy het so 'n goeie ervaring gehad hier by ons, en ons sien uit daarna om jul weer in die toekoms te verwelkom.

Vriendelike Groete,
Mai Guesthouse

Mai Guest House's response

Good Day Liz,

Hope that you are well and that this message greets you in positive light.

We could not ask for a better review. Thank you so much for taking the time to share your Mai experience with us. The Mai team strives to give 100% to provide our guests with the best experience, and it is humbling when we receive such positive feedback.

We are so appreciative and look forward to welcoming you back to Mai Guesthouse soon.
Till then, stay well and be blessed.

With Gratitude,
Mai Guesthouse
Gretchen

Mai Guest House's response

Hello Liesle,

Hope that you have been well since your stay with us and that your family and you are in good health.

We loved having you stay at Mai Guesthouse and are happy to hear that you had an enjoyable stay. Thank you for the kind words and amazing review. We are humbled by your feedback.

We look forward to welcoming you and your family back in the near future.
Till then, be well and blessed.

With Gratitude,
Mai Guesthouse

Mai Guest House's response

Goeie dag Chené,
Hoop alles gaan goed met u, na dat ons laas vir julle gesien het.
Dankie dat u die tyd geneem het, om vir ons jou waardevolle terugvoer te gee. Ons waardeer dit geweldig en is bly dat julle die aand by ons geniet het. Ons is bly dat ons die geleentheid gehad het om vir u verblyf by ons te bied, en sal u graag weer behartig. Ons wens u 'n voorspoedige dag verder en 'n geseënde week voorentoe.
Met dank,
Mai Guesthouse
Gretchen Solomons

Mai Guest House's response

Goeie dag Jacques

Dankie dat u die tyd geneem het, om vir ons jou waardevolle terugvoer te gee. Ons waardeer dit geweldig.

As een van die gastehuise in Bloemfontein, met die hoogste graderings, is ons trots op ons skoonheid en vriendelikheid. Behalwe dat dit 'n gastehuis is, beoog ons om gaste 'n huis weg van die huis te voorsien. Ons is bly dat ons die geleentheid gehad het om u vir u verblyf by ons te bied, en sal u graag weer behartig.

Maar, as u wel, beter akkommodasie in die Bloemfontein area wel kry, wens ons u n aangename ervaring waarokal u bly.
Ons wens u 'n voorspoedige dag verder en 'n geseënde week voorentoe.

Met dank
Mai Guesthouse
Gretchen Solomons

Mai Guest House's response

Good day Ilze,
I hope that this message finds you well.
Thank you for taking the time to leave us a review and a comment. We value fair and honest customer feedback, as it helps us grow and to improve.
I am sincerely sorry that you felt too hot. It really was a warm period of summer in Bloemfontein, and air-conditioning would certainly have helped. When we do install air conditioning, we will be sure to advertise it on our profile as well.
In truth, I'm not entirely sure how us not having to air-condition affects our levels of cleanliness, customer service, security, location, and value for money, but I am sure that your rating was done with the best intentions.
We wish you many more safe and happy travels for the year ahead. God bless.
With gratitude,
Paolo Arcangeli
Mai Guest Hhouse

Mai Guest House's response

Hi Ane,
Thank you so much for the wonderful review. It was a really sweet and heartwarming message, and we appreciate your kindness and effort in taking the time to write.

We couldn't be happier that you found some small relief through your stay here, and that you were comfortable and taken care of. On behalf of everyone at Mai Guesthouse, I hope that you and your entire family are blessed in everything that you do.

Stay well and God bless.

Mai Guest House's response

Hello Cobus,
Baie dankie vir die fantastie "review", ons waardeur dit! Dit was absoluut 'n fees om jou en jou ouers by ons te gehad het! Dit maak ons bly om te sien julle het jul tyd by ons geniet, ons kan nie wag om julle weer by Mai Gastehuis te hê nie! Hoop julle het 'n fantastiese dag verder.
Vriendelike groete,
Heinrich Janse van Rensburg

Mai Guest House's response

Hello, Elmi,

I hope this finds you well.

Thank you for the truly fantastic review, and for taking the time to praise our team at Mai Guesthouse. They are a wonderful group of people, and I really appreciate the kind words.
It really is such a pleasure to read that you enjoyed your time with us.
We hope that all your future travels will be as happy and enjoyable.

Kind regards,

Paolo Arcangeli

Mai Guest House's response

Good day Riaan,

Thank you for the honest and encouraging review. It is always great to receive feedback regarding our service, and I really appreciate you taking the time to write such an informative review.
I hope that we can accommodate you again in the future and that we can make your stay even more enjoyable.

Have a great day further.

Kindest regards,

Paolo Arcangeli

Mai Guest House's response

Hello Cherie,
On behalf of everyone at Mai Guesthouse, I would like to thank you for taking the time to review your stay with us. I know it takes time and effort to leave a review, so I do appreciate it greatly.
Your feedback is really useful, very much appreciated. It is such a pleasure for us to read a glowing review such as yours, and to know that our guests have enjoyed their stay with us. I will be sure to thank all our staff for their efforts in making your stay with us enjoyable.
I hope that we will have the pleasure of accommodating you again in the future, but until then, stay well and stay happy.

Kindest regards,
Paolo Arcangeli

Mai Guest House's response

Hi Annette,
Thank you for your wonderful review of our service.
It's great to hear that you enjoyed your stay with us, and we really appreciate you taking the time to tell others about it.
You and your little ones were fantastic guests, and a real pleasure to host.
We hope to see you all again in the future. Stay well, and safe travels.

Kind regards,

Paolo Arcangeli
Mai Guesthouse

Mai Guest House's response

Hi Morne,
Thank you for your great rating and the invaluable feedback.
I am sorry to hear that there was an issue with the wifi, I will look into that immediately as we aren't meant to have any problems and the wifi is generally a very good speed.
I would be happy to refund you for the cost of the data that you used during your stay here because the wifi was so slow.
I hope that you stay well, and have many more safe travels.

We look forward to having the opportunity to hosting you again in the future.

Kind regards,

Paolo Arcangeli
Mai Guesthouse

Mai Guest House's response

Hi Lourens,
Thank you for your reply and your great review, I do appreciate your effort.
You and your family were great guests, and it was a pleasure to meet you all.
I was rather surprised to read your comment on the pricing though. Do you honestly believe that R 725.00 for 3 adults per night is too expensive?
Another aspect you might wish to consider is that LekkeSlaap takes between 17% and 19% commission on all my rooms. At R 600.00, I would be charging, in terms of actual revenue, a paltry R 164.00 per person. Please do yourself a favour and google what type of place you get for R 164.00 per person.
I hope that this information will prove useful to you in the future when booking accommodation.
Kindest regards and best wishes,
Paolo Arcangeli

Mai Guest House's response

Hi Wilna,

I hope that you are well.

Thank you for taking the time to review our service during your stay with us at Mai Guesthouse.
You left us a great review, and we really appreciate it. I am delighted that you enjoyed your stay with us, even though the summer days did get a bit too much on the hot side at times.

We hope to see you again in the future, but until then stay well and travel safe.

Kind regards,

Paolo Arcangeli
Mai Guesthouse

Mai Guest House's response

Beste Jaco, baie dankie vir julle vriendelike opmerkings oor Mai Gastehuis. Ons is regtig bly dat julle tevrede was, en ons vertrou dat julle weer spoedig by ons sal kom bly. Ons wens julle 'n voorspoedige 2017. Met vriendelike groete, Paolo en Ina.

Mai Guest House's response

Goeie more Jolien. Ons is baie bly dat julle tevrede was met Mai Gastehuis en veral die 5 ster toekenning vir ons diens, netheid, waarde vir geld, ligging en sekuriteit. Dit is 'n riem onder die hart om te weet dat ons gaste hulle verblyf geniet het. Ons vertrou dat ons weer in die toekoms vir julle van diens kan wees, en dat julle Mai julle "home away from home" sal maak. Ons wens julle ook 'n voorspoedige 2017 toe.
Met vriendelike Mai groete, Paolo en Ina.

Mai Guest House's response

Hi Bilal,

I hope you are well and that the new year has been kind to you so far.

Thank you for the incredible review! It really is kind of you, and we are extremely grateful to you for taking the time to review our service.
It is always gratifying to know that our guests enjoy their time with us.

It was a real pleasure to meet you guys, and I hope that you have many more safe and happy travels this year.

Kind regards,

Paolo Arcangeli

Mai Guest House's response

Good day Mr. Marx,

I hope this message finds you well.

Thank you for taking the time to review our service, and for the high praise. It really is a great review, and we are incredibly grateful to you for it.
It was a pleasure to accommodate you and your family, and are delighted that we could make your stay with us a pleasurable one.
On behalf of everyone at Mai Guesthouse, I wish the entire Marx family a fantastic end to the year and a prosperous and happy new year.

Kind regards,

Paolo Arcangeli