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Mountview Guest House

Guest House

Review Summary

4.1 out of 5from 12 reviews for Mountview Guest House
Cleanliness
4.8/5
Service
4.3/5
Location
4.0/5
Safety
3.8/5
Value for money
3.6/5
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Sophia H - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sophia H
On business

Baie mooi, sal weer gaan.

Kamers is ruim, sitkamer dekor is besonders. Sal dit aanbeveel.

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Very nice, will go again.

Rooms are spacious, lounge decor is exceptional. Would recommend it.

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Deborah D - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deborah D
Individual traveler

Marvelous Mountview.

Beautifully decorated Guest House - Joe and Lebo took care of all my needs. The bed was comfortable, the water was hot and the wi-fi good. Breakfast was great and it was managed around the load shedding. Down for the Sevens Rugby and is within walking distance of the stadium and he restaurants in the Sea Point/Mouille Point area.

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Anne B - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Anne B
With spouse/partner

Die diens was puik maar ons keuse was gebaseer op grond van die spa. Hulle fasiliteer nie meer die spa nie, waarvan ek onbewus was en wat my keuse sou beïnvloed.

Vriendelike staf gewees. Ek het ongelukkig meer diversiteit verwag.

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The service was great but our choice was based on the spa. They no longer facilitate the spa, which I was unaware of and would have influenced my choice.

Friendly staff. Unfortunately, I expected more diversity.

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Daniel O - Oct 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Daniel O
With spouse/partner

Netjies en gemaklik.

Mooi skoon en netjies, en ontbyt is baie lekker. Vriendelike gesigte ook.

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Neat and comfortable.

Nice clean and tidy, and breakfast is very tasty. Friendly faces too.

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Meyer V - Feb 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Meyer V
On business

Goeie ligging met vriendelike diens.

Ons was baie vinnig in en uit op 'n sakereis. Dink dis 'n baie goeie plek vir vakansie. Joe het ons wonderlik tegemoetgekom ongeag ons snaakse in- en uitkloktye. Ontbyttye is meer vir vakansiegangers, maar ons is geakkommodeer sodat ons nie met leë mae daar weg is nie.

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Good location with friendly service.

We were in and out very quickly on a business trip. Think it's a very good place for vacation. Joe accommodated us wonderfully regardless of our funny check-in and check-out times. Breakfast times are more for vacationers, but we are accommodated so that we don't leave with empty stomachs.

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Liana D - Nov 2018
Overall rating
Cleanliness
4/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Liana D
On business

Onprofessioneel.

Die kamers is letterlik op mekaar. Jy kan presies hoor wat in die kamers langs jou aangaan. Jy moet in die straat parkeer. Daar is geen veilige parkering nie (vir 'n 4 ster is dit pateties). 'n Gas het 02h00 die oggend opgedaag met 'n hengse lawaai en wie ook al op diens was by die gastehuis (weet nou nog nie wie dit was nie), het geen poging aangewend om die gas stil te maak nie. Die spesifieke gas het van 02h00 to 04h00 lawaai totdat sy met nog 'n groter lawaai daar uit is. Toe ons met die gastehuis se eienaar gesels het daaroor het hy 'n groot houding daaromtrent gehad oor hoekom ons hom nie 02h00 die oggend geskakel het toe ons die probleem gehad het nie, so asof dit nou nie meer sy probleem is na die tyd nie. Vir 'n 4-ster-gastehuis verwag 'n mens meer. Vir 'n 4-ster-gastehuis verwag 'n mens dat daar meer professioneel sal opgetree word. Op aanbeveling is ek verseker dat dit 'n goeie gastehuis is. So, die verbasing is groot dat daar nie tot die verwagtinge opgeleef was nie.

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Unprofessional.

The rooms are literally on top of each other. You can hear exactly what is going on in the rooms next to you. You have to park on the street. There is no secure parking (for a 4 star it's pathetic). A guest arrived at 02h00 in the morning making a lot of noise and whoever was on duty at the guest house (still don't know who it was) made no attempt to silence the guest. The particular guest made noise from 02h00 to 04h00 until she left with even more noise. When we talked to the guesthouse's owner about it, he had a big attitude about why we didn't call him at 02:00 in the morning when we had the problem, as if it was no longer his problem after all that time. For a 4 star guest house one expects more. For a 4-star guest house, one expects a more professional attitude. On recommendation, I was assured that this is a good guest house. So, the surprise is great that the expectations were not lived up to.

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Mountview Guest House 's response

Thank you for your comments. We take all valid comments seriously. The guest did advise me on the following day that there had been some noise in the early hours of the morning and said this should not be possible in a 4-star establishment. I have heard of guests being rowdy in 5-star establishments. I apologised to the guest, but I did inform the guest that had he contacted me then, the noise would have been solved sooner. There was no staff member available at that time. The guest then became rowdy and rude.
I did advise the guest that there was only street parking and that I have been here for 12 years and it is safe. Sea Point is an old suburb with little parking but the vehicles are safe which the guest found out the next day.
Looking at the star points allocation, we feel that the guest did not rate us fairly.

Mountview Guest House
Carol V - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Carol V
With spouse/partner

Heel aangenaam.

Geen kommentaar hieroor nie.

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Very pleasant.

No comments on this.

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Chalton V - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
1/5
Safety
1/5
Value for money
2/5
Chalton V
With spouse/partner

Mountainview Spa & Guest House is the best place to reset and relax.

I like the place as it is very cosy. But I was very disappointed not to able to use the pool and the hot tub. I was looking forward to that because that was the things that attracted me to the ad.

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Mimi V - Jun 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Mimi V
With spouse/partner

Gemaklik en gerieflik.

Lekker atmosfeer; netjies en skoon; het baie waardeer dat hulle bereid was om ons ontbyt vroeër te gee as hulle amptelike ure. So wel waardeer het as ons vooraf hiervan bewus was.

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Comfortable and convenient.

Nice atmosphere, neat and clean. Appreciated that they were prepared to give us our breakfast earlier than their official hours. Would have liked to be aware of this beforehand.

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Kobus U - Apr 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Kobus U
With spouse/partner

Plek baie netjies en personeel vriendelik en behulpsaam.

Sien sterre.

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Place very neat and staff friendly and helpful.

See stars.

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Yolandi M - Feb 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Yolandi M
Individual traveler

Baie lekker vir oornag om troue by te woon.

Vriendelike personeel en skoon. Ek moes vroeg inboek om reg te maak vir troue en hulle het uit hulle pad uit gegaan om dit vir my moontlik te maak.

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Very nice for overnight to attend wedding.

Friendly staff and clean. I had to book in early to get ready for a wedding and they went out of their way to make it possible for me.

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Elmarine M - Mar 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmarine M
With friends

Ons was vier vriende wat bietjie in die Kaap kom langnaweek hou het.

Die verblyf was uit die boeke uit. 'n Idilliese tuin en die dekor in die huis skep 'n heerlike, ontspanne atmosfeer. Die ontbyt was elke oggend perfek gemaak en baie smaakvol. Baie dankie vir 'n wonderlike ervaring!

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We were four friends who came to the Cape for a long weekend.

The accommodation was off the books. An idyllic garden and the decor in the house create a lovely, relaxed atmosphere. The breakfast every morning was perfectly made and very tasty. Thank you so much for a great experience!

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From
R1 795
per night (sleeps 2)
From
From R1 795
per night (sleeps 2)
12 reviews
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From
R1 795
per night (sleeps 2)
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  • Capacity: 13 people
  • Check-in: 14:00 to 18:00
    Check-out: 11:00
  • Address: 208 High Level Road, Sea Point, Cape Town, 2008, Western Cape
  • No children under 18
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA63f5b475647d14abf401c0e86381f79b7466d39880e5756070a74a8ebbe695b45e65edc100a66e0d29af6af0c473ad564c1c?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 795 per night (sleeps 2) 12 5 1 5 208 High Level Road Sea Point 2008 Western Cape 021 201 8900 14:00-18:00 11:00 -33.914802243353 18.393956422806
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