Pearl Oyster Guesthouse
Review Summary
Nceba S - Mar 2024
Overall rating
Excellent place to take a break from everything.
Reta L - Mar 2024
Overall rating
Lekker oornag slaap.
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Sleep well overnight.
We received hospitably. We had a wonderful sleep over. Thank you for clean soft towels and bedding.
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Angela V - Jan 2024
Overall rating
Lovely view and the bed was comfortable.
Read morePearl Oyster Guesthouse 's response
Angela, I must really compliment you on being the first person to have found any fault with this room. For most of December, up until the day you arrived, the room was fully occupied and all guests gave 10/10 ratings. I did mention to you before you booked in that we had a problem with the toilet, which was brought to our attention that day. Although I assumed that it had been repaired, unfortunately this was not the case, thereby leading to the problem that occurred that night when you used it, also unfortunately, during load shedding. Consequently, I was unable to attend to the problem properly. However, I did let you have the key to the room next door so you could use that toilet. Although not the ideal situation, it would have provided some relief. As for the rest of the complaints, there is not much that I can say except that after a busy holiday season, the carpets at the room entrances may have shown some degree of dirt, but not to the extent that you may have made it seem. I believe this would be normal and fair wear on most light carpets. As for the water from the wash basin draining through the shower, well, that has been there from the beginning and has never been an issue with any guest before your comment. Moreover, it is not unhygienic, as it is cleaned regularly.
You were very happy with the room on your arrival and despite me requesting you to bring any problems to my attention so that we could attend to them as best we could, you never mentioned any of them except for the toilet.
Under the circumstances, I am extremely disappointed in your review as I thought that you were very understanding of our predicament, but apparently you were not. I can merely once again offer my sincere apologies for the inconvenience. And since you have stated that you will not support us again, the discount that I promised you for a future stay with us is now irrelevant.
Regards,
Owen
Ernst W - Jun 2023
Overall rating
Fantastiese kliëntediens en perfek geleë.
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Fantastic customer service and perfectly located.
Many thanks to Owen and Babie for the warm welcome even though we arrived much later than originally planned. The facilities are excellent and very nice and clean, we really had a good time and will definitely stay again in the future.
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Pearl Oyster Guesthouse 's response
Baie dankie Ernst. Dit was baie lekker om vir julle te kon huisves en hoop om vir julle in die toekoms weer te sien, Baie groete Owen en Babie.
Cathy M - Apr 2023
Overall rating
Het baie lekker gebly!
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Had a great stay!
See stars.
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Linda V - Mar 2023
Overall rating
Baie gerieflik, skoon en netjies. Gasvrou het ons baie welkom laat voel.
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Very comfortable, clean and tidy. Hostess made us feel very welcome.
Will definitely use the Pearl Oyster accommodation again.
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Harry H - Nov 2022
Overall rating
Heerlik gebly, sou graag wou langer bly.
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Lovely stay, would have liked to stay longer.
Owen and Babie received us very kindly. They are very pleasant and helpful and explained everything to us. The place was clean and tidy and we felt safe. Our room was beautiful had everything we needed. We had a great stay and would recommend them anytime and stay there again.
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Leonore B - Apr 2022
Overall rating
Ons het heerlik gebly hier en baie lekker geslaap.
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We had a wonderful stay here and slept very well.
Parking was secure and room had everything we needed as travelers.
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Annamarie V - Feb 2022
Overall rating
Dit was nou absoluut 'n fantastiese belewenis.
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Now that was absolutely a fantastic experience.
Owners friendly, place tidy, location is perfect. Anywhere we wanted to go in the area was 3 to 6 min from the guest house. We had such a good laugh!
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Rinus V - Jun 2021
Overall rating
Ontvangs vriendelik, kamer klein maar alles skoon, beperkte TV kanale.
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Reception friendly, room small but everything clean, limited TV channels.
Greeted at front door and very friendly. Room is small but clean and neat. Bed comfortable and I had a good night's rest. Open parking on the premises. Location is good and within 3 minutes from business center and golf course. TV channels limited with only 1 sport channel. WiFi reception not too great. Personally I feel that the price of R600 (room only) is too much for the facility. Other more spacious and bigger similar accommodations (with bathroom and kitchen) during my trip were R400 (room only) per room and that was more acceptable.
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Jenny B - Apr 2021
Overall rating
Ongelooflik.
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Unbelievable.
Very nice people. Place is spacious, very clean and of very good quality. Would have liked to stay longer if we hadn't already booked another place on our tour. Will go there again.
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Pearl Oyster Guesthouse 's response
Baie dankie vir jou fantastiese resensie. Dit word opreg waardeer en ek en Babie sal julle met graagte enige tyd weer huisves. Baie groete, Owen en Babie.
Chris R - Apr 2021
Overall rating
Excellent stay
Carmen A - Nov 2020
Overall rating
Was fantasmagories!
Marcello P - Oct 2020
Overall rating
Unwelcome stay
Pearl Oyster Guesthouse 's response
It certainly is disappointing to receive an adverse review and something that I am not accustomed to because most of my guests have been very happy with their stay with us.
It is worthy to note that I had the impression that not all the members of the group appeared to be unhappy as I socialised with some while they were braaing. I merely, respectfully and in a courteous manner, asked them to tone down a bit as sound in the evenings, when sound travels for a distance and is a source of irritation to certain neighbours who voice their feelings either to me personally or the authorities. I tried to pre-empt this happening thus my action.
I wish to also say that we are not snoopy people and have never and will never spy on any of our guests. If they meant snooty then I think that is very far off the mark and an unfortunate assessment of both my wife and I, as can be attested by the many warm compliments we have received relative to our friendly dispensation.
Nevertheless it is sad to have received this adverse rating and it will assist me to handle such situations, should they occur in future, in a more sensitive way.
Warm greetings,
Pearl Oyster
Lubabalo G - Sep 2020
Overall rating
Warm people.
Jacobus G - Mar 2019
Overall rating
Voldoen aan ons behoeftes.
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Meet our needs.
The room was well furnished. Everything we needed.
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Marie E - Feb 2019
Overall rating
Goed ingerig en rustige atmosfeer.
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Well furnished and peaceful atmosphere.
Very pleasant, friendly and helpful host and hostess. Will definitely use and recommend their guest house again.
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Pearl Oyster Guesthouse 's response
Baie dankie Marie en Sandra vir julle baie goeie resensie. Dit laat ons baie goed voel en maak dit die moeite werd om gaste soos julle te huisves. Dit was 'n besondere voorreg vir ons om vir julle te kon ontmoet en vir julle tuis te laat voel. Ons sien uit om vir julle weer te sien.
Vriendelike groete,
Owen en Babie
Anonymous Guest - Jan 2019
Overall rating
It was good enough for a one time stay.
Make sure you take cash with you because they don't have card facilities. Everyone shares one kitchen which can get quite cramped as there are 4 rooms. If the other guests cook, it can be very noisy for you who are trying to sleep. They have used soap in the shower which was a big problem.
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Daryl M - Jan 2019
Overall rating
Just what we needed.
Pearl Oyster Guesthouse 's response
Hi Daryl,
Thank you very much for your kind review of Pearl Oyster guesthouse. It is much appreciated. I would like to also say how enjoyable it was for Babie and I to have hosted you Ethan and Luke. We would certainly be chuffed to welcome you all for another stay in future.
Have a fantastic 2019.
Kind regards,
Owen and Babie
Malcolm T - Jan 2019
Overall rating
Great location and hosts.
Pearl Oyster Guesthouse 's response
Hi Malcolm,
Thank you very much for your kind review of Pearl Oyster guesthouse. It is much appreciated. I would like to also say how enjoyable it was for Babie and I to have hosted you and Alida. We would certainly be chuffed to welcome you both for another stay in future.
Have a fantastic 2019.
Kind regards,
Owen and Babie
- Capacity: 8 people
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Check-in: 15:00 to 19:00
Check-out: 10:00 - Address: 6 Periwinkle Street, St Francis Bay, 6312, Eastern Cape
- All ages welcome
