Pretoria North Lodge
Review Summary
Chris W - Feb 2024
Overall rating
All good.
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All good.
If right Perfect for what I needed.
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Frans H - Jan 2024
Overall rating
Algehele personeel was puik, verblyf ongelukkig nie.
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Overall staff was great, accommodation unfortunately not.
The staff were very accommodating as we had to change our days due to a change in plane tickets. However, the bed was rock hard and we couldn't sleep well at all. The air conditioning had 3 different levels of noise and the mini fridge kicked in now and then. All the other guests started showering around 6am, it sounded like we were in the shower with them. We were supposed to stay for 2 days but left early the next morning. I did request a refund because we were on a budget and needed to find another place to stay, the lovely lady at reception informed me that they don't do refunds. Breakfast was good and the young man was excellent.
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Pretoria North Lodge 's response
Goeiemore
Dankie vir die terugvoering, ons neem kennis en sal aandag gee.
Let asb. op ons kanselasie-beleid. Ter vergoeding het ons egter ontbyt verniet aangebied.
Hoop julle verstaan.
Groete en lekker dag
Leonie
Alida V - Jun 2023
Overall rating
Baie lekker geslaap, baie dankie.
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I slept very well, thank you very much.
We slept very well.
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Lisa V - Apr 2023
Overall rating
Baie aangenaam, behalwe vir geyser wat net lou water gee.
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Very pleasant, except for geyser which only gives lukewarm water.
Accommodation is pleasant, and service is very good, but at least you want hot water for bath or shower. That's all the problem there was.
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Pretoria North Lodge 's response
Hallo Lisa
Dankie dat jy die tyd geneem het om te laat weet hoe jy jou verblyf by ons gevind het.
Ek neem kennis van die lou water.
Ongelukkig, om krag te spaar tydens beurtkrag, (sodat ons batterye die ligte en internet aan die gang te hou) is ons verplig om soms van die 'geysers' af te skakel. Ek sal in die toekoms seker maak dat ek my gaste wat daardeur geraak word, in kennis te stel. Solar-waterverhittingstelsels is natuurlik die oplossing en ons werk daaraan.
Ons sien daarna uit om jou weer hier by ons te ontvang.
Vriendelike groete
Rentia
Kallie A - Dec 2022
Overall rating
Very neat and safe place to stay.
Pretoria North Lodge 's response
Hallo Kallie
Thank you for taking the time to write a review.
We take every comment to hart, therefore, we will add block-out to our curtains to ensure that our guests have a decent, peaceful sleep.
There is normally a microwaive oven on the patio for the use of our guests, but due to the intermittent loadshedding it stopped working. The replacement is already on the patio.
Again, thank you for your review.
Have a lovely holiday season.
Regards
Rentia Vink
Tertia P - Sep 2022
Overall rating
Rustig. Genoegsame ruimte vir 'n rolstoel.
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Restful. Sufficient space for a wheelchair.
Just short of handles at the toilet for people in wheelchairs to hold on to.
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Pretoria North Lodge 's response
Hallo Tertia
Dankie jy die tyd geneem het om terugvoer te gee. Ek waardeer jou voorstel en sal beslis aandag gee aan die handvatsels by die toilette.
Vriendelike groete
Rentia Vink
Jan D - Aug 2022
Overall rating
Wonderlik. Gasvry. Vriendelik. Elke sent werd.
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Wonderful. Hospitable. Friendly. Worth every cent.
What an experience. Spacious and tidy rooms. Incredibly friendly and hospitable staff. Feel at home immediately. Come as a guest and leave as friends. The location is perfect. Part of the city, but also out of the city. Quiet and safe. Thank you Pretoria North Lodge.
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Pretoria North Lodge 's response
Hallo Julle
Wat 'n voorreg om sulke lieflike gaste soos julle te ontvang.
Baie dankie dat jul die tyd geneem het om omtrent jul belewenes te skryf. Sulke terugvoer spoor ons aan om ten alle tye ons beste te lewer.
Ek hoop ons sien julle sommer gou weer.
Vriendelike groete
Rentia en Leonie
Hannes H - Jul 2022
Overall rating
Gasvrou baie vriendelik, netjiese plek en stil omgewing.
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Hostess very friendly, neat place and quiet environment.
There were no extra blankets in the room as it got chilly during the night. Never experienced such a creaky bed in a guest house.
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Pretoria North Lodge 's response
Goeiemore,
Dankie dat u die tyd geneem het om oor u ondervinding by ons gastehuis te skryf.
Ek waardeer dit dat u genoem het dat die bed kraak, by nadere ondersoek het ons gevind dat die basis gebreek is en het ons die basis vervang. Ons vra egter verskoning vir die geraas.
Verder wil ek noem dat ons gewoonlik ekstra komberse uitgee op aanvraag. Sedert die Covid -probleem sit ons nie meer komberse in die kaste nie.
Ek hoop u sal ons weer gebruik wanneer u in hierdie omgewing kom.
Groete
Rentia Vink
Melissa V - Mar 2022
Overall rating
This was an awesome stay, loved it.
Pretoria North Lodge 's response
Hallo Melissa
Thank you for taking the time to write your lovely review. We always take to hart everything our guests say.
Reviews like yours encourage us to give our best at all times.
We look forward to your next visit.
Regards
Rentia and Leonie
Willie T - Mar 2022
Overall rating
Dit was ons huwelikherdenkingaand uit en dit was nie baie goeie aand van herinnering nie.
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It was our wedding anniversary night out and it was not a very good night of remembrance.
We were taken to a room that looked nothing like the one we booked in the pictures. The bed was very creaky, as soon as we sat down it was clear that we were not going to sleep on it. I went to ask why we couldn't be checked into the room we booked. The answer was that there was a water leak in it which had been repaired earlier in the afternoon. We were then taken to the room as in the photo. The bed was no better, maybe worse creaky, could hardly sleep as as soon as you stir it cracks and wakes you up. The TV could not be turned off, the curtains were far too transparent and the room was therefore so lit that it was difficult to sleep.
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Pretoria North Lodge 's response
Goeiemiddag
Jammer vir die slegte ondervinding.
Ons voel ernstig oor ons gaste se terugvoer en sal beslis seker maak die dit nie weer gebeur nie. Ongelukkig het mens nie beheer oor skielike waterlekke nie en moet mens maar die beste van 'n slegte saak maak. Jammer dat dit jul herdenkingsaand nadeling be-invloed het. Ek hoop dat ons in die toekoms die saak sal kan regstel.
Vriendelike groete
Rentia Vink
Zelda S - Jan 2022
Overall rating
Almal wat daar werk is baie vriendelik en behulpsaam.
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Everyone who works there is very friendly and helpful.
Was available at all times to answer queries and provide assistance.
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Pretoria North Lodge 's response
Hallo Zelda,
Dankie dat jy die tyd geneem het om 'n oorsig te skryf.
'n Oorsig soos hierdie spoor ons net aan om ons beste ten alle tye te doen.
Ons sien uit daarna om jou weer by ons huis te ontvang.
Vriendelike groete,
Rentia.
Willem B - Dec 2021
Overall rating
Baie lekker.
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Very nice.
Bridal couple whose room was upgraded was a surprise.
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Christiaan D - Sep 2021
Overall rating
Vriendelik, veilig, rustig.
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Friendly, safe, peaceful.
The area is steep under the mountain "for vehicles", but the view is rewarding. Close to most necessary shops. The peaceful surroundings ensure a good night's rest. Staff make the Covid measures run smoothly. They still care about their customers. Thank you.
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Pretoria North Lodge 's response
Baie dankie dat jy die tyd geneem het om terugvoer te gee ten opsigte van jou besoek aan ons.
Hierdie tipe terugvoer spoor ons aan om elke dag beter te doen.
Weereens baie dankie ons waardeer dit.
Ronel L - May 2021
Overall rating
Aangenaam
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Pleasant
The safety is of a high standard and the staff were friendly and helpful.
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Sandra M - Apr 2021
Overall rating
Pragtige plek, vriendelike ontvangs, gerieflike, ruim kamer.
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Beautiful place, friendly reception, comfortable, spacious room.
The guesthouse has a lot of potential, but the hostel rules are inappropriate. It feels like you are being rationed with coffee/tea/sugar/milk (powder)/toilet paper. There was only one bag of each. I often sleep in guest houses and there is always more than enough of bg. stock. I'm traveling far and don't want to wonder if I can drink the coffee/tea in the evening, or if I should save it for the next morning. Pretoria North Lodge can definitely improve in this respect. I had to ask for an extra coffee mug and got the feeling that it was actually given begrudgingly. On the night of my arrival, I had to ask my children to go and buy me coffee, sugar, milk and water and bring them to me. Then my children were actually not allowed to be in my room with me at all, but I disregarded this dormitory rule because I considered it ridiculous. I hadn't seen them in months and just wanted to relax and chat with them for a while. Such small things are of great importance to guests and can make/break a guest house.
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Pretoria North Lodge 's response
Goeiemore
Dankie dat jy die tyd geneem het om terugvoering te gee.
Ek is baie jammer dat jy ons gastehuis beleef het as 'n koshuis-agtige plek.
Soos ons almal weet, leef ons in 'n baie moeilike en vreemde tyd. Ons probeer so ver moontlik by die 'Covid 19' reels vir gastehuise te bly.
Die koffie/suiker/poeiermelk/toiletpapier -situasie is dat ons slegs een porsie uitsit sodat daar nie onnodig aan die sakkies geraak word deur verskillende gaste nie. Ons kan nie die omhulsel saniteer nie. Ons is egter heeltemal bereid om ekstra porsies te gee indien nodig. Verder het ons by ontvangs 'n waterfontein met koue, gesuiwerde water wat aan die gas die versekering gee dat hy/sy skoon en onaangetaste water kry, indien nodig. Ons is altyd bereid om vir die gas 'n beker daarvan uit te tap (in hul teenwoordigheid). Die gas het dus die versekerdheid dat dit wat hy kry - skoon en onaangetas is.
Die 'Covid' reel is dat elke persoon wat ons eiendom betree moet saniter die nodige vorms moet voltooi en ons moet toelaat om hul temperatuur te neem. Ons is verplig om rekord te hou dat, indien daar 'n uitbraak in die gastehuis sou wees, almal in kennis gestel sal word. Ons nooi egter kuiergaste om in die oop area op die patio te kuier aangesien dit minder gevaarlik is. Sommige gaste besluit egter om die reel te verbreek en is ons hande afgekap indien daar 'n probleem sou ontstaan.
Ek is al 17 jaar in die bedryf en nog nooit was hierdie moeilike reels van toepassing nie en is ons ongelooflik jammer dat dit jou ongelukkig gemaak het.
Ons gee graag die beste diens wat 'n gas kan vra en dit is vir my baie moeilik om negatiewe terugvoering te ontvang, ek hoop ons kan dit eendag aan jou opmaak.
Vriendelike groete
RENTIA VINK EN LEONIE DE BRUIN
Jani C - Jan 2021
Overall rating
Skoon, netjies en gerieflik.
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Clean, tidy and comfortable.
The room is very practically furnished. The hostess made us feel at home. Everything was sufficient for our stay.
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Pretoria North Lodge 's response
Hallo Jani
Dankie dat jy die tyd geneem het om 'n oorsig te skryf.
Ek is bly julle het jul verblyf by ons geniet, ons sien uit daarna om jul weer hier by ons te ontvang.
Goeie terugvoering spoor ons gewoonlik aan om ten alle tye ons bes te doen.
Vriendelike groete en wees veilig
Rentia Vink
Frederick M - Oct 2020
Overall rating
Excellent Service, friendly staff, value for money
Jannie G - Jan 2020
Overall rating
Hierdie was beslis paleisverblyf op sy beste!
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This was definitely palace accommodation at its best!
Neat accommodation, friendly service, hospitable reception spacious room, quiet tranquil environment! Will definitely make use of you again!
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Pretoria North Lodge 's response
Goeiemore,
Baie dankie jy die tyd geneem het om terugvoering te gee oor die verblyf. Ons waardeer die mooi woorde werklik baie en dit spoor ons beslis aan om altyd net ons beste te lewer. Ons sien uit om jou weer hier te ontvang.
Groete
Rentia Vink
Sarel C - May 2019
Overall rating
Was lekker.
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Was nice.
Service was great and rooms are nice, just a pity the power for the fridge didn't work and the air con didn't work, otherwise it was nice.
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Pretoria North Lodge 's response
Hallo daar,
Baie dankie dat jy die tyd geneem het om 'n resensie te skryf. Dit is die beste barometer waar ons onsself kan aan meet.
Nadat dit onder my aandag gebring is dat die yskas nie lekker werk nie het ek onmiddellik ondersoek ingestel en gemerk dat die multi prop nie meer so lekker werk nie. Baie dankie vir die inligting, ons het die prop dadelik vervang.
Verder, by nadere ondersoek het ons gevind dat die lugversorging om een of ander rede nie ingeprop was nie. Vader weet hoe iemand onder die bed gekom het om dit uit te prop. Maar, weereens, baie dankie vir die inligting sodat ons dit kon regstel. Ek vertrou ons sal julle weer hier by ons sien en dat volgende keer foutloos sal wees.
Geseënde dag,
Rentia Vink
Anonymous Guest - Apr 2019
Overall rating
Johannes K - Sep 2018
Overall rating
Heerlik gebly.
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Had a wonderful stay.
Nice place on the mountain. Quiet and peaceful. Neat, comfortable rooms.
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Pretoria North Lodge 's response
Hallo Sonet
Dankie jy die tyd geneem het om 'n boodskap te stuur.
Ons streef altyd daarna om die beste moontlike diens te lewer.
Ek hoop ons sien julle weer gou.
Groete
Rentia Vink
Innocent M - Sep 2018
Overall rating
Perfect.
Pretoria North Lodge 's response
Good day,
Thank you for taking the time to write a review. We strive to deliver the best service every time.
We look forward seeing you again.
Kind regards
Rentia
David F - Jun 2018
Overall rating
Baie lekker en rustig gewees.
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It was very nice and peaceful.
Very nice people and a nice peaceful place. Will definitely stay there again.
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Pretoria North Lodge 's response
Goeiedag Kirsten,
Baie dankie dat jy die tyd geneem het om 'n resensie te skryf.
Verder wil ek net dankie se vir die pragtige woorde, dit maak ons net besef dat net die beste is goed genoeg vir ons gaste.
Ons sien uit daarna om jul weer hier te ontvang.
Groete
Rentia
Christell D - Jun 2018
Overall rating
Uitstekende diens.
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Excellent service.
Upon arrival we felt welcome. The staff was very friendly and helpful and service was excellent.
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Pretoria North Lodge 's response
Christell
Baie dankie dat jy die tyd geneem het om hierdie pragtige boodskap te stuur. Ons strewe om altyd ons beste te lewer en ek hoop om julle sommer gou weer te sien.
Vriendelike groete
Rentia VInk
Lorinda S - Apr 2018
Overall rating
Rentia is 'n ongelooflike gasvrou, die ontbyt was ongelooflik lekker gewees. Ek het baie lekker gekuier by hulle en sal beslis weer daar oornag.
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Rentia is an incredible hostess, the breakfast was incredibly delicious. I had a great time with them and will definitely stay there again.
See stars.
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Pretoria North Lodge 's response
Hallo Lorinda,
Dit was heerlik om jou hier te ontvang. Dit is resensies soos joune wat ons meer bewus maak daarvan dat ons ten alle tye die beste diens moet lewer.
Ek sien uit daarna om jou weer hier die sien.
Groete
Rentia
Vic V - Jan 2018
Overall rating
Goeie waarde vir geld.
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Good value for money.
Parking a bit tight for larger vehicles.
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Pretoria North Lodge 's response
Goeiedag Vic,
Baie dankie dat u die tyd geneem het om 'n resensie te skryf, ons waardeer dit. Ons is bewus van die knap parkering en dit is in die beplanning om dit reg te stel.
Ek vertrou dat volgende keer vir u meer gemaklik gaan wees.
Vriendelike groete,
Rentia
Joan H - Dec 2017
Overall rating
Dit was heerlike verblyf.
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It was a lovely stay.
It is a very nice, neat room. Staff friendly and area safe.
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Pretoria North Lodge 's response
Ons waardeer die terugvoer. Sulke positiewe terugvoer spoor ons net aan om ons beste te lewer.
Ek hoop ons sien julle gou weer.
Groete,
Rentia
Khothatso N - Nov 2017
Overall rating
Lovely environment.
Mike E - Oct 2017
Overall rating
Aangenaam.
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Pleasant.
Nice place and helpful staff.
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Pretoria North Lodge 's response
Hallo Daar,
Baie dankie vir die terugvoer.
Ons streef om elke dag bietjie beter as die vorige dag te wees.
Hoop ons sien julle weer.
Groete,
Rentia
Danie S - Oct 2017
Overall rating
Bekostigbare oornag akkommodasie.
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Affordable overnight accommodation.
The tiles in the room I slept in were loose in places. The room my girlfriend slept in didn't have a blanket, only a blanket. She caught cold during the night and experienced great discomfort. I think it's unacceptable for a guest house not to leave blankets in the room as a 'backup' for colder nights. We go to functions in Pretoria North 4 times a year, but I doubt whether we will use Pretoria North Lodge's services again.
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Pretoria North Lodge 's response
Goeiedag Danie,
Ek is rerig jammer dat julle 'n onaangename ervaring by ons gastehuis gehad het. Ons is bewus van die teëls wat losgeraak het maar moet ongelukkig wag tot die huis 'n bietjie stiller is voor ons dit kan herstel.
Verder vra ek om verskoning vir die feit dat daar nie 'n kombers in die kamer was nie, dit is nie standaard praktyk by ons gastehuis om toe te laat dat mense koud kry nie. Daar is egter 'n muurverwarmer asook 'n lugversorging in die kamer wat gebruik kan word indien dit skielik koud word.
Groete
Rentia Vink
Christo H - Jul 2017
Overall rating
Baie mooi uitsig.
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Very nice view.
Very clean and tidy with friendly service. Good value for money.
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Hannes E - Oct 2016
Overall rating
Dit was heerlik! Sentraal geleë vir my doel van besoek. alles het perfek uitgewerk. Baie dankie aan julle ouenes agter die skerms.
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It was lovely! Centrally located for the purpose of my visit. Everything worked out perfectly. Thanks so much to you guys behind the scenes.
The place had everything I wanted. So peaceful after a journey from Durban.
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Pretoria North Lodge 's response
Hallo Daar
Baie dankie dat jy die tyd geneem het om 'n resensie te skryf, ons waardeer dit.
Ek hoop ons sien julle weer eendag.
Groete
Rentia Vink
Winston P - Oct 2016
Overall rating
Veilig, gerieflik, netjiese vriendelike bestuur en personeel.
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Safe, comfortable, neat, friendly management and staff.
Was a wonderful experience. Owners and staff were friendly and very helpful. Rooms are very neat and clean. Will book at their place again anytime. Beautiful view of Pretoria from the Magaliesberge.
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Pretoria North Lodge 's response
Hallo Julle
Dit was heerlik om julle hier by ons huis te ontvang.
Dankie vir die pragtige kommentaar - ons waardeer werklik dat jy die tyd geneem het om dit te plaas.
Ons sien uit daarna om julle weer by ons te ontvang.
Vriendelike groete
Rentia Vink
Lungi M - Aug 2016
Overall rating
The rooms are comfortable and most importantly were kept clean. The owner and staff were friendly and always helpful.
Pretoria North Lodge 's response
Thank you for the review.
We appreciate any feedback and we look forward seeing you again.
Regards
Rentia
Willem R - Feb 2016
Overall rating
Waarde vir geld.
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Value for money.
Nice view and many types of rooms and accommodation to choose from. Good service and we had a very nice stay. Will stay here again in the future. Good value for money!
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Mandy G - Jan 2016
Overall rating
Pretoria North Lodge was oulik en aanvaarbaar.
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Pretoria North Lodge was cute and acceptable.
Pretoria North Lodge was cute and acceptable. The staff were friendly and the place was clean. There was also air conditioning in the room and several DStv channels, which was welcome in the heat of Pretoria.
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Pretoria North Lodge 's response
Baie dankie, ons hoop om jou weer by ons te sien.
- Capacity: 35 people
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: 93 Ben Viljoen Street, Pretoria North, Pretoria, 0182, Gauteng
- All ages welcome
