Premier Hotel Cape Town
Review Summary
Dirk K - Mar 2024
Overall rating
Skoon, outyds, see uitsig.
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Clean, old fashioned, sea view.
Nice old-fashioned type of hotel with friendly staff. Nice view of the sea. The rooms are a bit small and do not have a fridge. It makes a difference if you want to stay a little longer.
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Lourens S - Dec 2022
Overall rating
Baie lekker, goedgeplaaste verblyf, goeie ontbyt, goeie personeel, lekker gemaklike kamer.
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Very nice, well-located accommodation, good breakfast, good staff, nice and comfortable room.
We had a minor complaint, which was resolved immediately. Good clean bed, enough space. This is the 2nd time we have stayed there, we will definitely go again.
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Teresa J - Oct 2022
Overall rating
It was fantastic.
Cathleen H - Oct 2022
Overall rating
Heerlik!
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Delicious!
Very professional and friendly. Delicious breakfast. Rooms neat and clean. Walking distance to restaurants and the boardwalk. Will book again.
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Elsa B - Sep 2022
Overall rating
See below.
Inus L - Sep 2022
Overall rating
Heerlik.
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Delicious.
Large, spacious rooms. Clean bedding. Bed slept great. Had a very nice breakfast. Service was unbeatable and very friendly.
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Quintin V - Aug 2022
Overall rating
Rustig, lekker en pragtige uitsig.
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Quiet, nice and beautiful view.
We had a great time at the Premier Hotel. The service had been excellent. The room's view of the sea was something special. Two suggestions to them or slightly worse experiences. My vehicle had to park outside in the street one night because they didn't have enough covered parking. The TV channels are also very few to choose from and not really anything we wanted to watch.
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Elsie P - Aug 2022
Overall rating
Warm and comfortable, friendly staff.
Piet-michael Z - Aug 2022
Overall rating
Dit was fantasies. Ons kamer was vroeg reg gewees. Perfekte kliëntediens.
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These were fantasies. Our room was ready early. Perfect customer service.
Slept well on the bed.
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Lourens S - Jul 2022
Overall rating
Skoon, netjies, goed geleë, goeie diens en kos.
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Clean, tidy, well located, good service and food.
Would definitely recommend for a stay.
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Duan T - Apr 2022
Overall rating
Netjies, vriendelik en baie goed geleë.
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Neat, friendly and very well located.
The Premier Hotel is walking distance from everything and the best view! It's very neat and everyone was very friendly.
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Premier Hotel Cape Town 's response
Dear Duan
What an absolute pleasure to have had you as our guests. Thank you for taking the time to tell all potential guests about Premier Hotel Cape Town.
We sincerely hope to welcome you back very soon.
Kind regards,
Mynhardt de Jongh
General Manager
Lerato L - Mar 2022
Overall rating
Pleasant.
Premier Hotel Cape Town 's response
Dear Lerato,
Thank you so much for your positive feedback.
We will continue to strive for perfection.
Kind regards,
Mynhardt de Jongh
General Manager
Thea V - Mar 2022
Overall rating
Baie lekker plek. Netjies en skoon. Personeel vriendelik en doen baie moeite.
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Very nice place. Neat and clean. Staff friendly and make a lot of effort.
See stars.
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Premier Hotel Cape Town 's response
Dear Cornelius,
Thank you for your feedback. It is truly appreciated and will be very motivating for my team to hear.
Keep travelling safely.
Kind regards,
Mynhardt de Jongh
General Manager
Ronel P - Mar 2022
Overall rating
Staff exceptionally friendly and helpful including the security staff.
Premier Hotel Cape Town 's response
Dear Ronel,
Thank you so much for your positive feedback and review. I will ensure my team are informed about your kind words.
Travel safely and we all wish you to return as soon as possible.
Kind regards,
Mynhardt de Jongh
General Manager
Anonymous Guest - Mar 2022
Overall rating
Bruce B - Mar 2022
Overall rating
Nice.
Premier Hotel Cape Town 's response
Thank you Bruce.
Kind regards,
Mynhardt de Jongh
General Manager
Charl T - Mar 2022
Overall rating
Netjies.
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Tidy.
Standard rooms are very dark and small. Almost no TV channels. Air conditioning, under building parking. Neat and clean.
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Premier Hotel Cape Town 's response
Dear Charl,
Thank you for your feedback. We will try and rectify the issues you mentioned.
Kind regards,
Mynhardt de Jongh
General Manager
Carel M - Mar 2022
Overall rating
Het beter verwag.
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Expected better.
Parking was an issue. Busy side street and not safe to park vehicle in street so that was my big issue, basement parking can't be reserved either, very poor - have to park outside at night and then go find someone to find out if there is space, expect more vann 4 star place. Breakfast was included on the website and on arrival the hotel again said it was additional (Another R400 for 2 persons) so don't know who is to blame - website or Hotel?
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Premier Hotel Cape Town 's response
Dear Carel Sebastiaan,
Thank you for your feedback and review. Apologies if you found the parking to have been a challenge. Due to the few spaces available we do offer parking on a first come first serve basis. The streets of Sea Point in specific is CCTV monitored 24/7 and the Sea Point City Improvement District officials are always visible, hence we do not have any vehicle break-in and petty crime in this area. The breakfast including or Room only rate is a choice made by the booker so it could have been a small miss-click that caused you to possibly book Room only, thinking you booked a bed and breakfast option. My apologies for any inconvenience caused.
Keep travelling safely and we hope we will be able to welcome you back soon
Kind regards
Mynhardt de Jongh
General Manager
Reg B - Mar 2022
Overall rating
Netjies en veilig.
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Neat and safe.
Everything was fine and right. We had a little trouble carrying our luggage up a flight of stairs where the car was parked under the hotel to the lift. I don't remember anyone offering help.
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Premier Hotel Cape Town 's response
Dear Mariana B
Thank you very much for choosing Premier Hotel Cape Town as you accommodation of choice. My sincerest apologies that our parking facilities does not have a ramp nor a lift to ease the process of getting your luggage from your vehicle to the ground floor. We do have porters on duty. It is a possibility that they could have been busy assisting someone else. Your comment do highlight a very valid point and I will make sure to inform and re-address the importance of preempting the needs of guests and being more vigilant.
We hope that we will have you return soon and continue to enjoy what Cape Town has to offer
Kind regards
Mynhardt de Jongh and Team
Wf M - Feb 2022
Overall rating
Really enjoyed the deck with view on sea and Sea Point promenade.
Premier Hotel Cape Town 's response
Dear WM
We are delighted that you enjoyed your stay, the deck and our stunning views
Keep travelling safely
Kind regards
Mynhardt de Jongh
General Manager
Elize V - Jan 2020
Overall rating
Gerieflik, skoon en waarde vir geld.
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Comfortable, clean and value for money.
I'll be back for sure. Best service. Friendly staff. Silver clean.
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Premier Hotel Cape Town 's response
Dear Esteemed Guest,
Good morning to both you and your family, and we trust that you are all very well.
Please may we kindly thank you for your favourable feedback, which is much appreciated.
We are pleased that you/yourselves enjoyed your time with us, and looking forward to your next visit, which we hope is soon.
May both you and your family have a fantastic 2020.
Kind regards,
Sefton and Team.
Dorothy Mvula M - Dec 2018
Overall rating
Excellent service, friendly staff.
Premier Hotel Cape Town 's response
Dear Esteemed Guest - Dorothy Mvula M,
Good morning to both you and your family, and we trust that you are all very well.
Please may we kindly thank you for your favourable feedback, which is much appreciated.
We are pleased that you/yourselves enjoyed your time with us, and looking forward to your next visit, which we hope is soon.
May both you and your family have a fantastic 2020.
Kind regards,
Sefton and Team.
- Free cancellation up to 24 hours before your stay!
- Capacity: 292 people
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Check-in: 14:00 to 23:00
Check-out: 11:00 - Address: 1 Marais Road, Sea Point, Cape Town, 8000, Western Cape
- All ages welcome
