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+9

President Brand Str Flat

Self Catering

Review Summary

3.3 out of 5from 7 reviews for President Brand Str Flat
Cleanliness
2.9/5
Service
3.0/5
Location
3.4/5
Safety
3.7/5
Value for money
3.3/5
Natasha B - Mar 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
1/5
Value for money
1/5
Natasha B
With friends

Most disappointing holiday accommodation I booked in the 25 plus years of booking holidays.

NOTE: I made photos and videos of all this should anyone want me to prove all this. The main problem I had was that the photo with the pool was very very very misleading. Absolutely a total lie. In reality it was covered with a blue plastic cover. and on top of it was bird poop, a thick layer of dog hair, loads of sand and dust and tree droppings from the surrounding trees. Also surrounding the pool area it was the same. I had to sweep it clean myself the first day I got there. of course I could not clean the blue cover since I would fall in the pool. Since I booked this accommodation purely for the pool to swim in. it was truly disappointing to find out upon arrival that I could not use it at all !!!. When I questioned the owner about it she had no understanding towards me whatsoever. Her explanation was that the municipality gave them restrictions on the water and due to this I cannot use the pool. I really would have appreciated if they had communicated this fact beforehand because I could then have booked something cheaper and closer to my mother-in-law. I found the owner very harsh and very unsympathetic when I explained my problem. She would not allow me to finish my sentences. Literally, she would just boldly interrupt me with her facts and would not allow me even to speak. this went on for about 15 to 30 minutes. It was almost like a screaming contest. I felt so degraded and not listened to. She just simply said, AFTER I had already booked and paid for the accommodation. according to her. I received both an email an sms stating that the pool was unusable. Later I checked all my emails and sms's. needles to say I NEVER found these emails nor the sms's stating the fact that the pool was not usable. It was a total lie from beginning to end. Other problems we experienced was.  - a very noisy and huge fish tank (2 x 0,6 x 0,6 meter). you could not sleep with the water pump running all night. the owners would enter your accommodation unannounced while you are in it to give the fish food. happened twice while my mom was in the main bedroom. they forgot to switch on the geyser and so we had to take acold shower the first night- the 3 dogs barked at night and you could not sleep till they stopped. the main bedroom light did not work. had to use the ensuite light for the main bedroom - the stove to cook food did not work. also no instructions was found on how to work it- the zink to do dishes is at the pool area. and we had no bucket to carry the dirty dishes to the outside zink. we used the small bathroom zink instead. There were more, but these were the most annoying ones.

Anonymous Guest - Apr 2018
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
4/5
Anonymous Guest
Individual traveller

If the 5 points below are addressed, I will definitely be able to recommend the place.

Fix the towel rack in the bathroom. Tidy up the pool and garden. The washing up area for the dishes was inadequate. Linens were clean, but place smelled a bit musty. Fish tank was unkempt in the apartment and it does not create a good impression.

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Marietjie S - Nov 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
2/5
Marietjie S
On business

Verblyf nie sleg nie, maar geen wasbak, moet buite water kry en was, braai gedeelte nie skoon nie, kon nie braai nie.

Die plek binne was goed. Toilet in hoofkamer werk nie, kon nie toilet spoel nie. Wasbak is buite en moet skottelgoed buite was. Tafel om kos by te maak ongemaklik en spasie hopeloos te klein.

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Accommodation not bad, but no sink, have to get water outside and wash, barbeque area not clean, couldn't barbeque.

The place inside was good. Toilet in main room not working, could not flush toilet. Sink is outside and must wash dishes outside. Table to add food uncomfortable and space hopelessly small.

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Esther E - Jan 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
3/5
Esther E
With partner

Was baie lekker, was net baie donker as jy saans ingaan na woonstel.

Was bietjie onveilig saans om na woonstel toe te gaan. Verder het ons lekker gebly. En die feit dat ons nie besoekers mag ontvang het nie, was baie sleg.

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Was very nice, just a bit dark if you go into the flat at night.

Was a bit unsafe to go to the flat at night. Otherwise we had a good stay. And the fact that we weren't allowed any visitors was awful.

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Hennie D - Sep 2014
Overall rating
Cleanliness
0/5
Service
0/5
Location
3/5
Safety
5/5
Value for money
3/5
Hennie D
With partner

Die verblyf is baie lekke en privaat met alle geriewe.

Sien die sterre hieronder.

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The accommodation is very nice and private with all amenities.

See the stars below.

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Pieter P - Oct 2011
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter P
Large group

It was great loved it, we will came back Thank you!

Everything was 100%, absolutely nothing to complain about!

Betta H - Apr 2011
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Betta H
Family with teenagers

Stil omgewing, gerieflik vir oornag

Stil omgewing, gerieflik met braai by kamer. Vertrek netjies en skooon

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Quiet environment, convenient for overnight stay

Quiet environment, comfortable with braai in room. Leave neat and clean

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From R1 200
R1 200 R900
per night, for 4 ppl
From R1 200
R1 200 R900
per night, for 4 ppl
Make a Booking
  • Capacity: 4 people
  • All ages welcome
  • Check-in: 15:00 to 19:00
    Check-out: 09:00
  • Address: 3 Pres. Brand Street, Despatch, 6219, Eastern Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDAzZGE3MTg4LWI5MzktNDU1ZS1iNTlmLWM3MTEwZjM0MjMyOA?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 200 nowFrom R900 per night, for 4 ppl 7 5 1 4 3 Pres. Brand Street Despatch 6219 Eastern Cape 021 201 8900 15:00-19:00 09:00 -33.801697143612 25.447018146515
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