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Pumulani Lodge

Guest House

Review Summary

3.7 out of 5from 13 reviews for Pumulani Lodge
Cleanliness
3.7/5
Service
3.3/5
Location
4.1/5
Safety
4.2/5
Value for money
3.5/5
Chris D - May 2019
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
2/5
Chris D
With spouse/partner

Behalwe dat die tuin nie skoon was nie en die ketel nie gewerk het nie, gaaf.

As Pumulani Lodge hulle instandhouding opgradeer en 'n mens vertel van die die moets en moenies sal hulle diens verbeter en 'n mens sal daar gaan bly.

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Apart from the garden not being clean and the boiler not working, cool.

If Pumulani Lodge upgrades their maintenance and tells one about the dos and don'ts, their service will improve and one will stay there.

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Marinus D - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Marinus D
With spouse/partner

Fine.

Point of attention: escape routes in case of fire are insufficient for the room we used (no.17).

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Pumulani Lodge 's response

Good day Marinus,

I trust you are keeping well.

Thank you once again for staying with us, and your valuable feedback received. We are delighted to receive feedback such as yours, and a copy of your feedback will be displayed on our staff notice board, as feedback such as this definitely motivates the team and keeps them focused going forward.

I have checked the room you stayed in and you are 100% correct in saying that there is no emergency exit procedure visible. My humble apologies for this but thank you for bringing this shortfall to our attention. This has already been rectified.

Thanks again and we look forward to the pleasure of welcoming you back in the near future.

Kind regards
Suzette Lerm (Owner)

Pumulani Lodge
Rene K - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rene K
With spouse/partner

Gasvry, skoon en puik diens,

Diens was puik. Baie netjiese lodge.

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Hospitable, clean and great service,

Service was great. Very neat lodge.

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Anonymous Guest - Oct 2017
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
3/5
Anonymous Guest
With spouse/partner

Convenient and close to the wedding we attended.

Everything was handled well by Lekker sleep and confirmation of accommodation was done. On arrival at Pumulani the reception lady didn't know about us at all, which I believe is a problem on Pumulani's side. Our time was worked out perfectly but then had to wait for a room to be arranged for us which took longer than expected. Which almost made us late for our function. We called the manager - Suzette Lerm and she said she would sort it out soon. To this day she still hasn't found out if we made it. The room smelled terribly of paint. We have been to Pumulani but never stayed overnight. I was just very disappointed that Pumulani didn't know about us at all and that communication should be worked on in the sequel.

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Koos V - Jul 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Koos V
Large group

It was a very nice party.

I paid long before for a deluxe room (R880) with a double bed, when we booked in, we received in a normal room with two beds pushed together, no bar fridge, I've asked Suzette, she said that will be fixed and that was it, nothing happened. The rest of the group paid special fare for the weekend.

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Magda F - May 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Magda F
With friends

Aangenaam verras!

Van aankoms tot vertrek was alles baie goed. Die hele atmosfeer is rustig en ons het glad nie onveilig gevoel nie.

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Pleasantly surprised!

From arrival to departure everything was great. The atmosphere is peaceful and we didn't feel unsafe at all.

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Nicholien M - Apr 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicholien M
Family with young children

Ná 'n lang dag was dit lekker om tuis te kom.

Baie mooi en lekker gebly.

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After a long day it was nice coming home to this place.

Beautiful and had a pleasant stay.

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Pumulani Lodge 's response

Beste Nicholien,

Ons is bly julle het lekker by ons gekuier. Hoop ons sien julle gou weer.

Groete,
Pumulani Lodge

Pumulani Lodge
Mariane R - Apr 2016
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
1/5
Mariane R
With spouse/partner

Op die ou end het ons nooit daar geslaap nie, maar dit afgeskryf as 'n slegte ondervinding.

Ons ondervinding by Pumulani was glad nie goed nie. Die perseel is verwaarloos met ongelyk paadjies en baie min beligting, deurmekaar kantoor met papiere wat deurmekaar rondlê op tafeltjies wat nie eens bymekaar pas nie. By die instap moes ek R720 betaal. Daar was nog ‘n bespreking vir ‘n Roux wat toevallig dieselfde voornaam as my man het. Die bedrag was verkeerd, en na ek met julle dame aan diens geskakel het, is dit reggestel en die R440 is betaal met die totale koste toe op R880 vir die kamer. Hulle het ons toe geskuif na ‘n beter kamer, ruimer en meer aanvaarbaar. Die foto's aangeheg is die kamer vir R720 per nag wat regtig nie op standaard is nie. Op die foto van die hangkas is die bed sigbaar, so klein is die kamer. Die hangkas se deur is lendelam en kan nie eens sluit nie. Die spyseniering vir die funksie vir ‘n 100 mense, wat ons bygewoon het op uitnodiging van vriende, was ook nie goed nie. Die slaai was te min en is nie aangevul nie, die bietjie nagereg was op ‘n groot leë tafel sonder tafeldoek voorgesit, en was ook maar skraps. Ek kan nie oordeel oor die kos nie, want ek weet nie wat die organiseerders van die funksie met Pumulani ooreengekom het nie, maar die aanbieding kon meer aangenaam gewees het. Toe ons terugloop na die kamer vanaf die saal, met ons flits, het ‘n klomp gemors langs ons kamer gelê in ‘n gangetjie. Die algemene indruk is dat die plek nie skoon is nie. Ons het op die ou end besluit om nie daar te slaap nie, en het huis toe gery, en maar die betaalde bedrag afgeskryf as ‘n slegte ondervinding.

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In the end we never slept there, but wrote it off as a bad experience.

Our experience at Pumulani was not good at all. The site is neglected with uneven paths and very little lighting, a cluttered office with papers lying around on little tables that don't even fit together. On boarding I had to pay R720. There was another reservation for a Roux who happens to have the same first name as my husband. The amount was wrong, and after I contacted your lady on duty, it was corrected and the R440 was paid, bringing the total cost to R880 for the room. They then moved us to a better room, more spacious and more acceptable. The photos attached are the room for R720 per night which is really not up to standard. In the photo of the hanging closet, the bed is visible, so small is the room. The hanging cabinet door is lame and can't even close. The catering for the function for 100 people, which we attended at the invitation of friends, was also not good. The salad was too little and was not replenished, the little dessert was served on a large empty table without a tablecloth, and was also scant. I can't judge the food because I don't know what the organizers of the function agreed with Pumulani, but the presentation could have been more pleasant. When we walked back to the room from the hall, with our flash, a bunch of rubbish was lying next to our room in a small corridor. The general impression is that the place is not clean. In the end we decided not to sleep there, and drove home, writing off the amount we paid as a bad experience.

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Pretty K - Nov 2015
Overall rating
Cleanliness
1/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Pretty K

The dirtiest and filthiest place I've ever seen.

I will never recommend Pumulani Lodge to anyone. Everything about that place was dirty.

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Madeleine S - Sep 2015
Overall rating
Cleanliness
3/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
3/5
Madeleine S
With friends

Behalwe vir die 3 hane wat heelnag voor ons venters gesit en kraai het, was dit nie te sleg nie.

Die foto's op die webtuiste en dit was ons gekry het, verskil heeltemal. Dit is beslis nie vierster-verblyf nie. Dit kort beslis 'n 'n opknapping. Die ontbyt was wel baie lekker gewees. Hou die hane in 'n hok asb.

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Except for the 3 roosters that sat and crowed in front of our stalls all night, it wasn't too bad.

The photos on the website and the one we got are completely different. This is definitely not four star accommodation. It definitely needs a makeover. The breakfast was really nice. Please keep the roosters in a cage.

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Bb V - Sep 2015
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
5/5
Value for money
4/5
Bb V
With spouse/partner

Mooi en rustig maar die diens skort.

Ons het oornag vir 'n troue. Dit was 'n baie mooi plek om te bly, baie rustig en hulle het vir ons vergunning gemaak om vroeër te kan inklok, wat ek baie waardeer het. Die enigste slegte deel was dat dit moeilik was om in en uit te klok, want daar was nie mense in die kantoor om ons te help nie.

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Nice and quiet but the service is lacking.

We stayed overnight for a wedding. It was a very nice place to stay, very peaceful and they allowed us to check in earlier, which I really appreciated. The only bad part was that it was difficult to clock in and out because there were no people in the office to help us.

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Wilma V - Sep 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wilma V
With spouse/partner

Heerlik gebly.

Die personeel is baie vriendelik en behulpsaam. Die ontbyt was heerlik en oorgenoeg. Baie dankie, ons verblyf by Pumulani Lodge was baie lekker.

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Had a wonderful stay.

The staff is very friendly and helpful. The breakfast was delicious and plentiful. Thank you very much, our stay at Pumulani Lodge was very nice.

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Marshall G - Aug 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Marshall G
With friends

Dit was baie gerieflik en privaat.

Die kamers is lekker groot met 'n gerieflike badkamer. Dis ook baie privaat met 'n rustige en ontspanne atmosfeer. Die kos is ook top-gehalte!

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It was very comfortable and private.

The rooms are nice and big with a comfortable bathroom. It's also very private with a peaceful and relaxed atmosphere. The food is also top quality!

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From
R1 008
per night, for 2 ppl
From
From R1 008
per night, for 2 ppl
From
R1 008
per night, for 2 ppl
Make a Booking
  • Capacity: 38 people
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: Plot 14, Karee Road, Pretoria, 0001, Gauteng
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGU5OWZiM2YyLTZhMGEtNDFhYi05MzQ4LTc0MDNmODE0OWM4Ng?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 008 per night, for 2 ppl 13 5 1 4 Plot 14 Karee Road 0001 Gauteng 021 201 8900 14:00-19:00 10:00 -25.6651754945 28.290005320099
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