Review Summary
Chris D - May 2019
Overall rating
Behalwe dat die tuin nie skoon was nie en die ketel nie gewerk het nie, gaaf.
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Apart from the garden not being clean and the boiler not working, cool.
If Pumulani Lodge upgrades their maintenance and tells one about the dos and don'ts, their service will improve and one will stay there.
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Marinus D - Mar 2019
Overall rating
Fine.
Pumulani Lodge 's response
Good day Marinus,
I trust you are keeping well.
Thank you once again for staying with us, and your valuable feedback received. We are delighted to receive feedback such as yours, and a copy of your feedback will be displayed on our staff notice board, as feedback such as this definitely motivates the team and keeps them focused going forward.
I have checked the room you stayed in and you are 100% correct in saying that there is no emergency exit procedure visible. My humble apologies for this but thank you for bringing this shortfall to our attention. This has already been rectified.
Thanks again and we look forward to the pleasure of welcoming you back in the near future.
Kind regards
Suzette Lerm (Owner)
Rene K - Feb 2018
Overall rating
Gasvry, skoon en puik diens,
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Hospitable, clean and great service,
Service was great. Very neat lodge.
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Anonymous Guest - Oct 2017
Overall rating
Convenient and close to the wedding we attended.
Everything was handled well by Lekker sleep and confirmation of accommodation was done. On arrival at Pumulani the reception lady didn't know about us at all, which I believe is a problem on Pumulani's side. Our time was worked out perfectly but then had to wait for a room to be arranged for us which took longer than expected. Which almost made us late for our function. We called the manager - Suzette Lerm and she said she would sort it out soon. To this day she still hasn't found out if we made it. The room smelled terribly of paint. We have been to Pumulani but never stayed overnight. I was just very disappointed that Pumulani didn't know about us at all and that communication should be worked on in the sequel.
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Koos V - Jul 2017
Overall rating
It was a very nice party.
Magda F - May 2017
Overall rating
Aangenaam verras!
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Pleasantly surprised!
From arrival to departure everything was great. The atmosphere is peaceful and we didn't feel unsafe at all.
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Nicholien M - Apr 2017
Overall rating
Ná 'n lang dag was dit lekker om tuis te kom.
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After a long day it was nice coming home to this place.
Beautiful and had a pleasant stay.
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Pumulani Lodge 's response
Beste Nicholien,
Ons is bly julle het lekker by ons gekuier. Hoop ons sien julle gou weer.
Groete,
Pumulani Lodge
Mariane R - Apr 2016
Overall rating
Op die ou end het ons nooit daar geslaap nie, maar dit afgeskryf as 'n slegte ondervinding.
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In the end we never slept there, but wrote it off as a bad experience.
Our experience at Pumulani was not good at all. The site is neglected with uneven paths and very little lighting, a cluttered office with papers lying around on little tables that don't even fit together. On boarding I had to pay R720. There was another reservation for a Roux who happens to have the same first name as my husband. The amount was wrong, and after I contacted your lady on duty, it was corrected and the R440 was paid, bringing the total cost to R880 for the room. They then moved us to a better room, more spacious and more acceptable. The photos attached are the room for R720 per night which is really not up to standard. In the photo of the hanging closet, the bed is visible, so small is the room. The hanging cabinet door is lame and can't even close. The catering for the function for 100 people, which we attended at the invitation of friends, was also not good. The salad was too little and was not replenished, the little dessert was served on a large empty table without a tablecloth, and was also scant. I can't judge the food because I don't know what the organizers of the function agreed with Pumulani, but the presentation could have been more pleasant. When we walked back to the room from the hall, with our flash, a bunch of rubbish was lying next to our room in a small corridor. The general impression is that the place is not clean. In the end we decided not to sleep there, and drove home, writing off the amount we paid as a bad experience.
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Pretty K - Nov 2015
Overall rating
The dirtiest and filthiest place I've ever seen.
Madeleine S - Sep 2015
Overall rating
Behalwe vir die 3 hane wat heelnag voor ons venters gesit en kraai het, was dit nie te sleg nie.
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Except for the 3 roosters that sat and crowed in front of our stalls all night, it wasn't too bad.
The photos on the website and the one we got are completely different. This is definitely not four star accommodation. It definitely needs a makeover. The breakfast was really nice. Please keep the roosters in a cage.
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Bb V - Sep 2015
Overall rating
Mooi en rustig maar die diens skort.
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Nice and quiet but the service is lacking.
We stayed overnight for a wedding. It was a very nice place to stay, very peaceful and they allowed us to check in earlier, which I really appreciated. The only bad part was that it was difficult to clock in and out because there were no people in the office to help us.
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Wilma V - Sep 2015
Overall rating
Heerlik gebly.
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Had a wonderful stay.
The staff is very friendly and helpful. The breakfast was delicious and plentiful. Thank you very much, our stay at Pumulani Lodge was very nice.
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Marshall G - Aug 2015
Overall rating
Dit was baie gerieflik en privaat.
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It was very comfortable and private.
The rooms are nice and big with a comfortable bathroom. It's also very private with a peaceful and relaxed atmosphere. The food is also top quality!
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- Capacity: 38 people
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: Plot 14, Karee Road, Pretoria, 0001, Gauteng
- All ages welcome