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 at Ramsgate Palms 13 | TravelGround
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Ramsgate Palms 13

6 reviews
Self Catering

Review Summary

4.9 out of 5from 6 reviews for Ramsgate Palms 13
Cleanliness
4.5/5
Service
4.8/5
Location
5.0/5
Safety
5.0/5
Value for money
5.0/5
Jacques B - Jan 2020
Overall score
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacques B
Family with young children

Genotvol en rustig.

Goeie ligging, veilig en naby strand.

Anthonie D - Dec 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anthonie D

Lekker naby aan strand en agente was professioneel.

Baie lekker verblyf met see-uitsig. Waarde vir geld met alles wat mens benodig. Net een klein dingetjie wat kan verbeter is die sitkamerstel was 'n bietjie vuil (vet kolle) met 'n reukie.

Ramsgate Palms 13's response

Hi Antonie,
Baie dankie vir die terugvoer. Jammer vir dit, ons sal die sitkamerstel laat stoom skoonmaak.
Groete
Mandy

Ramsgate Palms 13
Elmarie R - Oct 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmarie R
Family with young children

Fantasties.

Ons het baie lekker gebly en ons tyd terdeë geniet. Dankie.

Prem P - Jul 2019
Overall score
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Prem P
Family with teenagers

Awesome location and safety.

I strongly believe that a representative should be present at the unit when an inventory is done on arrival. We could not identify with many items that was on the inventory list. The window leading to the balcony had a crack on it. The coffee table glass was cracked and we could not verify these with anyone. No keys on bedroom and bathroom doors.

Ramsgate Palms 13's response

Good day Prem,

We are so glad you enjoyed your stay at Ramsgate Palms 13 and we appreciate your feedback.
We pride ourselves in offering quality holiday accommodation at an affordable price, so we can unfortunately not have someone present at each unit on arrival, but our unit's inventories are checked after a guest's departure and we can confirm that the coffee table was indeed not cracked at your arrival. Furthermore, we supply our telephone numbers and after hour number in the envelope with the keys so you should have been able to call us if you had any issues with the inventory or other.
I tried to contact you on Monday, 15th July, when we went to the unit to clean and do an inspection to ask about the cracked glass top, but unfortunately, it was not answered, so I left a message for you. We are however aware of the crack at the window and can confirm that the coffee table's glass top was replaced on Monday.
The reason why we cannot place keys in the bedroom or bathroom doors is due to the safety of children who can easily lock themselves inside.
We thank you for your patronage and hope we will be able to accommodate you in the near future!

Regards,
Mandy.

Ramsgate Palms 13
Ronel K - Apr 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ronel K
Family with teenagers

It was value for money.

The apartment was clean, wonderfully spacious and everything worked. It was a nice stay! The location of the apartment was absolutely superb. We would love to come back to Ramsgate Palms 13 again. Thank you very much.

This review has been translated,click hereto view the original version.

Dit was waarde vir geld!

Die woonstel was skoon, heerlik ruim en alles het gewerk. Dit was lekker verblyf! Die ligging van die woonstel was absoluut puik. Ons sal graag weer terugkom na Ramsgate Palms 13. Baie dankie.

You are reading the original review,click hereto view the translated version.

Danie S - Mar 2019
Overall score
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Danie S
With spouse/partner

Awesome place, great view.

We loved the view. The cleanliness and the amenities are great.

From R952
per night (sleeps 6)
From R952
per night (sleeps 6)
From R952
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • Check-in: 14:00 to 23:00
    Check-out: 09:00
  • Address: Bidstone Road, Ramsgate Palms 13, Ramsgate, 4285, KwaZulu-Natal
  • All ages welcome
https://d288tngog90ix0.cloudfront.net/AAEAAQAAAAAAAAAAAAAAS5rxEtu1XWsnvaa2vPrfY23hGFXsZZRwze6gTkpjw07QeYOtcV?w=1440&h=960&fit=crop&auto=format From R952  per night (sleeps 6) 6 5 1 5 Bidstone Road Ramsgate Palms 13 4285 KwaZulu-Natal 0860 022 102 14:00-23:00 09:00 -30.887569 30.350308
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