Royal Olympia Lodges and Safaris

Amanda V
With spouse/partner

Had a lovely stay.

The guest house does not cater for dinner and does not have a restaurant. We had to order food from Mr Delivery. Only breakfast was provided. Could not choose what to eat for breakfast. No milk were provided in rooms for coffee. DStv only had 3 channels available to watch. But the staff were very very helpful and friendly. Rooms were cleaned.

Jakes J
On business

Totaal onaanvaarbare diens en geriewe.

Kamer was nie gereed nie. Geen warm water nie. Bedlampie se skerm is weg. Badkamer het geen gordyne nie. Geen parkering nie, moes op die gras parkeer. Ander gaste was so lawaaierig, ons het ons self uitgeboek en elders ingeboek die aand.

Harriet Nyimba 's Response

Thank you for your review, however, your checking out was not done appropriately, as you were supposed to sign our complaint/comment book. As for hot water, it was there and plenty of it, so the complaint about water is surprising as I checked the taps after you left complaining of noise from the room downstairs. The noise was not good and for that, we apologize as we had a family with kids.
Thanks

Royal Olympia Lodges and Safaris

Barbara B
With spouse/partner

Die ontvangsdame was regtig baie hulpvaardig. Daar is wel dinge vir verbetering in die toekoms.

Die kamer is baie onprakties ingerig. Daar is geen spieël naby 'n plug om byvoorbeeld jou hare te doen nie. Ek moes soggens maar die badkamerspieël vat en iewers sit wat ek gou hare kan doen. Die water in die stort is geweldig stadig en ek neem aan dit is waterdrukking. Sondag het ons geen warm water gehad nie. Die dame was baie hulpvaardig en self soggens vir my blomme op my bed gesit. Daar is geen bedlampies nie want die enigste een wat daar was kon jy nêrens inplug nie want daar was geen kragpunte nie. Ek sal ook net hiermee wil sê dat hulle ...

Read more

Die kamer is baie onprakties ingerig. Daar is geen spieël naby 'n plug om byvoorbeeld jou hare te doen nie. Ek moes soggens maar die badkamerspieël vat en iewers sit wat ek gou hare kan doen. Die water in die stort is geweldig stadig en ek neem aan dit is waterdrukking. Sondag het ons geen warm water gehad nie. Die dame was baie hulpvaardig en self soggens vir my blomme op my bed gesit. Daar is geen bedlampies nie want die enigste een wat daar was kon jy nêrens inplug nie want daar was geen kragpunte nie. Ek sal ook net hiermee wil sê dat hulle sal moet kyk na hul breekgoed op die tafels, dit is baie gebreek en onveilig vir gebruik van gaste. Daar kan ook na my mening 'n bietjie meer aandag aan die ontbyt gegee word. Daar is geen kaas, konfyt, yoghurt op die buffet nie, ek het twee keer gevra vir konfyt en dan het hulle vir my 'n blik konfyt gebring. 'n Paar ekstra stoele en tafels onder die bome in die tuin sal ook baie help, die tuin is mooi en rustige atmosfeer.

Read less

Harriet Nyimba 's Response

Good day Barbara,

Thank you for your feedback, we appreciate it.

I hereby confirm that the plates have been replaced already. Apologies for that.

We will take all the other points into consideration.

Warm regards,
Mwangala

Royal Olympia Lodges and Safaris

Sharon D
Family with young children

A very convenient lodge close to Sunninghill hospital.

The lodge is a converted house very close to Sunninghill hospital. Very safe and child friendly. Staff very friendly. Plenty of hot water and a comfy bed.

Harriet Nyimba 's Response

Thank you for the good rating madam. Keep well and hoping the patient is fine now. Stay blessed and kind regards.

Royal Olympia Lodges and Safaris

Renata S
Family with young children

Not very satisfactory as far as meals are concerned.

The location was great. It was clean. But food was not satisfactory. You did not get asked what to eat, it is just given and it's not what we could eat. Basically just a place to sleep. The advert says there is a restaurant, but they can only make basic pasta or chicken. Not worth the price I paid.

Harriet Nyimba 's Response

Our lodge is a bed and breakfast and we always mention upon checking in our guests. However, we provide meals upon arrangement for those who prefer to eat in.
Thanks and regards

Royal Olympia Lodges and Safaris

Chimwemwe J
On business

Great service and assistance.

They are very professional and helpful.

Harriet Nyimba 's Response

Thank you for the good rating, much appreciated. Hoping to see you again. Keep well and stay blessed.
Kind regards

Royal Olympia Lodges and Safaris

Eleanor V
On business

Lovely.

So lovely. Very helpful staff and friendly. We will definitely use again.

Aangenaam.

Baie aangenaam. Personeel almal baie behuplsaam en vriendelik. Sal beslis weer van dienste gebruik maak.

This review has been translated, click here to view the original version

You are seeing the original review, click here to view the translated version

Harriet Nyimba 's Response

Thank you, we appreciate your feedback.

Royal Olympia Lodges and Safaris

Maryna B
On business

Geen kliëntediens in 3 dae verblyf, skoonmaker/kok/ontvangsdame vra gaste vir fooitjie en om haar aandete te gaan koop vir haar.

Wat 'n teleurstelling. 3 dae verblyf en my kamer was glad nie skoongemaak nie. Die badkamer was seker maande laas skoongemaak. My eerste oggend (en enigste) se ontbyt was warm gemaak in die mikrogolfoond. Die kos het gedryf in olie, eiers was droog en stukkend gesteek met die eierspaan. Die jong dame (skoonmaker/kok/ontvangsdame) het my gestuur na Checkers om haar rys en hoender aandete te gaan koop. Die dag toe ek uitboek toe kom vra sy my vir R50 fooitjie. Baie spesifiek oor die fooitjie wat sy soek. Baie beweging op die boonste vloer wat houtvloere ...

Read more

Wat 'n teleurstelling. 3 dae verblyf en my kamer was glad nie skoongemaak nie. Die badkamer was seker maande laas skoongemaak. My eerste oggend (en enigste) se ontbyt was warm gemaak in die mikrogolfoond. Die kos het gedryf in olie, eiers was droog en stukkend gesteek met die eierspaan. Die jong dame (skoonmaker/kok/ontvangsdame) het my gestuur na Checkers om haar rys en hoender aandete te gaan koop. Die dag toe ek uitboek toe kom vra sy my vir R50 fooitjie. Baie spesifiek oor die fooitjie wat sy soek. Baie beweging op die boonste vloer wat houtvloere het, moeilik om 'n rustige nagrus te kry.

Read less

Bontle M
With spouse/partner

Not bad.

A bit disappointed with the rooms set up but have discussed it with the lady manning the reception. I would only recommend after something has been done with the room situation.

Tonel R
Individual traveler

It was perfect.

I needed to be within walking distance from the Sunninghill hospital. The building is run down, but it was tranquil and service was friendly.

Harriet Nyimba 's Response

Thank you!
Hoping next time you are around, we will be done with the renovations.
As you saw we are renovating the place and painting the place.
Thanks once more!

Royal Olympia Lodges and Safaris